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Douglas Water Conditioning

4.0 (40 reviews)
Open 8:00 am - 6:00 pm

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3 hours

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100%

Services - Douglas Water Conditioning

Water delivery

Water purification system cleaning and maintenance

Water purification system installation

2 More Services

Water purification system repair

Salt delivery

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Recommended Reviews - Douglas Water Conditioning

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I removed the lid to show it is frozen solid

Absolute worst customer service ever. I have been a customer for a few years. Two months in a row, I received 5 gallon containers that were frozen solid. Last month one container busted open in my garage, causing water to go everywhere. This month, I received 4 containers that were frozen solid. It took 24 hours for 1 of them to defrost. Keep in mind, I had to bring it inside and had water all over my floors. When I called and asked for a manager, they said someone would call me back the next morning. I called back at noon and the manager was "at lunch". The manager finally contacted me after 4 pm and began harassing me over the phone. I wanted to let him know that I never would have accepted a delivery of frozen solid containers. Scott was extremely rude, said I was rude to his delivery people (I never saw the delivery people). Scott knows they were wrong, but didn't admit it. He does not know how to run a business. Why would anyone want frozen 5-gallon jugs of water????

My water system installed by Douglas Water.

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5 months ago

My goto for salt for my house both for the softener and to deal with my angled drive way. Pleasant and attentive people. Highly recommend.

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4 months ago

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Jasmine L.

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8 months ago

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2 years ago

Fair prices and friendly, honest staff! Will definitely be back for all of our water needs!

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1 year ago

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Jasmine L.

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3 years ago

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2 years ago

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1 year ago

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Jasmine L.

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1 year ago

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2 years ago

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Jasmine L.

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2 years ago

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Jasmine L.

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2 years ago

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Jasmine L.

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2 years ago

Very impressed with the quality of their product! They definitely did their job and had very good customer service!!!!

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Jasmine L.

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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Jasmine L.

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6 years ago

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3 years ago

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2 years ago

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Jasmine L.

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3 years ago

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9 years ago

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4 years ago

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Jasmine L.

Maryann, thank you for this 5-star review!

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3 years ago

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5 years ago

They did a great job of servicing our water softener. Came in. Took a look made a couple adjustments and done. Very happy

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4 years ago

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8 years ago

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16 years ago

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8 years ago

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8 years ago

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10 years ago

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11 years ago

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Ask the Community - Douglas Water Conditioning

Review Highlights - Douglas Water Conditioning

I installed a water softener separately because the ECOWater systems ones were a bit too expensive.

Mentioned in 11 reviews

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Beauchamp Water Treatment Solutions

Beauchamp Water Treatment Solutions

(16 reviews)

I love my water because of Beauchamp. We have had 0 issues with their products over the last four…read moreyears of filtering our well water through our entire home. Definitely would recommend them to all my family, friends, and neighbors!

We are so sorry we chose Beauchamps…read more Do not be mislead by their advertising and sales tactics. Please trust me when I say to stay with the smaller shops who do a good job at a reasonable price, like McIntyre's Soft Water Service or Wolverine Water Treatment. They've both been around for 40 years with the original owners still working there. They will take their time, not be in a hurry, and explain everything to you. Beauchamps installation people are untrustworthy, sloppy, do a poor job, and leave the house a mess. The sale person said they have 'master plumbers'. The installation person laughed when I mentioned that to him. He said he wish he was a master plumber. Beauchamps has to hire pretty much anywho they can get to get the job done as quickly as they can and hope customer standards are low. They will always be rushed, in a hurry, and learning as they go. They have NO pride in their work. For that, your installation will be sloppy and compromised ! Sales talk a good a talk but you don't see the full picture until installation shows up. Then it's too late. Goto any location and see if you like what you see. The people you will have to deal with when something goes wrong. Think about it and don't be in a hurry to buy. It's a big investment. Don't go for the modern store look as it's all show. Go for those that are honest and will be there for you when something goes wrong. I wish more people would see our message.

Douglas Water Conditioning - waterpurification - Updated May 2026

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