Originally I thought the reviews of this office reflected it's current state, however, the reviews…read moreare years old and do not accurately describe this office today. I dont like to write reviews like this but I am so floored about my interaction with this office I feel I need to warn other moms. I have 3 children that I have taken to be seen here... 2 of them had dental procedures and 1 had just cleanings. The care my youngest daughter received was traumatic to say the least. 2 different procedures and they both ended with infections and we had to seek emergency treatment elsewhere. My daughter had to have a spacer put in due to a tooth being pulled early (not from this office) and weeks after the metal spacer was put in, her gums were inflamed and bleeding. I brought her back to ask if maybe the spacer was put too far into her gums and I was told by the dentist no, she needed to brush better. 2 weeks after that we had to bring her back in and I had to insist that the spacer be removed because you could no longer see it due to her gums being so swollen. The Dr offered no apology, but instead seemed insulted that was pushing for the removal of the spacer. The second issue with my same 6 year old daughter was a filling that was done in their office. They suggested a metal crown should be used to prevent further cavities which we agreed. However, the original cavity was not fully removed before the crown was put on and a few months later my daughter was crying from pain when she was eating and saying there was liquid coming out of her tooth when she chewed... I took her to another office for an evaluation and she had an infection in her tooth so bad that they had to pull it because the cavity had rotted her tooth under the crown!! After all of this, the billing department ran the wrong insurance (an old card on file) and when I asked if they could please submit using the new plan, they said they would, but I could never get anyone to follow back up with me to let me know it was completed. My new plan had better coverage. I then received notices (via text only from a robo number) saying that I had an outstanding balance after I paid over $700 for one appointment for ONE child (WITH INSURANCE)... I called the office to ask what the outstanding balance was and was told it was $46,which I paid. Then a week later I get a notice from debt collection for a balance over $250!! I have NEVER paid so much for dental work for my kids WITH insurance in my life. When I called to ask the office about this charge, (from almost a year ago) the woman in billing was incredibly rude and condescending. As I was finishing my questions she literally talked over me for so long that I had to yell "excuse me!" so I could get my question out. She was very defensive and agressive with me and I can assure you I was not putting her in a position of defense. I was calmly asking for clarification on my balance. The only saving grace of this office is the sweet dental tech who takes the kids X-rays. She is amazing and I loved her. Bottom line - the treatment seemed good, but that proved false as time went on and everyone of authority in this office seems to have a problem being questioned by the very people they are supposed to be serving. I wish I never stepped foot in this office.

We just moved to the are and my three children had their first cleaning appointments yesterday. I'm…read moreso glad we found this office! The staff and Dr. Farrow were great and the bus in the waiting room was a different and fun experience for the kids. Appointments were on time and I always appreciate that!

OUTSTANDING! Our little one had a first dental visit with another dentist office, and it went south…read morefast. Not the fault of the dentist at all, it was just a natural reaction, so we looked for a pediatric dentist & so happy to find Dr. Bryan. This place is welcoming and the Dr really tries to get to know your family and talks to your child before even going to the dental chair. Does a great job of trying to build rapport with a child. Also provides great info to support your child's dental health. Then it was time for the cleaning. Needless to say ours cried and dad had to hold him, but Dr. Bryan was swift and it was done efficiently and quickly. He cleaned our child's teeth (despite the yelling and tears) and took care of any teeth issues! Our little one (once it the car) said Dr. Bryan was nice and it didn't hurt. Dr. Bryan and his staff really knows how to support and work in these challenging situations. The office is clean and welcoming as well for families.

We visited Dr.Wah after trying other dentists who I felt tried to "sell" you procedures and…read moretreatments for a child's visit, charge adult prices for a child cleaning, and take so many unnecessary x-rays that your bill would be astronomical. I decided to try a pediatric dentist and found Dr. Wah online. Before every visit, he sits and talks to the children, asks about life, engages them in a fun conversation to ease their minds. He treats and does everything necessary, nothing more and explains and informs you throughout the process. Talking with him, you will know he is a wealth of knowledge. And you know that when you leave, you have a dentist you can trust and one who sincerely cares about their oral health. Now if I could find an adult dentist as good. :)

Wonderful amazing dentist and team!! They are so good with my kids. I have an autistic son and…read morethey are always so kind and gentle with him.

Dr bullied (refused dental care if she didn't agree to surgery) my daughter into allowing…read moreextractions in her 4yr olds mouth. He wouldn't give specifics on exactly what was going to be needed, saying he had to get in there to see first. She assumed he would make every effort to preserve her teeth, since there was no discoloration, no pain, no abscess, and no infection. He even refused to reschedule when he was notified she was running a fever. He initially said 4 teeth may need removal. He removed SIX BOTTOM TEETH. SIX. The fully crowned every molar and the back of all uppers in silver. My beautiful granddaughters smile is destroyed. He told my daughter he wouldn't even clean my granddaughters teeth if she canceled. In what world is that okay. I'm horrified. A follow up with another dentist confirmed my worst fear. The for year old gets dentures and is crying because her whole mouth hurts. When a bad review was left... he threatened to sue her for defamation. Hmmm!

Had a few appts here with my son, my insurance had changed and I asked the front desk to verify my…read moreinsurance before we went in for our appt. She said she would and would call back if there was any issues. Never called - so I assumed everything was fine. We went in for the appt and asked if there was any issues with my insurance again before we were seen. She told me that they did take my insurance but would call if there was any issues. We went in for his cleaning, and 1 month later we received a bill for $185 and a letter stating that they do not accept my insurance after all. I called the office, and they said I would need to pay in full. I asked if they could check with dentist to see if I was eligible for any discounts for their mistakes, and I was told no. Very disappointed that they reassured me that they took our new insurance, and didn't actually check beforehand like they said they did.

I'm 17 and I've been coming here since I was about 9. The staff is always so kind and the waiting…read morearea is always clean. Definitely a good place to bring your kids. They always have books, toys, and movies playing. Love this place.

My wife took my three kids there this morning and had the worst experience ever. We are a military…read morefamily and do not have family in the area so she took all 3 of our kids in after taking the day off. They all had to be sedated for different reasons, which they charge $300 for and will tell you no insurance pays for the conscious sedation. Our middle child was struggling to calm down and because they were trying to keep their schedule they had to abort my son's procedure and we were still charged the $300 sedation fee for him. My wife says the dental assistant was very rude and only one staff member was apologetic. I do not recommend coming here if your child needs any thing other than a basic cleaning done. ***Not sure how to respond to the business manager below but I called already and left a voicemail before your comment was left. You can call me back .

Dr. Knoell diagnosed my 2 year old son with an enamel defect causing cavities and immediately…read morerecommended surgery at a "brand new surgery center" that he even mentioned he has financial stake in (!!!! major red flag) When I asked if it would be at all possible for me or my husband to be with my son while he was in surgery, Dr. Knoell actually LAUGHED - and said "Don't even ask that question." He really stressed urgency, and that my son's four teeth may die before we get him into surgery. He kept saying there was nothing he could do, except major surgery under general anesthesia. I left devastated. I was in a panic all day, frantically calling other dental surgeons to try and get on their waiting list for surgery just in case we can be seen sooner elsewhere. I connected with a practice in Columbia which he had recommended and they saw my son that day. After an in depth examination including x rays (which Dr Knoell did not suggest or recommend at any point!!) the dentist at this practice concluded that my son has no cavities at all, and instead has staining from an iron multivitamin he takes daily. I actually sobbed with relief. It is egregious that Dr. Knoell would neglect to confirm whether or not my son actually had cavities or truly a need for significant dental surgery requiring IV sedation. He was so quick to recommend the surgery and stress the urgency, but then also said he had no idea if he would get him in before the teeth die. This is gross negligence on his part. I will not be returning to this office and will certainly never recommend it. I would hate for other families to be pressured into unnecessary surgery on their small children purely because this man has financial stake in a new surgery center. ALWAYS GET A SECOND OPINION!

Dr. Hutton and staff have been cleaning the teeth in my family for two generations. My mother took…read moremyself and brother here, my nephews all came here and now my children. The staff are always kind and friendly with the children as well as flexible with appointments. There has never been a procedure done that hasn't been thoroughly explained; no surprise changes in care and if you or your child aren't comfortable in the back during checkups your welcome to go there. They have recently updated the waiting and procedural rooms; although I was partial to the giant mural in the waiting room from when I was small,my children (9&3) love the updates!

From the owner: Children's Dental Columbia is the premier pediatric dental office in the middle Tennessee area. We…read morespecialize in pediatric dentistry for infants, children, teenagers and patients with special needs. We offer nitrous oxide, oral conscious sedation & IV sedation for children who are apprehensive in the dental setting. Parents or caregivers are allowed to accompany the child during most appointments. Our doctors are staff members at Southern Tennessee Regional Medical Center to provide comprehensive dental care for children in the operating room setting. We would love to care for your child's dental and orthodontic needs. Our dentists Dr. Heather Owens, Dr. Gina Carney, Dr. Katherine Bolding, and staff are dedicated to providing the highest possible quality of dental care for your child. We are located on Trotwood Avenue on the right just past Food Lion and Columbia Fire Station #4.

The dental assistant different give me sunglasses to protect my eyes and now my eyes hurt and I am…read moreseeing spots. She also scrapped my lower teeth so hard, that I am wondering if she didn't scrap the enamel off. Not a good experience.

Dr Ryan Cregger is a wonderful person and dentist. He is always so sweet to my children. He is…read moreconstantly swamped, but minimal wait times. He also acts like your child is the only one in the world when it is your turn to be seen. My daughter had everything under the sun wrong with her teeth. She fell on a pumpkin at a pumpkin patch at 4 years old and her two front teeth became impacted in her gums. We had to surgically remove her two front teeth. It was a painful procedure and he was so sensitive with cosmetic concerns from me and pain concerns from her! Dr. Cregger is also very conservative on all procedures and I have always felt he is in this speciality for his love of pediatrics and dentistry, not for making exorbitant profit at the expense of the children and parents. His staff is also spectacular. There is very little turnover in assistants and they always remember specific details about my kids. They are also open on Fridays which is a huge plus for me.

Consult for newborn tongue tie. Great experience with Dr…read more Brittany and staff. Very knowledgeable and gave sound advice for treatment plan for my newborn. I'll be back when he has teeth!

Thorough exam and explanation. Friendly staff. Quick service. Put kids at ease! A+ and highly…read morerecommend.

Dr. Amy is awesome! She truly cares for her patients. My girls love going to her office it's super…read morefun!!!