Decided to go on a nice little staycation while rates and tourism is slow. This was the perfect time to come and relax for a few days. The staff at DoubleTree were so sweet and attentive. I had a great experience and had a very relaxing time staying here. read more

Chose hotel based on quiet location, close to Berkeley (easy, straight shot, less than 30 minutes), fitness center/pool, and parking (including valet parking). Pre-check-in email allowed me to chose my room, which decreased anxiety as to what rooms would be available on arrival. Received warm cookie and water on arrival. Although is a little thing, get bottle of water with room service. The bath items are nice and smell great. Happy to know 1/2 used bath items are donated and the facility recycles. read more

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Overpriced on everything, more so than most. No free breakfast, no free parking $20. Quite a long walk from buildings 3 and 4 if you want to get to the lobby. The mattresses are cheap and awful, not supportive, which is what we care about most. They try hiding the cheap mattresses under toppers. The cleaning crew is very nice. You can drive to the end of the point or to the marina for free, so consider a room elsewhere. read more

Dont expect to get what you pay for. For 300 dollars you'll likely spend your night next to a utility closet down in the basement of building 4. Greeted by high powered fans drying the carpet that reeks of mildew and taxi cab air freshener. A lovely veiw of the dumpsters out back, and a built in night light from the patio light outside. The fact the blinds dont close makes it a great retreat for exhibitionists. If your looking for the real Cali experience, walk across the street to the homeless encampment for your pic of the best illicit drugs berkley has to offer. Great customer service however, they will gladly tell you that you've been bent over and there is nothing they can do for you with a smile all day long read more

The property is beautiful, right on the water the sailboats are so close! The lobby and parking were also nice. The bar.... Horrible!!! The bartender was terrible! It was a dark haired guy, middle aged. I ordered a margarita, he didn't even shake it! Just lazily poured random ingredients into it and half assed stirred it with a straw. It was so bad I had to go back inside for another shot of tequila to pour in it. Ya that was a $26 margarita. Worst and most expensive margarita I have ever had. A bartender is supposed to be engaging and make good drinks! This was the opposite. The room was okay, the ceiling was kind of creepy, mascara on one of the pillow cases. I am giving it 2 stars for the location and 1 star for the easy check in. read more

I spent several days here while on business in Berkley. Overall this is a nice facility. Friendly staff, clean rooms, good prices. The pluses: Location, location, location. If you need to stay in this area, I'd come back here in a second. The properly is very nice for a hotel and the water and marina views are excellent. Drop right out your back door for a walk, run, or bike ride on the paved trails around the bay. Their beds and pillows are also very comfy. There is adequate free parking onsite. The minuses: The place is five buildings 'long'. If you are in building one or two, it's not a big deal. Beyond that its going to be a walk from the main area. The walls here appear to be relatively uninsulated. I could hear the person talking on their phone and watching TV at night in the room to my right and in the room to my left the couple doing, well, uh, what couples do! Geez. I didn't need to wake up to that, but they certainly enjoyed their stay. read more

I went to a 3 day Bemer training at this hotel and wanted to give special thanks to Alex, for whipping up some vegetarian pasta for me and another Indian gentleman, who was in our group, since neither of us eat meat. When you don't eat meat, you sometimes get treated like you just don't matter.... it's like people just assume you must have no appetite or you don't like to eat, which is totally not true. I love to eat, I just don't want to eat something that had to sacrifice it's life to wind up on my plate. You would think this would be universally understandable, but sadly, it is not. Anyway, I was with a group of about 50 people this weekend, and when I saw that there were no vegetarian entree options at the lunch (which I already paid for ahead of time), that did NOT sit well with me. The other man was sitting there at the table, unobtrusively muching away on salad and a cookie, not wanting to make any waves, but I was like, OH, HELL NO!!! I am not someone who's just going to just sit back and not say something. You don't make progress and change without voicing your opinion. So I went straight to the front desk and told them I didn't think that was right (trying not to be a total jerk because I'm not stupid, I've worked in restaurants, and the last thing I want is for them to spit on my food). Alex came right out and said he would make dishes for us, at no extra charge. I really appreciated that, A LOT. Had he NOT done that, I would have had a very negative opinion about this hotel, and probably wouldn't want to set foot in the place if Bemer has another gathering here. But they made it right and I appreciated that a lot. I also appreciated that one of the people at the front desk gave me some copy paper when I ran out of paper taking notes. Oh... and the coffee that was provided outside our meeting room was reeeeally good, people were commenting about it. Thanks to the staff at Doubletree for making this weekend's conference an enjoyable one. read more

This hotel is better than any of the Emeryville hotels in my opinion because there is plenty of free parking, an indoor swimming pool and the restaurant overlooks the Berkeley marina which is very pleasant while eating breakfast. If you can find a deal that includes free breakfast (I did), the price was well worth it as well. The front desk staff seemed really slow and incompetent though. read more

I checked in on my app. Arrived at the front desk and was informed my keys had been made and were awaiting my arrival. "Such great service!" I thought to myself. The employee stated,"This is a great room- my favorite in fact. It has a great sitting area separate from the bed. You're only staying for a night. If you see were for five nights you'd really appreciate the room." First red flag. Too much talking about something makes you a sales person and now I'm on guard. Then the employee told me, "You know what? I'm going to make you my customer of the day. Breakfast is on me tomorrow." Second red flag. What dole out the goods? I haven't done anything to deserve them nor have I complained about anything. I am handed the warm cookie, a map to this labyrinth of a hotel, two room keys and sent on my way to find room 4217. I move my car around to the other side of the hotel. Schlep my packed belongings up to the second floor only to find my room is sharing TWO WALLS with the elevator. Oh hell no. But I'm all the way over here and I don't complain. I just confirm with myself that I should, once again, trust my gut. I understand there have to be elevators in hotels. What I don't understand is why rooms are placed sharing walls with them. I have future bookings for this hotel coming up and I am going to look to book elsewhere. The cell reception is terrible. If you enjoy piecing phone conversations together with every third word then you will have a different appreciation for it than I did. The complimentary breakfast was an interesting buffet spread. It went from kimchi to dim sum to oatmeal to breakfast burritos. The wifi works well. The staff was nice they just stuck me with a crappy room. read more

Walls are indeed thin, since we were on vacation we weren't there most of the time, nothing to be worried about too much...stayed for 4 nights with marina view. Highly recommend using the free shuttle service to downtown Berkeley for use of BART. Free parking, great service, clean room, restroom kinda small, but overall was great!! read more

Only stay here if you're a sound sleeper. The doors do not close gently and slam shut every time someone leaves their room. Paper thin walls that I could hear the conversation my neighbors were having. Nothing too impressive here besides the cookies but cheaper than staying in SF. read more

DoubleTree by Hilton - Berkeley - Came back to our room and the housekeepers decided to go on break and leave their equipment in our room. - Hotels Near Me - Berkeley, California

I wanted to love this hotel, but it wasn't happening based on the room. pros: beautiful location, nice staff, good bar. cons: the buildings are old and in need of upgrades. the elevator (yes, only one) was filthy and the door was vandalized with scratches of crazy patterns. just a generally dingy old building. the room was adequate but not worth half of what we spent. one of the lamps was held together with electricians' tape, the toilet tissue holder had been ripped of the wall and the repair was a big white patch that had not been painted over - a new one was put on but was barely attached swinging back and forth, the bath tub had one of those handicap bars in it that was rusted, the light switch in the bathroom was cracked and filthy, the paint on the door was chipped and dirty. I took pictures to memorialize the terribly over priced room. not to mention the fact you have to pay an addition $17+ with tax to self park your car. Go for the location, not the hotel and try to get a special deal for the room. read more

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Stayed here for a business trip. The first stay was great, even though under renovations I had patience. I did notice during my last trip there was broken glass in the parking lot (building 4) which implied a car was broken into; it's pretty dark and I wouldn't recommend walking alone since there's a public path with stragglers soliciting, a homeless man on a bicycle almost ran into me while walking to the lobby which I took the outside route forcing me to jump out of his way off the path, so I would recommend taking the hallway on the second floor which links from the lobby to all the other buildings. The gym amenities are too small, not worth it at all. My second visit I came across being put into a room where the heater did not work, addressed it to the front desk and nothing was done, not even a room change because the hotel was oversold. Biggest issue I had this time around was parking in lot 4 and walking to building 3 I notice a DIFFERENT man on a bike with a set of tools and rods on the back of his bike scoping through car windows. As my girlfriend was walking towards me from her car he approached her and asked her if she was okay which she said yes and kept hovering around and started making advances towards her and implied he would "make everything okay," he then saw me and started riding his bike towards the path. We got in her car and drove to the front desk to report the issue. It turns out valet services knew the guy and said he is a local who lives on the dirt path across the hotel and has been there for years and is harmless. Front desk did absolutely nothing, for which I believe the security in that dark lot needs attention! Unfortunately I am giving this property a 2 star for the security and dark parking lots, and until this issue is addressed. It's not really safe for a traveler. 2 stars instead of a 1 because my every visit (including first trip) to the breakfast I've had a server named Roger and he's made my experience with breakfast always a 5/5. Great personality as well. Edit: Reported the heat issue to front desk prior to going into work to have it looked at while gone for the day. Came back to room and issue wasn't addressed. Told front desk and they sent an engineer to room to report the board in the heater needed to be replaced. They switched my rooms since there were more availabilities, but I feel this issue could have been resolved while I was at work instead of having to come back to a room to relax to while someone else was walking back and forth taking apart the heater. read more

Doubletree are always nice of course , just the location and the multiple building is confusing but being by the water is nice :) They gave out some delicious cookies at ck in , they put me in a dirty rm but house keeping was up there and gave me a clean one read more

Nice property, beautiful view, well nicely kept ground, very nice staffs. Had the pleasure of dealing with Tanzania, super sweet, laidback, just an awesome welcoming experience. Thank you. read more

Nice place for meeting someone. Restaurant is nice decent price. Good sitting areas here too

This is my third stay here while visiting Berkeley. As a Hilton Honors member you get free wifi, breakfast and of course cookies. They offer a shuttle service that goes as far as the BART station so that is convenient because parking can be tough downtown. The rooms are pretty standard. The shower tub is a little narrow but ok. Hotel is right near the marina and park which is great if you want to do outdoor activities. They also have an indoor pool. Staff are friendly and helpful. read more

Rediculous parking prices. 10 minute visit with a friend cost $8.00. That is the minimum parking charge. This in a hotel that is old, room prices are lower than neighboring properties because it is so old and not clean. Elevator smelled like someone or something died. Staff was rude. Hilton should be very ashamed. I am a long time Hilton member and this will cloud all future stays anywhere in the Hilton family. read more

Upon arrival, it was a bit confusing where to park because the lots were gated off. Check in itself was fine but the receptionist neglected to tell me about the free breakfast buffet or the restaurant on site. She just gave me a map to show me how to find my building. I didn't know I was getting an ajoining room. We found out about the on-site amenities from a gentleman we met at dinner down the street at a Japanese restaurant. The second day I explored the grounds and found the breakfast buffet and bar and grill. Later that night, a security guard knocked on the door to give us a noise violation letter. I went to the main building to to talk to the manager. He was extremely rude! Basically, he said there complaints of arguing and loud voices and if there were one more we we're going to be asked to leave. The level of disrespect was unbelievable and completely ruined my trip!!!! read more

This place is absolutely horrible! I booked a room a week in advance and got to the hotel late at night from driving up from LA and they booked my room to apparently a big group of people they have a "contract" with. Mind you this is at 3am, my 1 year old is with me and they're taking there sweet time. They've already taken money out of my account! Update I see someone left a comment from the hotel.... it's actually interesting because they told me they processed my refund and contacted my third party booking website and had it all taken care of when they actually DIDNT. After calling the hotel twice and no one returning to me with information I finally called Priceline and they took care of it for me. So thank you Priceline. read more

As a meeting space this place is great. Didn't stay here, this review is just on the venue only. Came here for CE, they have a nice meeting area with great views of the Marina. Best of all they have wifi! The other participants that did stay here seemed to be satisfied as well. read more

I checked in 6 hours after my check in time assuming that would give the hotel enough time to properly prepare the room. I was given the room key to an already occupied room. Another guests' luggage and undone sheets were scattered across the room. And management never apologized or took back the wrong key cards when we were given a new room. The hotel finally apologized after we had filed a complaint with the corporation. Consider this when thinking of your safety and stay. read more

Love the resort atmosphere. -modern furnishings. -bar w/ fireplace overlooking bay -restaurant overlooking bay -great views of SF and docks Love the customer service -they were gracious and accommodating -we were lent a room to rehearse in for 30min gratis -hotel shuttle drivers were very accommodating and helpful -love the BART pickup Love the free parking. read more

What a weird set up... Impossible to find your way anywhere! The rooms were pretty gross and the floor smelled like dog pee all over the hallways. Sliding doors were terrible to work too! Plus side the staff was super friendly and they let us stay in the pool all night! But for the cost it just wasn't worth it, meh read more

This place is a hidden gem. The exit off the freeway is a bit congested and I was nervous. Once we arrived we were able to check in right away (1pm) even though check in was 4pm. We had just arrived after a 7 hour drive. The warm cookies were a nice gesture. Chris was very helpful in recommending Skates by the Bay. The shuttle took us into to Downtown Berkeley both nights. I recommend building 3 so you can be closer to the Marina for the view. We were in building 4 by the elevator and it was quiet. The room was clean, the balcony was a nice touch on the 4th floor. I recommend adding the parking fee to your nightly stay as the in and out privileges were without hassle. We did not eat at the hotel or use their indoor pool. So I can't give 5 stars. They both looked really good though. The walk along the Marina is awesome. Also, the community garden is a nice touch. The shuttle takes you to the Bart station so you can head into Frisco, a 30 min time frame. This hotel will be my go to for future visits into the Bay Area. Sean from the shuttle was also really helpful. I booked this hotel through Hilton Honors App without hassle on my iPhone. read more

For the price and location, I expect better service and better rooms. My room was clean and bright (recent remodel), and I like the Berkeley Marina, but this hotel is just shy of three stars. From the small rooms, to the marshmallow-squishy mattresses, to the inconsistent housekeeping, to the focus on local business conferences rather than relaxing ... I can't put my finger on one cause, but I'd go slowly mad staying here for more than a few days. Hotel pros: - two pools, including a lap pool by the fitness center - weight room (open until 11) - many rooms have views (odd numbers yes, even numbers mostly no, building 3 not at all) Hotel cons: - would not allow a cancellation with a week's advance notice! - extremely limited food options near hotel - spotty housekeeping - no wireless in rooms - Marina is dead at night - fog horn goes off every 15 seconds, all day and night read more

I booked this room through priceline.com and got a great deal.. i actually had no idea where i was going until i already paid. I am thankful that i am pleased with my experince. The staff are helpful and friendly: Everyone i saw said hello or helped me if needed. When i first arrived i was given a room with two double beds.. so I immediately headed back to the desk to explain i needed a king bed because my husband is 6'3 and two double wouldn't work for us. It was no problem for them and they gave me a new room with a king bed. My husband has throughly enjoyed the size of the bed. The cookies are great and they can run up to your room pretty much anytime. I was in the resturant and asked if i could order a cheese plate and take it up to my room on the orginal plate.. no problem they even put plastic wrap on it for me. The staff also bought me silverware too. Pretty much, anything that i asked for i recieved. The View and Location: Beautiful view!!! You can go biking and running if you want by the water. There are nearby resturants to visit and a store called Sea Breeze. They were also a pool and hot tub. They don't charge for parking!! Great outdoor seating Drawbacks: MAJOR DRAWBACK..at least for me. The Resturant at the Hotel. The staff don't really seem like they enjoy their job or are not super friendly. It feels like you can't relate to them. The Food: I didn't have breakfast.. i did look a the dinner menu. The menu wasn't creative.. alot of fries on menu as sides. It seemed over priced to. I was recommended by a waitstaff not to try the Chowder ( I appreicated them being honest.. at the same time though it makes me disappointed) Yes, the pillows go flat. Overall: I would come back. The price I paid with priceline was great.. i do think the org. price is kinda steep. Other then that, a great experince. read more

Not too happy about my stay at Double Tree by Hilton Berkeley. Housekeeping definitely lacks efficiency here. On the first day I had to call them because apparently they're not careful enough to clean the doors in the rooms. Both the entrance door and the bathroom door were dirty with hand prints and the bathroom door even had some brown substance splashed all over it. They forget to leave extra TP and Kleenex. Room service is hard to reach, somehow I kept getting the answering service every time, but I was eventually able to order breakfast and the food was actually good. The bathrooms are small and lack magnifying mirrors and vents so it gets pretty stuffy in there when showering. The hallways are very long they don't keep them too clean and in some areas there's these bad smells. I liked the recycling trash cans in the rooms but they don't hold much trash. Overall the staff is nice and the location is really convenient for it's centrally located and it makes traveling to different areas very easy. Nice ocean views. read more

DoubleTree by Hilton - Berkeley - View from my room. - Hotels Near Me - Berkeley, California

Older but well maintained hotel on the marina, close to shopping and restaurants! Very affordable, free double thick chocolate chip cookies! read more

I visited a friend who staying here, and the service was amazing! We were greeted and offered chocolate chip cookies that were still warm. I think the line is, you had me at hello :) The location is great, beautiful views, it felt like a mini vacation from the city. The dinner was just what I needed on a Friday night after a busy week. Beautiful views of the sun setting with amazing service. Our waiter was very attentive and made several recommendations. I loved that they had small plates, which allowed us to try more food, always a plus. I had the calamari which was delicious and the salmon which was perfect. I'll definitely want to go back with friends (this place is huge) for a weekend getaway. read more

I travel a lot on business so rating hotel beds is my unofficial hobby. The king size bed at this beautiful hotel by the water was, dare I say it, the most comfortable bed I have ever slumbered upon in a hotel...ever. I slept like the proverbial baby. Other perks: Did I mentioned it was right on the water, with a harbor full of boats to photograph. I hit it at the right time of year too because it seems like every bush and tree on the well manicured grounds bore flowers. The hotel itself seemed newly renovated. It had a couple of in-door pools and spas. The gym was adequate and clean, well stocked with towels. Upon check in, they provided a nice gift bag with chocolate chip cookies (yeah, they had me at "chocolate"). I would defiantly vacation here. read more

When you check in you get a fresh warm cookie :) the check in process was quick. The property is under remodeling in certain areas this is smart because the buildings are starting to show there age. The room we stayed in had 2 beds however the beds are full size! The views of the marina and San Francisco are awesome. This hotel is very close to the university of UC Berkeley about 5-10 minutes driving. Plus its close to shops and restaurants. read more

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Since I put so much emphasis on how loud this place is, and it is very loud, I will talk about the other parts of my stay. As I mentioned, the front desk staff was very cordial and helpful. The parking was expensive. The room was very out of date. Everything felt older and run-down. The location is excellent. The walk around the hotel was very nice. I liked the free shuttle that takes you within 3 miles of the hotel. The buffet for breakfast was pretty expensive, but the muffins were delicious. All-in-all, I would not stay here again unless the hotel made updates to the rooms and added insulation. read more

I found out about this hotel via the Yelp newsletter, and probably never would have been aware of its existence otherwise: it's nestled down into the wharf area I don't normally frequent. I booked a quick one night stay for my mistress and I, and we were instantly upgraded to the presidential suite, which was unexpected but very very appreciated. Doubletree: you made me feel like a big important man, when I was just on a budget. The suite itself was extremely well cared for. Our room looked out over all these docked boats, which made me feel like I was a record producer in the 70s, or back on the east coast. Always nice: the bathroom was very clean without any weird stains or lurid hairs. Something I didn't like: They didn't supply the little kitchenette with a corkscrew, which was annoying. Room service brought a bottle opener after a minor delay. We did not drink wine that night. The bar itself was a bit of a disappointment. The server wasn't really exuding any charm, they were running out of food, and the atmosphere sort of felt like the bar had seen better times. read more

I went to eat here with 2 friends and here were some of the things I liked and some of the things I disliked. Upon on first walking in my friend noticed that all of the glasses on the tables had spots on them and were dirty. The wait staff were ok and the service took a long time. It took a long time for the food to come with only 4-6 tables taking up the restaurant. The nice thing is was that the bread was warm and the waitress brought us clean glasses with water in it. However the waitress never offered us anything to drink at the beginning which I thought was odd and I wasn't in the end impressed with the service. The food though was great and it was nicely plated, and I liked everything we had. We had 3 appetizers, a salad, and 3 meals. All were great, jumbo shrimp was awesome, and so was the wedge salad. I had the half chicken, my friend had the linguini and shrimp, and my other friend had the rib eye. We split all the meals and everything was great. Walking around the place and the view was incredible, so that was a nice touch and the scenery and the ambiance of the restaurant made up for the little differences that we noticed, as far as I would go here again I am not sure. The Claremont Hotel is much better food wise, and quicker service for the same price. read more

This property is beautiful. We set aside a courtesy room block for wedding guests and the majority stayed here. I had some bumps in the road with one catering person who didn't seem to respond to any of my calls or emails and when he did he was nice-but still didn't set up the reservation for our banquet room properly. After further dealings with the catering department I now know this is just the person and not a reflection on the rest of the Catering and Sales team-everyone else was great and fantastic with follow through. Even with the bumps, I still give this place a 5 because the property fixed the banquet room situation very quickly, and Ashley the Manager in the Sales department was extremely understanding and accommodating when I discussed the challenges we had with the catering person. She took care of us right away and made us feel better about the entire situation. Their Front Desk team is fantastic. Very polite and hospitable. I felt like I was getting 5 star service without the stuffiness. Any request we had they met. I appreciate the entire team for making our stay wonderful! I can honestly say I will be back and using this property for future functions. read more

An update ... Hilton management has transitioned April and is trying to make amends. I am pleased that there is a willingness to correct past mistakes - on our next visit (courtesy of Hilton) we'll see if needed improvements are lasting. Folks in Berkeley deserve better - and certainly with things as tough as they are, a little more respect would be reassuring. Still a Hilton customer (for now), but on a recent trip to Denver two weeks ago I stayed in a Aloft hotel (by W) - same price and worlds apart in terms of guest experiences. I will report on the next stay, so stay tuned. read more

We stayed for two nights at this hotel on 3/24-3/25/2015. I can't say enough about this place. Clearly, the management at this hotel values and promotes excellent customer service. We couldn't pass by any staff members without friendly smiles, being asked how are stay was going and if he/she could do anything for us. We have never stayed in a place that had such a pleasant staff. They live their motto of "We'll Make it Right." We had a minor issue with our room and they went above and beyond to "Make it Right" very quickly. In addition to the customer service, the views are amazing and everything was clean. We ate breakfast in the restaurant and the buffet spread was incredible as was the wait staff. We didn't feel nickel-and-dimed for everything like some hotels. There was free parking and free Wifi. We appreciated the always-available water bottles, apples and warm chocolate chip cookies (all of them were always free). It wasn't super expensive like staying directly in downtown SF, but we had easy access to SF. We enjoyed the proximity to downtown Berkeley (try the Cheeseboard for lunch or dinner in downtown Berkeley if you stay at this Doubletree). Overall, we were very happy with our stay and would absolutely choose this place again when we head up there on our next trip. read more

Staff was excellent. The facility itself is pretty lousy. The rooms are quite small. One elevator is too small. The pool and hot tub area were small. We went on a night where there were holiday parties. Not a good plan. The surrounding area for walking was nice. I would recommend staying at a newer Hilton property over this hotel. It was not that great. read more

Reading through the ratings, I think the 2 & 3 star ones are pretty accurate. We were staying here for a conference, and the logistics of that part were pretty good. But the rest of the hotel experience wasn't great, which I'm reviewing here. When we first checked in, we were placed in building four while my coworkers were in building three (we registered and checked in together). It was confusing to get to building four since you need to go through two and three to get there--the signs need updating. When we finally got to the end of building four, none of the three keys we got worked. So we ended up going back to the desk & asking to be moved closer to our coworkers if possible. We were told no problem. When we got into the new room, the glass door to the courtyard was wide open. I would have been so creeped out if it had been dark! Turns out the door was open because it was off its tracks. Off to call maintenance. He put it back on its tracks, then I saw the indoor curtain for the door was totally molded. The housekeeper that came in to see it recoiled from it and insisted on immediately calling the manager for us to move. So troubling that neither the open door or molded curtain was caught! Back to building four. At this point, I was defeated and exhausted. The shower had a dead fly in it. Ugh. Housekeeping seems like it needs to be fixed here--there also seems like there's a shortage of help, causing these issues. There was also an issue with billing that was exhausting. I could go on, but I won't. I'm an H Honors member but didn't sign in as one due to registering for the conference. This hotel was a bummer for the brand. They could be so much better. View was beautiful though. read more