Brought my 4yr in for her first check up and I'm so glad I did. She was nervous and was not…read moreterribly excited about going but as soon as she got there the staff was amazing!!! Jessica (hope I remembered correctly) took her back and made her feel so comfortable, used a little monkey to show her how to properly brush and just made the entire experience so kid friendly and neat for her that she asked me serval times since then when her next appointment is. The ambience of the office is awesome as well. they have cool kites hanging all around and a few pac-Man arcade games, one for small kids, and one for bigger kids. Nice little bonus. It was so important for me to be able to find a DDS that made her excited and not scared and I think I found that in Dr Oliver's office. We don't have a pediatric dentist in our area so I came from the Ukiah. Absolutely worth the drive. Definitely recommend other parents to give his office a try.

Both Dr. Oliver and Dr. Mauger were knowledgeable and patient with my scared 2 year old. What a…read moregreat team, from the front desk to the hygienist to the dentists!

It is closed, at least at this location. Letter sign is removed from building and is closed up…read more Which is ok, as the two times i went there were marginal. Rude staff.

Do not go there the lady dentist is a total bitch! And she is rude! She was really rough on me and…read morewhen my tooth fell down my throat because I was crying so hard she didn't even try to help me so don't go there specially if you have children I'm in my 50s this is not OK the way they treat people they didn't even check on me afterwards I say thumbs down thumbs down, no stars

My son got referred to PDI for some extractions and I was super nervous being this would be his…read morefirst time under general anesthesia. The process was very smooth and easy once I had everything ready that they required for him to be seen. We were scheduled very fast and the front staff ladies were so sweet and helpful and very informative of everything that would need to be done. Meeting the Doctor (Dr. Hagele) on the day of the appointment who was very informative of the process and the anesthesiologist that would be working on my child and being able to ask questions made my nerves feel calmer and at ease. My son did such a great job after the treatment was done. Recovery nurses were so nice and helpful to us. We couldn't have asked for a better place to have his dental work done.

Kind, expert-care for my special needs 20 year old son. We need regular (every 2 years) sedated…read morecleanings for my adult son with limited language and a big aversion to medical/dental procedures. PDI's team has twice now, been exceptionally supportive, thorough, and understanding of our whole family's needs. Highly recommend them. Sedation is a big deal and they have an exceptionally talented team from the front office, to the medical and dental teams, as well as the admin group. Thank you PDI!

I wanted to provide an update to my original review following thoughtful and professional follow-up…read morefrom Dr. Amber. After my initial experience, Dr. Amber personally reached out, reviewed what happened, and took full accountability. She acknowledged that a mistake was made regarding the cost estimate for my son's visit, specifically that the cost of required X-rays had not been factored into the quote I was given. She agreed the situation was not handled well and confirmed that there was no reason the correct estimate could not have been provided upfront. Most importantly, Dr. Amber honored the original quoted cost, which I truly appreciate, and took concrete steps to address the issue internally. She shared that the staff member involved has been written up and placed on a performance improvement plan, with clear expectations around customer service moving forward. That level of transparency, accountability, and leadership speaks volumes. I want to be clear that my concern was never about the medical care. The doctor and clinical staff were kind, informative, and wonderful with my child. This was a front-desk service issue, and I appreciate that Dr. Amber took it seriously and did not dismiss my experience. I'm updating this review to reflect how professionally the situation was handled after the fact. One person's actions should not reflect an entire practice, and I respect the way this was addressed. Thank you again to Dr. Amber for taking the time to follow up and make this right.

Front desk is very rude. Dental care is fine- never experienced su h terrible Custer service.read more

This office traumatized 2 of my kids and I can't recommend them for their impatience and…read moreunwillingness to accommodate hesitation or fear. We now drive to Marin for an incredibly empathic and patient dental experience which our children finally don't fear and almost enjoy. Pediatric dentistry is more than fixing teeth, it is building a lifelong orientation to dentistry and self care. I recommend looking elsewhere

You could not find nicer people anywhere!! I took my toddler in for his first appointment and was…read moreblown away by the kindness of the staff. They made it so easy! We saw Dr. Shailee, and she went above and beyond. She exuded warmth and compassion, and took the time to ease my very shy son into the process. Not to mention, the property is so charming! I can't say enough positive things about this practice, and highly recommend it to anyone in search of pediatric dentistry.

Wonderful staff. My children have gone here all their lives and it's always been a good experienceread more

Dr. Apostle saw my kid 3 times and all 3 times the dental hygienist and Dr. Apostle were very…read morefriendly and wonderful with her. The reason for my poor review is the reception. My billing was off and this started at the beginning of COVID. I called and talked to them and they half-heartedly explained the billing. Long story short, I eventually was sent to collections for a $17 bill after already paying my co-pay after the visit. I called asked them to explain why it was higher after I already paid some. She was extremely rude to me after I asked if I could pay it off to them and just deal with my insurance and said: Uck, no! I then asked if I could get a new appointment for her and my son, and she very rudely said that it had to be paid off before she could invite us back. I just tried to pay it off? She hung up really quickly after that and I even asked my husband if I was the one being rude on the phone because I was so shell shocked about how rude I was treated. So that's the story of how I got sent to collections over a bill that didn't make sense, tried to pay it off, then left their practice.

Dr. Susie Ryan has been great with my daughter. She is patient, kind, and understanding, and has…read morealways been so accommodating with my endless questions and the occasional need to reschedule. Most importantly, she has done an excellent job. Most recently, my daughter's cap fell off her filling on a Saturday, just two days before starting school. My daughter was scared, and I was desperate to figure out what to do. I texted Dr. Susie, and she responded right away, walked us through what to do in the meantime, and told us she would see my daughter first thing Monday. Monday was a day off for her office, and she wasn't even sure if she would be able to get her assistants to come in, but she still made sure my daughter was taken care of. We went in Monday, and Dr. Susie was able to put the cap back on with no issues. She even followed up with us the next day to make sure my daughter was doing okay. That level of care means so much, especially when it comes to your child. Dr. Susie is extremely knowledgeable, and someone I completely trust with my daughter's dental care. We are so grateful for her and her entire team.

I took my son here today for the first time and it was an amazing experience. Dr Susie Ryan is very…read morekind, thorough, patient and has great bedside manners. The dental assistant Dulce was gentle and encouraging. And the front desk ladies are welcoming. I never thought my autistic son would be able to sit through a whole dental appointment! Looking forward to future appointments.

My three kids have been coming here since they were toddlers, and the experience has always been…read morewonderful. Dr. Nunez and Dr. Gupta are both wonderful, gentle and caring with the kids. Highly recommend!

We are so thankful for Dr. Austin and his amazing team. My 1 year old son had a tongue tie…read moreprocedure to help him with swallowing solids. Dr. Austin and his staff got us in quickly, were thorough, and went above and beyond throughout the entire process. We are beyond grateful and my son is now swallowing without any issues. I can't thank you all enough. Thanks for everything!

My 4 year old loves going to this dentist office. Everyone is very friendly and good with kids…read more They explain everything well to my daughter so she knows what's going on. The office has painting of jungle animals all over and stuffed animals decorating the shelves and counters. I have never have a long wait. The office is always very calm and relaxed. They have private parking right out front.

Unfortunately, our experience with this office was extremely disappointing. Based on our…read moreinteractions with Dr. Briggs, I would not bring my children back to this practice and cannot recommend them to other families.