I was really hesitant to write a review because they seemed really really nice when my husband and I went to see them almost a year ago... The reason for the delay is because we are just seeing that we were sold crap. My husband went in for an eye exam and prescription Costa sunglasses. The doctor tried to talk him into Ocean Eyes...with his progressive prescription... For " much less than Costa". He quoted $300. We should've walked out right then. Ocean Eyes are fine sunglasses- for about $19 at the local surf shop.
My husband really wanted the Costas and we settled on them to the tune of about $500+. They took a few weeks to get, which we believed was because they were being sent to Costa for their special lenses- which is the whole reason you spend that kind of money on sunglasses! When we picked them up, we learned that the dr blended the lenses in his lab to save (himself money) the hassle and time of having Costa blend them. We were told that they were polarized by the company and weren't thrilled with the end product... Now we Fast forward to about 2 months ago when the polarized lenses started to come off and spot and basically look like an old pair of cheap sunglasses.
We decided to go to a different doctors office to get a new pair of glasses and the difference is Night and Day! They didn't try to trick us into cheap sunglasses to make an extra buck and they understood that by ordering a brand that was known for their lenses, we really wanted Their Lenses! And not some homemade version of it out of their lab. We ended up buying a new pair of glasses AND having the Dr send the poorly done Costas to the Actual Costa Company.
In the end, we learned a lesson: if things start poorly and you feel like you're about to be played, walk out.
Although he was really nice, we
will never use Dr. Sutcliffe again because of this terrible experience. read more