I've only had two dentists in my life. The first was my childhood dentist, who cared for me from…read morebirth until my mid-thirties when he retired. The second was one I truly liked and saw until I relocated to Tennessee. I've been here for nearly four years but hesitated to find a new dentist because I knew I needed significant work done. The last quote I received (in California) was roughly the price of a new car! Currently between jobs and transitioning careers, I knew I had to address my dental issues before any interviews--first impressions matter! A family member recommended Spring Hill Smiles, so I decided to give them a try. I visited their website on my iPhone yesterday and filled out the initial information. I appreciated how modern, user-friendly, and easy to navigate it was--unlike some other local practices that feel stuck in the past when it comes to online communication. Less than 30 minutes later, Spring Hill Smiles reached out, and I was able to book an appointment for the very next day. I was impressed by their quick response and efficiency. The office is conveniently located in Spring Hill on Port Royal Road, just over 5 miles from my home. I arrived on time this morning and was warmly greeted by Katie and Ashley Z at the front desk. Their friendly demeanor and eagerness to help made it clear they enjoy their work. I'd already completed the New Patient Form online via my iPhone, so there was no long wait before hygienist Tanonni brought me back. Tanonni was welcoming, genuinely interested in my background and where I'm from, and very professional. She clearly explained the day's procedures and what Dr. Jordan would be handling. I was particularly impressed by the practice's cutting-edge technology. Their thorough X-rays and photographs were detailed while still respecting patient privacy. When I met Dr. Jordan Erwin, she presented several clear options tailored to my needs. She even reminded me of my good friend Amy Gottlieb, a Christian singer and musician--not just in appearance, but in their similar slight accents. I immediately felt a connection and was confident in her expertise and recommendations. I wasn't expecting California-level pricing, but the costs here were surprisingly affordable--far lower than I'd feared. Cost has been the main reason I've put off dental care for so long, and now I regret not coming sooner! We created a solid plan to address my dental needs, agreed on a manageable payment plan, I joined as a member, signed up for their maintenance program, and scheduled my next appointment for next week. Everything moved so smoothly--truly amazing. From Dr. Jordan Erwin to hygienist Tanonni Garner, and the welcoming team at the front desk (Katie and Ashley Z), the courtesy, professionalism, knowledge, and genuine kindness throughout the practice have won me over. I'll be returning for years to come and highly recommend Spring Hill Smiles to anyone seeking exceptional dental care!

feel completely misled by Spring Hill Smiles, and I'm extremely disappointed with how my visit was…read morehandled. We're new to the Spring Hill area, and I have Guardian Dental Insurance. I called several offices, and many told me upfront that they didn't accept Guardian. When I contacted Spring Hill Smiles, they told me they did accept Guardian and even asked for my insurance information over the phone. I provided it, and we scheduled an appointment. When I arrived, I gave them my insurance card, which they scanned before having me complete the standard paperwork. Nothing was said about being out-of-network or that they didn't actually take my insurance. During the visit, they performed a number of X-rays and a cleaning. They asked if I wanted fluoride treatment, noting it would be an additional charge since insurance didn't cover it. I declined. I also met with the dentist to discuss a treatment plan that included a filling and two cosmetic procedures. We reviewed what would and wouldn't be covered by insurance, and I was given a printed breakdown before scheduling the follow-up. About a month later, I was shocked to receive a bill for over $500--because, as it turns out, they don't accept Guardian insurance. When I reached out via phone and email, the response I received was underwhelming: "We understand your disappointment, and while our office is out-of-network with Guardian, we would like to explore options to help you manage the balance. We can offer an interest-free payment plan for up to four months, splitting the payments into $143.00 per month." While they framed this as helpful, it misses the point entirely. At no point was I told they were out-of-network. If I had known, I never would have gone there. The lack of transparency and poor communication are unacceptable, and I feel taken advantage of.

Dr. Cowan and his staff are always very personable and professional. Dr. Cowan is a true craftsman…read moreas well as dentist. Always a great experience.

Our family has been using Campbell Station Dentistry for 14 years. We loved Dr. Newberry, but have…read morebeen thrilled with Dr. Cowan, since he's taken over. The hygienists are thorough, gentle, personable, and truly care about their patients. Our family has been lucky and needed very little in-depth dentistry, but the services we have received have always been professional and excellent. They listen to their patients and treat each one as an individual. We used them for all of our kids exams and treatments, and have been more than pleased. We highly recommend them for adults and children, and will continue to use them for all of our future needs. They treat us more like family than patients.

Doctor Gardner was able to tell me more about oral health than previous doctors. I had a good…read moreexperience, no red flags for me.

Could not be happier that our family has made the switch to Dr. Gardner after going to one of the…read morenew age dental shops in town that keep popping up on every corner. Dr. Gardner is someone I feel I can trust and takes his time so that you understand what is going on and also to give you a pleasant experience. I've also taken both of my young kids in for visits and the staff is so patient to explain to the boys what is going on and also to answer all of the questions they come up with. Could not be happier to have found Dr. Gardner and plan to stay as patients for the duration.

Dr. Kemp and Dr. Rice are more than orthodontists. They have a great aesthetic eye, as there is…read moremuch more to orthodonture than straightening teeth. The office staff in Franklin is delightful, and the facilities are first class. They have both youth and adult patients. They have numerous offices, so chances are you can find one near you in the greater Nashvilke area. Their level of experience and professionalism sets them apart from the rest of the pack. Hands down, I highly recommend!

I was a new patient at the time and just moved to the area. My permanent retainer fell out and my…read moredentist recommended Kemp, so I made an appointment at the Spring Hill location. My first experience wasn't good, however when I went in the next day to get help with flossing, the girl that helped me was so nice and friendly! I wish I knew her name.

My wife took my three kids there this morning and had the worst experience ever. We are a military…read morefamily and do not have family in the area so she took all 3 of our kids in after taking the day off. They all had to be sedated for different reasons, which they charge $300 for and will tell you no insurance pays for the conscious sedation. Our middle child was struggling to calm down and because they were trying to keep their schedule they had to abort my son's procedure and we were still charged the $300 sedation fee for him. My wife says the dental assistant was very rude and only one staff member was apologetic. I do not recommend coming here if your child needs any thing other than a basic cleaning done. ***Not sure how to respond to the business manager below but I called already and left a voicemail before your comment was left. You can call me back .

Dr. Knoell diagnosed my 2 year old son with an enamel defect causing cavities and immediately…read morerecommended surgery at a "brand new surgery center" that he even mentioned he has financial stake in (!!!! major red flag) When I asked if it would be at all possible for me or my husband to be with my son while he was in surgery, Dr. Knoell actually LAUGHED - and said "Don't even ask that question." He really stressed urgency, and that my son's four teeth may die before we get him into surgery. He kept saying there was nothing he could do, except major surgery under general anesthesia. I left devastated. I was in a panic all day, frantically calling other dental surgeons to try and get on their waiting list for surgery just in case we can be seen sooner elsewhere. I connected with a practice in Columbia which he had recommended and they saw my son that day. After an in depth examination including x rays (which Dr Knoell did not suggest or recommend at any point!!) the dentist at this practice concluded that my son has no cavities at all, and instead has staining from an iron multivitamin he takes daily. I actually sobbed with relief. It is egregious that Dr. Knoell would neglect to confirm whether or not my son actually had cavities or truly a need for significant dental surgery requiring IV sedation. He was so quick to recommend the surgery and stress the urgency, but then also said he had no idea if he would get him in before the teeth die. This is gross negligence on his part. I will not be returning to this office and will certainly never recommend it. I would hate for other families to be pressured into unnecessary surgery on their small children purely because this man has financial stake in a new surgery center. ALWAYS GET A SECOND OPINION!

I just completed one year of Invisalign with Dr. Gluck and highly recommend it! My dentist…read moreoriginally suggested veneers as the only option to move my midline (where your two front teeth meet) as mine was way off to a side. When I told her I wasn't interested, she said that if anyone could fix it with Invisalign, it was Dr. Gluck. She was right! I am so pleased with my new smile. I enjoyed every visit to the office and my desires were heard and respected. I plan to take my daughter here when it is time for the braces conversation!

I have never felt so welcomed or appreciated by a business or doctor's office. They make you part…read moreof their family--I've even met their stunning and very sweet wives. Dr. Gluck, his son, Dr. JonO, Cindy--the whole crew, have always made me leave there with a smile (no pun intended). They always know my name when I come in, I've received thank you notes, they're always complimentary of my fashion choices (which was a boost of confidence when I was going through a very nasty divorce), and they've even played the part as my therapist--lol! I had braces as a teen, but crowding happened after wisdom teeth came in; and as an adult, I thought it would be awkward going back to an orthodontics' office, but they made me very comfortable. Now, my teeth are beautiful again, and I get compliments all the time on how beautiful and straight my teeth are; I owe it all to Gluck Orthodontics. This place is full of positive vibes and now my teeth are beautiful again. I don't have children; but when I do, they will be going there for their orthodontic needs. They've earned a lifetime customer and advocate right here. Thank you for being so good to me.

Highly recommend this friendly, accommodating, and talented group of professionals. I love how they…read moreuse incentives, to keep their patients motivated, to comply with their end of the treatment (i.e. Wearing appliances at home, keeping regular appointments, and maintaining good oral hygiene). They treat each patient, as if they were family. My son actually enjoys his visits, and looks forward to the special attention, he always receives.... I think THAT, says it best;)

We highly recommend Dr. Ditcharo. We went to 4 different orthodontist offices for estimates until…read morewe decided to proceed at Dr. Ditcharo's office. Even then, I was a little uneasy since we had 4 different estimates and 4 very different action plans from each ortho. Dr. Ditcharo is very attentive, listens to our questions and answers them without reserve. He takes his time with us and our concerns are his concerns. He has even contacted us during off business hours when we had an issue with a palate expander on a weekend. The office staff is super friendly and attentive as well. My child is very comfortable here, looks forward to going, and comes out smiling! I can't say enough good things about this office. It's difficult to trust someone in this type of business and I completely trust him with our orthodontic work. I feel our child's best interest is in good hands.

If you are considering Invisalign, highly recommend WOW Orthodontics in Brentwood. Everyone in the…read moreoffice is so pleasant. Dr. Oakes does a fabulous job of making sure the outcome is to perfection. She has state of the art technology and has availability within her schedule if I have to change or make an appointment. My son is almost finished with his treatment and my daughter is about to begin hers. It has been such a pleasure working with Dr. Oakes.

I love this place. They are always fair and friendly. You don't feel like you're getting beat or…read moreovercharged. They recommended only what their patients need. We switched from a very well known orthodontist, and haven't looked back. We are on our second child now being treated my them.