Being new to Memphis and in the middle of this crazy Covid-19 Situation. This company showed…read moreamazing responsibility, respect and customer service. They were on time , efficient and the work is excellent! I will def be using them again and you should too!!

I strongly regret doing business here…read more I had a cracked windshield replaced here a few months ago. They did not fully seal the windshield, and I can hear relatively loud wind noise whenever I'm driving. I called and asked them to send their technician out to fix it. They sent him out there to try to apply more glue to seal the windshield, but whatever they did still didn't fix the problem. What's more is that they were not gentle when prying off the panels and windshield wipers to access the Windshield bay; my passenger side windshield wiper is now misaligned, and the the panel at the bottom of the windshield is warped from using a pry tool. A small amount of water gets inside the cabin during heavy rain now, when it didn't before. I called them a second time to send out a technician, and this time Mr James Jones himself comes out to see it. After taking a look at my car, he told me that there were leaves in the windshield wiper bay area which were causing my problems with the water entering the cabin. (After looking myself later, there were only a few Pine needles, nothing more.) For context, my car had hit another car's bumper about a year earlier, causing damage to a headlight and slightly bending the hood and grill. Mr Jones told me that the wind noise was because of the damage to the car and not the windshield replacement. I told him that not only was the damage not enough to reach the windshield, but that the wind noise did not start then, it only started when they changed the windshield. His immediate response was "okay, well let me think about it and I'll decide." The next thing that happens is he just gets this truck and drive off, never to call me back. It later occurred to me that even if my fender bender had damaged my car's windshield, which it did not, then they should not have performed the service on my car without explaining to me first that they would not have been able to seal the windshield shut around the corners. From my experience here, Mr. James Jones is not an honest businessman, and I strongly recommend against doing business with him. Since this company is a mobile service, I never met James Jones or his technicians face-to-face while they worked on my car. I wonder if the outcome would've been different if I was actually there paying attention to what they were doing when it happened.

Gary was great and really helped figure out the issue causing my inside to flood. Them the fixed…read moreproblem area, replaced and cleaned inside of flood area. Good to go!

Came in for a sunroof repair. They were quick, efficient and had he service provided was exactly…read morewas I needed! Pricing was fair and the shop itself was clean and tidy. Receptionist is so sweet and personable as well! Will definitely recommend to others!

Robbie did great keeping me informed about my car, it was done two days early…read more Very happy with the customer service I would recommend them.

I highly recommend Collisionworx Express on Whitten Road in Memphis. My car had been repaired for…read morehail damage at another place, but the other shop didn't do a good job. I had numerous problems and took it back several times without any solutions. I finally took my car to Collisionworx Express, and Dennis and his team took things apart to find the problems. They are thorough and very pleasant to work with. They kept me informed and fixed my car completely with a quick turnaround. Even took me for a test drive to make sure I was satisfied with their work. I couldn't be happier. If you need a body shop in the future, don't hesitate to go to Collisionworx Express. They're my go-to body shop from now on. If I could give them ten stars, I would!

Fixed my brakes, but was dishonest about charging me extra for picking them up for me, he did not…read moresay there was a service fee for that. and additionally charged fees he did not account for in his quote for mileage and a parts run, none of which was in the original quote. Also he does not have a business at this address, he worked out of his car and quoted nothing about mobile fees. Do not recommend.

I have talked to other shops they all agree he did it wrong…read more He was telling me I wanted a temporary fix which I did not. I'm done discussing my point with him.he should have been straight with me from the beginning instead of rushing through it even when my husband told him when he kept going that it will look scrappy but he said no it will not. You have the nerve to tell me that you did not do this just be honest that you messed up Have a great day

Great service and the lowest price when I was checking around to get my windshield replaced. Once I…read moregot there, I was there for just under an hour from start to finish. I would definitely recommend their services.

Called made an appointment on 5-9-24 gave my Vin number make and model of car got a quote. Also had…read morethe option to bring my own windshield. The quote was ($389) that's with tax if I brought my own windshield it would've been($125) that's with tax right by the expressway (4186) Jackson Ave Memphis TN 38128ph#1-901-937-0588) I checked all around for a cheap windshield replacement service and this is the only one that came close to what's affordable for getting my windshield replace good price good service they ordered the windshield at 12 noon windshield was put in by 130 I was out of there by 1:45. I pray I never need another windshield or any other kind of car window treatment but if I do, I will most definitely go back there it's known by two names, astral glass repair and Discount Auto Glass they both the same company take cash and credit cards.

The staff was very friendly and extremely accommodating. They told me what they thought needed to…read morebe repaired based on visual inspection and an estimate of when the repairs would be completed. Although they missed the the estimate by 2 days the car looked like it came off a showroom! They had washed and cleaned the interior which was an added plus. They walked with me to inspect the car to ensure that I was satisfied. They exceeded my expectations!

This group is AWESOME! Customer service is alive at Bartlett Body Shop! They are very talented and…read moreknowledgeable about their craft. They are efficient and COMMUNICATE WELL! Not only did my truck look awesome when they were done - they gave me a follow up call to see if there were ANY issues and kept in touch. My accident was during the holidays and they got my truck repaired before Christmas which I never thought would happen. THEY ARE THE BEST !!

I'm a little slow writing this. Eight months ago they covered my Land Rover Defender after an…read moreaccident. I love the work. Far superior to the original body wrap that the dealer had installed. Very professional. I believe they really know their craft.

can't follow directions bad unsafe work would never go back run don't walk…read moreCut the wrong size hole in door on new vehicle said just put trim over it

In September of 2017 I was purchasing a Honda Accord 2017 and a dear friend of mine had a sweet…read moredash am installed in their family Honda Oddesey 2018 by Mo. I purchased mine from Amazon and made an appointment to have installed by Mo. Dude did a fantabulous job! No evidence of wire and no evidence of my interior being compromised!!! Fast forward to August 2020 I go back to Mo, tell him how he was the initiator for putting my dash cam in my Honda Accord and now I'm purchasing an Acura RLX, as pleasant, as professional, and as efficient as ever, Mo removes my dash cam from the Accord with reassurance to me that he will take care of me and that he will put double side tape on it and it will suffice well. Once the Acura was in possession, I took it to Mo and he did just what he said he would do. He did it efficiently in time and quality! This man, business owner was so professional, with integrity, kindness and trust beyond measure that my husband just stood back nodding in approval when Mo worked with me concerning the taking on and off of the equipment. My Acura RLX is no longer being manufactured and it was only manufactured in Japan, but Mo took care of it with the same consistency and care of his high caliber. Presently, my sister's fiancé drove my car to Jackson, MS in October 2022 and two rock starburst with a long crack is on my windshield still in March 2023. So hopefully I'm going to take it to them today to get the dashcam taken off again, have the windshield replaced after the shortage of windshields (go figure), and have Ko to reinstall my dash cam. Wow what service! What trust that you can not take for granted in a world where top Customer Service is becoming extent Good people take care of other good people and more. God bless Mo

This company sold me a stereo and also installed it. After 4 or 5 months the screen stopped…read moreworking (this was a VERY expensive unit). When I took it back to them they tried to act like they didn't sell me it or put it in. After causing a stink about it they finally where said "o I remember you now" and said they would take it out and send it back for warranty work. After a month I finally called them and I'm pretty sure three didn't send it off at all. He said they couldn't find anything wrong and that it was working on his bench. I went back and they put it in and it worked for a day and did the same thing again. When I called him back and went back up there they were like well what do you want to do? Like I was on my own... so pretty much I paid around 2 grand for a radio and install job that lasted 3 or 4 months.. they will act like you didn't need your receipt and that you will be in the system and they deny putting it in when it f's up (which it will from there) and then not help. I should have listened to my friend which had an alarm system put in there and it locked his whole vehicle up after 9 months and he finally sounded out it was the alarm system locking t up and down they just said it was past his warranty. The person who took it out said t was a horrible job an the wiring was a joke. Shit company and won't use them again. The wiring was shit in my radio and wasn't even connected on some of the wire nuts they used.