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    Challenge Financial Services

    3.0 (168 reviews)
    Closed 8:30 am - 5:30 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Challenge Financial Services

    Auto loan

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    Stranger trespassing my property

    This company engages in unethical and unlawful conduct. Their workers are not properly trained or supervised. One of their employees waited until we left the home and then trespassed into our private backyard, opened doors, without permission. This is not speculation; it is captured clearly on video surveillance. When I raised this issue with Supervisor Bambi, her response was dismissive and showed no concern for the seriousness of illegal trespassing. For clarity, this behavior falls under California Penal Code §602, which prohibits unauthorized entry onto private property. The incident has also been reported to federal and state level authorities. If 0 stars were an option, it would be appropriate.

    2016 Charger
    Donald N.

    Just an update 4 yrs later. I did make good on my payments...never late. I ended up trading in the trash Kia with about 4 payments left and got me a 2016 Dodge Charger.

    These people are not a good company. Car I bought unfortunately broke down not even a year after buying it kept paying t get it fixed but got to the point where I couldn't afford to keep fixing it. Asked them to come repo the car in February 2025, no one has came to take it, it's been sitting there for 4 months now. They called me threatening to garnish my wages for the vehicle even before the car was sold at auction. I keep receiving texts saying the car is not at the address I said it was. (It's been at the address for months) I have sent proof and time stamps of it being there. I have neighbors saying that it's been there and no one has even attempted to come get the car. This is crazy. I do not want the car and made it very clear. They keep lying saying it's not at the location even though I've sent proof it is. These people are clearly not doing something right cause it's wrong to flat out lie saying that the car isn't there when there is evidence and text messages showing that it is .

    This company is a absolute joke! So recently a car that I helped someone get got repod and I had no idea about it til I got a call from Elvia or ELVRIA . The first thing she said to me was "you have an amount of ____ due if not payed we will take legal actions".(mind you this is the first time they have ever called me for anything and the person and I that I helped were not on good terms so we had no communication prior to this) I had no idea what she was talking about and to be honest it came out kind of rude so I asked what car and got everything down. Then I made a payment plan that would work with ME because I AM PAYING OFF A CAR THAT WAS SOLD OFF then I get a resignation letter to my email. I look over the email and I had a conversation with the person I helped get that car with and we did the math and I was going to end up paying more then what the total amount was. That person was nice enough to call and asked about it and when they said they did the math and asked where was the money that I already put in going to and then they got hunged up on. For a whole month me and that person kept getting harassed to sign the letter but they didn't want to explain what the extra charges were for. Today I did sign the letter because I got tired of being harassed every day and I also asked for the recording of the first call they ever gave me and as someone who's paying this company got denied. I then asked for the name of the person who works the messaging line so I can document everything down and they have left me on read. I DO NOT RECOMMEND THIS COMPANY! THEY ARE NO HELP AND THIS COMPANY IS A JOKE! If I can get the company's owner to talk to me personally that would be great because this is ridiculous! Oh and I want the persons name who controls the texting line as well!

    Does nothing to my account . . That was me putting money I had to eat to show I'm trying and I'm willing

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    1 month ago

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    Robert L.

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    8 days ago

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    8 months ago

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    6 months ago

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    1 year ago

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    5 months ago

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    11 months ago

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    5 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

    I spoke to 1 of the representative agent & she was so rude when I ask for some details horrible service

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    Robert L.

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    2 years ago

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    Robert L.

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    3 years ago

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    3 years ago

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    2 years ago

    Horrible service ripping people off. No help at all. They still collect payment even after I don't own the car anymore.

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    Robert L.

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    4 years ago

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    3 years ago

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    2 years ago

    While Favi has great customer service, this company is horrible and you should not do business with them.

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    Robert L.

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    Robert L.

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    3 years ago

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    Robert L.

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    6 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Robert L.

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    4 years ago

    Jessica I great she always helps me whenever I need. Very kind and respectful thank you Jessica Avina

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    5 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    Robert L.

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    5 years ago

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    Ask the Community - Challenge Financial Services

    Is it possible to trwde in what i have and purshase another car?

    We can absolutely help you with your next car purchase! Go to my.cfsnow.com and answer a few simple questions to start the process, or call us at 714-646-4046 and our Car Buying Agents will help you find you the vehicle you're looking for.

    Don’t See Your Question? Ask Away!

    Review Highlights - Challenge Financial Services

    My Rep Oscar has been very patience and very helpful with our situation and has offer us the assistance needed!

    Mentioned in 23 reviews

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    Challenge Financial Services - autoloanproviders - Updated May 2026

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