Everything is super clean, they have a no washing pets beds policies that as a pet owner I can get…read morebehind. The washing machines are about average pricing and the driers are around $1.25. What I love most is that the dryers here ACTUALLY WORK SO YOU DONT HAVE TO PUT IN ANOTHER $1.25 TO DRY. Since coming here my clothes feel softer and cleaner and I didn't have to change detergent to get this affect. I guess having clean washers and dryers is all it took lol.

Uncomfortable interactions and poor customer service…read more I really wanted to like this laundromat. At first it seemed clean and convenient, but over time the experience has gone downhill. Several of the larger machines now smell bad, which is already an issue. On top of that, interactions with staff have consistently been uncomfortable. Anytime we ask to break a $20 or $100 bill (which is pretty standard at laundromats), the response is dismissive or flat-out refused, without explanation or effort to help. The tone from staff often comes across as condescending rather than professional. There also seems to be a communication barrier, which wouldn't be a problem on its own--but instead of trying to clarify or help, it creates tension and frustration for customers. Most recently, we were told we couldn't start a wash late in the evening, only to watch another customer be allowed to do so minutes later. No explanation, no apology. Between the odors, inconsistent rules, and uncomfortable staff interactions, the overall vibe just isn't welcoming. Customer service matters, and unfortunately this place falls short. Any efforts being made to clean the machines have not resolved the problem and require improvement. Intent doesn't negate impact--discomfort was still caused.

So glad I found this late night wash laundry mat. Gio was kind and professional. Gio was mopping…read morethe floors where I approached the closest washer to the entrance. The floors were wet, I apologized for leaving footprints and he remained cool & positive about it. Best customer service in town. To the boss of this business, you got a gem there!

PRICE UPDATE…read more February 22, 2025 (My last pricing was done on: February 13, 2022) Today I came to wash (and not dry) my drapes. I found the following... CHANGES: WASHERS TOP LOADERS: $3.00 - - Qty: 15 (up $1.00) FRONT LOADERS: $4.00 - - Qty.: 5 (20 lbs) (up $1.00 since 2/13/22)) $4.50 - - Qty.: 12 (30 lbs.) (up $1.25) $5.50 - - Qty.: 6 (40 lbs.) (up $1.00) $6.50 - - Qty.: 4 (60 lbs.) (up $1.00) $9.00- $9.50 - - Qty.: 1 (80 lbs.) (up $1.75-$200) DRYERS 25 cents per 10 minutes This was the same as the price I encountered in 2022. I am not sure if the ten minute timer setting has remained the same or not because my drapes stated not to dry them... a.k.a. I didn't use the dryers. DRYER SIZE: 2 loads - - Qty.: 42 NON-FUNCTIONING: None of the 20 lbs washers (5) were functional. 1 of the 60 lbs washers was out of order (motor bearing) MISSING IN ACTION: I noticed that the charging station was no longer where it used to be, so maybe that is completely gone. If so that sucks because that was an awesome thing to find at a business like this. Overall, I really didn't look around much, as my wash didn't take much time. END GAME: Despite the price increase, which really didn't seem like a lot to me since I still only come here to wash larger items, like drapes, sleeping bags and holiday/season bedding (to refresh it, prior to use and before packing it away), I would still return.

This place is amazing Outstanding customer service Adrian…read morewent above and beyond helping me to get my daughter dress clean on time The dress was spotless and picked up same day If I can give this place $10 stars I'll do

I've been coming to this cleaners since 2007. It was my go-to spot in Downey for years, especially…read morebeing Mexican- owned, and I stayed loyal even through small issues over time because I'm not the type to make a big deal out of things. That loyalty clearly meant nothing. Recently, I had an item done (not naming what it was), and they did it wrong. When I went back to have their mistake fixed, instead of owning it, I was met with attitude like it was somehow my fault or like I should've just taken the loss. After nearly two decades of giving them my business, that's the treatment I got. On top of that, their prices have gone up significantly. I understand everything costs more nowadays, but when other cleaners in Downey are offering better service and better prices, there's no excuse. That interaction was the last straw. After years of loyalty, this place made it very easy to take my money elsewhere. I've already found a new cleaners in Downey that values customers and gets the job done right. No hard feelings.

I've been a long time customer and their service is top notch. I found this place by chance, while…read moredriving to work one day and the name of the business is very unique. They do an excellent job on all my dry cleaning needs. Prices are reasonable and the turn around time is about 2 to 3 days, depending on how many items I bring for wash or dry cleaning. The ladies working there are extremely helpful and friendly. Service with a smile goes a long way and for me, that's a plus. Will keep bringing my business to this place, it is very close to home and so far, my experience has been great.

Never Again Insisted on 6 am to 10 other things Their driver to pick up Never Showed Then person…read moreruns things said they did 930 but they never in age of e-mail cell phones and texts passed on my easy directions to get laundry from auto passenger side unlocked so they called me and no answer they did not respond for several hours I got Laundry DONE today Elsewhere no problem

Best laundromat I have been too! We live in paramount and drive to Norwalk just to use this…read morelocation The owners are nice and the employees keep the place amazingly clean and the dryers actually dry the clothes the first time. They are honest and kind and will go far because of this

We have laundry onsite at our building but it's a bit pricey so we came here. As soon as we arrived…read morewe were greeted by the owner. Super friendly staff and wow, the cleanliness of this place is amazing. We'll definitely be coming back. We also just noticed they offer a wash and fold service so we'll for sure be back. Also, love the cute laundry decor

Took some old Jerseys that haven't been cleaned or anything, (I know disgusting) but I hardly wear…read morethem it's rare, they're mostly hanging in my closet. But finally I chose to get them looking fresh and made it clear to them that I want these clean, not shrunk or faded and they got it done fabulously with no issues. The old man helping was very polite and understanding. These jerseys aren't cheap and most of them you can't find anymore so for them to take care of them the way they did was unbelievable and spectacular. Definitely would go back and I'm from Arizona used to live in L.A particularly City of BELL but I trust Cali, L.A workers and cleaners!

2 day return or sooner if needed. Friendly service. My uniform always looks great after.read more

This place is great! There is always a laundry attendant available, and they consistently ask if…read moreyou need help -- always with a smile. It really makes a difference. The laundromat is very clean and well-maintained. They offer extra-large washers, large washers, and small single-load machines, so there are plenty of options depending on what you need. You can pay with quarters or use the Speed Queen app. The app is free, easy to use, and convenient -- you can quickly add funds using Apple Pay, which makes the whole process simple. In my opinion, the best days to go are Mondays and Wednesdays when it's less busy. If you're looking for a great laundromat in Downey, I definitely recommend this place!

Recently , the prices have been fluctuating. Suddenly they are $3.25 then they increase to $4.25…read more What is the price?! However,if the cost per wash is $3.25 after 6am ,we deserve a refund and need to be informed of the changes Also, some driers are non-operable since last year, fix your equipment. There were never any issues with the previous owner!

Wow.. i almost got robbed at this place they wanted to…read morecharge me $80 bucks for dry cleaning 6 beanies no rush, no same day. i said, Hell No... Went down the street, same work for $35 Thanks for motivating me to look for the same service some where else for better prices.

Overpriced and Very Disappointed A couple weeks ago I…read moredropped off a simple cotton top, asking for the sleeves to be made 2" shorter and was quoted $15 by the seamstress (older lady). When I asked why, she pointed out that the color was an unusual shade of blue and she would have to get thread to match. I was preparing for a trip so I agreed. When I picked up the top a few days later, it was clearly a lighter shade of blue, making the stitching very noticeable. While I'm not too picky, the fact that I had to pay $15 for a small alteration to a $25 top was irritating. I sew sometimes and anyone with experience knows that a darker thread will hide better than a lighter one. I really feel taken advantage of and cheated because the seamstress didn't even bother to do a halfway decent job. There are lots of places in Downey that do small sewing fixes but Model is closest to me and I've been going there for over 10 years for dry cleaning etc. Never again!

Thanks Leo ! Would recommend washing at night !!!! Best…read moreservice and u can feel safe from Homeless and thugs.

Clean! I was really…read moreimpressed by this laundry-mat . It is properly maintained and the patrons who frequent it are treated like kings. The management staff is on site and is constantly keeping up with the look and cleanliness of the place. Folding tables are clean. Floors are swept. Machines are serviced constantly and patrons have someone to talk too in case their quarter gets stuck or a machine is not working properly. WiFi is available and it is free. I love a place that provides a strong wifi. You can do some work or watch movies on your phone without burning up your data. Be advised bring your devices fully charged there are no power outlets to connect to. The TV's in the place are a nice bonus. They are connected to an Apple TV and movies are constantly streaming. When I was in they were playing Monsters University. Kids were glued to the TV. Parents were getting their laundry done with ease and no stress looking after their kids. This is a family laundry-mat. It is cozy and feels like you are doing your laundry at home. The management cares about your experience. Doing laundry is a chore, but doing it at Fiesta makes the time go by smoother and in the end it is all about feeling comfy! Fiesta is comfy!

I went to take an expensive cardigan sweater to have it clean 2 weeks later i get it back with a…read morestain on the pocket and another one on the collar when I took it in it had no stains I just needed it washed/ cleaned. I bring it up to the lady and she gave a story that the 3rd party people they send they clothes to have them clean said if they were to spray and clean the spots they would spread and destroy the material of my cardigan. I told her it makes no sense so then I proceeded to tell her since you kept my cardigan for 2 weeks without a call and at this point stain my expensive cardigan I don't have to pay right. She says yes you still got it clean so you must still pay for the service. I got upset and told her this is very unprofessional the lady just didn't care at all. This same lady time before this I caught her kissing all over a guy hiding behind the counters came to assist me with her lipstick all messed up on her lips then the guy came out of nowhere. This time it was a different guy that was trying to tell me the same thing the lady was telling me about the stains on my cardigan. So I would not recommend anyone to this dry cleaner they dont care and mess up your clothing and still expect you to pay for there mistakes and damage to your clothing.

Over 6 years for me. Seasonally coming in with my suits and she always always always took care of…read moreme. Just last week she told me that the top had sweat stains that didn't come out. Asked if I wanted it to go in again. She didn't charge me. Found a button missing and fixed it her self! She's the best. Plus prices are unbeatable in this area. I know I've done full research! Thank you