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    Thanks Demel my cut 1-1/2 " cut off wheels are in stock again and defiantly worth the wait and a MUST HAVE too for any do it yourselfer.

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    Menards

    Menards

    1.8
    (12 reviews)
    1.7 mi
    $$

    I've been a Menards customer for years. Their prices are decent, and most of the staff quite…read morehelpful. If you ever have to ask someone where to find an item, they not only tell you where to find it, they bring you right to it. I really appreciate that. However, I would not recommend buying appliances there. The delivery and installation workers leave much to be desired. Some time back we bought a stove and refrigerator for an income property. Stoves now come with mandatory anti-tip brackets that attach to the wall behind the stove and then to the stove itself. The deliverymen carried the appliances in, plugged them in, and were ready to leave. My husband asked about leveling the appliances and they balked at it. He had to bully them into going to out their truck and get their level and come back and level them. After they left, we found the anti-tip bracket inside the oven. I sent an email to the store manager about it and he assured me they were looking for new delivery people (who knows), but then told me it was not their responsibility to install the anti-tip bracket, but rather, it was the homeowner's! Guess who we have not been buying appliances from since then...

    No help in the aisles. ASKED FOR HELP No One came went back to the same person he said everyone is…read morebusy never offered to help.I used to go here weekly now I order from Amazon because I do not have to interact with lazy employees Front line manager was lazy blew the complaint off.

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    The screenshot of the response from Menards.
    The screenshot of the response from Menards.
    My response.
    My response.
    My response.

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    My response.
    Douglas Hardware & Rental

    Douglas Hardware & Rental

    3.4
    (8 reviews)
    3.6 mi
    Established in 1957
    Free estimates

    Patient and Helpful, I needed help, looking for a part to a cabinet lock. It was a custom size, so…read moreI was given a close by business suggestion. Knowledgeable help here! Offered help as soon as I went in the store. Was on my lunch from work. I will go back when I have time to shop.

    My son had requested a piece of cut fiberglass from a hardware store on Douglas Avenue. This one is…read moreclose, so I go there, to see if they'd make the piece he wanted since I was there to get it & told them I'm not sure I'm at the correct hardware store.. Rather than look to see if they'd received any dimensions, the guy starts rolling on how they don't do these pieces ahead of time because sometimes people don't show up. Fine, I'd said that I figured they would wait until someone was there. Gave them my son's name, and the guy repeated himself about not doing it ahead of time, and if they had anything, it would be written down (waves his arm). He didn't even look, so I said my son's name again. He keeps repeating that they don't do it ahead of time. I told him again, he would have called with what he needed, and that he'd send someone to get it. So he asks me what he needs, and I said again, I don't know, he'd called a hardware store on Douglas with what he needed, and I'm not sure if I'm at the right one. He asks oh, he's not answering? Um, no, I don't even know what shape he wants, and he starts arguing over only doing 90 degree angles... well, squares & rectangles are 90 degree angles, and they're different shapes, and I didn't have a size. I was asking if they had the dimensions that my son called in so they could do it, or do I need to go to the other store. If he didn't remember the name, and there's no paper, the appropriate answer would have been, "No, sorry, we can't help you". Yes, I caught it the 1st time when he said that, and he's arguing about how I'm repeating myself. I was asking if they had the dimensions my son called in, it's a yes or no answer... And if that was a yes, now they can cut it now that I'm here, but no, the dude wants to go on repeat about not doing it ahead of time. So when I finally said I'm not arguing with him, he called ME ridiculous, when he clearly wasn't understanding my question, as a native speaker of Midwestern English. A pre-ORDER is not the same as pre-MADE. Just like you can't get a key cut without coming in with a key, fine, they won't cut fiberglass until the customer comes in to actually buy it... but did they get the request or didn't they? The answer would have been a yes or a no. Not an argument of what they do or don't make at the store ahead of time or not. Their customer service really stinks back there. The cashier was nice, though.

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    Douglas Hardware & Rental
    Douglas Hardware & Rental
    Douglas Hardware & Rental

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    Milaeger's

    Milaeger's

    3.7
    (22 reviews)
    2.8 mi
    $$

    Service i really was not expecting. On 10/29/25 I phoned…read moreMilaeger's looking for something for a Christmas craft. I used their interactive phone service but was put on hold and finally just hung up. I know from shopping at Milaegers for year that they can really get busy and sometimes it takes a while to have your call answered. No big deal and I was able to find what I was looking for elsewhere. Today, 10/30/25, I received a call from one of the managers at Milaegers stating that she had noticed that I had called their store and that my call had gone unanswered. She asked what I was looking for and did I still need to find what I needed. I explained that I had found what I wanted and thanked her for her call. She did not need to call me, but she though enough about their customers that she took the time to follow up on and unanswered call. This is what I call real service and is just another reason I enjoy shopping at Milaegers.

    Rewards system is questionable. While their system is up…read moreand running to accept your credit card, their 'system' is down for customers to apply their rewards to receive a discount from their next purchase. This has been going on for a few weeks They ask you to call to see if the system is up and running. What I'm not appreciating is transparency. If they don't want you taking a discount during the holiday , then state that the reward can be used after the New Year. I really find this very disappointing and unfair to the customer.

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    Milaeger's
    Milaeger's
    Milaeger's

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    Dremel - hardware - Updated August 2026

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