Provided free transmission diagnostics. Very nice, helpful and transparent when it came to the…read morediagnosis.

After a bad experience, Tom and Randy really handled things excellently. I appreciate them taking…read morethe time to listen to me and then going out of their way to make it right.

I strongly recommend NOT using this shop for anything beyond very minor work (at most an oil…read morechange). Before authorizing any significant repair, read the BBB complaints. I wish I had. En route to DEN airport, my steering tightened and car started smoking due to what appeared to be a serpentine belt issue. My roadside assistance allowed for 10 miles free towing, and I found Lucky Legend Automotive through Google. It was close by and reviews were fine. I spoke with Lance, who sounded confident he could fix it quickly and affordably. Based on that, I had the vehicle towed to his shop, which operates out of his personal garage at his home. Initially, things seemed reasonable. He replaced the serpentine belt and tensioner after a few hours, but the issue was not resolved. I left on my trip and he called me and told me the power steering pump was damaged and needed replacement. I authorized the repair and paid approximately $1,600 total ($565 by credit card when I was in person and $1,056 via Venmo at his request). The pump itself was billed at $593, which I later learned was significantly marked up. After more than a week, I picked up my vehicle. The power steering wasn't working and steering was extremely tight. I was told it would "loosen up with driving." I drove the car home without power steering. He also left an unsealed bottle of power steering fluid in the car, which leaked onto my floor mat. The next day, I took the car to Stevinson Toyota West for a second opinion. They diagnosed that the power steering rack and lines were damaged because the system was not properly cleaned when the pump was replaced. Debris from the failed pump contaminated the system and destroyed the rack. The repair cost me roughly $4,500 including a rental car. I texted Lance, explained the diagnosis, and asked if the dealership could remove the pump and whether he would refund it. He explicitly agreed in writing. Based on that authorization, I had the work done. We agreed I could bring the old pump back for a refund. When I brought the pump back to him, his position changed. He claimed he owed me nothing and offered a $100 credit toward future work instead. He then began citing what can only be described as incorrect and threatening "legal" language, claiming he was not liable and referencing clauses he misunderstood or misapplied--even though I had his written authorization to proceed with repairs elsewhere. He said his vendor would not accept it back since another shop took it out (which he confirmed was fine to do) and told me he was "dead broke" but promised verbally to make it right. That never happened. Separately, my AirTag went missing from my keychain. He admitted he threw it into bushes near his house because he thought he was being tracked. It was never recovered or replaced as he had promised. He told me to reach out to him in a couple of weeks and he'd make it right. After this, he blocked my phone number.. The only reason he contacted me again was after I filed a credit card chargeback. At that point, he doubled down, again claiming no responsibility, and stated via text that although he was aware of our prior conversations, he had been impaired when making those promises and was "not thinking clearly." That statement alone should concern anyone trusting this person with their vehicle. Bottom line: I paid $1,600 for work that did not fix the problem, contributed to further damage, and required thousands more to repair. A refund was promised in writing and later denied. Communication stopped once money was requested back, and legal intimidation replaced accountability. I support small businesses and independent shops, and I did not want to write this review. But I feel misled, overcharged, and stonewalled. Based on my experience, this is not a reliable or trustworthy business for major automotive repairs.

About 2 go out of state road trip and stopped by to get my car ready to roll , Lucky Did The Job…read moreand Did The Job Well . I was In A Rush , But He Didn't Rush The Job. 5 Stars , Support Local .. Support Lucky

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

The response by Vlad with my review is incorrect. It was not 4 months later when I came back to…read morecomplain about my car pulling to the right. It was literally the day I picked it up when the new struts were placed on it. Within that week I had to bring it back for an alignment. Your staff tried telling me "it's just the roads". The other shop you mention was bmw dealership who tried to fix the issue that was caused by this installation. They diagnosed car with new right strut being bent. You said you would replace it and I asked about replacing strut mount at same time. You did not replace the strut and then I brought it back later to have strut mount replaced. You did both at same time! I stated I would pay for the strut mount as it was also recommended by dealership asterisk causing issue since the strut mounts were not replaced in the beginning which is recommended when replacing struts but you decided not to for some reason. Your timeline of events is off Vlad. I immediately complained about the issues with installation and just about every week for months called to see when I could get car in to have it looked at. I offered multiple times to see if anything else needed replaced at my cost. At no time did you tell me that replacing all of the struts and shocks back to oem was at no cost to me. In fact you told me it would be an expense you didn't want to deal with and I responded didn't want to spend additional few thousand dollars to do that. I asked you several times to look at everything and see what the possible issue is, you would not do this, and your response to me is "you tell me what you want me to do"! I mean really? You are supposed to be the bmw expert and you're asking me what to do? I even said multiple times if you think it is the aftermarket control arms then please quote me to replace and let's see if that solves the problem. To this date I still have no quote from you. But here we are 6 months later and I have brought this car to you several times to allow you to fix this properly and you still can't. It's not my fault your work and installation has caused this issue. I gave you every chance to make this right and you decided not to.

I always take my car here. When I first moved to Greeley I had a very difficult time finding a…read morereliable mechanic. Everyone I found was overpriced and could not fix my car in what I felt was a timely manner. I am a delivery driver, so it is imperative that I have my vehicle in good running condition and available at all times. Not only is Greg a great mechanic providing excellent customer service, he is also understanding of my situation. If you are someone like me who needs their car promptly without breaking the bank then this is the place for you!

I first started going there about 20 years ago. I was at Weld county garage And they told me my…read moretransmission was bad took it to Greg for a 2nd opinion when i returned he had fixed the problem. He stated it was a minor problem so it fixed it on the spot. WCG wanted 3 thousand to repair my truck he repaired it for 40 bucks been going there for 20 years and he has always been fair and always stood behind his work. He guarantees his work . He has worked on every car and truck I've had in the last 20 years. Greg is honest and fair. I will never trust anyone else.

Joel was super helpful and very prompt. He provided full service, guaranteed his work, and went…read moreabove and beyond; not only fixing our issue but also giving our car a full inspection. Highly recommend!

Great experience, honest and true all the way through. Highly recommend & Will definitely be back!read more

They ripped me off. They rebuilt my f350 e40d and now it's worse than before and they will not…read morehonor the warranty. Do not do business with thses scammers!!!!

Guys is a scam artist. After three attempts to rebuilt a th400 for me he stopped replying. Took…read moremonths to get each one repaired and the trans I took him in the first place worked better than all three. Stay away.

This shop is by far the best in the business fixed my 2019 RAM 2500 def issue my truck has been…read moremolested by a few other shops that couldn't fix my problem took it into them anyway after looking at some oof the reviews that were posted but all of them are a decade old but anyway they have the best diagnostician around if Duane can't fix it nobody can and the shop I am telling you is the best in the state so pleased i went there hands downs the best wish i could give them 10 stars

I'm only taking the time to write this because they said my truck would be done, guaranteed, at…read morefive pm tonight. It's 5:52. Tap..... tap..... taaaapp...... they've have the parts in for three business days. They've had my truck for three weeks today. I've had to call to get updates because they won't call me. The manager made a snide comment when I came to pick up my truck at five. This is dumb. And annoying................ also jacked up my bill since they missed an obvious twisted cv axle. Stellar diagnostics, bro. Omgggggg don't bring your truck here. 6:02pm 6:10pm 6:15................. 6:26. Mechanic just came in. They need a different actuator for the 4x4. I can take it, but I have to come back tomorrow. Sure hope it doesn't snow.....