My husband took his car to have the rims painted (before we left that side of the country) and they…read moredid an amazing job (the paint looked wet - even when dry)! Unfortunately, he incurred a few scratches over time and went to have them redone. They contracted the job out to a rim painter, who painted rims in his mobile truck and they were horrible (drip marks and the color was off). When we told the manager what happened, he made arrangements to repaint the rims and once again, amazing job! They are the best with customer service and getting the job done!

When I brought my car to them it looked like it had been in a war zone. The front bumper was…read morehanging on my a thread. There was damage to the front quarter panel. The spoiler had a hole in it. The trunk was bent and the tail light was cracked. The rear driver side door wouldn't even open. The inside was awful with crumbs and stains all over the seats and grime in all the compartments. I had them repair all the damage and do a full detail, carpet shampoo and wax. They did an excellent job replacing my back seat, bumper, spoiler and front quarter panel. The paint job and blending was superb! The interior was immaculate. When I went to pick up my car, I cried and gave the guy a hug. It looks like a brand new car! In addition to great work, they also have excellent customer service!!! I will ALWAYS bring my car here and recommend them to my friends, family and anybody I meet! If you want to transform your car and get the best service, bring it to City Side Auto Body!

Thank you so much Nicolas and crew!…read more I had a small accident with one of my neighbors last week. After a little searching I found NTN. I was a little skeptical since they didn't have any reviews and it was surprisingly affordable so I reached out, and boy am i glad that I did. They were incredibly communicative about every step of the way just getting to the car. When they arrived they did notice a spot on the bumper that wasn't visible in the pictures that i sent, but the increase in payment was only for materials and nothing extra for labor even though it was my mistake. After they took the vehicle they sent updates with pictures of the car so i could see the progress and i didnt have to worry aboutif it would be dont in time. It took a little over 24 hours to repair both door panels and the rear bumper. But the biggest thing that i appreciated was the fact that he wabted an honest review, and emphasized an Honest review. In a day in age where integrity can be hard to come by, this was a breath of fresh air! Thank you! You deserve every bit of this praise!

From the owner: We waive your deductible up to $1k and work with all insurance companies…read more Also providing 15% off to all Active Military/Veterans as well as all first responders and police Same day pick up available Call today for consultation Serving Clinton Maryland and all of the DMV

This place was better than expected. The associate Jovan was…read morevery prompt, detailed and helpful through the process. The customer service was great. The repairs and paint were great also. The hood, front bumper, headlights, grill and radiator support needed to be replaced. All new parts were installed and looks brand new. The hood has a slight raise on the passenger side but it's not entirely noticeable to a naked eye. I am just particular about these things but other than that, great job Caliber team. I will be returning to address this, but still recommend Jovan and the Caliber team.

This is the worst place you can take your car to for a repair, whether it's big or small. They are…read morenever clear and always try to blame other companies. Seriously, don't take your car to this place even for a minor repair.

Fix my car repair the the damage from and accident and checking and examining it carefully,…read morefriendly staff also keeping you posted as it goes in different stages while fixing the issue

This shop is the best shop in the DMV; my vehicle was there for a week and the job was perfect ; Ms…read moreGrace the new manager was very helpful and keep me updated and made sure all necessary repairs were addressed. i would highly recommend this facility , its is clean , state of the art , and they are able to get started on you vehicle right away with no wait.

R&R was friendly, fast, and fair. They were very responsive and helpful, and came out to me to fix…read morea deep scratch on my rear quarter panel at a good price. They did a great job and I'm happy with the work -- the color match looks great. He even ordered a replacement wheel arch flare for me and is coming back in a few days to install it. Edit: it's been almost two weeks and I still haven't received the wheel flares.

Very satisfied. Ricky came out with 1/2 hour of my call and repaired my front bumper. I thought I…read morewould need a new onw one but he was able to fix the exisiting one and cleaned ht headlights as an added bonus..Would absolutely recommend and use him again

DO NOT TRUST !!!!!…read more On September 28th 2011 I was involved in a rear-end collision. The vehicle, a 2005 BMW Z4, was brought to Color Crafters for repairs. Color Crafters was to repair the back bumper area where I was hit and repair a leaking seal on the driver door window where the convertible top and window meet, the seal was leaking after the accident (due to the top being open when hit and top being knocked off alignment) Color Crafters called me on October 27th 2011 and informed me the vehicle was complete and ready for pick-up. I arrived to find the driver window not operative and the convertible rooftop still not aligned. I discussed this concern with Rick, Color Crafters employee in charge of repair process, and he stated the repair would be completed in a few days. I received another call from Color Crafters on November 08 2011 stating the vehicle was complete and ready for pick-up. In reviewing the vehicle the driver window was operative and convertible roof operative. I drove away with the rooftop down. When I arrived home and closed the rooftop I noticed a gap between the driver window and rooftop. I called Color Crafters to alert them of this issue. I was given many excuses over the phone as to why the gap would be there, but the gap is not a normal gap on a 2005 BMW Z4 (BMW vehicles are well known for being solid - I also had the local BMW dealer review the gap, Passport BMW stated it was not normal) I was told to bring the car back to their location so they could review the gap. I drove the one hour drive back to the office on November 22nd 2011 so they could review the gap. They 'repaired' the gap again, after I pointed out the gap was still there I was told it was 'closer to specs' - if I pay for a repair I am expecting a quality repair, not something 'close'. Also in the process of 'fixing' the window they broke the door trim. I had to point out the damage. They called Passport BMW where the part was in stock; I drove to Passport and installed the trim at Passport, never returning to Color Crafters. I have filed a formal complaint with the BBB. Passport BWI completed the window seal adjustment.

I rarely post reviews however I would be remiss if I were not to share the amazing service I…read morereceived from Caliber Collision. Brandon Campbell and his skilled team, from the front desk to the paint job, they made sure it was a very smooth process from the initial estimate, all the way through the repair process, to completion of the vehicle repair which looks like the day I purchased it from the dealership... Thank you again Brandon and your team, you will for sure have a repeat customer if I have any repair needs in the future.

To whom it may concern,…read more I hope this message finds you well. I am writing to express my deep dissatisfaction with the unprofessional service I recently received at your 8000 Old Branch Ave, Clinton MD location. Specifically, I am referring to the behavior of Brain Merlos and the regional manager, Ari. I have numerous text messages that clearly document the disrespect and unprofessionalism I experienced from them. As a long-time customer who has brought more than seven vehicles to your facility, I have never encountered such poor service prior to this incident. I urge you to review your records to confirm my loyalty and the volume of my business. Given my extensive history with your company, this recent experience is particularly disappointing. Thank you for your attention to this matter. I look forward to a prompt resolution. Sadly Submitted, Linda Marie Auls, GMS-T,CC, Notary MD REALTOR* Licensed in Maryland. "Putting People First" Weichert Blue Ribbon 202-870-8159 (Phone) Linda.auls@outlook.com

Good work, good service, decent pricing. Tucked into a corner in the back, small lot with multiple…read moreshops depending on who you go to. Right around the corner from the Shell that does state inspections, so it's easy access in case you wanted to get everything over with in one day.

I can't recommend a BMW, but since I'm stuck with one I recommend taking it to Beamer Auto…read more Let's get a few things straight. If you disagree, you're wasting your time reading any further: -BMWs are maintenance nightmares -it's not a matter of "if", it's a matter of "when" and "how bad is it" when you have issues -Dealerships are a ripoff Ok given that, Beamer Auto is the only place I will take my fun but monetary black hole 335 in for service and repairs. The customer service, the honesty, and the quality of work is excellent. If you don't believe me, get an estimate at a dealership when your BMW is out of its joke of a warranty, proceed to cry; then call BMW and laugh inside. Still hate your BMW, but not as much.

Review of Beamer Auto, Aaron Lane, Clinton MD I rarely write…read morereviews, and I especially dislike leaving negative ones, but auto repair is expensive, and it all comes down to trust. I've been taking my vehicles (BMW X5 and Mercedes E350) to Beamer Auto since 2022. Up until recently, they consistently provided good service at a fair price. Unfortunately, my last two experiences have completely changed my opinion. About 8 months ago, I brought in my X5. Communication was poor--I had to call several times just to get updates and an estimate. Since I trusted them from prior service, I gave them the benefit of the doubt and chalked it up to a bad day. This last visit today, with my E350, however, was unacceptable. I emailed in advance detailing the issues and received a confirmation for a 10 AM appointment on Thursday, September 18. When I arrived, the front desk person (Aaron) asked me to repeat everything instead of checking the email. I explained two issues: 1. The driver seat not returning fully upright (a sensor recalibration Beamer had fixed for me two years ago). 2. The passenger side headlight was flickering and going out intermittently. I was told I'd get a call with an estimate. Hours passed with no update. I called around 3:30 PM, no answer, and their voicemail was full. Eventually, they called me back but admitted they hadn't even looked at my car yet. Approx 4:30, I called again, because they close at 5:30. This time, Aaron said they wouldn't get to it that day but promised it would be checked first thing in the morning. The next day, still no call all morning. Frustrated, I drove 40 minutes back to the shop around 1 PM to pick up my vehicle. My car was sitting exactly where I left it. After waiting while Aaron looked at the computer and asking me the same question again about my car, I was told they couldn't fix the seat issue and that I'd need to go to the dealer (even though they had repaired the exact same problem less than two years ago). Then he incorrectly stated it was my driver-side headlight that was bad, when in fact it was the passenger side--the issue I had clearly outlined multiple times. Despite their lack of communication, inaccurate assessment, and the fact that my car hadn't moved, I was charged $158.75 for a diagnostic check. Based on my experience, I don't believe they even looked at the vehicle. After three years as a loyal customer, Beamer Auto has lost my trust and my business. If you're considering them, proceed with caution--buyer beware.