I was able to get a same-day appointment, and the staff was nothing but respectful and considerate…read more The windshield repair was flawless--you can hardly even tell there was a star there. I really appreciate their efficiency and outstanding service!

YES! Excellent service and good quality repair on my windshield. I have always recommended this…read morelocal business because of their quick service and constant satisfaction. I've gone with Dr. Louie's about five times now and it's always a job well-done.

They replaced my windshield, but were unable to do the calibration which was frustrating because I…read morewent through my insurance. So when I took it to the dealership, they couldn't calibrate it either because they said that they put my Windsheild on incorrectly!

I asked them to fix a crack in my windshield and they did it in less than 10 minutes. The price was…read moreonly $80 dollars! Great job I didn't see a crack after the repair!

Great place with a low-cost windshield replacement. Highly recommend this shop in Laredo TXread more

My van was in the shop for almost a month I was patient they would tell almost ready they never…read moretouched mi vehicle they lack personal and the worse part they lie In you're face

Worst fucking company. They tried to up charge me for "recalibration" by almost 500$ when I already…read morepaid for the whole service. Why would they wait and tell individuals that they suddenly need recalibration if it's standard for all installations? This is a predatory practice to extort customers and the customer support is no better. They are extremely rude. And that's on top of the employees not even showing up on time and being late .

0 stars if I could on your technicians that just refuse to work! One excuse after another excuse to…read morenot do the jobs ! 3 diff appointments 3 diff excuses to not do the job! LAZY TECHS! Taking my business elsewhere ! No communication but a simple text n don't even respond or answer the phones for better explaination!! STAY AWAY!!!

BE AWARE; I WOULD NEVER GO HERE AGAIN! They attempted to repair a small crack in our windshield,…read morehowever they ended up cracking the ENTIRE windshield. Although they did not charge for their service they said there was nothing they could do to assist or help pay for a whole new windshield.

I bought my first car and was recommended to take it to Kustom Kar wash. I was told their service…read moreis excellent and that I would not be disappointed. Upon arriving, the clerk that was there was sooo rude. I got there around 5:15 since the website says it's closes at 7. When I got there the man said "really? You're really gonna bring your car when we're about to close" I was caught off guard and responded "oh I'm sorry I thought you all closed at 7". He rudely responded with a no. It's so sad how one worker can ruin the experience for a customer. I am sad that I wasn't even able to experience the service since I was so upset with how I was spoken to.

Went to shop to have my windows re-tinted. Had bought product, years back, with a lifetime…read moreguarantee. The clerk, Gaspar, immediately told me that they would not honor the written agreement without the owner's (Mr Gonzalez) authorization. Clerk took my name, number & said he'd tell Gonzalez to contact me. Followed up for two days. Gonzalez completely ignored me. Do not do business with these people. They employ horrendous business practices. They do not stand by their commitment. Take your business & money to reliable individuals.

I highly recommend this business, they are very professional and the service is amazing!read more

They install a windshield and it started leaking. And went back to get it fixed. They only put…read moresilicone on top of more silicone bad service.