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    Drive Rite Auto Sales

    3.3 (7 reviews)
    Open 9:00 am - 8:00 pm

    Services - Drive Rite Auto Sales

    Routine automotive maintenance

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    Wrights Car Care

    Wrights Car Care

    3.9
    (36 reviews)

    We recently had work performed on my daughters 2014 Jeep Patriot. Wright's got it in quickly and…read moregot the work done that was necessary (wheel bearing hub assembly and intake manifold). The Jeep passed Emission Testing a week later (yeah!) and is running well. We still "heard a noise" and brought it back for another inspection. The Wright Team inspected the Jeep and determined that an inexpensive repair by the former owner (strut assembly) was causing the noise. They determined it was not a safety issue and advised we could wait, or repair. I appreciated their honesty as my goal is to provide my youngest daughter with a safe vehicle to use in College. Wright could easily have told me "it's a safety issue" and I would have paid for the repair but they were honest, and they have earned my business for many, many years. If you need an honest and very capable repair shop, THIS is the place.

    Although my original Google review from a couple of years ago has been taken down, I still feel…read moreobligated to make people aware of how defensive, rude, and downright bullying the owner of this auto repair shop is. When I was shopping for a car, I brought a vehicle in for a general inspection. I scheduled the day beforehand, and although I was advised that it would be better to bring the vehicle in first thing in the morning, I was unable to do so because I couldn't get ahold of it until noon. I made the receptionist aware of this, and he scheduled my appointment for the afternoon. I brought the vehicle in at the agreed time the following day and called an hour and a half later for a simple ETA on the inspection. I was not rude or aggressive in any way, yet the owner David took it upon himself to rudely tell me that he had not looked at it, would get to it when he could, and that this wouldn't have happened if I had just bought it in first thing in the morning, even though I made it clear to the receptionist a day beforehand that I wouldn't have the vehicle that early. Heated and irrational, I decided to leave a two-star review on Google about David's rudeness. Admittedly, this was not a wise decision, but at the same time, how could I have known that he keeps a sharp eye out for bad reviews when he's supposedly swamped with work? Sure enough, I get a call from him demanding that I take it down. I refused and decided to just go get my car, ignoring the angry, long-winded text he sent me, in which he said he would no longer do any of the non-existent repairs on a vehicle I had brought in for a general inspection. When I arrived at the shop, he refused to give up my keys, physically holding on to them and actually snatching them out of my reach when I tried to get them back. I could have called the police since he legally had no right to withhold my vehicle, but I had more pressing matters to attend to. He gave up the keys and glared at me as I left, leaving me in absolute awe of the unprofessionalism I experienced. I regret writing that first review for sure, as it was purely reactionary, but if they had simply told me they were fully booked and could not accept my appointment, then none of this would have happened. David might be a great auto mechanic, judging by the many perfect reviews his company has, but it is clear to me that he becomes quite rude and aggressive towards customers whenever he's in the wrong. If you look at some of the other one-star reviews here and on Google and see how he replies to them, you'll see what I mean. Somehow, some way, it's always the customers' fault when something goes wrong. Never his.

    Jim Ellis Automotive Group

    Jim Ellis Automotive Group

    3.5
    (105 reviews)

    I was already wrestling with the idea of purchasing a new car, but my Hyundai Santa Fe drinks a lot…read moreof gas for me to justify keeping an SUV as a daily driver with current gas prices and the amount of driving I do as well as mileage I put on my vehicles during the school/work week. Having rented a VW Passat recently, I fell in love with VW quality, handling and overall value. After prequalifying with Capital One via Auto Navigator (3/19), I took a couple days to research and do a bit of online browsing and found myself at the certified pre-owned section of Jim Ellis Volkswagen. I settled on a few possible winners and headed up on Tuesday, 3/22. The drive from the city to Chamblee wasn't the shortest, but definitely worth it as I was able to make a same day purchase. I walked in expecting to be bombarded by sleazy car salesman, but I was actually approached by a very friendly and warm saleswoman by the name of Jessica Atkins. Not only did she take the time to walk me through the showroom, but she also sat me down to listen to my needs and preferred price range to come up with a few suitors. We looked at pre-owned models, but I quickly abandoned that plan after I looked at the options in the showroom and smelt the new car smell and got an idea of just how nice the newer VWs are. We test drove the Toas and a Jetta SE, which was my favorite! We also looked at a few other Jetta's (R-Line, SEL and another SE) and Toas models, but as I am hella indecisive, I knew the SE would be a perfect fit! I arrived around 3:30 and left by 6pm with my registration and keys in hand! Nelson in finance was also great as he was able to shop the loan for an interest rate well below what Capital One offered and for $0 down (if I so chose, but I wanted lower monthly payments so I opted to put money down). If you're looking for a new car, please consider Jim Ellis VW as I walked in extremely hesitant, but walked out with a HUGE SMILE!

    What is JIM ELLIS CHEVROLET ATLANTA HIDING!!!!!!!!!!!!!! I scheduled an appointment for my 2025…read moreTraverse b/c it was overheating & idling rough. Upon arrival 4-1-2026, I spoke with several different service staff members who both lied by stating they were my scheduled service advisor. Then, I was passed along to another staff person, then another staff person, who then told me that I would be issued a loaner vehicle after I provide my driver's license and a copy of my auto insurance declarations page and a credit card, issued a loaner. Day 2, no call from Lauren Cusson service advisor. Day 3, I call Lauren, who states your vehicle is ready for pick up, no diagnostic test was performed, but a video inspection of the vehicle revealed the upper coolant hose leaking coolant, they replaced the hose because they had a new hose already in stock, they test drove the vehicle and now is ready for pick up. Keynote: (The vehicle is still under manufacturer warranty). On 4-3-26, I return to retrieve my vehicle, I was provided with a multi-point inspection report indicating that my engine oil condition was "OK". However, I later discovered that my vehicle was in fact about 600 miles over do for an oil change at the time of inspection and coolant hose repair service. This discrepancy is both concerning and unacceptable. To better understand the situation, I contacted Service manager Thomas Webb and requested an explanation. I was informed that I should have been notified that the vehicle would need attention soon". This response does not adequately address the core issue; the inspection report itself was inaccurate and failed to reflect the true condition of my vehicle, no diagnostic test was performed but they claim the coolant hose was leaking coolant and they had the part in stock and changed it which was causing the vehicle overheating, the complaint for rough idling was never address and still exists. A multi - point inspection and proper diagnostic testing is intended to provide customers with reliable and transparent information to make an informed maintenance decision. Provide incorrect or misleading information undermines trust and raises serious concerns about both the competence and honesty of the service process and service repairs. Because of the dishonesty and the circumstances, I experienced at Jim Ellis I formally requested both verbally and in writing a complete, itemized history of all maintenance, repairs, and warranty claims performed on my Traverse. Jim Ellis Chevrolet Atlanta, has refused to provide me with these documents. Service manager Thomas Webb called my cell phone and left a voice mail message stating that service advisor Lauren emailed me the requested documents this is COMPLETELY FALSE. I called Thomas back an informed that Lauren Cusson had not emailed me the requested documents as stated in his voice mail. Thomas stated, ok when she comes back to her desk I will have her email you the documents, it's only a few, I think you only had service here a few times". I never received the documents. As stated before "WHAT IS JIM ELLIS HIDING"? Release the files, Jim Ellis Chevrolet Atlanta. Release the files.

    Drive Rite Auto Sales - autorepair - Updated July 2026

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