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Wellson Wiremen

5.0 (5 reviews)
Closed • 7:00 am - 5:00 pm

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Electric inspection

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Northwest Expert Heating, Cooling & Electrical - How to prevent Electrical hazards

Northwest Expert Heating, Cooling & Electrical

(71 reviews)

My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.

MAD Energy NW

MAD Energy NW

(16 reviews)

Last summer, my husband and I set out to compare eight different solar installers. What we found…read morewas a mix of companies that were more interested in closing a quick sale than truly educating their customers. Many of them refused to take the time to explain how many panels the roof can set up for the ROI return in 10 yrs, the steps of the installation process, or the often‑complex HOA requirements that are so critical to get approval for the installation. We finally chose Mad Energy because of their outstanding customer service, specifically the dedication of their salesperson, Brad. From the very first visit, Brad took a hands‑on approach: he studied our energy bills, and patiently answered every question we had, whether we asked in person, by text, or over the phone. His thorough explanations helped us understand exactly how many panels would work for us and how it would impact our monthly costs. Importantly, the price point was fair, neither the cheapest nor the most expensive option on the market. The biggest challenge we faced was our HOA. Their board had imposed additional, unclear restrictions that weren't even part of the official charter. Brad produced detailed drawings, cited city regulations, and sent comprehensive emails to the HOA board, effectively educating them about the project's compliance. Thanks to his persistence and expertise, the board eventually approved our installation. The actual installation proceeded smoothly and without any surprises.

Had a gentleman named AJ come install my EV Charger today. He arrived on time, did a great job with…read morethe installation, and was very polite

Wellson Wiremen - electricians - Updated May 2026

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