I strongly recommend NOT using this shop for anything beyond very minor work (at most an oil…read morechange). Before authorizing any significant repair, read the BBB complaints. I wish I had. En route to DEN airport, my steering tightened and car started smoking due to what appeared to be a serpentine belt issue. My roadside assistance allowed for 10 miles free towing, and I found Lucky Legend Automotive through Google. It was close by and reviews were fine. I spoke with Lance, who sounded confident he could fix it quickly and affordably. Based on that, I had the vehicle towed to his shop, which operates out of his personal garage at his home. Initially, things seemed reasonable. He replaced the serpentine belt and tensioner after a few hours, but the issue was not resolved. I left on my trip and he called me and told me the power steering pump was damaged and needed replacement. I authorized the repair and paid approximately $1,600 total ($565 by credit card when I was in person and $1,056 via Venmo at his request). The pump itself was billed at $593, which I later learned was significantly marked up. After more than a week, I picked up my vehicle. The power steering wasn't working and steering was extremely tight. I was told it would "loosen up with driving." I drove the car home without power steering. He also left an unsealed bottle of power steering fluid in the car, which leaked onto my floor mat. The next day, I took the car to Stevinson Toyota West for a second opinion. They diagnosed that the power steering rack and lines were damaged because the system was not properly cleaned when the pump was replaced. Debris from the failed pump contaminated the system and destroyed the rack. The repair cost me roughly $4,500 including a rental car. I texted Lance, explained the diagnosis, and asked if the dealership could remove the pump and whether he would refund it. He explicitly agreed in writing. Based on that authorization, I had the work done. We agreed I could bring the old pump back for a refund. When I brought the pump back to him, his position changed. He claimed he owed me nothing and offered a $100 credit toward future work instead. He then began citing what can only be described as incorrect and threatening "legal" language, claiming he was not liable and referencing clauses he misunderstood or misapplied--even though I had his written authorization to proceed with repairs elsewhere. He said his vendor would not accept it back since another shop took it out (which he confirmed was fine to do) and told me he was "dead broke" but promised verbally to make it right. That never happened. Separately, my AirTag went missing from my keychain. He admitted he threw it into bushes near his house because he thought he was being tracked. It was never recovered or replaced as he had promised. He told me to reach out to him in a couple of weeks and he'd make it right. After this, he blocked my phone number.. The only reason he contacted me again was after I filed a credit card chargeback. At that point, he doubled down, again claiming no responsibility, and stated via text that although he was aware of our prior conversations, he had been impaired when making those promises and was "not thinking clearly." That statement alone should concern anyone trusting this person with their vehicle. Bottom line: I paid $1,600 for work that did not fix the problem, contributed to further damage, and required thousands more to repair. A refund was promised in writing and later denied. Communication stopped once money was requested back, and legal intimidation replaced accountability. I support small businesses and independent shops, and I did not want to write this review. But I feel misled, overcharged, and stonewalled. Based on my experience, this is not a reliable or trustworthy business for major automotive repairs.

About 2 go out of state road trip and stopped by to get my car ready to roll , Lucky Did The Job…read moreand Did The Job Well . I was In A Rush , But He Didn't Rush The Job. 5 Stars , Support Local .. Support Lucky

Beware of this shop. $495 for 2 shocks. I paid a grand total of $916.94 for 2 cheap ac delco shocks…read moreand installation. Invoice and photos are attached. The shock part number is a AC Delco 540-5063 which range from $80-120. Autozone has them for under $100. I understand shops need to make money on parts, but this is just a complete rip off. When I approved it over the phone I thought the $247.11 was a set, not each. Then they tried to tell me this ac delco shock is some sort of professional grade this and that all, bs and lies. Im guessing they paid $60-70 bucks for them. Invoice and pictures are below. I went back after I picked it up and they just told me this is a special professional grade shock cause I wanted gm. I asked for the part number which he gave me. This place has such good reviews also so I was surprised. They guys at autozone and o rilley were also very surprised when I showed them the invoice and the shocks they put on. So maybe the owner will make this right with me and I can delete this review. If not beware of these shaddy practices cause the proof is in the pictures. Yes I do take fault for approving this and not asking more questions at the time they called me. I should of looked into it and asked for a part number before i approved. Lesson learned and I still think they ripped me off with the price of the shocks. Im going to continue to post on Facebook, next-door, yelp wherever I can to warn people about how much they are up charging on parts

From the owner: Since 2009, our family of experienced technicians has been helping drivers get back on the road…read morewith reliable services they can trust. This means we are committed to communicating and devoted to honest results, from SUV repair work to servicing diesel commercial vehicles. Whether you need a basic oil change or have transmission issues, we come prepared to provide quality workmanship that goes the extra mile. So, the next time your car is acting up, bring it to the experts at Excel Diesel & SUV -- where your complete satisfaction fuels our business.

A thank you to the crew on Jessup…read more I brought my vehicle in late after closing. I received a repair cost estimation for the following morning. I approved the major service repair; however, I did not expect to have the repair completed the same day! Thank you for your diligent assessment and immediate repair that I did not expect. I am a returned client, and I highly recommend Bullet Automotive to repair your vehicle.

I have a 1990 Toyota pick up that needed a new gas tank and a lot of work done to it to get it…read morerunning again. They did a wonderful job kept me up-to-date all the time on what needs to be fixed I really would recommend them. So happy to get my truck running again

I have been bringing my 2021 Kia Seltos to Christian Brothers for more than three years, and they…read morehave consistently delivered great service. Over the years, they have handled my maintenance inspections, oil changes and filters, cabin air filters, wipers, tire replacement, mounting and balancing, alignment, brake fluid service, transfer case fluid service, transmission fluid service, brake pads and rotors, coolant flushes, and spark plug replacement. I have never had to return because of an error or issue with their work. Everything has been done correctly, professionally, and with care. The staff is respectful, welcoming, and easy to work with, from the mechanics to the customer-service team. Their drop-off and pick-up service is also a huge help. They have earned my complete trust, and I will most likely continue bringing my vehicle to them for future maintenance and repairs. A sincere thank-you to the entire Christian Brothers team.

I had my oil and filter changed today and had a fantastic experience. They were all friendly and…read morethe service was fast even though they said they were behind. It took less than an hour and have thorough maintenance check pictures. The place I had been going to before was twice as far, about the same cost but took at least double the time. I'm pleasantly surprised with the cleanliness as well even with what I only saw men working there, no offense fellas. I will be back. The only thing that you didn't have was a free car wash with service but I can handle that over everything else.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

New tires, which were very hard to find they ordered them and had them within a couple of days and…read moreput them on promptly and professionally.

Larry is professional and provides rapid responses. Highly recommend talking with them about all…read moreof your car repair needs.

Every few years you find a business that goes well beyond what is expected. Had an issue beyond…read moretheir control and they did an amazing job taking care of it. The absolute highest standard of integrity. You are in great hands dealing with these wonderful folks.

This shop is absolutely the place to go for repairs!! I was in a bind because of my drive shaft,…read moreand they took care of me immediately and kept me informed with my repairs. They definitely live up to their name, A-Affordable transmission :). The dealership was going to be super expensive and was referred to them by an independent mechanic. Best choice I could have made. Kenzie is an absolute charm and super polite (love her). The Mechanics are very knowledgeable, super friendly and know their stuff. The whole crew is AMAZING and couldn't be happier with the whole experience.