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    Robert Oliver DDS

    3.9 (16 reviews)
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    Review Highlights - Robert Oliver DDS

    Shailee and she was so kind and patient, and didn't push anything that my daughter even slightly hesitated with.

    Mentioned in 6 reviews

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    Santa Rosa Pediatric Dentistry - A cute place!

    Santa Rosa Pediatric Dentistry

    4.3(52 reviews)
    10.2 mi

    I wanted to provide an update to my original review following thoughtful and professional follow-up…read morefrom Dr. Amber. After my initial experience, Dr. Amber personally reached out, reviewed what happened, and took full accountability. She acknowledged that a mistake was made regarding the cost estimate for my son's visit, specifically that the cost of required X-rays had not been factored into the quote I was given. She agreed the situation was not handled well and confirmed that there was no reason the correct estimate could not have been provided upfront. Most importantly, Dr. Amber honored the original quoted cost, which I truly appreciate, and took concrete steps to address the issue internally. She shared that the staff member involved has been written up and placed on a performance improvement plan, with clear expectations around customer service moving forward. That level of transparency, accountability, and leadership speaks volumes. I want to be clear that my concern was never about the medical care. The doctor and clinical staff were kind, informative, and wonderful with my child. This was a front-desk service issue, and I appreciate that Dr. Amber took it seriously and did not dismiss my experience. I'm updating this review to reflect how professionally the situation was handled after the fact. One person's actions should not reflect an entire practice, and I respect the way this was addressed. Thank you again to Dr. Amber for taking the time to follow up and make this right.

    The staff are friendly. But we're always WAITING for so long to see the dentist. Our appointment…read morewas at 8:30 AM and is almost 9 and we're still waiting for something that was supposed to be a quick application. This is very frustrating. As a working parent who doesn't have all morning to hang out at the dentist I wouldn't recommend. This practice is also not recommended in a lot of the mom groups for Sonoma County/neurodivergent kids. We're done. --- ETA: I want to add context to my earlier review. After I posted my review, the dentist entered the treatment room and confronted me. She stated, very loudly and repeatedly, that she is having a family crisis and asked if I realized that they are "people too." I expressed sympathy for her situation and explained that our frustration stems from a pattern of being kept waiting 20-30 minutes at multiple visits, which is challenging when balancing work and school schedules, particularly with a neurodivergent child. However, Dr. Amber was clearly dysregulated and stuck on a loop. She did not want to have a conversation. She did not want to explain the situation in a way that would salvage the dentist-parent-of-patient relationship. She wanted a punching bag for one-star reviews. I absolutely empathize with personal emergencies and family crises. However, being confronted in a raised voice repeatedly in a treatment room in front of my child felt inappropriate and unprofessional. If a provider is experiencing a personal emergency, I would much prefer appointments be rescheduled or covered by another clinician rather than having that distress spill into patient interactions.

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    Santa Rosa Pediatric Dentistry - My son had a great experience with the dentist which is important. Great professionals.

    My son had a great experience with the dentist which is important. Great professionals.

    Santa Rosa Pediatric Dentistry
    Santa Rosa Pediatric Dentistry - Voted BEST DENTIST in Sonoma County in 2024

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    Voted BEST DENTIST in Sonoma County in 2024

    New Leaf Rohnert Park

    New Leaf Rohnert Park

    4.5(46 reviews)
    9.0 mi

    I recently cracked a crown and was looking for anyone that could see me as soon as possible, and…read morethat lead me to the yelp listing for New Leaf. I read the bad, read the good, and decided to give them a try. I called, explained my situation, and boom, same day visit to make sure everything was ok, then a follow up the next day for a temp. Fast, efficient, easy. Now, because this was an emergent issue, I didn't take the time to go through all of the hoops to find an in-network provider with my insurance provider. I know this could've lead me to a search for a second job, but fortunately I was covered, even though I was not in-network. I did have questions about cost, and how my coverage would apply; let me tell you, they broke everything down, and explained everything I could expect, and even refunded me fees that they clawed back from my insurance. I wanted to know how my coverage would work, since they were out of network, and they gave me a printout of how my coverage would be applied over their range of services. It turns out that even though they're not in my network, everything is still reasonably covered so I'm joining their club! A week later, my crown was ready; they got it fitted, seated, and got me out the door in under an hour. No pain, no problems, just premium work! On my original crown, you could feel the seam where the crown met the tooth, but the new one is on there and I can't tell where my tooth stops and the crown starts, it's completely seamless! It's like magic; sweet, sexy, dental magic! I was back on track towards earning my Ozempic prescription the very next day. Alex, Luli, Dr. Kuo, you guys are amazing, thank you!!!

    Dr. Kuo was amazing. He kept checking on me throughout my tooth extraction to make sure I was doing…read moreokay. I felt completely cared for the entire time. I highly recommend him.

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    New Leaf Rohnert Park
    New Leaf Rohnert Park
    New Leaf Rohnert Park

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    Robert Oliver DDS - pediatric_dentists - Updated May 2026

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