Large selection and they do the alterations in the same place. Very personal experience.

Spent a thousand on a dress. It fell apart 10 minutes into wearing it, the details were glued not stitched which is why shit started peeling. Would never buy here again. read more

If I could give no stars for this business I would, they are the worst from day one. Initially when I talked to Maria who said she was the owner she advised me that all dresses were custom made (which not sure how if they did not take any measurements from any of my girls) and cost was $295 but once my bridesmaids ordered their dresses a guy Tony who claimed he was the owner charged them $350 on top of that he asked for all money up front in order to proceed with the orders, I argued that that was not normal business practice that he should only require a deposit and full payment before releasing the final dresses but he argued that was the way they worked. The bridesmaids did not want to stress me so after the wedding they told me how rude Tony was to them and for two of them who refused to make full payment were told to just take the dress as is and leave even without paying the balance as he got frustrated by them asking to fix the dresses that did not fit. He's response to them was if the dress zipped up then it fits even though they told him the dress was too tight and uncomfortable to move in. On the wedding day the dresses were all coming apart they were all unstitching and holes all over the dresses. With all the vendors I dealt with for my wedding Doxa Couture was the only one that had such bad service. It is sad that there is that one business that will take advantage of people. Don't go to this business they are horrible. read more

No customer service, definitely would not recommend if you are medium/small sized all they carry is small and will not let you try anything on they simply state it won't fit you. We did try some small that fit and looked great but even then the worker looked very annoyed and not willing to show us others. Not to mention overpriced we tried to give this place a try, they definitely need to learn some customer service skills and even sales skills because they lack them. read more

Overpriced and if ur a taller girl, don't waste ur time coming here. Im only 5'8 and my dress was hitting my ankles. Not many designs to pick from at all. read more

Thank you for your kind and as expected defensive response. Why spend my money in a business establishment that rudely answers their phones and when I attempted to visit, wasn't open during advertised business hours *eye roll*. I'm not angry *lol* - but I see you can't handle constructive criticism not from myself or other Yelpers. So Liz, take it for what it is, your presence on Yelp is nothing short of amusing while also deplorable. Hope your b****y attitude on here earns you potential customers, I decided to take my business to a boutique in Whittier who doesn't act like their s**t doesn't stink. :) This business doesn't grasp what customer service means let alone professionalism. Am I a paying customer of theirs? -No! And here's why: 1. Formerly known as Diana's boutique, they had shitty service and DTLA dresses at 3X the price. They rebranded, and instead of improving their business operations they mock their customers and use sarcasm and snarky attitudes in lieu of people skills. 2. The store is inaccessible with limited/inconvenient parking. 3. The store is anything but couture. It's DTLA with a steeper price tag. Prom customers will get more bang for their buck buying a dress at Fashion Nova - not even joking. PS. Your business doesn't have the platform to "troll" your customers. There are a lot of wise consumers who will seek reviews and see that your business isn't worthy of their hard earned money - based on negative reviews. Instead of trying to put Fashion Nova, and tax waiving customers down ... you should sell your business on the unique services you offer ! read more

Horrible service!!!! I loved my dress, But started unstitching the first 30 minutes of wearing it. It was embarrassing wearing my dress at the ceremony, my sisters wedding, I was the Maid of Honor!!!! I was in Florida I couldn't go anywhere to get it fix. I messaged Doxa Couture letting them know. The only thing they responded was "sorry and if I bought it in person." What kind of service is that?!. I paid full price. I paid $385. I could of bought a cheaper price dress and probably better quality in Downtown LA. As a customer I expected better. I came back to California, went to Doxa Couture in Downey, explained and showed them my dress, the only thing she told me was "the only thing I can do is reinforce the stitching" I was being patient and trying to be understanding. I left the dress there on a Friday, she said it was going to be ready in an hour. I went back, still not ready, I was being patient she said it will be ready on Monday. I went today Tuesday and still not ready???? Her response was "the other dresses are priority because they are going to wear and get picked up" I'm a paying customer too!!! I could of wear this dress again. Took my dress back home unstitched. Very disappointed!!!!!! This place doesn't deserve not even a star!!! They could of at least fix my dress and keep the customer happy for the horrible work they did on my dress!!! read more

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On display they only have cheap fabric dresses that are only suited for that type of mannequin body-type . Think of your demographic? How about using a variety of mannequin body types so that people can identify. The woman helping me was not friendly or inviting.. I'd never shop here. read more

Grateful for these ladies! Due to the pandemic my best friend had to postpone her wedding schedule for 10/16/20. Our bridesmaids dress had been purchased nearly two years ago!!! I gained COVID weight , plus some! I of course waited last minute to re-try the dress, and of course It did not fit. After looking like crazy for someone to make major alterations, I was recommended to check them out. Parking is a bit challenging, but manageable. The next street over has plenty of street parking. My first visit was amazing! The girls greeted me and listened to my current dress problem. Carmen was kind & took the time to look at the dress. Carmen provided hope for my situation. A week later I was called for my first dress try on and I was already impressed. I can't wait to provide an update on the outcome. Thank you ! read more

It's responses like this that prove why your business has the rating it does. There's no need to lie. It's also interesting that the response from the business comes in the name of Liz when the interactions discussed here were with Gaby. I was never told I needed to to leave more of a deposit in order to guarantee your business would come through. I gave what was asked, and grateful I got it back when the second time I was promised my dress would be ready to try on, it wasn't even in the store. I have the screenshots of conversations where I am asked to come in the first week of June and in fact never missed a fitting because I had not been given one after my measurements were taken. It's very sad that instead of taking responsibility for making the wrong dress you would say I gained weight or inches, which was not the case. I have worked for the chamber before and support small business. One of the reasons I would give your shop a chance. My sister and I did not try to haggle a cheaper price. We simply asked for your business to keep its word. It was written on both my nieces and my invoice. No Tax, No alterations. My niece and sister had their own issues they will review about since my word here is not enough. Honestly wishing your business the best. read more

The dresses are really pretty that's why it gets a one star. I bought a dress for a wedding here many years ago I remember the customer service not being the best but wanted to come and give it another try. So I set up an appointment for today and nobody showed up I work a lot and have very little free time so I hate that I had to waste my time and not even a notice that they wouldn't show up. Don't waste your time or money here. read more

I have never felt the need to leave a review for a business, but this place inspired me to do so, for the first time. This place has beautiful dresses and styles, but unfortunately the owner makes it very difficult to want to purchase anything from her. From the moment you walk in, her attitude is unwelcoming, rude, and unprofessional. It's the only business I've been to where the OWNER tells me that if I dislike something I can just go shop somewhere else. I truly hope she reads this message and learns that if you want to have a business in retail, you must know how to treat customers. "People will soon forget what you said. They will NEVER forget how you made them feel." - Dr Maya Angelou read more

I'm so happy I found this place! I came in a WEEK before my daughters homecoming and we found the perfect dress. Excellent quality and so many choices. I don't remember the nice lady that helped us name but she was awesome! The customer service was amazing and she was very understanding and helpful. The best part was my daughter felt BEAUTIFUL on her special day! read more

Doxa Couture - Formal Wear Near Me - Downey, California

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Start price is $350 and up, Just by looking at the reviews and how the owner responds to the low rated customers just goes to show they aren't professionals at running a business. $350 for a dress that is the same material just cut in different styles and comes in different colors? Where's the value in that, and where is the variety? Owners and employees are definitely snotty, stuck up and rude. Very entitled and not welcoming at all. Definitely better off going to another boutique that starts off lower and have better variety in fabric material/colors. read more

Horrible horrible costumer service. My sister, mom, and I were treated horribly. Will never be going back. DO NOT GO HERE. Don't waste your money at an establishment like this read more

Liz was so helpful when i came in looking for a dress. I couldn't believe how fast we were able to find the one, because i had been to so many dress stores before i came here. I live a few hours away so when i called to request my alterations be ready a week early because i was unexpectedly in town to my surprise it was ready. I came in to pick up around closing time and Liz graciously finished altering the length for me. My dress was stunning and easy to move it. Thank you My only problem is was because of the rush the inner lining was not cut the same length as the top layer and you could see it poking out looking a little chewed up. But i just trimmed it myself to hide it under the top layer. Also parking is a tough situation here. read more

My wife and I found this place while driving looking for her dress, beautiful dresses but service was horrible. Everyone was rude and always rushed my wife in & out of any dress she tried on, almost as if we were wasting their time. We decided to purchase a dress anyways and the date we were promised didn't happen, they said it would take another week because now they were busy. We had to argue and go directly to the owner calling him multiple times in order to get the dress but still took an additional 4 days. Stop promising dates that you cannot hit, i rather be told it will take longer to avoid so many trips. read more

The women that work here are wonderful and so kind. I showed up and had no idea what so ever of what I wanted, but I left with the most beautiful dress. It was completely unique at prom and that was a huge deal for me. I'm so grateful and will be returning for future events. read more

Worst customer service ever. Total nightmare experience for a bridesmaid. I'd like to point out out the reason this store deserves at LEAST one star: All bridesmaids truly looked beautiful on wedding day. I have to brag that my girls are beautiful and made the dresses look nice. The customer service I received was a horrible experience. A complete 360 from the beginning. I will never again pay to have a decent dress made from here. Con mucho Gusto if they had great customer service. BUT SADLY THEY DON'T. My dress was not ready until 3 days before the wedding! (or at least I wasn't informed until then) I am dissapointed with their service. I was ready to give a decent rating for Gaby communicating with me and agreeing to wait for me to pick up my dress close to closing time. I left early from work by Sherman Oaks at 3:30pm and drove straight to their store. I tried my best to arrive on time we agreed on which was 6:10pm. As I arrived at their very small parking spot behind the store, Gaby was waiting for me outside her car with my dress. I was happy to arrive a few minutes than anticipated and asked to take less than 10 minutes of her time to check if they had fixed a custom dress that did not fit me from the bust area. She agreed after I begged her. I was worried AND excited to try on my dress I paid to be ready. I only had 3 DAYS BEFORE the wedding. As I was parking my car, she was at my passenger window and changed her mind about letting me in to try my dress.This then spiraled downwards to the worst experience ever...She suddenly came back as I was getting off my car. SHE THREW MY DRESS inside my car from the window and immediately started to insult me and said "Sorry I can't, trust me the dress is fine...I need to leave now because I have a husband I that's waiting for me. I don't know about you but i don't have the time for you" along with foul mouthed words. This shocked me and made me very upset and I called her out on it and told her this was very unprofessional. I completely understand it was near closing hours but, WHERE IS THE CUSTOMER SERVICE WE ARE PAYING FOR? I was even willing to pay an hour of her pay. Why agree to something and completely change your attitude out of no where? I apologize I was pissed off AFTER but it was unacceptable behavior for a dress I paid more than $400. I could not believe I was unable to check my dress! In the end it still didn't fit me right and I had to take the dress elsewhere. To be fair, I mentioned this to the bride and to my mom and we were offered by Gaby's sister to take the dress back to have it fixed but to be clear - I couldn't. I had no more time left to drive so far AGAIN to fix my dress. I only had now 2 days left to have my dress fixed. Don't waste your money and time here. It was clear it was not appreciated. Shame to say I will not support this small business UNLESS they were to change their service. I wish it didn't have to end this way. I in no way appreciated the drama. I no longer wanted business with DOXA COUTURE Best of luck Girls! read more

I was returning a dress that was the wrong one and she used racism towards me and was very disrespectful do not come here.Payed full price and they didn't want to give us a refund ,called us people like you guys and waved hand at us and said shoo go over there called my dad big basically calling him fat and fat shaming ,quality is also very cheap and low quality.said the dress was going to be ready by Monday went Tuesday was not ready my promotion was on Thursday we got the dress on Wednesday it was the wrong dress not even the same as we asked for and tried to gaslight me and my mom and my dad by saying that it was the dress we asked for even tho I know for sure it wasn't the dress ,made a whole scene and called the police and lied said we were attacking her even tho attacking is physically touching someone we were not even touching or close to touching her and started yelling and screaming said some cuss words . read more

No parking. Literally no parking. The few spots in the parking lot say no parking for Doxa Couture. It is a hole in the wall shop with expensive prices and terrible customer service. read more

Plenty of dresses to choose from, friendly & attentive staff, pretty good quality dresses but a little over priced However; I did buy my daughters prom dress here none the less lol it was a whopping $325! But she looks beautiful in it so I couldn't resist. Overall a descent dress shop to check out :) read more

Best prom boutique in Los Angeles. Doxa couture is Family owned and has served Los Angeles fir over 19 years. It's a one stop shop... it just opened its second location in La Habra! read more

My niece came here looking for her prom dress being recommended from another shop in Whittier but the moment you walk in the service is just plain rude. There was only my niece and another person there shopping for a dress yet they were rushing her and told her they didn't have a lot of time to help her because they were busy. How are you busy with only 2 people shopping??? I would not recommend anyone coming here if your looking for a great experience. People look for great customer service when shopping and I'm sorry but I just wouldn't give a place like this my money. read more

Hi this is Jessica informing you guys that I'm here at Doxa couture & yes they have nice dresses but the girl in the short hair & glasses with a weird wardrobe is verryyyyy rude like she swears she got one of a kind dresses & look at you fighting with everyone who leaves a bad review because it's true that you are the worst at helping people. Matter of fact we did not buy anything at the store thank you very much! & sorry I know how to dress. forever21 jeans and shirts don't satisfy me thank you for your amazing time!! Best of wishes read more

They have a decent selection of gowns but way OVERPRICED. The reason for the poor rating is mainly due to crappy customer service. One of the girls there was rude at times. I feel like we tried on more gowns than she wanted us to. She mentioned several times, keep being picky, you only have x amount of time until prom. Thankfully I left the store drove to Huntington Park and found a dress for half the price and without the attitude. read more

My daughter and her friends went to this store looking for a prom dress. Person there was not very nice and told them if they aren't buying anything they can't try on the dresses. Cheap material cheap dresses. So if you don't have money in hand they will not give you the time of day...there is a sign that you can't take pictures of yourself with a dress. Who do they think they dress?famous people? please your shop is in freaking Downey..if my daughter would have been given great customer service and she found a dress she likes it would have paid whatever price those cheap looking dresses were.. but never coming back here ever...David's bridal gives great customer service you can try on as many as you like and you can take pictures!!! Will definitely be going to David's bridal to buy her dress. Both my daughters dresses. read more

The ladies that work here are ALL AMAZING and full of personality. Offering more than customers service. I was immediately greeted asked what I was looking for and specific questions about my event, my style, what I was comfortable with...very professional. My husband and my 2 babies where there with me and my oldest (terrible 2's) was running around driving him crazy and all the ladies where pitching in and where very graciously helping him which they didn't have to. All those small things added to my experience. We had already been to so many gown boutiques and I wasn't even allowed to touch dresses in some cases or was even given eye contact at all. I was already discouraged and headed home when I found them close to my house through yelp. ( thank gawd for yelp) Found my dress actually found 2 but couldn't take both and was offered alterations at no charge since we might need to cut the bottom a little. I will definitely be coming here again. They custom make dresses too so that's a major plus for me b/c I'm very particular about what I wear since a lot of the stuff in stores now is just too revealing and that's just not me. Tips: The place is literally on the corner of Firestone (google took me a little further) Price: Fair Parking: is available but behind the store not in the corner. read more

This store is great! The girls are so helpful and invested in finding a dress you will love. My cousin needed a prom dress and when she finally found one that she fell in love with they worked with her budget so she can afford it. We will definitely return for dress shopping here for future events. Thanks Liz and Gabby for all your help! read more

Found a beautiful dress but didn't buy it because Liz is pushy and try's to hustle you. She first told me the dress was $200 i said ok I'll take it. I left to buy shoes for it so I can have it altered, when I went back to buy it two days later she tried to charge me $295, she forgot she was only charging me $200 I'm upset that her costumer service turned me away from buying a dress I really liked. I didn't feel right giving her my business because of how she acts. Also you're better off going to Downtown LA found the exact same dress for $130. Overall the place is over priced with bad costumer service. Wouldn't recommend anyone buying from her. read more

I drove past the store and decided to stop in. I was looking for a dress for an upcoming event. One woman helped me, and she was great. I only tried on two dresses but the first one was "the one" !! It's absolutely beautiful. I see people complaining about price, but they're handmade and good quality dresses. You'd spend just as much on a dress from Macy's. Another woman (who I assume is the owner) rang me up and she was also very nice. I'll definitely be back when I need another dress. Cant wait to wear the dress next weekend! read more

I walked in today and within five minutes Liz had the perfect dress On me !! Liz was very helpful I will be back to purchase this week no more shopping required read more

I bought my dress here for a last min holiday party. Liz was so helpful in getting it altered and ready for me within a week. Her prices are so good. I bought a $1000 dress from Los Angeles that wasn't as good as this dress that I bought from Doxa. I received countless compliments of my dress the night of my event. Thank you for an amazing customer service.. I'll be back soon. read more

Horrible customer service! The lady who takes measurements for the dress was extremely sarcastic to my wife when my wife asked what would be the earliest she can get a dress fitted. She didn't even give us the time of day when we tried talking to her she just walked away! It is what it is the dresses are nice and I was going to buy one from her but after her attitude she lost a customer. I don't recommend going here there are several other places to go to in Los Angeles with better customer service. read more

Negative 1 star for worst customer service in my shopping life experience and I've shopped a lot! I was treated like Julia Roberts from pretty woman. Made me feel like I wasn't good enough to try on dresses and the sales person was not attentive and thought she was working for rodeo drive. Dont waste money and don't bother. read more

my daughter attended WARREN HIGH from 2016 to 2019 and attended every formal and PROM every year. WE'd gone to this dress shop before and dealt with the BLONDE heavy set girl, that was a total DOLL.SO when my kids senior year came we knew where to go. Well she wasn't there this time around and we got someone else. They we're busy, but we were ready and had CA$H to spend. But I guess we didn't look like we had money. BECAUSE after my kid asked for another dress to try on. The girls asks "Whats your budget?" but she asked with a TONE. We we're sure what she was implying, but we knew it wasn't POSITIVE. OUR budget was what ever she liked. WE were getting. Well I got mad. We wound up in HUNTINGTON PARK got a fancy dress for HALF what we'd been paying. SO thanks BITCHIEPOO! you saved me some money!!!!! one thing i learned in RETAIL is never judge... just charge away!!!! HP for the DRESSES yall! read more

I gotta say i went to this store and fell in love with all the dresses ..the first time i had gone into this store and one of the girls (she was blonde & chunky)was amazing....didnt take the dress at the time cuz i didnt take my wallet but knew which one i wanted and told her i be back on monday for it got a price on how much i was paying and everything ($250)On monday i called to tell them i was swinging back for the dress and if the can wait for me at least 10 min after 6 cuz sometimes theres traffic and i was coming from far...She mentioned she was the owner and that she would have the dress with the bill ready for me that it would be $350 my total...i explained that i had been there on Sat and that it was $250...she replied the dress is originally $300 and tax was included making it $350 i explained so why did i get a different price?she answered "i dont know she was trying to make her comission i guess u should of tooken the dress then"...i was like thank u but no thank you as it was i wad having a hard convincing myself to buy it....but at the end i see why things happen for a reason i ended up in Huntington Park and got the same one for $75bucks ....im a nurse and i know for a fact that customer service takes u a long way....if i could i would post a pic of the dress so u can see its the same dress all they do is put there tag on it... read more

Bad customer service. I took my gf here to find a dress for a wedding. She went inside the store while I waited outside thinking she would be in there a while. She came out moments later with a very disappointed expression on her face. She told me the woman in the store was very standoffish, the salesperson made her feel very uncomfortable and wasn't helpful at all. Apparently they don't need the business. The other reviewers are right. read more

I give this place a thumbs down! There is no store parking "in fact" there are signs that say no parking for "Doxa Couture" like if they refuse to pay the bill or something, not good for the customers..also you walk in and it's like a hole in the wall with dresses lined up "no prices". You finally choose a dress you kind of like and the spandex dress is about $350 and up!! Some thing you can get in Downtown LA for $50 or less! They overprice the dresses, straight rip off! Save the hassle, gas, time & money!!! It's almost comical how they claim to be "Couture" to justify the high prices! Don't be fooled ladies! In no way are those dresses Couture! read more

You must be mistaken me for another customer. This just shows how many times you messed up people orders and there dress. Get it together honey read more