Rating isn't based on Garner Electric's work; they never responded to my requests for estimates. I sent an email in September and a comment form from their website early in December. No reply. I've given up and will be working with someone else. Also, someone should spell check their website. read more

Had servicing done by them before so I called the sticker on my breaker panel when I needed to have a circuit breaker replaced and get a quote on rewiring my doorbell for October 3rd. After waiting a week I called the day of to confirm my appointment time window which was 12-5 and they confirmed. But they did not show up at all and no attempts to call me either. I work from home so I could not have missed them. Very poor experience seeing as how now I have to restart the process and wait potentially more weeks to find another electrician who will actually bother to show up. If you read the other reviews you'll see that I am not alone in experiencing them not responding. Don't bother wasting your time as you may end up waiting for them to just ghost you like they did to me read more

Garner Electric - Electricians Near Me - Auburn, Washington

My mother needed me to be at her place while Garner Electric made a service call thru her home warranty program. I was told they would show up between 8am-10am. At 8:05 am the service man (Mike) was on site and ready to work. He fixed the issue in no time, made some great suggestions and answered numerous questions I had. Very friendly, prompt and good at what they do. I would recommend this company to anyone who needs electrical work done. read more

We purchased new construction home from Pulte which Garner Electric does all their electrical and cabling work. We then wanted to run surround sound in a couple rooms and figured we might as well use Garner instead of shopping it around. We are very happy with their work. 5.1 sound was installed with only one 3 x 3 inch cutout in the corner of the ceiling. Was quite impressed since the installer could have chosen an 'easier' method but punch more holes. We also had a couple of our in wall cat5 punched down incorrectly and Ahmed from Garner was super thorough and got everything sorted out. He also gave me some great advice on how to properly deal with the Comcast lines and splitters to fully utilize the master closet media hub we upgraded to when purchasing the home. I will use Garner Electric for all future electrical needs. When you find a solid company with good employees there's no need to continue searching around each time a new project comes up. read more

We were given a window of 3-5; by 4:45 we hadn't gotten a call - you know you usually get a call, i'll be early, i'll be late, i'll be there in 30 min- so i called the # and asked if they were still going to make it. they said something came up and the scheduled guy couldn't make it- but someone was on the way, he arrived around 5:30- by then I had been home and waiting for a few hours :) He came and did the job within about 30 minutes, he couldn't replace it with an identical digital timer switch but we did just a standard switch- I was fine with that. We were referred to them by the warranty company that provides a warranty for our house- they did a bang up job! I would certainly use them again. read more

By the way, I actually give this company NEGATIVE 10 stars. This was probably the worst experience ever!!!! I had an appointment between 8-12, but when scheduling I told receptionist that they must show up before 10, because I have to leave and the original appointment they never showed up for, so that meant I was already out if work for one day's pay. Now, I did my do diligence and called at 7 am and reiterated with the receptionist about my conflicts and she told me that they would be at my house before 830-9, I said wonderful that would work. Her exact words were, we are in Puyallup, the techs get in about 7 and leave around 730, and will take about an hour to get from Puyallup to your area. I said perfect. Now, 9 am comes, and goes, 930, same, 1030, same, 1130 I get a call stating they'd be here in fifteen minutes. Wow. Then when they get here, he demands a check FIRST, I have never paid for a service before receiving it, I was even more upset, my baby was crying because it was passed her nap, and now he wants a check. Mind you, I have had this service on my house previously for 11 years and worked with this company before and they have never asked me for a check prior. Then, to add insult to injury, he tells me he can't fix anything because his device states that my outlets are okay. I said they're aren't, everything falls out if then, most of them don't work, and he fixes one outlet that was burnt and left. I then show him an email that states I didn't even need to pay him because they never showed up for the first appointment. I was appalled, and now he didn't even do anything for the money and didn't even ask to help me check out the rest of my outlets. So, now I have been on hold with their company for 45 mins while they sort this out. There is no sorting out to do. Also, mind you, I told the appointment lady what my issue was and why I needed them to come out and fix my outlets that weren't holding anything in them, and when the electrician comes out he tells me they can't fix it because "his tool" stays in. I'm so frustrated, I never go to this extreme, but buyer beware, when you call this company and make sure to tell them specifically everything that is wrong with your house before they come out and because most likely you'll pay them when they get here and they won't do anything. read more

Garner Electric came out to fix some lighting and wiring issues as part of my home warranty. Rolly the electrician was exemplary -- pleasant, intelligent, quick and efficient, and totally competent. I was very impressed and will definitely use Garner of Puyallup in the future, warranty or not. Thanks, Rolly. read more

The overall service makes me unhappy. I called my home warranty to fix a broken light fixture and got to this vendor. They found one issue and went back to order the part. But it took them a few weeks until I called to check and status and they said the part was wrong and need to reorder. How long did I have to wait if I didn't call to check. They said the correct part will be delivered over night. But actually it took them another two weeks and I had to call them many times. Every time they said they will call me back but it never happened. Finally the part is arrived and replaced. But I found another issue. The technician went back and agreed to call me back but never happened. I called many times to follow up but the representative didn't know anything and gave me word to call me back soon but guess what? It never happened. LOL. What a non responsive company it is! read more

We bought a new construction home (Pulte) a few years ago and decided we want to add two chandeliers, change the pendant light in the kitchen, add a fan in the master bedroom, add another porch recess light, and add a few wall outlets. We got two estimates and decided to go with Garner who does all the Pulte Homes electrical work. Getting an estimate went smoothly. I called the office and they were able to have Dale (Service Manager) come to our home within a week and give us an estimate. A month later when we finally figured out the style of chandeliers and fan to order, I called the office to make an appointment for the installation. I gave the office person (a lady) the proposal number on the estimate and ask for a morning appointment. She said that the electrician can be at my home by 10am. I explained that the estimate is an 8 hour job and they may want to start early (so she said 8am instead). Since she didn't sound like she was looking at a copy of the proposal, I repeated twice that they need to bring a ladder long enough since my entryway is 19 feet high. The installation day came, and at 9am, nobody came yet. I called the office and ask if someone was still coming, and they said the electrician just left and should be at my home by 10am. Ahmed came and I noticed he didn't have a tall ladder on his vehicle. He then asked what the scope of the work is for he didn't have a copy of the proposal (apparently, somebody in the office lost it). So I walked him around the home and explained to him the work that needs to be done. He explained that he will try to get as much done as possible but will most likely have to come back to finish the entryway chandalier and porch recess light. At this point I wanted to scream at someone, but realized that it was not him who dropped the ball but someone at the office. If they had lost the proposal, they could have easily asked me for a copy. I think that would be better than sending someone out who have no idea what the scope of the work is and being unable to prepare all the necessary equipment, materials, etc.. to complete the job in a day (which what was promised to me by the estimator). As soon as Ahmed started working, my anger was diffused by his work ethic. He was very efficient, detail oriented, and don't cut corners. He explained every step of the process and treated my home like it was his. He minimized the amount of holes he had to make on the drywall to add new switches (even went down the crawl space to achieve this). Not only did he have the technical skills, but he was also very down to earth and pleasant to deal with. What impressed me more about him is that before he left, he said he would be willing to come back on a weekend to finish the job since he understands that his company dropped the ball and that I took a day off that day thinking everything would be finished. Before he left he said the office will call me back to schedule a date. That was a Thursday and waited for the office to call me but by Tuesday afternoon, it was me who had to call them to make an appointment. They could not send Ahmed back until two weeks out so I mentioned that Ahmed mentioned willing to come out on a weekend. They had to confirm this with Ahmed and had to secure a ladder, but Ahmed kept his work and came the following Sat. and completed the job with an apprentice. Again, Ahmed and his assistant did an awesome job installing the entryway chandalier which was more difficult that what I had envisioned (19 foot ceiling on a narrow entryways isn't easy). My suggestion to Garner is to improve in your interoffice communication and not to loose proposals you write up. Ahmed is an excellent employee and he saved you from me giving you 2 stars! read more

I was directed to Garner Electric through my home warranty program and was worried at first because I wasnt able to pick the company of my choosing. They have been great! I've had 2 different electricians out to my house in the last 6 months for different issues and both have been great, very friendly, fast and have made good suggestions. Also, Felicia, their office person was so helpful! She talked to me for quite awhile about what we needed done and our different options. I would highly recommend them! read more

Can I give negative stars? American Home Shield assigned Garner Electric (also known as GW Electric) to replace two light switch key pads that had failed in our condo. That was in August of 2015. It is now March of 2016. They have been here at least 8 times that I can account for. Each service technician has been polite and seemed to really care, but has come without the needed equipment to diagnose the problem, or without the new switches needed to actually do the complete repair. The office staff is a horror story. They lie (the part just came in yesterday, or the wrong part came in, or Dale is not in the office, or Dale will return your call.) Dale is the very worst. He does not respond to phone calls. He told his technician after the last failed visit that he would call us to discuss next steps and then just ignored us. There has never, once, been follow- through after a failed visit. The company has never, once, called us to reschedule to complete the work. When we call them, we get the runaround for weeks and have to call AHS to get Garner to come back out. The address on our invoices says 22425 72nd Ave. S. in Kent. The names of the technicians are the same as the technicians named in previous reviews. I'm sure this is the same company. How does a company like this stay in business? My next stop is to file a complaint with the Better Business Bureau. read more

Very impressed! Ahmad Sr came by and gave me a extremely fair estimate on installing two ceiling fans on an empty ceiling (boxes, wires, switches). He explained exactly how the work would be done, where the power would come from and put my wife's concerns at ease. He was very professional and I'm pretty much sold on going with this company because of the way he carried himself and their reasonable prices. read more

They were chosen by my warranty company to troubleshoot an issue with an outlet in my house, and I was very happy. Scheduling was easy, and they arrived promptly. Patrick and A.J. found the problem quickly, and fixed it. They were polite, professional, and I would definitely call them for any future electrical needs. read more

Our builder had sent Garnier Electric to change out a light fixture in our guest bathroom. Both Dion and Ahmed Jr. did a great job. They had the fixture changed out (the originally one has the wrong finish on it) and the area cleaned up within 20 minutes. Jerry and Susan A. read more

I called Garner Electric on a Tuesday to fix a light switch that had overheated and started to melt. I have been without lights in my kitchen since. They said the could be out Friday morning alas it is Friday morning and they didn't show up. I called and they had me scheduled for a different day. This is after I took off of work and paid $50 to overnight a matching push button style light switch that is only available from specialty retailers. I was on the phone asking their help on which switch to have sent to me FedEx overnight at the time I confirmed the appointment. It seems if they were actually scheduling me a week out, they would have mentioned that overnight shipping wasn't required. They said I could take off work again any day next week and I said no thanks. read more

Garner Electric was great to work with. Showed up on time for the estimate, easy to work with, listened and answered all of our questions. On the day that the job was done, showed up on time, the crew that they brought was very polite and friendly. I can't say enough good things about the work performed. The price was exactly what was quoted. I would definitely use them again, and recommend with out hesitation. read more

We bought a new Pulte home which Garner Electric had done the electrical work on. Upon moving in we discovered that the dryer was not heating up. Took due diligence and checked for flipped breaker, used idiot light squiggly tester to ensure it lit up when checking dryer outlet. Finally called an appliance repairman thinking something may have happened to the dryer during the move. Cost us $76 to discover that the dryer outlet was only getting 120V instead of the 240V required. Called Garner and whomever I spoke with was very defensive and suggested I should have called them first.. They would not even consider coming out without going through the Pulte warranty process which will add more days to our 6 so far without a dryer. I wanted to suggest that they install a couple of timers that I have while they were here to make it right for the $76 we paid to discover their problem and they would hear nothing of that. Seemed very unreasonable, defensive and exhibited horrible customer service for what we consider something that they are obviously responsible for. read more