What a great store! Great Customer Service and very hospitable! I go there all the time for things…read moreand I will keep supporting this business!

BEST LOCATION HANDS DOWN!…read more First, 5.11 has some of the most comfortable and versatile gear for combat training, hiking, and even just walking around town. Outstanding clothing quality that looks and feels great. Second, I love this location. The sales team - specifically Jake - is super cool and helpful. My brother and I are regular visitors and, even though we live closer to the Commerce location, we go to Simi because of Jake. I never feel like I'm being "sold" something. Instead, I feel like I have a buddy at the store just giving me great advice on fantastic products. Can you get the similar stuff at different stores or even online for a cheaper price? Sure but why would you when you have a great quality product with a super helpful sales team. What's cheap today is expensive tomorrow. Don't try to find knock off crap on Amazon. Pay for the quality products and service at 5.11. You won't be disappointed.

Stopped by Dick's late on a Friday night and had such a great experience that I felt it deserved a…read morereview. Jonathan, Damario, and Dani were all incredibly helpful and welcoming even though it was near closing time. Instead of rushing customers out, they were patient, friendly, and genuinely attentive. They took the time to help me find exactly what I needed, answered my questions, and did it all with positive attitudes and professionalism. It's rare to see a team maintain that level of stellar customer service at the end of a long week, but they absolutely did. Big thank you to Jonathan, Damario, and Dani for going above and beyond and making the shopping experience easy and pleasant. Their teamwork and kindness really stood out.

Unfortunately I won't be back to this location ever again. After previously giving them a 4 star…read morereview, I now leave this location 1 star. The last three times I've been here I've had horrible customer service. One of the male employees had a bad attitude with me on two different occasions. He was snarky, rude and had a smarty pants attitude. Like bro... stay home if you're mad at the world and get out of the customer service / retail job field. The selection here is decent. The value is fair. The store is big and clean. But the service is horrendous. Last week my wife wanted to make a large purchase and she just walked out. No one seemed to want to take care of her. Dicks lost a big sale. She went to another mall instead. By the looks of other reviews it looks like customer service is not their forte... What a shame! Thousand Oaks really does need a nice sporting goods store.

For a town that's all about sports, you would expect there to be a solid sports store in town!…read moreUnfortunately this is the only sports store in town and it's not an REI or Dick's in size, variety or quality. The selection is very limited in this store. The store is small in comparison to other sports stores, but packed to the gills in the limited space! For women, I think the store is even more limited in variety. The other disappointing thing at this store is the lack of contact with employees: I wasn't even greeted at the store when entered by the cashiers. Lastly I think the brand quality is poor, for women the shoe selection seems to consist of the cheaper shoes of a given brand. With that said, I appreciate having a sport store in town to get the basics for my sports needs.

This place is amazing they literally have everything that you need.. and on top of that the staff…read morethat work here are super friendly and are always ready to help

6 out of 5 stars for Sports LTD. I had a very helpful ski boot fitting by Max who took the time to…read moretake measurements, explain different boots, and ensure I found a boot that was comfortable on my foot long term (landed on the Solomon S/Pro Delta Boa). Because of Max I can ski mountain open to close with no issue/pain! I recently came back on a Tuesday to buy skis before my weekend trip to Mammoth. Hailey was super helpful - again took the time to pull and explain ski options based on my ski level and preferred terrain. Unfortunately, they didn't have my size in store but pulled off a rush shipment to get the skis delivered, mounted, and ready for pickup in store by Thursday afternoon...insane turnaround, seriously such great customer service!

To have a ski shop that offers rentals and repairs close by is heaven! They adjust boots, wax skis…read moreand perform tune-ups ... and they sell a variety of ski and snowboard equipment and accessories. Staff is knowledgeable - ask for Chris!

Amazing service. Great ownership. Very competitive pricing. Please support this local business!read more

I was in the store a few weeks ago looking for military accessories and found amazing things. The…read moreowner Dan was so helpful with helping me. It is the nicest couple who own and operate the store.

Great service great pricing super helpful staff. This will be my go to place for airsoft…read morenecessities.

John was very helpful in my first purchase of a paintball gun, he taught me everything from…read morelanguage to cleaning the gun. He's a true professional in the business.

So, we're annoying customers I think and these guys go above and beyond to help a fellow cycler in…read moreneed. Even when they were slammed and it's closing time (we did this twice) they were so friendly and professional with great service. We will be coming back a lot. 5 stars for sure. Highly recommend

Huge shoutout to Bryan at Serious Cyclery for the same-day service! Got my bike dialed in and…read morerolling like new again. Appreciate the quick turnaround and top-notch work you're the man!

Came looking for a bike for my teenager and Steve L was a phenomenal help! Knowledgeable and…read morefriendly we walked away with the best bike for my boy. A+ 5 stars!

I shop at the Big 5 Sporting Goods located in Thousand Oaks ,Ca. on a regular basis and have done…read moreso for at least a decade.I go there to buy certain items that I need for work that are hard to find at a reasonable price elsewhere without sacrificing quality.I don't want to spend a large sum if money on a high end pocket knife in which I am going to beat up and eventually break at my work.Big 5 runs Good ads and if your patient you can get a great deal on a nam e brand item,for a much lower price than the department stores.This is thier buidness and that'd why I shop there.Often times I run in for a nice knife and end up purchasing a a flannel or a couple work shirts,flashlights etc...I have spent THOUSANDS of dollars at this as well have many of my friends,co-workers and family in this community.Thus far,any minor problems or disgretions I have encountered over the years have been swiftly and professionaly resolved by either the clerk who was helping me or by a nearby helpful manager.It is a terrible reflection on those hard working diligent proffessionals,the incident which occured today when I was trying to pay for my product.I waited patiently in line to have a couple of knives shown to me which are kept locked up on a display case for obvious reasons.I will say that,being in the retail business for over 15 years myself,I would give the stores pricing accuracy an F or maybe even bordering criminal fraud as far as wrong prices,no prices or the just don't know and are not going to bother to even try to find out for you.I would say 75 percent if ALL Thier knives on display,have no prices at all on the shelf tag or knife itself.When I tried to incure a couple of unpriced knives,I was met with a bad attitude and snyde remarks which made me feel unimportant,unwanted and unappreciated as a customer.I know that retailers rely on student workers in thier workforce but come on man this kids chest barely reached the top of the counter.His beard was,I believe,parts of a cheap drugstore Holloween costume,and he was dressed like a 7th Grader.Sorry,maybe it was take your child to work day but I shouldn't have to babysit the clerk or reprimand the clerk assissting me at the local sporting goods store.O.K.. Bottom line is he couldn't break a 100 dollar bill at 4 o'clock in the afternoon after bring open for buisness for at least 5 or 6 hours on a very busy day.He looked at me like I was a nutcase for even handing it him which I almost didn't want to do considering he could not of been a day over 14 years old and I questioned whether he even knew what the was or had ever seen one before.I thought he was gonna start crying and said he absolutely not break such a large o it too high of a risk.I said then please call a manager at which time he told me he was.That I know us against the child labor act !!! To begin with,then he started childishly bickering with me and threatened to tell his mommy,I mean manager on me if I didn'te apologize to him.I just wanted to buy the product at this point but was refused services and I left the store promptly.I asked the REAL manager on duty for the General Store Manager and District Manager's names and was told was the CEO Of the entire company.And refused to give me futther information.From now on,I will be shopping at Dicks.At least they are not such pussies.Thank you again Big Dive !!! For absolutely nothing !!!! Sincerely Robert Jackson. Mistreated Customer at Big 5 Sporting Goods in Thousand Oaks,Ca.

They have the best deals for new and used gear. Service is…read moreexcellent- the staff knows what they carry.

Great retailed store for used quality equipment. Best use sporting goods in Southern California.read more