I've been coming here for over a year, and this is my first time leaving a review…read more Meghan is my favorite waxer. She's not only friendly but also incredibly efficient and professional. She always makes the experience quick and comfortable. Kehlani is the sweetest waxer I've ever met. She makes every visit feel so welcoming and friendly. Hands down, this is the best waxing place in the East Bay because of these hardworking ladies. I'll definitely keep coming back and using their services!

Hailey is so thorough and professional. She is an expert at the Brazilian wax - I am amazed by how…read morequickly, efficient, and painless she made the whole experience. She also made great suggestions on products that can help with ingrown hairs (clear), moisturizing (whip) or exfoliation (buff). Again, Hailey is so sweet and I would recommend her to all my mama friends!! Amazing!

I've been here twice for a Brazilian, and while there are definitely some positives, my overall…read moreexperience hasn't quite met my expectations. The space is really beautiful and welcoming, and the staff are kind--I appreciated being greeted right when I walked in. That said, both times I've visited, I did end up waiting a bit past my appointment time, which was a little frustrating. The services themselves felt a bit rushed, and I didn't get the same level of attention to detail I've experienced at other places. I also noticed that the wax residue wasn't fully cleaned off afterward, which I personally prefer as part of the service. Lastly, there were a few areas that felt slightly incomplete, so I didn't leave feeling 100% satisfied with the results. Because of these issues, I don't think I'll be returning.

Just had my first visit to Wax Parlor's NEW LOCATION at 1946B Mount Diablo Boulevard, Walnut Creek…read morestill near downtown in the same parking lot as Color Me Mine. They're just up the street from where they used to be located. They have an adorable new studio that is so much easier to find parking at now. I have been following these ladies from each of their locations since they started up, and their quality and customer service are always outstanding. They are so nice and fun to be around, and now their new location is an added bonus!!

Danica is the best! I've been so many times (mostly Brazilian but legs a couple of times) and I'll…read morekeep going until one of us leaves the area (hope that never happens). The location is great and it's soooo cute and clean.

My first time here getting waxed by Danica! She was efficient and precise. I only get waxed once a…read moreyear but this time around was the least painful. That's Danica for the underarm wax and full bikini!

I had such a great experience here, especially with Tina. She made the whole appointment feel…read morecomfortable and was really easy to talk to--it honestly felt like chatting with a longtime friend. I'm not new to sugaring, but I've always dealt with anxiety going into wax appointments because of how painful my past experiences have been. But with Tina, I felt almost no pain at all, which completely changed the experience for me. I'm grateful I found her because I no longer feel anxious about getting waxed. Thank you Tina!!

Everyone in there was super nice and professional! It was so easy to book an appointment. Will…read moredefinitely will be going back. Thank you.

I had a facial and brow wax with Brooke. She was very thorough and would check with me to make sure…read moreI was comfortable and happy with the outcome. Waxing the City is a very clean and comfortable environment and I would definitely recommend it and Brooke for a service!!

Hello Brooke. My experience with you for eyebrow dying and waxing at Waxing the City was amazing…read more As I told you when I came in, I have tried several locations that do waxing and dying since I moved to Concord about six years ago. Unfortunately, none of them that I did business with or able to give me the quality of work. I had experienced when I lived on the other side of the bay. However, I knew it was foolish to even think that I'd be driving over to the other side of the bay all the time to get my eyebrows taken care of. I thought I would try one more attempt to go online and see what was out there that was close to home. That's when I found Waxing the City. When I came into your store, I could tell that it was very professional and clean. I truly appreciate all the time you took to get the coloring and the waxing done properly. You had a lot of patience with me and that was amazing too. You were very friendly and understanding, as well as professional and well knowledgeable in your trade. I look forward to my next appointment with you in October. Thank you again for the wonderful experience. Paula Cardarelli

It has now been 2 years since I have been a client of Katie. I felt the need to give an update…read morebecause it's been a while. I have went to two other studios one in Berkeley that specializes in sugaring and the other in rock ridge that has two other locations and both spas are around if night hire pricing as nude salon. Timing and distance is the only reason I went to another salon. One was so uncomfortable and the lady was extremely rude the second place the lady after I told her twice burnt me. With this being said I will not go anywhere else but with Katie. I live in el cerrito so it is a drive and with traffic can take over an hr but she is so worth it. Her space is always clean the having slight ice this puts me at ease. The wax is always top quality and never once over a dozen times too hot or caused any irritation. She is also extremely kind and works at a speed I don't feel rushed but it is fast I can get in and out writhing 30 min if I don't chat her ear off too much. Her booking system is easy but I find it best to reschedule ahead to get my desired appointment she books out. If you are new to waxing or a seasoned waxed looking for a fabulous wax Katie is your girl. I appreciate her making a service that can be scary and painful as painless as possible. I always feel so much more confident and grateful after my wax session. Don't walk run to make your apt. Alexandra

Katie is super skilled and has a has a demeanor that makes even Brazilians seem relaxed!read more

Serena is one of the best, if not the best, sugarists I've ever been to, and I don't say that…read morelightly. I've lived in several different states and cities, so I've had my fair share of Brazilian sugaring and waxing experiences. She is incredibly detail-oriented, and I've never left an appointment with missed patches or stray hairs. She always makes sure to get everything. Beyond that, she truly goes above and beyond to provide the best care. I tend to get a lot of ingrown hairs, and she's been so helpful in teaching me how to prevent and treat them at home. She also takes the time to address them during each appointment, which has made such a difference. She creates such a comfortable, welcoming environment and checks in throughout the appointment to make sure you're doing okay. Brazilians are never completely painless, but Serena makes the experience as seamless and comfortable as possible. It's easily the least painful Brazilian sugaring experience I've ever had. I can't recommend her enough!

Today was my first time visiting for a Brazilian wax which is always nerve wracking, but it was the…read morebest, fastest, least painful Brazilian I've had yet!! The space is clean and comfortable, and Serena is a very friendly person who knows what the heck she's doing. She spent extra time getting rid of ingrowns and gave me aftercare items too!! 10/10, I WILL be coming back

I have been a client of Leah's for over 12 years! And I wouldn't trust anyone else with my…read moreBrazilian waxes! She is absolutely amazing at what she does. She is always so friendly, welcoming, professional, and makes what could be an uncomfortable experience feel completely comfortable and relaxed. She is incredibly fast and efficient without ever sacrificing quality, and she is so thoughtful about making sure you're comfortable throughout the entire appointment. She even provides numbing spray and wipes, and offers a little bubbly beforehand--which is such a fun and special touch! After more than 12 years, I can confidently say she has earned my loyalty. I had been to other estheticians for waxing in the past but after finding Leah, I haven't looked back. If you're looking for someone who is experienced, personable, efficient, and truly cares about her clients, I highly recommend her. She is the BEST!

This was my first time at this place. The salon itself is very beautiful and has a lovely…read moreatmosphere, and Leah was very kind and welcoming. However, unfortunately, the service was not what I expected. I was here for a Brazilian Wax, it was painful, and it did not remove all of the hair. I had to go home and finish cleaning up the area myself, which was disappointing. I appreciate Leah's kindness and the nice environment, but I think I'll probably stick with my usual place, even though it's a little more expensive, because I've had a better experience there.

This is a very very late review and a pop up on this made remember how much I enjoyed her waxing…read moreservices. Its been almost 2-3 years since my last visit (2020 )- only because I moved and decided to do laser hair removal (which was totally worth it!). Kelli was very professional and meticulous. Pre- laser, sugaring was my jam- less irritation and smooth AF!

I have been going to Kelli for five years now for my bikini/Brazilian, eyebrow shaping, facials,…read moreand extraction of stubborn pimples. I am always impressed with her conversational skills to distract from what she's doing so close to your face or private parts. She has a natural ability to make you feel comfortable and I always leave happy with her work and that cozy feeling as if I had just caught up with a good friend! Scheduling is super easy thru the Vagaro app. If you have been curious about sugaring, I'd highly recommend going to Kelli for your first time!

Amanda is a lovely human. Her waxing studio is adorable. It's in a lil' magical cottage in her…read moregarden that has an *actual tortoise.*. Soo cute. (She recently moved from another location to a more intimate and private space that is clean and cozy). I saw her for a Brazilian --she is very thorough and gentle. Amanda has several other aesthetic services . I haven't tried them out, but might in the future , as she's very detail oriented and a great listener. Honestly she's the type of person you just want to hang out with, and more importantly she's very and technically skilled.

Amanda was so sweet, professional and did a fabulous job! Would definitely recommend.read more