I picked Franklin Dental care as my new dentist reading reviews and so glad I did. Dr Fox and…read moretechs I have so far met are extremely awesome. Looking forward to going there anytime!

The billing department is run by crooks. They did a simple bridge replacement for me, the dental…read moreinsurnace paid all contracted charges (over thousands of dollars), and we have met their billings staff in person and had the insurance company on the phone to verify the patient's liabilty is only $25, and we have sent them the EOB showing that, despite all those, they continue to bill us in excess of $2500, and will not respond our calls and letters to resolve this issue. Who runs a business like this? When you knowingly sent a false bill in the mail, it is mail fraud, simple as that.

I had a wonderful experience here from everyone in the office and Dr. Johnson was just who I needed…read moreespecially after I had a horrendous time at a different dental office. The office was clean, contemporary and I can't say enough nice things about the practice, so glad to finally find my new dental home. I would recommend Dr. Johnson & her assistant Valeria (hope I spelled her name correctly) to anyone seeking a great dentist!

Great first time office visit. Everyone was friendly and…read moreprofessional. Very comfortable and relaxed atmosphere.

We have came along way during the braces stage. Hannah is the most patient person with my…read moredaughter.My daughter didn't like going to the ortho but because of Hannah's she loves coming to see her.I would highly recommend Spring Hill Smile Ortho.They are fabulous Thank you Hannah for all your help and patience

I've only had two dentists in my life. The first was my childhood dentist, who cared for me from…read morebirth until my mid-thirties when he retired. The second was one I truly liked and saw until I relocated to Tennessee. I've been here for nearly four years but hesitated to find a new dentist because I knew I needed significant work done. The last quote I received (in California) was roughly the price of a new car! Currently between jobs and transitioning careers, I knew I had to address my dental issues before any interviews--first impressions matter! A family member recommended Spring Hill Smiles, so I decided to give them a try. I visited their website on my iPhone yesterday and filled out the initial information. I appreciated how modern, user-friendly, and easy to navigate it was--unlike some other local practices that feel stuck in the past when it comes to online communication. Less than 30 minutes later, Spring Hill Smiles reached out, and I was able to book an appointment for the very next day. I was impressed by their quick response and efficiency. The office is conveniently located in Spring Hill on Port Royal Road, just over 5 miles from my home. I arrived on time this morning and was warmly greeted by Katie and Ashley Z at the front desk. Their friendly demeanor and eagerness to help made it clear they enjoy their work. I'd already completed the New Patient Form online via my iPhone, so there was no long wait before hygienist Tanonni brought me back. Tanonni was welcoming, genuinely interested in my background and where I'm from, and very professional. She clearly explained the day's procedures and what Dr. Jordan would be handling. I was particularly impressed by the practice's cutting-edge technology. Their thorough X-rays and photographs were detailed while still respecting patient privacy. When I met Dr. Jordan Erwin, she presented several clear options tailored to my needs. She even reminded me of my good friend Amy Gottlieb, a Christian singer and musician--not just in appearance, but in their similar slight accents. I immediately felt a connection and was confident in her expertise and recommendations. I wasn't expecting California-level pricing, but the costs here were surprisingly affordable--far lower than I'd feared. Cost has been the main reason I've put off dental care for so long, and now I regret not coming sooner! We created a solid plan to address my dental needs, agreed on a manageable payment plan, I joined as a member, signed up for their maintenance program, and scheduled my next appointment for next week. Everything moved so smoothly--truly amazing. From Dr. Jordan Erwin to hygienist Tanonni Garner, and the welcoming team at the front desk (Katie and Ashley Z), the courtesy, professionalism, knowledge, and genuine kindness throughout the practice have won me over. I'll be returning for years to come and highly recommend Spring Hill Smiles to anyone seeking exceptional dental care!

Rachel Oates and her entire staff are amazing. They treat you like family. I haven't trusted many…read moredentists in my long life. I trust Dr Oates. I also doubt I will never have my teeth cleaned by anybody except Brittany there in her office, unless she leaves. I don't see that happening. The best.

Despite their website indicating that they want to help you maximize your insurance benefits, they…read morehave deliberate anti-consumer internal policies when it comes to notifying patients of out-of-network status. Given our experience, we do not believe this practice prioritizes patient financial interests. My wife came in for a routine cleaning in March 2026 and presented our new insurance (Guardian DentalGuard Preferred) but was never informed it was out of network. Because of this, we did not get the opportunity to seek care elsewhere before services were rendered. Had we been known we were out of network, we would have gone to an in-network provider and owed nothing. Instead, we received a bill *months later* for $183. Their website says "We accept all traditional dental PPO insurances" and tells you to hand over your insurance card so they can "handle the hassle of dealing with insurance companies." A reasonable patient assumes that means they'll flag anything important about your coverage. Instead, we were told that they "assume all patients are aware of their network status", even though confirming this assumption would be as simple as an extra sentence or two. To make things worse, Guardian's own provider directory still lists a former Rachel Oates location as in-network... so even if you do your homework through Guardian's tools, you may still get the wrong answer. We tried multiple times to resolve this directly. No acknowledgment, no movement on the bill. If are a patient, or want to be one, we recommend: 1.) Call your insurer directly to confirm this practice is in network. Do not ask the practice. 2.) Review all coverage details beforehand so you are personally knowledgeable about any potential costs. 3.) Ask for a cost estimate before any work is done. In our experience, they do not offer this proactively. Or, just go to another dental practice that does these things for you.

Birdwell & Mutlak Dentistry the sevice is excellent from the front desk to the entire staff superb.read more

I have never in my life had a better experience at dental offices as I have here!! I just want to…read morethank the "Entire Staff" for their professionalism,care and kindness. I couldn't recommend them more!!! I have been going there almost 5 years and truly feel lucky to have found them. thank you all

Warmest dental office and staff who genuinely care about patients and the quality of care they…read moreprovide.

Super upset- the filling product they use must be from some Cheap…read moreChina place This is my second filling that had come apart and each time I get billed for their cheap products! I asked for an exception for xray and rather then make the client happy- they refused to waive that cost- so it's clear- it's all about money vs a long term relationship! Me and my family won't be back! I agreed while in the chair to pay the price to correct it- this was a cheap product used buy still agreed to pay it and after they numbed me they came back and said it was more,SO crazy! I don't like places that use cheap SHEIN stuff! No thanks- super bummed

Don't bother they will treat you disrespectfully and not do their job. Went there. One time charged…read moreme the money for all my x-rays and everything and never got back to me. Quality of care in this office is awful.

5 stars again for the love and care of Daily dental Springhill. I drive an extra 45 mins to see Dr…read more Tilley. He's the best in the state and I can't thank him enough for always making me feel so comfortable. Lex, (Dr T's assistant) was incredible as well. They vibe so well together. I love to hear their stories while getting dental work done because it keeps my mind off the procedure. Lex is also a beast in cleaning teeth because she is a perfectionist. Stormy, the newest Hygienist was a sweetheart as well. If you want good, affordable, solid advice, and amazing dental work done, go see Dr T. This place is extremely LGBT friendly and I will never go anywhere else. Thanks again Guys!!

I'm sure you will agree, it's easy to find a mediocre dentist. I'm not a big review writer but this…read moredentist I felt deserves one, and I say that having tried a lot of dentists in my 72 years. My wife and I went to Dr. Yost and were very impressed with 1) his friendly manner; 2) his thorough work method; and 3) his obvious concern for you not being in pain. He is the 5th dentist we have been to in the Franklin/Brentwood area since 2010. None were a good fit, and 2 of them were incompetent (the one before Dr. Yost, Modern Dentistry, was guilty of telling my wife she had an infection that required $7,000 of work that was pure fiction - Dr. Yost's 2nd opinion cleared that up! His main thrust is to do just what is necessary, not try to find things that are not really problems. His hygienist Laura is very good too, she gets at the plaque very thoroughly but she never hurt me at all. I felt like I had a great cleaning when she was done. The waiting area is a bit small, but they seem to move you in pretty quick so you're not waiting very long. I hope Dr. Yost stays practicing for a long time. As far as we are concerned, we have finally found our dentist. He is just the 2nd dentist we have ever been this happy with (our first one, in Oregon, we went to for about 30 years). Please try Dr. Yost. He is really GOOD.

I've been to many dentists trying to find one that really fits and I can trust to take care of my…read moreteeth as their first priority and I'm so glad to have found that in Dr. Yost! He explained everything and talked through all my options in a way where I could understand and make the most informed choice while also having his recommendation and expertise presented. His dedication to his patients was evident from the first time I spoke with him and I'm so grateful for his time and care. I've already recommended him to friends and family and will continue to share how great he is with anyone looking for a dentist who has clearly built a practice on integrity, kindness and with so much care for helping his patients.