Great experiences with Douglas. Zack was very clear in his explanations and upfront, gave me…read moreseveral options. Installation was quick and easy.

i purchased their Ecowater sump pump combo backup system. Did not end well. I so wanted this to…read morework but I found out my warranty was voided because they installed this unit in my 15" pit which after installed realized it has to be 22". I kept getting alerts my water level was high then it would kick in and drain. Then I got high voltage alerts, then another that said undefined. Douglas was willing to honor my warranty but then in reading the paperwork I discovered it was not recommended using a generator with it. Another thing not disclosed to me. They didn't even realize it. Which why would they not know these things?? It is overly sensitive sending alerts over every thing. They did agree to remove it so I could get something else and return my money .... However when they came to pick up their sump pump they had no money to give me. After feeling lied to I did not give them their pump. I now have to return the pump to the office and then I get a check. I would have recommended their water conditioning but at this point I definitely don't trust them. This sump pump is apparently new to them and they have no knowledge of restrictions it has. I'm deeply disappointed this happened as the installers Connor and Wes were great and did their best to help. I definitely do NOT recommend this company at all especially their sump pump that they know nothing about. Call the manufacturer like I did. Every little thing voids the warranty.

Water Boy Systems did an amazing job with our water softener. We have now had it for a year and a…read morehalf and we absolutely love it. Grant came out (during a snow storm!) for the initial estimate. He tested our water and explained everything clearly. I previously had our water tested by an independent lab and, even though Grant did not know about these lab results, everything he said lined up with the lab results I had. I appreciate the honesty in something that seems like it can sometimes be a shady business. Mike came out for the install. I liked that he came with the right tools for the job and clearly knew what he was doing. He made sure everything was done exactly right and explained the water softener in detail. We have been using them for salt deliveries, which have been on time and reliable. Water Boy feels like a very wholesome and positive family company, which I very much prefer over some faceless corporation with cheesy sales people.

No one beats this company! Service is amazing, my equipment stays up to date, and it's worth every…read morepenny!! Very educational experience... they tested my "treated" city water and it had a scary amount of chlorine and hardness. I purchased a Reverse Osmosis and a softener, my acne cleared up after a couple weeks and my hair is no longer thinning. Love water boy systems!

I had an issue with my softener but the owner and manager both took care of everything. We all can…read morehave issues but how they are resolved is all that matters to me as the consumer. I'm confident in referring customers to this business. I have my service call tomorrow and am confident of their staff. Jeff was awesome at our house and good to my dog, which means everything!! . Sean Murray

Connecting with their office representative to get my concerns addressed was easy. She heard me…read moreand committed to respond and did as she said. Was very happy with the customer service provided.

I called 1st Choice Water Solutions to change filters and inspect the water softener. They came…read moreright away and did all that was requested. Next year they will come to do the Water Softner inspection and change the refridgerator filter. We are very pleased with the service and the value.

Great guys, honest. Completely took care of arsenic issue we had with our well water. Will…read moredefinitely use them again.

Brion Perry with Advanced Water Treatment is so knowledgeable and professional, he has a calm and…read morelogical approach to the solution he designs for your household and explains everything in a way that's easy to understand. One thing that stands out to me in a big way is, how patient he was with me. I ask a lot of questions because I love to learn about everything and especially wanted to be involved in the process (not to be confused with micromanaging.) Brion patiently fielded all questions and calls and made me feel exceptionally good about the solution we applied for our hard municipal water. Mike Martin, our installer, equally proficient and knowledgable, gave me a great rundown and walked the job with me mapping out where everything was going to run while I shared some details about our future plans for a finished basement. I was so enthusiast about this install and soaked in as much information as Mike would share to help me maximize the functionality of our softener. Mike provided a very professional install with high level attention to details and service. We're so glad we went with Advanced Water Treatment, and so will you!

Hi, I am writing this review to let other people in the…read moreCommunity know about my horrible Experience as a New Customer using this Company. I called Advanced Water Treatment at the end of March, 2026 to have our water softner system serviced. When I spoke to the lady at Advanced Water Treatment, she asked me if I would send photos of the Unit in my home so they could make sure that the Tech could have the parts to fix the unit on arrival. I sent photos, per Advanced Water Treatmenet on Friday, 3/27/2026 . My appointment was not scheduled until the upcoming Tuesday. The Tech shows up on Tuesday, 3/31/2026. I let him in the home and let him know that the Piston was stuck on our specific Unit which was the problem, ( Which he did confirm that was in fact the issue). The Tech then tells me that Advanced Water Treatment doen not even carry those parts! The issue I have with this company is they knew that they were not able to Fix my Unit because they don't carry the parts for the Unit I have but are still charging customers a service fee! Not one person from the Company called or text me to inform me that they didn't have the parts so I could've had parts here for them to install since they don't carry them ( Which was the whole reason I sent them Photos of my Unit in the first place) I have requested Multiple times for a refund which has been denied by the Owner , Brad! This Company is Scamming people out of their hard earned Money just to make a BUCK!

Jeremiah has been such a blessing to us! West Virginia has experienced to drought this past summer…read moreand he has worked with us so diligently to keep our water on. Not only does he help us keep it clean, but he is also orchestrated a plan to keep us having plenty of water in the future. Valorie is also just an incredible person. Caring, kind and diligent! This is an excellent company to work with I highly recommend them!

Highly Rate this company! We just purchased a second water softener from them as the first one…read morelasted 38 years! We again have zero iron in our well water, and it tastes great! Jay and Dexter were very professional, answered all our questions, and completed the job quickly. We couldn't be happier! If you need a softener system, use Advanced Water Treatment and you will not be disappointed!

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.