The service I got at the Racine Home Depot was exceptional! I was buying a butcher block counter…read moretop that was on clearance. I had already paid and the employee Ben B. Noticed the one I had picked out had some damage. Ben wanting to make sure I was completely happy took me back to the service desk where who I assume was an assistant manager Josiah who was on his way out the door, delayed going home to make sure everything was good with my purchase. Josiah got the manager Hussein. Because this was a clearance item Hussein couldn't get order a different one so he discounted the counter further and both Josiah and himself made sure the delivery fee was waved! Dealing with Ben B. Josiah & Hussein was excellent and will definitely go back to this store

One cashier helped me find the gift cards. Very nice, went to another cashier, gift card said Happy…read moreBirthday, no gift receipt printed. Why is this not automatically printed with "GIFT" Cards. It literally has gift in the name. How much register tape is saved? And she never asked if I wanted a gift receipt! She assumed they automatically printed, as they should! Train your PEOPLE!!!

I'm very impressed by the consistent quality of their product selections. And, when needed, the…read morestaff for their friendliness, professionalism and knowledge. I enjoy shopping here. I discovered new products every time I visit. The parking lot has adequate parking spaces. Shopping carts that you can take to your car to unload or drive up to unload. They have surveillance and will post your mugshot so, lite fingers beware, they prosecute or, their chainsaw will bring instant justice. I recommend starting with a hand. I recommend this ace for it really has practically all your needs. The shopping experience here is joyful and, after all, tis the season.

Large well stocked store with friendly and helpful employees. Brian was very helpful, and employees…read moreat checkout were very friendly.

Allways have what we need in stock at a good price. Store has a good selection with good service.read more

Great store very organized and clean! Always able to find what u need! Good prices and helpful…read moreemployees.

Patient and Helpful, I needed help, looking for a part to a cabinet lock. It was a custom size, so…read moreI was given a close by business suggestion. Knowledgeable help here! Offered help as soon as I went in the store. Was on my lunch from work. I will go back when I have time to shop.

My son had requested a piece of cut fiberglass from a hardware store on Douglas Avenue. This one is…read moreclose, so I go there, to see if they'd make the piece he wanted since I was there to get it & told them I'm not sure I'm at the correct hardware store.. Rather than look to see if they'd received any dimensions, the guy starts rolling on how they don't do these pieces ahead of time because sometimes people don't show up. Fine, I'd said that I figured they would wait until someone was there. Gave them my son's name, and the guy repeated himself about not doing it ahead of time, and if they had anything, it would be written down (waves his arm). He didn't even look, so I said my son's name again. He keeps repeating that they don't do it ahead of time. I told him again, he would have called with what he needed, and that he'd send someone to get it. So he asks me what he needs, and I said again, I don't know, he'd called a hardware store on Douglas with what he needed, and I'm not sure if I'm at the right one. He asks oh, he's not answering? Um, no, I don't even know what shape he wants, and he starts arguing over only doing 90 degree angles... well, squares & rectangles are 90 degree angles, and they're different shapes, and I didn't have a size. I was asking if they had the dimensions that my son called in so they could do it, or do I need to go to the other store. If he didn't remember the name, and there's no paper, the appropriate answer would have been, "No, sorry, we can't help you". Yes, I caught it the 1st time when he said that, and he's arguing about how I'm repeating myself. I was asking if they had the dimensions my son called in, it's a yes or no answer... And if that was a yes, now they can cut it now that I'm here, but no, the dude wants to go on repeat about not doing it ahead of time. So when I finally said I'm not arguing with him, he called ME ridiculous, when he clearly wasn't understanding my question, as a native speaker of Midwestern English. A pre-ORDER is not the same as pre-MADE. Just like you can't get a key cut without coming in with a key, fine, they won't cut fiberglass until the customer comes in to actually buy it... but did they get the request or didn't they? The answer would have been a yes or a no. Not an argument of what they do or don't make at the store ahead of time or not. Their customer service really stinks back there. The cashier was nice, though.

service and affordable prices make this the place to go. nice job everyone. Appreciate your effortsread more

bought a brand new power washe. it's missing a screw and won't even start. Yes I added fuel, oil…read moreand connected the water to it before starting. it's missing a screw and won't start. they won't work with me and want me to drive to IL to exchange. called corporate and they don't care.

I've been to a few other Restores around Wisconsin and Illinois, but this one still remains my…read morefavorite! How awesome is it to shop for your home while giving to a good cause?! This is a huge warehouse, but not overwhelming because it is well organized and well priced. There are two sections. One is furnished with used furniture stocked with donations from individual parties and businesses like the local country club, or stores. Come often because its merchandise turns over very quickly. The other section is the warehouse, where there are tools, hardware, contractor supplies (tiles, cabinetry, plumbing fixtures, and glorious wood!), and salvage materials. If you are handy or artistic, this is a dream. For a while there, we were going every week as we decorated our house. Still go there from time to time to not only browse, but to say hi to the wonderful volunteers there. Ask for Frank or Lois. They are the best! Remember--it's also the ultimate green (reduce, reuse, recycle) shopping experience. P.S. They are not open every day so plan accordingly. Last I checked it was Tuesdays, Saturdays, and Sundays.

I came to the store to purchase a monitor. I knew what I wanted. When I entered the store a…read morefemale asked if I needed help and I said no, I knew where to go. Well I found the monitor and looked online and said there were two in the store, but I didn't see any on the shelves I couldn't find an employee and went to the check out area. I asked if there was someone who could help me get a monitor. That same female employee was near the cashier and stated, "well I asked you if you needed help when you walked in and you said no,". I was immediately turned off by this comment and left.

I've been burned by Best Buy before so I didn't go in with the highest of expectations, but…read moreactually everybody here was very professional, polite, and helpful. We placed an online order ahead of time and they were able to process it very quickly. Then we wanted to buy some other stuff that was on the floor and numerous people were there to help us and overall. Just probably the best experience I've had in while at a Best Buy. This team is a good team.

Service i really was not expecting. On 10/29/25 I phoned…read moreMilaeger's looking for something for a Christmas craft. I used their interactive phone service but was put on hold and finally just hung up. I know from shopping at Milaegers for year that they can really get busy and sometimes it takes a while to have your call answered. No big deal and I was able to find what I was looking for elsewhere. Today, 10/30/25, I received a call from one of the managers at Milaegers stating that she had noticed that I had called their store and that my call had gone unanswered. She asked what I was looking for and did I still need to find what I needed. I explained that I had found what I wanted and thanked her for her call. She did not need to call me, but she though enough about their customers that she took the time to follow up on and unanswered call. This is what I call real service and is just another reason I enjoy shopping at Milaegers.

I try to visit Milaeger's at least three times a year. This is the go to place during the Christmas…read moreseason so many decorations, trees, and other Christmas accents and accessories available. They also have clothing items and special area just for Christmas themed collectibles. Looking forward to the one year Christmas open house. Live music, food, and Christmas spirit. Check their website for information.