Fantastic experience from start to finish! The team is incredibly professional and made the entire…read moreprocess from the initial scans to the final adjustment--smooth and stress-free. I'm thrilled with how my smile turned out and highly recommend them to anyone looking for top-tier orthodontic care.

The doctor doesn't really listen to the client. My wife went there and I get that it's…read more"uncomfortable" but if there's something pinching a client maybe you should listen to your client and not be so rough and look through your work. I get it's uncomfortable but you should be careful with your clients and not be so rough like your clients are animals we are humans. You got paid so maybe you should listen. I been in the service industry for 10 years so I know how to treat customers and it takes 2 seconds to pay attention.

Dr. Jones is the best you can get. He will work with your schedule and any problem you are having…read morehe will be sure to give you an answer that you can understand and be good with.

From the owner: Specializing in: - Orthodontists…read more- Dentists

Donna Hamblin Everything done in one day. crown prep. Crown…read moredesign. Crown manufacturing. Crown placement. Latest technology. Overall a great experience. kind staff. Professional.

The staffs were nice and seemed care about their patients, but they failed to inform my husband…read morethat our insurance is not in network anymore and now we owed them $200+ for teeth cleaning fee. Definitely need to double check before you make the appointments especially it's a three months wait.

Best experience for our first time. Everyone was very nice. Wait time and total time was less than…read morean hour. Made us feel welcomed. Build is big and nice and clean. Looking forward to taking my other children.

This place has horrible communication and absolutely no respect for you or your children's time,…read moremoney, or well-being. There are many dentists in the surrounding area--choose a different one.

The Murfreesboro TN in Rutherford County office is great! The employees are kind and take the time…read moreto explain everything to you.

Came here on April 3 and again on May 17 to fix 2 of my loose brackets. I'm glad they were able…read moreaccommodate me at this location, because I usually go to the Smyrna office. The staff there are very nice.

Beware. Do not get braces or any long-term treatment with this office…read more I have just recently concluded 3 long years of hell with this office of what was originally supposed to be a year-long treatment. I came in to talk to the orthodontist in September 2022 because I had had a baby tooth that had never fallen out and I knew I would need to have braces placed to make space before eventually getting an implant. The orthodontist said it would take about a year of treatment and then the implant could be placed. I was told a reasonable price after both my husband and my insurance paid their shares and i thought it all sounded great. The trouble started that first day because I was told they couldn't get approval from my husbands insurance plan and that they knew they would pay $1000 towards braces but the insurance office was already closed that day, so if I wanted my braces placed, I could pay the $1000 along with my own co-pay and I would be reimbursed after the insurance went through. I said, sure I'd pay it no problem. I got my braces on and then the next week, I called them to check on the status of the insurance and they said it was good to go and I would get my money back after the treatment concluded. I figured that was fine because it would go towards my implant when I needed it. No problem. Fast forward two years later and my treatment still wasn't done. Every time I came in, the orthodontist said to come back on 4-6 weeks and they NEVER had appointments. Every time, I was scheduled 3-4 months out it seemed. This is the reason that the treatment took so long and every time I came in, they were taking more and more new patients. It was obvious that they did not care about the current patients they had and making sure that they were getting appointments on time, they only cared about shoveling in the cash from new patients. This office is like a revolving door for staff. By the time two years had come and gone, I had barely seen the same people at the desk when checking in and I figured I should ask about when I was going to get my $1000 back, just to reassure myself that everything was good once I finally was able to get the implant. The lady at the desk acted like she had no idea what I was talking about. I had to go through the whole story and they looked through my file and saw a document where I was quoted for the price that included the $1000 from my husband insurance but it turned out that no one actually filled the claim so the money was never paid out. I went back and forth with them about this but the last word from their corporate office that they sent to me via email was that it was too late and I was just out that money. I would have waited to get my braces on if I had known this would have been the case. The office staff made me feel like I was crazy even though I know what I was told but they are the worst gaslighters I have ever encountered. Another YEAR rolls around and finally I can get my implant. I make an appointment with their periodontist to verify the space and they call me a day before the appointment saying the Dr had to reschedule. I reschedule and once again they call me close to that appointment and say the Dr will be out again but I can drive an hour and a half away to another office to see him. I said no, just schedule me in Murfreesboro when he is available, they said they didn't have his next schedule and would call me to reschedule when it came out. I never got a call for that. So, after 3 years of braces and no implant, I had enough and called them to schedule a time to just get my braces off and I would take my business elsewhere for the implant. I made the appointment over the phone and came in at the scheduled date and time and they told me, no I didn't have an appointment. By this time, I was so tired of being jacked around by the office and company that I was livid. I said I wasn't leaving without my braces coming off. The lady at the desk kept saying things like it wasn't her fault because they had all new staff and stuff that happened on the past wasn't her and that the call center probably made a mistake. Worst customer service ever. If you are sitting at a desk for a company and the company messes up, YES, it is your fault. YOU are the current representative of the company at that desk and it is on YOU to make it right, not point fingers at people who are not there. Ugh. All this to say don't come near this office. I saw 3 different orthodontists during my treatment and countless different dental assistants and office staff. No matter how inexpensive the braces are, it's worth it to go to a reputable company that cares about the patients more than increasing their bottom line.

I got a fill in yesterday and OMG it looks and feels so real and good! thank you castle dental you…read moreare the best!!!

We recently changed from another local dentist reluctantly after changes with our insurance. We…read morechose Snodgrass & King after hearing positive feedback from other family receiving dental care there. Staff is very friendly and engaging with the child and parent. I really like how they allowed my son to see how well he had been brushing by the "blue toothpaste". I had been looking for the antiquated disclosing tabs that I grew up using. They have the game room for older children and a play area for younger children. The games have definitely played roughly by some kids through the years but still worked enough for the kids to enjoy for the brief waiting time (5-15 minutes). They also shared about options to help my youngest son to his stop thumb sucking which may prevent the need for braces later in life. Very pleased with this first visit especially after have been with another provider for nearly 7 years. Change can be hard but the experience here made it a little easier. Update 7/26/2018 Changed from 4 star to 5 Star: Both kids (7 y/o and 3 y/o) had appointments together. I was to sit in a spot to have sight of both of them since the younger opted for the individual room. Speedy, efficient service--in and out within 30 minutes for cleanings. When establishing next appointments, I mentioned that my oldest doesn't like to miss school so we might have to split them up. The hygienist offered to check the school schedule to see when they would be out of school. Amazing!! Very pleased customer!!

rude dental hygienist (whoever the pregnant blond one is). she's rude every time we come in for a…read morecleaning. this most recent time i asked her what toothbrush she recommends for my son and her response was "a toothbrush"

Love staff and care! That are amazing. My daughter got her braces here with no issues, I may be…read moregetting some from here also!

Staff is very welcoming and friendly. My older granddaughter had a great experience with braces and…read morehas a beautiful smile. Her younger sister is now experiencing braces and looks forward to same outcome as her older sister under Dr. Roedig.