1. Downey Quality Cleaners

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    Downey, CA

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    Downey Quality Cleaners

    4.4 (7 reviews)
    InexpensiveDry Cleaning
    Open • 8:00 am - 6:30 pm

    Services - Downey Quality Cleaners

    Dry cleaning

    Stain treatment

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    5 years ago

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    3 years ago

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    5 years ago

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    10 years ago

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    6 years ago

    Great service, great work and very inexpensive. I will continue to do my business there. Very friendly, they're Top Drawer there.

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    7 years ago

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    Fernando H.

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    9 years ago

    Great service, never have been disappointed or given any issues. Tailoring, cleaning fast and done very well.

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    One Day Cleaners

    One Day Cleaners

    (26 reviews)

    $$

    PHYSICAL APPEARANCE-BASED DISCRIMINATION BY ONE DAY CLEANERS ON DOWNEY AVENUE!!!…read more OWNER DEMANDS THAT I PAY MY DRY CLEANING BILL UPFRONT WITH THE LIE THAT I HAD NEVER BEEN THEIR CUSTOMER BEFORE!!! I WAS a customer. But Never Again. I went there today to have 1 dry cleaning (slacks) and 2 alterations done. The man behind the counter, whose English was very difficult to understand, took measurements and completed the necessary tasks. His dishonesty was shown when at first he said that my alterations would be $16 each, five minutes later he said it would be $24 each. For 2 cuff shortenings and 1 dry cleaning of slacks he tried to charge me over $66!!! I Was willing to pay for the convenience of the location. But he then showed his physical appearance-based Prejudice and Racism: He demanded that I pay for the alterations and dry cleaning UP FRONT which is simply not done: I am old but I am neither dumb nor inexperienced: I've had alterations done at high-end salons from Beverly Hills to Mr. Lim of Wilshire Boulevard fame and not once have I ever been asked to pay upfront. I told him, "No place charges upfront, what is this?" He said, "It veecuz you fust tigh!" Which he knew was an Outright Lie and it shows how Dishonest and Racist he is, for I had just given him my telephone number so he could look up my account, which he did. He knew my first name because he said it out loud after he located my account in his system--so He Knew I'd been there before. So I'm never going back and I encourage others not to patronize One Day Cleaners on Downey Avenue just above Firestone Boulevard... The guy discriminates against people whose skin is darker than his, And He is an Immigrant himself with Largely Incomprehensible English skills. And insultingly, he thinks his customers are stupid and to be taken advantage of because they are dark: he's trying to capitalize on the prejudicial climate of the nation.

    I came here to have my husband's 501 jeans cleaned and pressed, but unfortunately I couldn't even…read moreget service. When I walked in, there was no one at the front desk, so I waited about 5 minutes. After that, I started ringing the bell at the front and waited another 10 minutes. Since no one came out, I decided to call the store thinking maybe the employee/owner was outside or busy somewhere. The phone was ringing inside the store, and the man who was there hung up my call and then messaged me asking what I needed. At that point, I had already been waiting around 15 minutes just trying to get someone's attention. I'm 6 months pregnant, and those 501 jeans are heavy for me to carry around, so I decided to leave rather than continue waiting. I understand that people can get busy, but simply ignoring a customer who is standing at the front and then hanging up their call is not good customer service.

    VIPS Cleaners - Cleaners is failure period  !! employee is emotionally unstable young and very disrespectful !! Insulting behavior use of profanity

    VIPS Cleaners

    (80 reviews)

    $$

    I highly recommend VIPS. I've been coming here for a couple years and have never had an issue…read moreespecially with my husbands Jerseys. I dont go anywhere else anymore.

    THEY STEAL AND/OR DONATE YOUR CLOTHES THAT YOU PAY EXTRA TO BE CLEANED!!!! HORRIBLE BUSINESS…read morePRACTICES! - BEWARE! The owner, Irma, does not know how to maintain relationships with customers. Irma does not value communication - No communication of their policies, which they really should do for all new customers. If they have such a strict 30 day policy to get rid of clothes that have not been picked up then they should be communicating out this strict policy to all customers!!!!! Take your money elsewhere! They throw your clothes out for donations (honestly I think Irma benefits from this, especially with the finer items) and provide NO notification to pick up your clothes. They absolutely do not tell their customers this. They do not do their due diligence by calling their customers to remind to pick up, NOTHING! What is the point of taking down your customers phone number if you don't plan to use it when you have a clear connection between a piece of clothing, a ticket number and the customers phone number?! The owner of the business here does not care about the customer AT ALL & did NOTHING to try to make things right. She even refused to tell me her name, though claiming they are the owner. Have some empathy and imagine what it feels like for your customer to have to take on a loss for a quality dress that was over $300 + costs of tailoring! I am warning you - Take your business elsewhere. Despite Irma's response saying that I was contacted - she is an absolute LIAR!!! In fact, she told me "I don't have the time to call everyone who leaves their clothes. What do you think this is- a storage?" When I confronted her with my frustration she never once said they tried to contact me like she is saying now on her yelp response! She had the worst customer service and could care less about the customer experience. I have come to this cleaner TWICE and both times I have left so angry and disappointed. I really regret coming back that 2nd time. They 100% do NOT inform you about their policy. This company overall lacks communication with their customers - AVOID this dishonest and lazy business. I would never come back here until there is new ownership and Irma is OUT!

    Courtesy Cleaners

    Courtesy Cleaners

    (12 reviews)

    Don't bring your clothes to this cleaners. They ruined all my sports jerseys and when I ask them…read morehow did this happen? They just shook their head and said nothing. I expected for them to replace or offer everything and they said all "we just going to give you your refund for fee of the service"

    I went to take an expensive cardigan sweater to have it clean 2 weeks later i get it back with a…read morestain on the pocket and another one on the collar when I took it in it had no stains I just needed it washed/ cleaned. I bring it up to the lady and she gave a story that the 3rd party people they send they clothes to have them clean said if they were to spray and clean the spots they would spread and destroy the material of my cardigan. I told her it makes no sense so then I proceeded to tell her since you kept my cardigan for 2 weeks without a call and at this point stain my expensive cardigan I don't have to pay right. She says yes you still got it clean so you must still pay for the service. I got upset and told her this is very unprofessional the lady just didn't care at all. This same lady time before this I caught her kissing all over a guy hiding behind the counters came to assist me with her lipstick all messed up on her lips then the guy came out of nowhere. This time it was a different guy that was trying to tell me the same thing the lady was telling me about the stains on my cardigan. So I would not recommend anyone to this dry cleaner they dont care and mess up your clothing and still expect you to pay for there mistakes and damage to your clothing.

    Downey Quality Cleaners - dryclean - Updated October 2026

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