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    Aiden By Best Western - Berkeley

    4.3 (38 reviews)
    ModerateHotels
    Open Open 24 hours

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    Hotel lobby
    Gladys C.

    I was skeptical as I drove up to this hotel from the look outside. It looks fine but it wasn't what I was thinking it reminded me of maybe a dressed up apartment building when I drove up. But I will tell you looks can definitely be deceiving. The lobby is clean and the staff friendly and accommodating. The room was small but well maintained, clean, and very modern decor almost posh. I was traveling on business and this hotel ranks high on the best (without a full kitchen in the room) hotel I've stayed in on business travel. Quiet! And I mean church mouse quiet. I got the best sleep and no loud guests or door slamming. They offer valet parking in which it was $29 per evening. The valet parks the car in the hotel garage. They offer breakfast (hot or cold) that you could have brought to your room or you could go to the lobby dining area and enjoy. The breakfasts are for a cost. They offer free beverages in the lobby like fruit infused water, tea and coffee. Security seems on par as I felt safe in this hotel. There are some cool walkable restaurants and stores around the hotel. The staff were all nice to me. I recommend this hotel.

    Camilo the kind and friendly night manager
    Joyce M.

    Best kept secret won't be secret for long - this little hotel is a modern boutique hotel masquerading as a Best Western - it packs in so much value for the price and has warm and friendly service. This is my first stay here and I'm so glad I selected it! Camilo the night front desk manager was very welcoming, kind, and helpful in every way. Thanks for the wonderful welcome and making me feel right at home! Great service deserves a great review! The property is completely new/updated, modern, very clean, and pretty quiet. It's located in the very walkable neighborhood on University Avenue close to Trader Joe's, Target, UCB, Target, and an eclectic collection of interesting restaurants within walking distance. The rooms are functional and thoughtfully designed for a comfortable stay, for studying, including extended stays as it has great little drawer, shelves, and other little built in storage space. I love the views from room 308, which has corner windows and lots of natural light. The rooftop is a beautiful place to watch the sunset. The bed is a touch on the soft side but I still slept well. The bed is more full sized than queen but it was fine as I had it all to myself. There's a complimentary coffee and tea bar, kombucha on tap for sale; breakfast to order from a local restaurant delivered to you, Keurig in the room with complimentary bottled water, a mini fridge, water glasses and glass mugs in the room, a programmable safe, ironing board, Kleenex branded tissues, Drybar toiletries including their nicely formulated lotion, valet parking, bikes for you to ride, the list of amenities goes on and on! Someone put their heart into this little place and it shows! I didn't check yet if they have a gym but you could easily get your workout by walking up and down University Avenue. Oh and they have bikes, and two TRX in case you want to work on your split ring tricep dips on the rooftop while watching the sunrise lol. This place is a hidden gem for now, but probably not hidden for long. You won't regret staying here! Update! This place is still great, they are undergoing some renovations. Rosie the day manager was really wonderful too, offering to move me to a different room as my AC wasn't working. The service makes up for the little hiccups, kudos to the staff for looking out for my comfort!

    Teresa B.

    I can see why this place has so many great reviews- I travel a lot for work and this is probably the best Best Western I've been to! Shout out to their staff who were all super friendly and professional. The room is big and spacious, and very clean. I really liked the office/desk set up. The only complaint is I kept trying to turn the heat up and it wouldn't go past 65 degree. And my colleague's room down the hall was too warm and wouldn't go down below 72 degree. The hotel is conveniently located, with a lot of amenities nearby including a Target, a nice Thai place and delicious coffee. They offer happy hour from 5-6 where they offer complimentary beer, wine and Kombucha on tap which is awesome! Will definitely stay here again next time I'm in town!

    3rd floor room

    Stayed here for one night with my sister and we had an amazing time! Very clean and elegant room. The staff was very accommodating and pleasant! Overall, great experience with amazing guest service. Would 100% stay here again!

    Jon M.

    $20 fee for early checkin. Clean room, well-maintained property, & views from the unit are picturesque. My favorite feature would be the dedicated workspace & ergonomic chair. Mattress firmness is on the (very) soft range with little support. The TV is equipped with satellite programming, Netflix streaming, YouTube,SLing & Google Play apps Wi-Fi performance is average: 24-40 Mbps down 20-25 Mbps up 0.8% packet loss 10ms latency 7ms jitter I am not a fan of properties that charge an early checkin fee but, overall, I would recommend this location if you can tolerate the mattress.

    View from roof
    Liss T.

    The staff here are super sweet! Big time thanks for tracking down my elderly father when he wouldn't answer his phone! Really above and beyond the service call, as every time I walked past the desk a staff member seemed to be doing some kind of tech support for one person or another (and I know they helped my mom when I wasn't around as well). Big clean rooms with lovely windows and plenty of natural light. The rooftop is not to be missed! Great location. Reasonable prices. My parents thoroughly enjoyed their stay and look forward to recommending this hotel to other family visiting our new baby. Thanks so much!

    Cute mural in the lobby.
    Sabrina B.

    This hotel is new and super clean. The location was spectacular for us to be right in the heart of the best home goods, salvage and mid-century modern stores. We spent 2 nights at this hotel and each night we were able to find street parking and avoid the garage/valet fee. If we hadn't scored spots close to the hotel entrance, it definitely would have been a walk to other parking. The hotel is on two main streets and then residentials all around there. The main streets have meters you have to feed during the day with a couple hour limit. There is a 7-11 and a gas station on the surrounding corners so snacks and fuel are easy to access. We were a short drive from all of the stops we had planned and that made it easy to grab lunch to go and eat back in our room. The entire hotel (not just the room) were spotless and that cleanliness made us feel safer. The room has a nice small desk that we could place meals and snacks on. The wallpaper was very cool - newsprint with stories of the history of Berkeley. The side tables were tasteful and plenty of space. The windows opened to get some fresh air in during the evening once it had cooled down. The room was stuffy when we returned from running around all day so the breeze coming in was nice. The only weird part was the toilet which was kind of suspended on the wall. I'm not exactly tall so it was weird to use the bathroom and not touch the floor with my feet. They offer a breakfast for a reasonable cost but when we opted for it one morning it wasn't the best quality. The microwave grade burrito wasn't good at all and the other items were nothing special. I'd skip breakfast service. They offered us beer/wine for their happy hour which was a nice touch. We couldn't go up to the rooftop deck until late at night due to all we had going on all day but looking around at all the lights and traffic in the dark was pretty cool. I wish we had more time to go up and relax with a cocktail or a snack. This will be the only place I stay when I am in the area. I don't think it gets better than this hotel!

    Wonderful customer service

    This place is fantastic and the front desk staff has great customer service! We loved our stay

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    2 years ago

    Great location with several restaurants within walking distance & nice rooftop area to hang out.

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    4 years ago

    Every member of staff we encountered was kind and professional. The hotel is super clean and modern, and in a good location.

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    4 years ago

    Friendly staff, comfortable rooms, and great housekeeping make this hotel a wonderful experience. Exceptional. Highly recommend.

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    Ask the Community - Aiden By Best Western - Berkeley

    Review Highlights - Aiden By Best Western - Berkeley

    If you need anything you forgot to pack there's a Target a block away with a CVS or a 7-11 across the street.

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    Berkeley City Club - Moorish and gothic architecture

    Berkeley City Club

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    THE CITY CLUB BAR…read more John treated me ! Thanks Johnny boy!! I started with a Gin Martini 2 olives & a twist on ice ... Unfortunately the ice wasn't in cubes so the flavor was so watered down that I couldn't taste the gin at all...We then were served some great little warm breads with delicious butter YUM! The split mixed iceburg lettuce salad arrived which was a generous portion & well dressed with some notes of tarragon ..nice! John ordered the braised short rib & he subbed out the mashed potato/roquefort for the fried potato disks that came with the rib eye. Good spuds! My beef bourguignon had wonderful toothsome wide egg noodles but weirdly, chunks of green pepper & undercooked pearl onions? The beefy gravy was perfect on the pasta BUT the beef's texture was terrible.. mushy without a smidgen of bite! YUCK! When John had me taste his beef the resuts were much the same... too soft & textureless.. then the opposite...the pretty split carrot halves were too hard & undercooked on his plate to bring out their sweetness....I assume these 2 long cooked meats styles had been sitting for god knows how long I left most of the dinner to take home & see if I could repair the dish... (I'll probably eat the noodles and use the beef in a taco?). so my suggestion is to order the rack of lamb (if I return....which John had had & recommended) & stay away from long cooked items (except beans)

    An absolutely stunning venue for an intimate wedding. My husband and I had the pleasure of…read moreattending a wonderful ceremony and reception here. The outside space for a wedding ceremony is so beautifully designed with all the plants. The historic interior added such a timeless look to our friends' reception and we really enjoyed the food provided too. Would definitely recommend as a venue!

    Hotel Shattuck Plaza - Inside seating where drinks and food are served

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    ​This is the ultimate Bay Area "pro-tip." It's located right by the BART station and offers much…read morenicer, more spacious rooms than you'll find in San Francisco for half the cost. ​The Vibe: Vibrant but homey a great escape from the city noise. ​The Service: The staff is incredibly friendly. Shoutout to Nora for the stellar dining recommendations and for checking in to make sure my stay was perfect. ​I don't mind the 25-minute BART ride at all when the value is this good. My new go-to spot!

    I booked the Shattuck Suite directly through the Hotel Shattuck Plaza website because of the…read morespecific amenities shown in the listing photos, especially the 1.5 bathrooms and dual-sink layout. Those details were a major reason I chose to pay for that particular suite. When I arrived, I was informed the suite had been oversold and I was placed into a different suite that did not match the room I reserved or the amenities advertised online. To be fair, I tried to stay understanding and keep a positive attitude during the stay. At checkout, I was told management would work with me to make things right and that I should follow up with the General Manager. Unfortunately, after four emails, multiple follow-up attempts, and two weeks of waiting, I have received no meaningful response from management. Mistakes can happen in hospitality, but ignoring a guest after promising a resolution is disappointing, especially when a premium room was booked specifically for its advertised features. I'm leaving this review mainly because the lack of communication and accountability after the stay has been far more frustrating than the original issue itself.

    Nash Hotel Berkeley - Garbage everywhere, horrible  smell

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    I booked this place last minute for Cal Day at UC Berkeley, so reasonably priced options were…read morelimited. Given that, I felt it delivered exactly what I needed. For those leaving negative reviews, this is a case of getting what you pay for. The biggest plus was the location, an easy walk to campus. The staff were also very accommodating, allowing me to check in early and holding my luggage for a few hours after checkout, which made a big difference. That said, it's more of a hostel-style setup. My room had a shared bathroom, the water pressure was weak, and the mini fridge was noisy enough to keep me up at night. The walls are also quite thin, so you can hear neighboring rooms. Would I stay here again? Yes, mainly for the convenience. Next time, I'd just plan ahead and book a room with a private bathroom.

    i booked this place last minute. i filled out the form and said id be there at 12. upon arrival the…read moreman said i was lucky my room was clean. during my stay the shower head was broken and i could not take a shower. random hairs were all over the shower and room(not mine because these hairs were extremely long. i called and asked for atleast a partial refund and the same man got extremely angry. he claimed i broke the towel holder (first time in history he's seen anyone do that according to him). apparently i broke the toilet as well among other items. i asked for a higher up when he claimed he was just a manager and he said no then hung up. more importantly they barred access to the fire escape! im extremely upset about the unprofessionalism. i'm currently on the phone with the fire department and many more phone calls will be made. edit: the "manager" turned out to be the owner. over the phone he told me to turn around from my 7 hour drive home to talk in person with a smug tone thinking i wouldn't do it. i came back and as soon as he saw me he got aggressive yelled, and acted like he was about to hit me. he claimed i personally installed the broken plastic shower head (i was here 1 night and didn't even get the chance to take a shower because of the condition of the shower) and got rid of his steel shower head i asked to see the damage he claimed i did to the room and also to let me take pictures of the fire code violations for my report. he also yelled at me because i left my room at 11:02 and not 11:00 and according to him this was an extremely huge problem for his empty business. also made a huge deal about me checking in at 12 and not 3 (check reservation pics below) he threatened to add charges to my card, cussed me out and told me to leave. not to mention i just noticed rashes on my body. upon checking in there was mattresses leaned against the lobby (didn't take pics) which leads me to believe there's some kind of bed bug problem. spend a few extra bucks and stay at an airbnb or ANY other hotel. the restaurant next door seems to be operated by him as well. i can see why both businesses were empty throughout my entire stay.

    DoubleTree by Hilton - Berkeley - Restaurant

    DoubleTree by Hilton - Berkeley

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    $$

    West Berkeley

    Despite all the negative reviews, we decided to stay here because of its waterfront location, and…read morethere was virtually no availability in San Francisco for the holiday. Yes, the $45 parking fee is expensive, but for us it was worth it. The location, friendly service, good food, clean facilities, and updated rooms made for a great stay. There were also plenty of families and guests with pets, which created a welcoming atmosphere. We would definitely consider staying here again!

    Please stay far away from this hotel. The odor throughout the property was overwhelming and…read moreunpleasant, with strong smells of mold, mildew, and cigarette smoke everywhere. The host at the restaurant was unfriendly to the point where I almost walked away, although I will say that the waitress I had was very kind. I requested housekeeping multiple times during my stay. I was later told it was not completed because my "Do Not Disturb" sign was up during cleaning hours. However, during previous stays at this hotel, staff still knocked on my door to ask when they could return to clean the room, which made this explanation extremely frustrating. On two separate occasions, front desk staff told me directly that my room would be cleaned, and it never was. One front desk employee was dismissive and spoke to me with an attitude that made me feel disrespected. To make matters worse, the hotel uses automated text messages sent from "Glenda." I responded around 11:30 AM requesting housekeeping because I had work calls scheduled. I left my room for a period of time, returned to find it untouched, and later received another text stating they were unable to clean my room due to a high volume of rooms. This contradicted what I had been told earlier and was extremely disappointing. The room itself is in serious need of updates. The walls are extremely thin--I could hear doors slamming, people yelling, and even the person in the next room using the bathroom. The lack of soundproofing made it impossible to rest or work. For someone staying away from home, this was one of the worst hotel experiences I've had. I ultimately checked out early and went straight home.

    Downtown Berkeley Inn - Worn out furniture

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    (63 reviews)

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    Downtown Berkeley

    This place is honestly gross. You know how you walk into some hotel rooms & just smile knowing how…read morecomfy and relaxing the stay will be? This is not that hotel. Had to check the entire room and all thru the beds just to sit down. Will NOT be walking barefoot on this carpet. No fitted sheets. Gross worn out tub. Stains all over furniture carpet etc. Idk if this is a college party spot or what but very disappointing to walk into. Woman who checked us in was nice. Terrible parking.

    You get what you pay for? This was the least expensive hotel and I decided to give it a shot…read more First, it's a motel. Second, it's old, musty, and third there are literally no amenities other than the basics (bed, bathroom, towels, linens, coffee, blow dryer, tv and shampoo/soap. Several things that made me realize I won't stay here again...outside of the fact that I haven't stayed in a motel since I was a poor college student. I woke up with a sore throat (with my allergies that usually indicates some kind of mold spores), I also had a very bad headache.. more than anything normal, no ice machine (even though I can drink tap water, I really like it cold), and the bed platform stuck out so I dinged my legs a couple of times. I think if you are looking for a deal, with a place to lay your head at night, a good location, don't mind a musty smell, bad air, and are ok with tap water to drink this will work for you. Oh and they had free parking which is a premium if you have a car here. While the location is really great, I'll be sure to spend the extra to stay in a hotel with amenities and good air.

    Hyatt Place Emeryville/San Francisco Bay Area - Guest Room

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    (178 reviews)

    $$

    I stayed here with the fam for the annual family reunion in the Bay area. This is a great option…read moreif you're in area. Front Desk/Booking: My reservation was booked through a 3rd party portal this trip as I was using points to pay for this one. No issues and once I notified the front desk attendant I was a World of Hyatt Member she gave me all the perks without hesitation. (Daily bottled waters, late check out options, etc) The lobby is very spacious that can easily hold 100 people with modern contemporary decor Room: The room was clean and the furniture was new and in great working order. The TVs were modern and all channels were there. The bathroom was spotless and housekeeping team were very friendly. Amenities: The gym on the first floor by the lobby was great. Medium sized with dumbbells for free weights, a multi-purpose cable pull machine and plenty of cardio options. All the equipment was new and the gym was clean. The morning breakfast in the lobby was great. The warm food options of eggs and sausage were my favorite along with oatmeal. Shout out to the fresh coffee and hot tea selection Location: This is where this property really shines. Located right off the freeway makes it very convenient. It's at the end of bay street which is a mixed-use shopping, dining, and entertainment complex situated along Shellmound street. Located right outside the main entrance, it's a quick walk to great dining and shopping options. Overall, I would definitely stay here again if I'm in the area. Safe Travels!

    Came here for a conference and it included a breakfast provided by the hotel. The food was great,…read morequite a breakfast spread that included fresh fruit cups, yogurt, oatmeal, sausage, scrambled and hard boiled eggs, topping included: raisins, cranberries, sliced almonds, pecans, shredded coconut, etc... The conference room was spacious and comfortable. We used the wall mounted screens to attach our laptops and project out and discuss our work. The staff were helpful, friendly and responsive. The bathrooms were a short walk from the conference room and were clean when we needed it. This was my first time visiting this hotel, for what we did it was good. I'd suggest coming here for a day long conference and perhaps a place to stay if you're visiting the Bay Area!

    Aiden By Best Western - Berkeley - hotels - Updated August 2026

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