Please read this review before the downtown YMCA, or one of its proxies, "leans on" Yelp to have it removed.
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People don't like hearing the truth. None of us do:
The downtown Y once gave me hope.
Then the Y took it away.
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After having (1) watched last night "Spotlight" this year's Oscar winning "Best Picture," and (2) rejected on Monday the settlement offered, through the Better Business Bureau, by the downtown YMCA two days ago, I decided to go ahead and write this update. I understand better now its urgent desire to avoid a scandal even if it required a cover-up and a doctoring of the facts.
An organization such as this does not want to live under the cloud of a looming scandal.
But their solution was inept, mean...and unethical.
I knew deep down the place was badly run...but like the people who "just love" the YMCA, I felt "loyal and liberal," overlooking the problems and hoping it wouldn't close its doors because of the problems...until they were staring at me in the face.
I know I wasn't "supposed to" talk about bullying or racism at the Y. Or the egregious conduct of some staff. Or predators (and budding sado-psychopaths).
I got indirect signals not to...obviously it didn't work.
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Here is my response of February 28, 2016 to the proposed BBB settlement:
The alleged facts in the documentation of the YMCA rests on the testimony of two people: (1) the person who assaulted me; (2) her subordinate.
This testimony is not credible. To deny the assault, the actual facts were either invented or falsified in the protective self interest of the employee (and the business itself). I have provided my own detailed recollection of what happened.
In lieu of a formal apology, the dismissal of the employee Cynthia Klever and my reinstatement would have sufficed for me to agree to the resolution of the problem. What the business is offering falls lamentably short of this.
During my 13 years of swimming at the downtown YMCA I never once witnessed anyone else but myself (1) get yelled at by lifeguards for finishing a lap 15 seconds past the designated pool closing time or (2) get kicked so hard in the shins for accidentally swimming in the wrong direction by a swimmer so irate that he kicked me so hard that I had a deep bruise for a month afterwards. (Both the swimmer and lifeguard were Caucasian; I am not).
I observed members still swimming minutes after I had already gotten out of the pool, and the lifeguard not say one word to them).
The downtown YMCA did a terrible job of providing a safe environment for me. And when I repeatedly complained about the treatment I was receiving--which included behavior from one member who leered at and stalked me for several years--, I was assaulted verbally at the meeting on June 9, 2016 with Ms. Klever and her assistant, both Caucasians.
Since joining another health club, I have not had these kinds of negative experiences.
It is unfortunate that the judgment of fair-minded people at the YMCA did not prevail. In the end, the downtown Seattle YMCA did not think that the personal assault, bullying, and racism that I experienced warranted taking serious action to punish the perpetrator(s).
I am sorry that the downtown YMCA did not and now cannot and will not live up to its own self-professed "core values of "respect," "caring," responsibility," and "honesty."
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A separate complaint filed with the Washington State Attorney General's Office received no response whatsoever from the downtown Seattle YMCA.
It's when you know and tell the truth about an organization such as the YMCA that they can neither deny nor [are willing or able to] fix--that you become a threat and must be dealt with as such.
I was not supposed to say that I dealt with staff with anger management problems or members with psychopathic personalities? Or African-Americans who disliked other minorities like myself and without any hesitation showed it.
How many other people besides myself were bullied, mistreated, or even abused there? Why did they remain silent instead of come forward with their stories?
The downtown YMCA, although it doesn't trumpet them, has strong ties to and is propped up by the local political, civic, and corporate establishment.
The termination of my membership AND the removal by Yelp itself of all of my previous reviews from 2006 to 2015, except for the one positively glowing review, demonstrates the extent to which the downtown YMCA felt it needed to silence me and expunge my story of 13 years as a member there.
One call by Ron Sims to Yelp CEO Jeremy Stoppleman could have sufficed.
I had scrupulously documented in detail over the years my experiences, both good and bad.
Maybe businesses can't pay Yelp to have reviews altered or removed, but they can certainly find other ways.
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May my words and actions be of benefit to other victims of discrimination, scapegoating, and mistreatment. read more