They replaced my windshield, but were unable to do the calibration which was frustrating because I…read morewent through my insurance. So when I took it to the dealership, they couldn't calibrate it either because they said that they put my Windsheild on incorrectly!

I asked them to fix a crack in my windshield and they did it in less than 10 minutes. The price was…read moreonly $80 dollars! Great job I didn't see a crack after the repair!

always fast and inexpensive replacement, when compared to other…read more Owner is present, and ready to help. Same day fix in most cases.

I highly recommend this business, they are very professional and the service is amazing!read more

The Best in the business quick & efficient. Still had a few broken pieces in the back but that's…read morebecause installer was in a rush due to rain coming down. It's understood

Tech brought rear deck window that was damaged, reordered and set an appointment date for the…read morefollowing week. Another tech worked on my vehicle, scratched the top part of the deck lid when he laid the rear spoiler on top of roof. After he left, I noticed that the window molding was damaged. I immediately called him and he did not answer. I called him several times and he never answered the calls. Called State Farm and someone from Safelite called me and said that they would fix the problem. It's been six weeks and nobody answers my calls. Worst customer service, I have used Safelite before with no problems. I will never use them again and I will warn others to beware. I will be filing a complaint with State Farm.

BE AWARE; I WOULD NEVER GO HERE AGAIN! They attempted to repair a small crack in our windshield,…read morehowever they ended up cracking the ENTIRE windshield. Although they did not charge for their service they said there was nothing they could do to assist or help pay for a whole new windshield.

I bought my first car and was recommended to take it to Kustom Kar wash. I was told their service…read moreis excellent and that I would not be disappointed. Upon arriving, the clerk that was there was sooo rude. I got there around 5:15 since the website says it's closes at 7. When I got there the man said "really? You're really gonna bring your car when we're about to close" I was caught off guard and responded "oh I'm sorry I thought you all closed at 7". He rudely responded with a no. It's so sad how one worker can ruin the experience for a customer. I am sad that I wasn't even able to experience the service since I was so upset with how I was spoken to.

Went to shop to have my windows re-tinted. Had bought product, years back, with a lifetime…read moreguarantee. The clerk, Gaspar, immediately told me that they would not honor the written agreement without the owner's (Mr Gonzalez) authorization. Clerk took my name, number & said he'd tell Gonzalez to contact me. Followed up for two days. Gonzalez completely ignored me. Do not do business with these people. They employ horrendous business practices. They do not stand by their commitment. Take your business & money to reliable individuals.

this is the worst place you can go to. yes customers are frustrated me myself am frustrated and…read morethey will not even apologize for their poor service and frustration. lady's response to me was yes we the clientele continue to complain yet we continue to go back. this was the worst experience and even though the order was placed incorrectly by them they will not acknowledge and have you continue to wait. I have asked for my money back and lady said no and when she heard me that I was upset she tried tricking me into accepting my funds back but I would have to leave them 25% of $649. what kind of customer service is this when these representatives to show any empathy or sympathy for the situation they have caused. on top of this is cannot even submit review without rating 1 star when they are not worth 1 star!!!

Do not even attempt to go to this shop. They have poor customer service. They supposedly order…read moreparts yet don't arrive. They schedule appointments but aren't prepared to install the part(s). I wish I would have seen the reviews in advance. One star is being generous considering they waste your time and are rude to customers.

Great place with a low-cost windshield replacement. Highly recommend this shop in Laredo TXread more

My van was in the shop for almost a month I was patient they would tell almost ready they never…read moretouched mi vehicle they lack personal and the worse part they lie In you're face