Great first time office visit. Everyone was friendly and…read moreprofessional. Very comfortable and relaxed atmosphere.

Very professional staff. My dental hygienist was very informative about my dental issues and did an…read moreexcellent job of cleaning my teeth. Return visit was scheduled.

My wife and I have been patients at NRD for 8 years and absolutely love Dr. Jones and his…read moreincredible team. I came to NRD with chronic jaw pain and an interest in a few cosmetic options for my smile. I had been to several dentist in the past and tried different procedures but to no avail. Dr. Jones is the first dentist in my life that was able to figure out the actual cause of my pain and devise a care plan to fix the problem. Thankfully, I have been pain free ever since. I also had multiple mercury fillings that needed to be remediated. NRD has an extensive protocol to prevent any further exposure to mercury. We were able to remove the fillings and replace them with safe, non-toxic white fillings. After we addressed my jaw pain and fillings, we were able to move forward with veneers. One of my front teeth had always been a different shape and color from the other. I wanted to brighten my smile and create a little more symmetry. We went with 6 veneers and I now have the smile I've always wanted. The team at NRD goes above and beyond for their patients. Scheduling is a breeze. Cami always greets you with a warm smile at the front desk. The hygienists are wonderful and thorough. Everyone works together to make your visit seamless. We just brought our 2 1/2 year old in for his first dental visit and to our surprise he loved it! Dr. Jones was a hit and made him feel very comfortable and excited to return to the dentist. If you're looking for a dental office that is truly invested in your health, then you've found the right place.

It's a long way to go for my dentist but it's worth it for sure. Just have fun in the town. Or go…read moreearly and miss the Nashville traffic. Everyone is so nice. I feel like if we lived closer we'd be friends. My dentist was very kind and explained everything to me from what he was doing to how I'm doing. I don't mind coming here. And that's saying a lot for a dentist. Haha

We move FRANKLIN 19 years ago and decided that dr Reynolds would be our new family dentist. Weed…read morehave been with him 19 years and consider ourselves to be very fortunate with our original decision. He was great with our daughter who was Gutenberg ten at that time and had a bad experience before we moved here she just had her her yearl check up. alsoThe staff ade greTakmost family like. Ihighly recommend FRANKLIN Smiles

Dr. John Reynolds Gave Me My Smile Back!…read more Tthe Saturday before Memorial Day, I bit down on something hard and broke off 2/3 of my front tooth. We were leaving for vacation just 2 days later and I looked bad... real bad! Didn't think I could get it fixed over a holiday weekend, but we called an out of town friend who is a cosmetic dentist and she gave us Dr. Reynold's contact information. Left a message on his cell at 10pm, expecting to get a return call one or two days later. Instead, he called back at 11p. that same night and generously offered to come back from his family weekend on Monday afternoon to fix my tooth. I was amazed! The quality of work he did to repair my tooth was excellent. He treated me kindly and was obviously considering my anxiety about being in the dental chair during the procedure. I could not have been more pleased! Thank you so much Dr. Reynolds for going above and beyond and giving me back my smile!

Upsell the hell out of unnecessary things. Charged me $80 for a cleaning that has always been…read morecovered by insurance. They also broke my permanent retainer. I left in so much pain from the cleaning. She forgot to put a bib on me and I left with a soaked sweatshirt. Do not go to this place it's terrible.

I've officially found my forever dentist. My first appointment with Dr. Sparks and Katlyn was…read morenothing short of exceptional. I've never experienced such kindness, efficiency, and professionalism in a dental office, and I actually enjoy going to the dentist. A true 5-star experience that sets the bar incredibly high. Highly, highly recommend.

Dr. Weber's dental practice is OUTSTANDING!!! I've had a lot of dental work done, and he's by far…read morethe best. He's kind, professional, talented, and an amazing artist. He replaced the crowns on my two front teeth, and they look perfect. They look like my natural teeth but even more beautiful. I can't say enough good things about him. I've already set up appointments for the rest of my family to see him. Not only is he great, but his staff is wonderful. Everyone on his team is so sweet and talented. I get my teeth cleaned by Ann Lee, and she's awesome. It's like visiting my sister, but I leave with perfectly clean teeth lol. I always look forward to seeing her beautiful face, and we just laugh the whole time. This is the best dental practice I've ever been to - I love everyone there! The entire practice is cheerful and bright. Franklin Smiles is seriously the best of the best.

I never call this place "Franklin Smiles". I just call it "Dr. Reynolds' Office". Regardless,…read morethey get absolutely nothing less than 5 complete stars and I wish they could have more. When I first moved here in 2008 I got wound up with another dentist who was disastrous. Seriously, 4 appointments just to fit a crown and they still didn't have it right. Ugh...what a costly nightmare. Enter Dr. J.A. Reynolds and his wonderful staff. I had a consult appt during which I laid out all the gory details. One of his staff did let me know that Dr. Reynolds had to "clean up" this other dentist's work before. I had used up my yearly allotment of dental insurance and they worked with me to make a care plan. It took a couple years (because of my insurance) but he has done all of the corrective work I needed AND his staff worked around my crazy business traveler schedule. I can't say enough about them...everyone in his office is first class.

I'll start by saying a don't have a lot of dental issues. I go for regular cleanings and Botox for…read moremy TMJ. They are always kind and welcoming, and I never feel like they don't care about my dental health. Office is clean, hygienists are friendly, from your chair you feel like you're in the middle of the woods in a cabin.

I had a real dental issue. They put me through the wringer and slapped me with an over 30 grand…read moreproposal. I was in pain. Went down the street in complete stress and found relief. Unless you need 32 replaced teeth, I'd look elsewhere.

Best Dental office in Middle Tennessee. Ladies made me very comfortable and Dr. Li really is a…read morefantastic dentist. Thank you ladies

My 24 year old daughter had her first filling done this week by Dr. Le and it went very smoothly…read more Dr. Le made my daughter feel at ease and the procedure was painless. Dr. Le isn't one of these dentists that pressure you into unnecessary procedures. She is honest and does great work. I am a retired dental hygienist of 30 years and have worked for many dentists in three different states, so I feel I can spot a good dentist when I see one.

I've been to dozens of dentists in my lifetime! And I'm very particular about my dentist(s) and…read morehygienist(s). I won't hesitate to bail (even as a new patient) just to seek out someone better. You pretty much get one chance to keep me or lose me. The biggest issue I face is that I've been cursed with ultra-sensitive teeth. And most people who work on my teeth just butcher their approach. They eagerly whip out the Cavitron, my mortal enemy that ejects sprays of cold water, something that simulates my teeth being ripped out with pliers. Lazy hygienists seem to prefer this approach over simply scraping away the plaque by hand. After circulating through at least 15 dentist offices in my life, I finally found Laser Dentistry in Franklin. The drive coming down from Nashville is absolutely worth it! At this welcoming office filled with wonderful employees who genuinely care about their pateints, they respect my wishes to avoid the dreaded Cavitron, carefully removing the plaque between my teeth one gentle scrape at a time. And that's all I've ever wanted. This is officially my dentist for life!

I'll admit that regardless of what my appointment is about, from cleaning to more entailed dental…read morework, Dr. Edwards and his crew are "top shelf." Kallie (dental hygienist) convinced me to use a water pick and electric toothbrush and for the past 6-months I've been consistent. Today, she said things were looking much better. I only bring this up because in the past I was reluctant to do either one of those devices but today, I'm a big believer.

I Highly recommend Dr. Simpson! Her team is just wonderful and the hygienists are very thorough. If…read moreyou're looking for a high quality and professional dental team, this is the place to go!!

Highly recommend Dr. Simpson and her team. I have been seeing her for over 20 years and have both…read moremy children going as well. I wished I had moved them sooner from the pediatric dentist to her. The hygienist are wonderful and do a thorough job.

Dee the office manager (in my experience) is a raging racist. Me and my 3 boys go there. Every…read moresince my youngest missed his payment arrangement she has waged war against the rest of the family. This is a very sweet office, Ally the front desk girl, the hygienist and nurse are all sweet. It happens to be one of those small offices where the office manager runs the show and there is no other person to talk to besides her. You can tell she's not happy with her life. I will never go back there as an African American. You will see what I mean when you meet her. She treats no other race that way when I am there. When on the phone with her regarding my sons pay plan she was talking to me very condescending and telling me what I should say and do to him as a result of him missing one of his payments. It was terrible!! I quickly told her to not take it personally.

If only there could be a zero rating....I guess one star could be for the staff. They were very…read morefriendly. The dentist himself was a total JERK! I had an appointment with him a couple of hours ago and my gum is still throbbing where he scraped the hell out of it and my mouth is ringed in a rash because he didn't bother to look at my chart to see I am allergic to latex and used latex gloves on me. He was so obviously ticked off that I opted to spend far less on a simpler procedure rather than $1100 on an unnecessary and time-consuming one. He tried to use scare-tactics and what I can only call "dental care shaming." He was so rude and dismissive and downright aggressive. I have never been treated so badly by a healthcare "professional" as I was today.