Amazing customer service. Was very friendly and kept me updated on every step to fix my computer…read more Computer is working great. And they fix other gaming/ computer devices. The price is very affordable. Highly recommended.

AVOID THIS SCAMMER REPAIR SHOP AT ALL COSTS TRUST ME!!!!…read more All his good reviews and fake since most of the accounts have only one review and were made same day as they commented! I brought my PC here suspecting a faulty power supply and specifically asked for a simple test (any legitimate shop has a cheap PSU tester for this). The owner said he'd check it and call me by end of day. When I followed up, the computer hadn't been touched. It was just sitting there, barely even opened. He made excuses about waiting for a "technician." After multiple unreturned calls, he flip-flopped on the diagnosis (first GPU, then back to power supply, my original guess) but never actually fixed anything. When I came to pick it up, he suddenly demanded $149 for "diagnosis" and ~$60 for "cleaning", fees he never mentioned upfront and that I never authorized. I had clearly expected a call before any paid work began. While waiting, I spoke with another customer who was going through the exact same thing: no communication, unauthorized charges added (he tried charging them $149 to reinstall Windows when the only issue was needing to sign into an account), and pressure to pay for unnecessary work. I helped them negotiate the price down because it was blatant overcharging. When it was my turn and I questioned the charges, the owner became extremely aggressive, yelling at me to leave the store multiple times and trying to handle me away from other customers so they wouldn't overhear. In the end, he backed down and took $100 just to get me out, but I only paid because I needed my computer back. When I got home, it was in worse shape: still dusty (no cleaning done), partially disassembled, and components left unplugged. Absolutely nothing was repaired. This place uses classic bait-and-switch tactics: quotes low/no fees verbally, then hides behind fine print on a drop-off form to justify exorbitant charges for work they never discussed or performed. They prey on non-tech-savvy customers and get hostile when challenged. Do not bring your devices here. Total scam. Save yourself the headache and money.

Excellent computer repair place. Edgar and his staff are knowledgeable and professional. I would…read morerecommend them to anyone for fast- reliable service and wonderful customer care. There is no better place in the area than Hi-Tek Solutions!

I really appreciate the team, this is the second time they've helped me. Would definitely go again.read more

Great customer service makes sure customer is satisfied. Fast turnaround & does great work.read more

I recently came here to get my PlayStation five cleaned out. Nothing was wrong with it, but I did…read moreget an overheating symbol pop-up on there that was clearly concerning so I took it here not knowing what to expect. The man in the front took a look, gave me a good price. I was gone for an hour. I came back happily playing my video games. you have any doubts you have any worries about your console. This is a place to get it fixed.

I agree with all the good compliments of Quick Fix in Yelp. I dont know how to connect computer…read moreand printer and other such things I absolutely recommend them they know what they are doing. Recently they cleaned up my laptop which had too much unused stuff and taught me how to use my new computer. Their prices are very reasonable too Im such a fan I know you will be glad you use their services.

This is place to go I been going to Computer Hero on 7 st getting screwed for years Quick fix very…read moreprofessional can order most parts from China if you have a older model These people are honest and treat you with respect please give them a try! Not many left like these professionals My name is CCCOLLINS Gmail ccpetersburgav@gmail.com and questions feel free to ask I back this company up 100 percent.

Service was great. Fair price. Timing of repair was as stated, no delays…read more For sure will use them next time I need it.

Highly recommend Kaddy's to help resolve those pesky PC issues that have been plaguing you for…read moreweeks or months. For awhile (months) my PC has been losing video while playing games or video chatting. I swapped out parts in and out and same issue was happening. Decided to take it in to have a professional diagnose the issue. Walked in. Technician was helping someone at the time and acknowledge me. We talked about the issue I was having and provided the servicing cost which I feel was fair (~$100). Gave me a 2-day estimate for servicing. After 2 days the technician gave me a call that my PC is ready to be picked up. At the store he gone over the issue (which is an incorrectly plugged in power supply wire which I completely overlooked). PC is running very smooth. No issue ever since taking my PC in. All software running with no issue. No more power issue. No more stress. Will not hesitate to come to Kaddy's for any future PC issues.

Ken was awesome! Had to bring my record player here because I accidentally pulled too hard on one…read moreof the inner cables on the tone arm while replacing my cartridge and the pin broke. Figured I just needed to get it soldered. Came here during lunch, and at first, I thought it was closed because they didn't have lights on. But there's a sign on the door that states to call ahead and to wear a mask. Ken quickly picked up my call, heard my issue, and told him I'm outside. Ken was quick to acknowledge my request, and he let me in. There's a $25 diagnostic fee deposit, which goes toward the repair. Which, in my case, means soldering the cable back to the pin connector. Paid with a CC, and he asked for my contact and told me he would call me when it's ready. The next day, he called to tell me it's ready. And violaaaa, my record player works again! Awesome work and awesome hospitality, Ken. I'll see you again next time I break my record player.

Wanted to hook up my dads old equipment and nothing was working. They got our technical turn table…read morework again. Even made repairs to the broken original cover. Did a real great job. Have lots more equipment to take back to get renewed and repaired. Owner was very great customer service.

My computer randomly became really loud and I came to get it check. He was able to quickly tell me…read morethe problem was with my cooler Gave me a fair price and even cleaned the computer. Was extremely quick and I'm glad I came to him for the service Would recommend++ thanks again

Amazing work from this gentleman, friendly and polite fixed the broken screen from my hp computer…read moreand fair priced compared to other places. I will definitely come here again if I need repairs done. Good job and thank you Roko for your service.

Shout-out to Mia. She was super sweet and helpful. She let me know i could price match and informed…read moreme on all the cool percs i get for signing up with their bestbuy membership. Mia is young, bright, and has such a great attitude. Will definitely be revisiting this location for any future tech purchases! Thank you Mia :)

I had a terrible experience at this Best Buy location. I went in to return my Oura ring, and the…read moreemployee at customer service asked for my phone number and then made a comment about how expensive the item was. He then incorrectly told me the ring was not eligible for return, even though I showed him my barcode and proof that the return eligibility expired that same day. After that, he brought over the Geek Squad manager, who suggested I buy a Best Buy membership "maybe" so they could help me. I spent over 30 minutes there getting nowhere, while they tried to push a membership instead of simply processing a valid return. I ended up driving to the Downey location, where they scanned the item and completed the return in less than 5 minutes with zero issues. No upselling, no misinformation, and no wasted time. Worst customer service experience I've had in a long time. It's no surprise this store has such low ratings.

We have been working with WFIT for many years. When the IT company we used to work with moved out…read moreof state and the principal retired, he set us up with these guys. For years, WFIT hosted our website and our business emails. We didn't have that many problems, but when we did, they were right on it. We shut down our office and are mostly retired now, although we still maintain the company. Since moving everything to our home, we seem to have at least one technical glitch a month, if not more, that requires me to contact "the guys". They provide help immediately and always seem to fix whatever issue we reported to them. They access our devices remotely and that has never been an issue. The prices they charge us are by far the most reasonable we have ever paid to an IT firm in the 30+ years we have been in business. I highly recommend WFIT to anyone who wants reliable, professional and reasonable IT services.

They helped set up my new business with phones and email. They were very helpful and friendly. I…read morehighly recommend them.

Best pc cafe in the city! The place is clean and not musty at all. Can't beat the prices here and…read morethe staff is super friendly!

Always a good time here. Staff is very friendly. Hardware is dope and very fast downloads.read more