Product was delicious , help was great even with these very warm days, was similar v fr to other dairy queens i have been too. What more can i say ps help was excellent . read more

my choco brownie blast tasted like plastic. i don't want to know the last time they changed out those brownies. it was also very messy. there was a sign that has a list of things they do and one of the thing on the list was that they flip the cups. however, they didn't flip my cup and instead the icecream was dripping on the sides. read more

It was reallly good I love getting the cotton candy blizzard Always such a fun thing just to grab a bite with friends read more

Mediocre and overpriced. It's now $9.45 for a large blizzard, nearly double the price of some other locations and just about as much as an entire fast food meal! I know that it's not cheap to run a business in downtown Fairfield, but this is likely the result of their greedy and oppressive management. The small dipped cone that I paid $4 for was a joke. It wasn't dipped all the way through, so the edges of the cone melted all over my hands. And on top of this, the sad amount of ice cream was bland and flavorless. The parking lot is also filthy too, with ice cream stains and napkins everywhere. Avoid this place like the plague read more

DQ / Orange Julius - The Sad Cone - Ice Cream & Frozen Yogurt Near Me - Fairfield, Connecticut

I am reviewing our local Dairy Queen, not a 5 star restaurant. I guess I am confused by some of the negative reviews I have seen here. At this Dairy Queen there are clearly marked spots denoted by stickers or paint on the ground that are 6 ft apart. The line wraps around the back of the building towards the train tracks. The staff look like high school kids, I'm guessing from Fairfield and the local towns nearby. I have always been treated well and have never had any issues. The ice cream and the Orange Julius are great. They are exactly what I expect to get. On a hot summer night expect a line and try to enjoy it. The reward for waiting is a great treat. read more

Worst management & the staff is so irresponsible to talk to the customers. They closed the store an hour before the closing time and didn't even care to answer read more

I like the ice cream it very well made but there's not a lot of toppings to choose from and the lines are pretty long most of the time I recommend this Dairy Queen if your on a budget. read more

This is your run of the mill Dairy Queen location run by 16 year old kids. Overpriced but delicious ice cream. Don't come expecting a perfect experience. read more

Worst service I have ever seen. Left my order after 25 mins and them making one cone entire time.

I've been here over 20 times over the last five years. There's something nostalgic about going to a DQ and it always makes me happy and think of my childhood. This DQ is good, not quite great. The parking is tight and there is never enough. The line can be looong, and sometimes we've waited over 20 minutes on a summer night with only two or three staff working. This location could be better with additional staff on hand at peak times and maybe a roped off line where people could wait. Otherwise, this is a typical DQ and it delivers all typical dessert selections and toppings. I typically stick with the dipped cherry cone with vanilla soft serve. It's one of my all times favorites and is always consistent. read more

DQ / Orange Julius - Ice Cream & Frozen Yogurt Near Me - Fairfield, Connecticut

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New management??? This place went way downhill. Super slow... Too expensive. I'll just go to the one in Bridgeport believe it or not. It's so much better. read more

I would give Dairy Queen a rating of three stars very long line because they need another worker on- horrible ownership smh. also, the lady who was at the register I think her name was saige was really hot so please give me her number. read more

Since the new owner Scott has bought this ice cream joint, it has gone downhill. The line is very long all the time because there's only two workers on a busy night. It is ridiculous and I will not be attending this ice cream place anymore. and I will not tell any of my friends to come here either. I'll tell them to go to 16 handles or sunny days instead. read more

Great food and service!! Had such an enjoyable ambiance and culture. Very strong chain. However one of the employees, Adam D, tried to buttswallow a sugar cone in the bathroom when I went to go wash my hands. I asked him what on earth he was doing and he said he likes to "buttswallow sugar cones while eating soft serve to make a brand new ice cream cone in his belly" other than this experience, great place read more

Terrible I know it's covid but had small Child with me the girl Told my she had to stay in line herself I had to go in my car Really 10 year old in line Outside a ice cream Shop alone? My daughter got so upset so we left Ty Dairy Queen now hysterical crying It's a disgrace how they treat people. I get covid etc and social distancing but don't be rude to a child and then continue to talk back to me read more

Inconsistent. Tonight for $20 we got half filled cones and a completely wrong order. It's not that difficult.

I was disgusted and EXTREMELY DISAPPOINTED yesterday by this Dairy Queen's lack of sensitivity to those of us who support this franchise throughout the years!!! My 9 year old son and 11 year old daughter were so excited to stand on line for 20 minutes to get WHAT WAS SUPPOSED TO BE FREE CONE!! As we got to the counter and I ordered two chocolate cones which are basically the only flavors that my children like, they were told that CHOCOLATE ICE CREAM WAS NOT FREE!! This brought my son to tears because he had been waiting for this day all week!!! He had his five dollar bill in his hand to pay for the sprinkles and UNFORTUNATELY HE HAD TO PAY FOR IT ALL, ice cream and sprinkles!! This is not a way to treat a child and his family who are your loyal supporters!! Especially since his best friends I. New York were able to get FREE CHOCOLATE CONES!! We were also told that this was done by DAIRY QUEEN?? Is it only those in Connecticut!! I would love to hear a response..... nyu28@yahoo.com I will probably be changing our families choice of ice cream..... THIS IS NOT A WAY TO TRRAT YOUR LOTAL CUSTOMERS !!! read more

Still good. Still Dairy Queen. Still can't stand the high school Kids that work there. Doubley can't stand the high school kids friends that show up to torment the ones working. read more

NEVER AGAIN GOING THERE. What a way to ruin what should have been a beautiful Saturday family outing, 9/25/2021. What a way to ruin a fond childhood family tradition. Saturday is our family 's burger and ice cream day; and today, we decided to go to Dairy Queen in Fairfield. While I was ordering thru the small counter window, another sales staff called another customer in line and then the manager called a third one in line - all of us being serviced through a small window. They were entertaining and taking orders of three customers at the same time. I asked them to please wait till the other customer leaves since we are still asked to social distance. And rudely, the manager says to me, they are not doing anything wrong. She was not going to listen to my request, which was to please finish taking and filling my order before calling another customer to the window. Well, what do you know, 2 of the 3 orders were wrong and my order which was something I regularly order from Dairy Queen was a Pineapple-Banana Blizzard was not what I got. Instead what I got was vanilla ice cream blended - really with scant pineapple and no bananas. Both me and the other customers got to talking and we were both astonished how they were insistent in entertaining multiple customers thru a small window at one time. We could not socially distance at all. I was so disgusted that when I told them that my order was wrong - they were still piling up the customers that they could not attend to me or hear me... so I simply left my order without eating and left. Sorry Dairy Queen Fairfield, you will never see us again come to your store. And yes, I will report you to the health department. #dairyqueen #dairyqueenfairfield read more

Went there tonight. Of course it was packed! Employees seemed courteous but one thing really bothered me. Being a germaphobe, it REALLY bothered me that the ppl serving me ice cream cones, taking money and making change and wiping down counters etc, should PUT GLOVES ON when serving ppl. I mean, think of aaaalllll the places that money has been and the REGISTER DRAWERS!! Idk maybe just me but sanitary is much more appealing. read more

Great location Excellent service Coupons a plenty Has an orangejulius flash back to middle school read more

I'd like to make a suggestion. To the staff: please allow for social distancing During the order process. There are too many people at the window placing orders at once. I don't feel comfortable. I would like to be able to distance my self from the other customers. Please take one order at a time, compete that order before calling the next person. read more

Love Dairy Queen but not this one- rude and unhelpful. Would come here more often if you had more friendly people working. Not expecting much , if they could just give you what you ordered would be a great start read more

Horrible service!!!! So rude!!! Did not serve me because of my Hispanic descent. The Fairfield, CT location is a disgrace to the chain. Prior to this experience, I thought Dairy Queen was fun, welcoming place; however I was wrong. They refused to serve me solely because of my Hispanic heritage. With everything going on in our nation right now you would think that Dairy Queen would be mindful of these things and treat everyone with respect no matter what they look like. Lastly, I will never and I mean NEVER eat at a Dairy Queen again. I AM ENRAGED!!!!!! read more

Super friendly service. Prices kinda high. Lots of variety, though I went with boring vanilla. Can't complain- it was pretty good and creamy but tasted a bit too artificial.. but hey, it's a chain. read more

This little post on the side of the road had some serious traffic going on when we stopped by a few weeks ago for some DQ goodness. There was a line that, blessedly, moved quickly. Which gave me all the more time to savor my chocolate covered, strawberry sundae. YUM! read more

Everything is great, fresh and quick service. Friendliness lacking once when ordering a cake, my questions were met with impatience.

This Dairy Queen has magnificent food as does others. However the other Dairy Queen's that I have had the pleasure to spend time at had a much kinder and friendlier staff. So if you would like to have Dairy Queen I would choose another. Kindness matters and this staff is far from it. read more

We've been going to this Dairy Queen for close to 20 years and generally loved it. However, twice this week including today Sunday 4/29/18 the kids working have closed up shop and turned a crowd of 20-30 away with patrons who had been waiting 20-30 minutes in line. If the goal is to close at 9 maybe they should turn the sign off at 8:30 and then serve those in line. Instead of turning off the machines and the lights and telling people who have been patiently waiting that they are out of luck. Without so much as a apology. Just "we turned the machine off and won't have any more ice cream" read more

Always friendly and courteous staff. Needed a last minute cake and they were more than accommodating. Best milkshakes and great variety for ice cream options. Wish the parking lot was practical though. read more

For startes i dont think they serve good ice cream here but they are just rude in gerneral. Long lines and extreme traffic area, line is basically in the street even it no one is really there. read more