1. Dracut Plumbing & Heating

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Dracut, MA

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Dracut Plumbing & Heating

3.7 (3 reviews)
Closed • 7:30 am - 4:00 pm

Services - Dracut Plumbing & Heating

Plumbing inspection

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Buss Plumbing & HVAC - High Efficiency heating systems

Buss Plumbing & HVAC

(21 reviews)

Fast. Friendly. Reliable. You may look over the reviews for Buss and think, "surely they paid these…read morepeople off to write such kind words on Buss' work and service, right?" And the answer would be no. Matt is actually, legitimately, professionally that good. A rare combination of quick service, friendly demeanor, and professional expertise in approaching plumbing and mechanical challenges. As anyone who's ever had to deal with complex mechanical or plumbing projects knows, there's always more than one way to approach a problem, and Matt's creative and thoughtful approach to these situations is a great way to ensure the work gets done well and within budget. I've used Matt for both servicing of heat pumps and installation of whole house water filters and all situations Matt's been fast, effective, and reasonable on pricing. Compare that other larger providers with longer turnaround times and a litany of subcontractors feeding their over-capitalized organizations where you can't actually interact with another human being without a corporate iPad price quote for services you don't need and a markup, you don't want to pay intrinsically involved. Here's a professional who's legitimately interested in understanding the project and doing the work well.

Great experience! My poor dad's heater and water heater broke at the same time and I was looking…read morefor estimates. Matt was quick and professional and gave me a good recommendation on replacing our water heater with a trusted brand along with a reasonable price. He came through the next day and was did a great job in putting in the new unit. Their work comes with an one year warranty and the product has a lifetime warranty so we don't have to worry again for at least some time. Flexible, responsive, professional, and reliable. My dad is fully satisfied.

J & J Heating And Air Conditioning

J & J Heating And Air Conditioning

(30 reviews)

I highly recommend J&J Heating & Air Conditioning. We have…read morehad ongoing problems with our water heater at our newly built home. J&J plumbers Adam & Norm came out and found original packing never removed , screws never installed and filters never cleaned by the original installer. (Not J&J) The water heater is running perfectly now, and we are signing up for an annual service agreement! It's great to find skilled people at reasonable prices.

SCAMMERS. Full stop…read more I live in a rented condo. I called the non-emergency line and left a message asking for a callback so we could schedule service as soon as possible. I did not request emergency service. Someone called me back and said they were already out on another call and could stop by. So they came by. The next day, my landlord was billed an over $200 emergency fee. When I called to dispute it, the first person told me, "Because you said 'as soon as possible,' we treated it as an emergency." That is flat-out false. Asking to schedule something as soon as possible is not the same as requesting emergency service. The first woman also stated that I said I was not available on Monday. In my message I said I would be out on Monday but my husband would be in and out and could arrange a time. We lived with the issue for days and did not need it immediately. The call was then escalated to "Shannon," who claimed I must have used the emergency line. I absolutely did not. Shannon kept telling me that I must have called for emergency. I did not. Their phone system clearly separates the emergency option, and I intentionally used the regular line. I even warned my landlord before the technician arrived that I had NOT requested emergency service and that I was very surprised by the callback. See Picture below. This is a classic bait-and-switch. The technician himself was professional and helpful--and ironically, we were actively considering service plans as we are in the process of working to buy this condo in the near future. We were going to inquire on service plans and other work with this company. After this experience, I would rather pay more somewhere else than deal with a company that inflates charges by re-labeling routine scheduling as an "emergency" and flat out lies and is deceitful. Be very careful leaving messages with this company and be careful as they lie to cover up. They quietly convert non-emergency requests into emergency calls and then hit you with an over $200 fee after the fact. Completely dishonest. (The photo below is the text I sent to my landlord the NIGHT this happened when I got the call from their tech. My mother worked with Carrier rep in the past and I know about "emergency" services so I gave him a heads up in case).

Dracut Plumbing & Heating - plumbing - Updated October 2026

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