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    Dougherty Pharmacy - Hamilton

    5.0 (1 review)
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    3 years ago

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    Walgreens

    Walgreens

    (9 reviews)

    This is the experience I had with Walgreens Store #09798 (4855 Commercial Dr, New Hartford, NY…read more13413). I stopped in while traveling to pick up a few supplements and I'm glad I chose this location. The service was genuinely excellent. Aly (shift lead) and Justin (manager-in-training) were professional, patient, and proactive from start to finish. I was trying to figure out how to use my Walgreens Cash rewards, and they walked me through it step-by-step with zero attitude, even though it required extra verification and a couple extra taps on the register. Despite limited staffing at the front, they kept everything moving smoothly and stayed calm the whole time. It felt very old-school in the best way, disciplined, competent, and well-run like a good operational military team. Shout-out to Aly and Justin for solid, capable service. This is exactly how a store should be run. Highly recommend.

    For the last 6-8 months my prescriptions that I get every month are either on back order or have…read morehalf scripts available.... And THATS HALF THE PROBLEM!!!! When a script is due to be refilled they never have it ready until I am out of meds up to 7 days past the due date which means I go without my meds!!! I need my blood pressure meds and not having them when I NEED them increases my blood pressure!!! I'm sure they don't want me to have a medical emergency due to their inept service!!! Get with the fucking program Walgreens!! And stop with the bullshit excuses!! And it's not just this particular store!! I've heard the same things from other stores in the area complaining about the same issue!! This is unacceptable!!!!

    Dougherty Pharmacy - Hamilton - drugstores - Updated May 2026

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