I had a TV go bad and called The Big Screen Store where I had bought it 4 years ago. Greg Dahle…read morecould not have been more helpful. With his avice and help the TV was picked up for repair within two days. The bad news was it could not be fixed. Greg informed me I had 1 more year on my extended warranty. I thought it had expired. Greg was instrumental in getting my TV replaced at no cost to me. I highly recommend checking out The Big Screen Store if you are looking to buy a new TV. Good job Greg and The Big Screen Store! Bob G.

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

Quick efficient communication. Randy was patient, informative and extremely efficient for a tv…read moremount. Highly recommend and would use again.

Randy, did a great job, showed up exactly when he said he would !and was able to get my older Bose…read moresystem up and running with a newer TV. Highly recommend

Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Efficient, polite and respectful. I loved everything about this transaction. From inception the…read moreprofessionalism was front and center. I was able to make an appointment on their website with ease and it was confirmed within 15 minutes of booking. They showed up early, after calling to confirm if it was ok, and got straight to work. They did exactly what I needed while providing their expert recommendations along the way. They even vacuumed up the dust particles after the job was completed. Pricing was very reasonable. I highly recommend! These gentlemen did everything right!! They will definitely be my go to from here on out.

I really had an incredible experience shopping here. I know a little about audio equipment, but was…read morecertainly hoping for some help choosing an amp and set of speakers for my vinyl turntable. I've been to plenty of other stores where the "customer service" was condescending and tried to upsell me. Soundscape was very different. Ed listened to my needs and budgetary restrictions and gave me several incredible options within these parameters. He was helpful and insightful without being pushy or condescending. We also listened to some really great tunes on really great speakers while I was deciding. This was exactly the experience I needed to make an informed decision and I will return when I'm ready to purchase any more home entertainment audio equipment. I'm testing my new system on Pink Floyd's The Wall right now!

Walked in the store this afternoon ready to spend money on some audio components. By my count,…read morethere were two employees working. They were with other customers, and neither greeted me nor acknowledged me during my 10 minutes in the store. Out of all of the people in the store, I (a Black man) was the only person of color. However, my money is just as green as everyone else's. After 10 minutes of marginalization, I walked past one employee on my way out the door. Subtract one star from my rating for racism and there you have my bottom line rating of this business.

I requested service for my Zoom audio and video. Alan worked with me remotely for almost an hour…read more He said that the problem was with my computer and to buy a microphone/padded headset. Instead, I bought a new webcam, and everything is ok. Thanks, Katherine A.

Alan was simply great. My hard drive crashed and he gave me great advice on new equipment on our…read morefirst call. He then came out to attempt to extract the data from the old hard drive, but it was not easily recoverable. He declined to charge me anything even though he spent time with me on the phone and came out to my house. I paid him anyway. Integrity, promptness and knowledgeable. Virginia Tech grad and member of the Corps of Cadets!

Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

Had him hang about 8 paintings throughout the house. Very good, professional, responsive. Good…read morevalue for money spent.

Tim and his team from Revelation AV added ethernet wiring to my whole house. The service and…read moreexperience was awesome! They were knowledgeable and thorough. They arrived on time and completed the task timely. The finish work was excellent. Thank you

I received a quote right away to install a bracket (provided by me) and mount my 85" tv on it. I…read morewas quoted $69 + $550 for two persons. I was a bit shocked because it was more than twice the amount of the second most expensive quote we received. I confirmed with Sam via text that the price was correct because it was more than twice the price of 4 other quotes I received. He confirmed that it was indeed correct. Perhaps their service is worth it, but I was quite satisfied with the company I chose for less than half the price.

Wow. Upon buying a…read morenew house, we wandered to Gramophone to have a new TV or two installed. 1. The team was amazing. 2. The solution built for us is beyond amazing. Everything works perfectly, and they integrated several things that normally aren't found at home anymore (yes, I still have a LaserDisc, yes, I know in the age of streaming. I still have two record players, and yes, I am keeping them!). First off, they asked a lot of questions. That was awesome. Second, they cleaned up any mess in the house. Third and last, every component they delivered worked perfectly. I have one more home medical project when I get more unpacked. But I already know who I will call (and it isn't Ghostbusters) for that next project!!!!!

Excellent service for our home theater. Installed new projector and the picture is great. Lee is…read morevery professional and courteous.

We had F & B Electric give us an estimate on replacing our outdoor light post and light. Not only…read morewere they the best estimate but the electrician did a great job digging up the old post, installing the new one (making sure it was level!), and cleaning up. Highly reccommended!

Great service and very reasonable price. there could be a little improvement on the scheduling…read moreresponse times but everything else was so awesome, it's not a big deal. I'll definitely be contacting them again for other projects because of their pricing. Marvin installed two outdoor lantern porch lights and resolved a power issue, he was great. They even used stronger bolts than what came in the box due to the size and weight of the light. So, there's no skimping on materials and the work, just did the job right.