In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

This Morning at 3:15AM on South Hill in puyallup I was tailgated by vehicle #7257 for over a mile…read more Probably not the best thing to do considering you've got the company's logo plastered all over your vehicle. Don't know what kinda service this company provides but if this is the way you choose to drive it shows a lot about this employee and his company he works for.

I have worked with FAR West for 3 years and recommend highly. Great culture of people. Customer…read moreservice is great! If there is an issue, the team addresses and fixes it right away. Clean and professional!

I highly recommend NW Security and Automation for your home security system. A few of the neighbors…read morein my area had encountered prowlers and my next door neighbor actually had a break in into his garage and his tools were stolen. I had always debated getting alarm but knew it was the right thing to do for my family. I had shopped several different alarm companies and I liked the way that NW Security and Automation treated me and the way they explained different options that were available. I also liked the way they approached my house as a unique install and weren't trying to install a cookie cutter system. They listened to our concerns and came up with excellent ideas for having two large dogs and not tripping the alarm during the day while we are at work. I sleep peacefully every night knowing that my home is protected. We also did the monitored smoke alarms in addition to the standalone smoke alarms I already had in place. My sister and my mother also have alarms through this NW Security and Automation. I was recommended this company by my sister and my mother followed suit.

Have been using NW Security and Automation for a little over 3 years and could not be happier!…read moreFamily / independently owned and very friendly! Love the thought of supporting a local company who employs local, dependable people! Always fast and responsive to any questions I have ever had and very competitive pricing!

8pm at night. Door to door salesman named "Andy" ignored clearly worded signs on my front door…read moresaying "DO NOT KNOCK OR RING BELL" and decided to ring my doorbell and knock two times each while my newborn was sleeping Opened my door and pointed to the sign and he stormed off and intentionally left my front gate open which would allow my dog to escape. Walked outside to close my gate and he yelled across the street "Good job closing your gate!" I asked him who we was with and he lied and said a pest control company. Terrible unprofessional behavior that paints Vivant in a bad light for hiring broke bums that just got out of a halfway house.

DO NOT use Vivint. Absolute garbage people who work there! I moved into a new home with a built-in…read morealarm system. I no longer need their services. Trying to cancel my account, and I've been on the phone for over an hour. I HATE THEM!

This company is awesome. I believe I spoke with Dave. He helped me with my home security alarm…read moresystem. He was transparent in pricing for service.

From the owner: All Systems Integrated Northwest is a custom electronic integrator serving Tacoma, Puyallup,…read moreOlympia and the greater South Sound, in business since 2004. Services include professionally installed home and business security, Alarm.com access control, alarm and video monitoring, home theater, custom audio and video, smart home automation, home networking, and motorized window coverings from Hunter Douglas, PowerView, Carole Fabrics and Screen Innovations. The approach is education first, helping you choose systems that fit your space and budget, then installing and supporting them so everything works together. Sales and consultations are by appointment.

Fantastic service. Got cameras set up and configured on a difficult 2 story house. Aaron and Brian…read moredid a great job helping to provide advice on configuration, deployment and setup as well as ideas for expansion over the long term. They were also friendly and courteous. The systems works great and provides added security and peace of mind. Would definitely recommend this company to anyone.

I stopped in with a gun, safe question, as I was unable to get it open. I brought the safe down to…read morethe shop and in the pouring rain, one of the workers came out and was able to help us get it unlocked. He went above and beyond as the safe was 300 pounds it didn't charge us for his expertise. We went inside had a couple keys made, and I will highly recommend their customer service to anyone.!!

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.

The air in our area has suffered from local area fire smoke and our house's fire alarms started to…read morerandomly alarm. Not knowing what was happening, I called the Folks at Signal Services to ask if they could help. I spoke with their main operational head who explained that my fire alarms were old (beyond their 10 year life) and needed replacement. Rather than pitch their services, he explained that this was something I could probably handle myself, where to go and the appropriate next steps. Within a few days I had replaced all of our smoke detectors with the latest edition - problem solved. SO WHY am I writing this review. Because the guys at Signal Services didn't have to walk me through what was happening and how to fix it. They didn't get paid, had plenty of other things to be doing that day, but took the time to help me out for free. With that, they earned a 5 star review and my pledge to use them again in the future if I ever need services that they offer. It's all too rare these days that someone helps when there's no sale to be made and this is a true testament to their customer-centric approach. Great guys - thank you!

I provided pictures of the panel before the appointment. On the day of the appointment they asked…read morefor pictures of the panel. Suddenly, they did not even show up to look at the site and gave me an estimate for 3600 and recommend to get a new panel. Why did they make me wait a week to tell me what they could have done with one pictures. All I wanted was an extra outlet. I questioned why they can't repurpose outlet and they told me after much debate it was possible. However in order to come out they would have to charge me 350$/hr for a revised estimate. It seem electricians feel embolden by the labor as shortage to blindly charge people high rates.

Brilliant service. Bob stopped to survey the malfunctioning bathroom fixture, look at my unhappy…read morefan switch and broken light over the bathtub. He was so nice and quick. He returned today and installed my pretty new fixture, fixed the switch and the light over the bathtub. I am so thankful for the great help.