Wonderful service, and very affordable prices! Very helpful, and gave great design advice. I had…read morea small job, of 10 color laminated 8x10 flyers for a community project. They did them on the spot so I would not have to drive back. How nice is that.... GREAT SERVICE! They gave me so other ideas for future projects. Truly appreciated all the help and advice! Excellent support and pricing. Thanks!

First time I've ever walked in this store. Wish I had before for previous projects! Super nice…read moreemployees, I wanted a digital photograph cropped and copied at 10X10" to use as a reference for an embroidery project. The nice gal at the front desk was so helpful and did an excellent job. I will definitely go back there for future art projects. Thanks for the great service!

As a General Contractor we need prints all the time. The guys here did a great job, as we'd expect,…read moreprinting and collating the pages.

I had color prints done from an electronic file. The price was better than any others I checked…read more The job was done while I waited and was perfect. I will go there again and have already recommended them to my friends.

Raymond at UPS is truly exceptional. He didn't just do his job--he went above and beyond in every…read moreway. He took the time to walk me through different ways to send files and explained everything so clearly and patiently. You can tell he genuinely cares about helping people. What stood out the most was his attitude. No matter how busy it got, he stayed calm, kind, and welcoming to everyone who walked in. He had a smile on his face the entire time and made each person feel taken care of. Raymond is a rare find--professional, knowledgeable, and genuinely warm-hearted. UPS is lucky to have him. Ray is amazing!

I have tried to give this location the benefit of the doubt, but after multiple visits over an…read moreextended period, the experience is consistently disappointing. Considering this is a newer, spacious store in North County, there is very little excuse for how inefficient it is. Every time I have visited, there has been a long line, yet there is typically only one employee helping customers at the front while at least one or more employees remain in the back. It creates the impression that the front counter is chronically understaffed, even during busy periods. I frequently visit the UPS locations in Rancho Peñasquitos, Carmel Mountain, and Encinitas, and they are almost always quick, organized, and well staffed. This location stands out for all the wrong reasons. I have never had a visit here that did not involve an unnecessarily long wait, and the customer interactions often feel disorganized, as though the staff are still training. I will often delay my returns to avoid this location, despite it being one of the closest to me. Another frustrating difference is how rigid this store is about minor things that other UPS Stores handle without issue. For example, I have only encountered one other location that insisted on charging or making an issue out of taping an Amazon return box. Every other UPS Store I have used has handled situations like that without making it an unnecessary point of contention. It leaves the impression that customer service is simply not a priority here. Lastly, when one customer is taking an extended amount of time, it seems like common sense to open the second register for customers making quick drop-offs or Amazon returns instead of allowing the line to continue growing. The setup is there, but it rarely seems to be used. I have been patient and given this location plenty of chances to improve but the experience is remarkably consistent and unfortunately not in a good way. Something about the staffing, workflow, or management needs to change because this location falls well below the standard set by nearly every other UPS Store in the area.

Easy and efficient. I had an Amazon return and I was in the area. Really nice neighborhood…read more Friendly and professional staff and even the customers were nice. Shopping mall is easy to enter and exit. I had zero issues with my return process from the time I dropped it off to receiving my refund. Easy peezy lemon squeezy. Employees were helpful and really pleasant. Recommended! Definitely worth it!

Huge huge shoutout to Eric and Cassenia for their patience and help shipping a package today. Truly…read morecould not have done it without them and probably would've had a nervous breakdown without them! They deserve a raise! Thanks again.

Not sure what there is to say about the UPS store Come here…read moreat least once a week It's generally to ship my Amazon returns Everybody's friendly there I wish they had a couple of dedicated parking spots or loading zone in front Sometimes carrying heavy packages in or out can be a beast in this lot Had a mailbox here for a bit. That was cool. Didn't really need it other than to receive Wine shipments. They will sign for you.

Good UPS Store location. It does get busy at times but just avoid coming here when everyone else…read moredoes (weekends and immediately after work). There's a self service kiosk for Amazon returns to skip the line... The employees are pretty busy but always helpful...

I'm was able to get a last second booklet printed and coil binded in a pinch today and I am SO…read moreplease with how it came out! I called ahead to make sure they had time for the project today and they said "yes, just order online first and call back so we can prioritize it." I ordered it online and picked it up within two hours. Obviously if they're super busy this isn't an option, but they're enthusiasm and willingness to help me out today as so refreshing. I will be back to this location!

Not a bad place to get passport photos. Came in on a Sunday - there were some customers doing…read moreself-serve copies & no customers ahead of me at the counter. But only one employee was working (the other must have been on break because he came out later) - and he was on the phone with a customer for a good 15 minutes, without even looking up at me. I was determined to stay because I knew I was next (and would he really stay on the phone for 30 minutes?) - & because I'd gotten really bad passport photos done at the local Postal Annex - and UPS & AAA are closed on Sunday and I wanted to get this DONE (AAA had a really long line on Sat. & I knew it could be long if I tried again next week). Also my friend told me she got passport photos here and they came out well. So sure enough when the employee was done on the phone (wearied by the annoying customer who was doing way more of the talking), he did my passport photos quickly and they came out great. $16 is more than AAA charges, but less than Postal Annex and they came out beautifully. So 5 stars for my photos, 3.5 stars for the value, 1 star for the customer who kept the lone employee on the phone for 15 mins, and then you decide what I should give the employee who took great photos but didn't say hi once while I was the only one in line and waiting LOL.

Newest UPS store in the area. Tucked in the small shopping center (by Zip Fusion, Bank of America)…read more Super clean. Eager employees waiting for customers. Go here, especially if you don't want wait in line. Did a package drop off, and was in/out in under a minute. Noticed there are mail boxes available also.

GREAT CUSTOMER SERVICE!!!! I work near this UPS Store and initally used them to send a gift to a…read morefamily member. Since then, I've gone in to buy cards, process Amazon returns, mailing, etc. The thing that is consistant every time is their friendly team!! Their customer service is on point every single time. Recently I was in the store to mail something and I overheard the person next to me trying to return an Amazon package. They were furstrated on the return and did not understand they were supposed to pack it first. The UPS Store employee took the time to explain it and gave them the option of purchasing a box and said they would help them pack it. You may say that was expected of the employee but personally, I rarely see this type of customer service these days. I hear them welcome every customer and then thank them when they leave! Kudos! I enjoy every time I visit the store and love all of the smiling faces! The location is convenient and plenty of parking. Stop by and check it out for yourself!

I would highly recommend Neyenesch to anyone looking to up their printing and mailing services. The…read morequality of the product that is created is second to none. Jobs are completed in a timely manner and always look great. Our account manager, Kayla Halperin, does a great job making me feel like I am her most important client and is quick to respond to major questions or concerns that may arise. Whenever I have a question or concern, Kayla will either answer it for me or find someone who knows the answer. I trust her guidance and expertise with all of our projects and truly enjoy working with her and her team!

Working for Scripps Health, I have partnered with Neyenesch for over 15 years. Hands down, they are…read moreour go-to print vendor. Their fantastic quality, timely production and excellent customer service are character traits of an excellent print vendor. Our representative, Kayla Halperin, has been so great and instrumental to our team's success and Scripps' print collateral. She legitimately cares for us, as if we are family, and she will jump through hoops to meet our high standards and quick deadlines. We are so grateful to be partners with Kayla and Neyenesch Printers. Thank you, again, for all you do!