1. When I arrived, I was told I did not have a reservation, then was told they accept nothing 8pm,…read moreof which I reserved online at about 5pm.
2. The lady on the intercom (Video I assume) at the entrance gate said they don't have a reservation even after I gave them the reservation number and showed them the confirmation on my email.
3. After15 minutes, of waiting, they said they cant do anything for me. Then after going back and forth, they tell me someone will meet me at the gate.
4. A guy arrives at the gate with his sidearm saying and I quote " Are you kidding me, bad time of the night bud, bad time of the night".
5. He proceeds to say, I will let you in, but, and I quote "Don't ever come back here again". I said to the guy, sir I have a reservation (showing him my email confirmation" he goes "I don't care, I will get you in for one night, and you leave in the morning" normally minimum of 2 night stay, and I paid $50 cash to let me in.
6. I can only surmise they saw me on the intercom camera, and didn't like the color of my skin, ruining my first trip with my family with my RV. Especially picking this site as being highly rated, of course of certain type and ethnicity.
7. There was no screaming on my part, I was very polite, as because of the guy approaching the car with his sidearm, left my kids very frightened. We did stay there the one night because of the time and left early in the morning per their request.
8. Not a very nice attempt at a RV Park, it just spoiled the experience, it was uncalled for and totally unsolicited, as such I will never go back per their request and mine.....
Dear Mr. Urriola,
Thank you for making this reservation with us. We understand there are many campgrounds to choose from, and we consider it an honor that you have choosen us. We would like to thank you for this opportunity.
We show you will be arriving after 1pm on Aug 03, 2016 and departing before 12noon on Aug 04, 2016. We currently have reserved site Site 21 for you (we do reserve the right to reassign sites without notice).
Your total for the above stay will be $49.73, and your reservation confirmation number is 6340.
Since we do not require a deposit to hold your site, we would ask that if your plans change please let us know as soon as possible to free up your site to other campers. If you have any questions please feel free to email, or call us.
Thank you, and see you on Aug 03, 2016,
Gerry
Pellicer Creek Campground
904-458-7275