I've found so much rigged together shit in my house with their sticker on it. And they also dumped…read moremy geo thermal into the drain field and almost caused it to fail. Do not use this company.

The quote for installing a $23 part in a toilet that took Five minutes was over $600. The guy said…read morethey have a set price list. Did not use. We fixed it ourselves in five minutes after watching a YT video. Ripoff.

Ac went out on Sunday. Set up an appt for Monday afternoon. Got a call around 2 letting me know…read morethat the tech is on their way. The tech Jon was professional and quick. Determined the part. Had someone run the part to him. Fixed and back up running 100%. I found the price to be comparable to other shops / what I see online for services. The big difference is promptness and good communication. When it is 95 out that is what matters most!

Had a tech out just now to repair my AC, which is only four years old. He couldn't determine what…read morewas wrong and charging me $107 for basically nothing. Told me that the problem was probably dogwood but was going to charge me an additional $99 to clean that out! I called the office for verification and they told me that cleaning is extra. Beware! Do not hire this company they charge way too much for no service at all so disappointed!

Tony did exactly what he said he was going to do, exactly when he said he was going to do it. Good…read morework and very fair prices.

Agree with previous review, Tony was great! Pricing was very fair.read more

Josh and Dakota came out to swap my water softener for an apec filter and conditioner. They were…read moresuper nice and informative and did a great job. I will definitely used them for any plumbing jobs in the future. Thank you Rob, Josh, & Dakota!

The best! Came out to replace an outdoor water spigot. Reasonable rates, quick response and work…read moredone in less than an hour. Will call them again!

It's great to find a business that specializes in just water heaters as you can count on expert…read moreadvice with each visit. The owner Casey serviced our water heater with expert work and a fair price. In reviewing the Yelp reviews, (all 5 stars) and pleased with our service, it seems like Casey has carried on his father's mission of being prompt, kind and fair.

We called Al's after they were the ones to originally install our w.h. In our house years ago after…read moreours started clanking. Not only did a service person come out within a few days, but they were happy to do a 5 min video explaining in detail what we needed to do going forward. This was really helpful and he was happy to answer specific questions and even chat with my husband after the video. It was well worth having a tech come out! So thankful to have Al's!

The owners son is a complete idiot whom thinks he knows what he's talking about, and or doing. The…read morekid could not even unclog my drain and still charged me for it. Afterwards i found the kid in my 11 year old daughters bed room laying in the bed with her. trying to peep some 11 year old buns...

Josh ray has the most quality work I've ever had and would highly recommend him but he's does have…read moresome weird son who smells like fucking dawg shit with some shitty ass hairlin.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

Beware they try and find problems where they don't exist!!! Their care program is a total scam!…read moreThornton & Grooms said we needed a new furnace, another company came out and said it was fine.

false advertising on their website. cancelled our appt a day before was scheduled. had the appt for…read moreabout a month. was very clear when scheduling why I scheduled.

After 15 years service we had to replace our water heater. We went with a Lochinvar model from AAA…read moreService. Installation went well and we had 3 years of good performance until last month when we noticed corrosion on the top of the water heater. We called in AAA Service. They charged us $89 to tell us the unit needed to be replaced. And then informed us that just the unit was still under warranty and that installation of the new water heater would be $500. After just three years of service! Lesson: Avoid Lochinvar water heaters and AAA Service.

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.

They did a great job with my dishwasher. They were very efficient and knowledgeable. They finished…read morethe repair quickly and it has worked great ever since.

I am appalled at the price gauging of this company on parts and labor!!! I wished we would have…read moredone our homework first, but we were in need of our oven. The part we needed was a "oven blower" that cools off the oven and a control pad which the tech initially called a "hall sensor". When I called AAA, Michelle told me the cost of the 2 parts was $134.00. They charged us almost $470.00 and the tech was done within 45 minutes. The cost of labor was $336.00 for 45 minutes???? What A rip off!!! Plus after doing further research, the cost of the parts were significantly less also.