Great clothes and great prices. Huge store with good selection. Super friendly staff.read more

Based on her website that the store was open, I drove from Madison to downtown C'Ville to find…read moreupholstery fabric, only to discover, via a tiny little sign in the window in a door way off the street in a parking area, that the store was closed and would re-open in February. While certain it has interesting merchandise, I find it incredibly inconsiderate and misleading not to make clear whether your store is open ~ or closed for a month. I will not go back.

I did not purchase fabric this visit because I wanted a particular color of silk and the offerings…read morewere limited. Still, I had not been in the store for a long time and I am so glad that they still exist! The town of Roanoke no longer has the fabric and sewing stores which were once available, and as usual the people who work here were attentive and kind.

I purchased over $500 worth of clothing. One of the linen shirts did not perform well for me. Even…read morewith my receipt this store would not exchange the item. They were rude and embarrassed me. They do not want to develop a long term customer relationship. Would not shop at this location. Madewell, Outdoor Provisions and LL Beans have much better customer service. I have shopped at Talbots for over 20 years and have never experienced this type of rudeness.

I went into the store m trying to find slacks. I was exhausted from searching around in crowded…read moredepartment stores with dressing rooms, messy from seemingly uncaring customers and not enough staff to help out. Someone (Logan) greeted me kindly, asked about what I needed and started helping me out. She took me to a dressing room, wrote my name on the door and tried to find what I needed. When she had to go, she turned me over to another kind employee after introducing her to me personally. They did the running around and helped me out with a lot of patience and thoughtful feedback. What a relief to be cared for so attentively and patiently. This assistance I was given was a breath of well needed fresh air and I left with a pair of slacks and a nice sweater. They considered my financial limitations and never once pushed a higher end sale. Thank you, Ladies!

This was a very friendly place that was super accepting to someone getting back into running. They…read morehave a great variety of shoes, and if you're unsure like I was they will literally watch you run with genuine knowledge of running mechanics and then they will give you a selection of shoes based on what they see if they see anything concerning about your stride.

I went to the store yesterday because I was having so much trouble with plantar fasciitis. Jessie…read morehelped me for almost an hour. He patiently picked out shoes that are known to support the foot and protect one from developing PF. He watched me walk with each pain of shoes. I left with a pair of shoes I think will make such a difference with this problem. I have been going here for years because of the attentive, kind and knowledgeable staff. They stand by their products and offer such an individual experience. Wonderful history of caring for people in the best possible way.

Amazing service, I got a used heavy bag there for a steal. Hayden, one of their employees, was…read moreparticularly helpful and disassembled the whole thing for me so I could fit it in the car, very pleasant the whole time and I would go back again. Shoutout to Hayden.

I absolutely have to share a very positive review about this location in Charlottesville. We are…read morefrom out of town and familiar with Play It Again Sports in our area. My son arrived on campus as a first year just one week ago and was planning to try out for the club Tennis team. He met on Friday with a couple of new first years to play doubles, and his racket frame broke. He was disappointed! I contacted this location and the amazing staff and wonderful owner, Troy, offered to deliver a racket to him since we are not local and he does not have a car. I sent an email on Friday night and had a response from Troy within an hour. By Saturday morning at 1, the racket was in my son's hand And he is now prepared for tomorrow. Troy, thank you!!! You went well above and beyond to help us with this situation and your efforts are so appreciated!! It's been a big transition week for him, so this was a step in the right direction of trying to get involved and now you have helped him be able to participate tomorrow with his own racket. THANK YOU!!

Great store with awesome customer service and a really nice selection of clothes and other stuff…read more Most of the things here are better quality than what you find at other places, and the prices are fair for the variety and quality of their products.

Not quite a flagship store size wise, but excellent selection and service nonetheless. They had a…read morenice selection on hand, and they continue to deliver a great value at superior quality.

Awesome place to stock up on the most up to date outdoor products and gear! We found some awesome…read morebrands that we live here including Prana, Birkenstock, Patagonia, KAVA, Chacos, Keen and more! Done of the specialty areas I noticed in the store wear bags for outdoor usage, sunglasses and hats for sun protection, and pet supplies to take you furry friend along with you on these Virginia trails! The staff is super friendly and helpful when looking for sizes, products, and even class information regarding upcoming events! I'm looking into the wilderness survival course! If you are in need of any outdoor camping, sporting, cooking, or fashion-wear, this is the place to go to!

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

Lovely selection of clothing, gifts, handcrafts, toys, books, jewelry and fun socks. Something for…read moreeveryone. Warm, welcoming, friendly customer service. Husband and kids have something to do while the wife shops for Eileen Fisher and FLAX clothing.

Tremendous service!! They are sooo nice!!! My daughter had a dress emergency tonight, and we…read morestopped in, desperate for help. The shop owner and her daughter lept into action to help. My daughter was having a school graduation event and was distraught. They couldn't have been more generous and helpful. Just really good people. Highly recommend!