My family and I always enjoy staying at Residence Inn--it's our top choice whenever we visit…read moreBerkeley. The hotel is only about a 5-minute walk from the campus and very close to BART, with plenty of shops and great restaurants nearby. The room is very well organized, the bathroom is spotless, and the bed is perfectly comfortable--not too soft or too firm. Having a kitchen in the room is extremely convenient and makes our stay even better. I especially want to mention the front desk service--Georgina is amazing! She is extremely attentive, friendly, and always provides professional and thoughtful service. Thank you for making our stay so pleasant! Great location with clean, spacious rooms and the best front desk service. Highly recommend this place--we will definitely be back!

Made us wait a long time, pretended to assist while taking other reservations over the phoneread more

THE CITY CLUB BAR…read more John treated me ! Thanks Johnny boy!! I started with a Gin Martini 2 olives & a twist on ice ... Unfortunately the ice wasn't in cubes so the flavor was so watered down that I couldn't taste the gin at all...We then were served some great little warm breads with delicious butter YUM! The split mixed iceburg lettuce salad arrived which was a generous portion & well dressed with some notes of tarragon ..nice! John ordered the braised short rib & he subbed out the mashed potato/roquefort for the fried potato disks that came with the rib eye. Good spuds! My beef bourguignon had wonderful toothsome wide egg noodles but weirdly, chunks of green pepper & undercooked pearl onions? The beefy gravy was perfect on the pasta BUT the beef's texture was terrible.. mushy without a smidgen of bite! YUCK! When John had me taste his beef the resuts were much the same... too soft & textureless.. then the opposite...the pretty split carrot halves were too hard & undercooked on his plate to bring out their sweetness....I assume these 2 long cooked meats styles had been sitting for god knows how long I left most of the dinner to take home & see if I could repair the dish... (I'll probably eat the noodles and use the beef in a taco?). so my suggestion is to order the rack of lamb (if I return....which John had had & recommended) & stay away from long cooked items (except beans)

An absolutely stunning venue for an intimate wedding. My husband and I had the pleasure of…read moreattending a wonderful ceremony and reception here. The outside space for a wedding ceremony is so beautifully designed with all the plants. The historic interior added such a timeless look to our friends' reception and we really enjoyed the food provided too. Would definitely recommend as a venue!

​This is the ultimate Bay Area "pro-tip." It's located right by the BART station and offers much…read morenicer, more spacious rooms than you'll find in San Francisco for half the cost. ​The Vibe: Vibrant but homey a great escape from the city noise. ​The Service: The staff is incredibly friendly. Shoutout to Nora for the stellar dining recommendations and for checking in to make sure my stay was perfect. ​I don't mind the 25-minute BART ride at all when the value is this good. My new go-to spot!

I booked the Shattuck Suite directly through the Hotel Shattuck Plaza website because of the…read morespecific amenities shown in the listing photos, especially the 1.5 bathrooms and dual-sink layout. Those details were a major reason I chose to pay for that particular suite. When I arrived, I was informed the suite had been oversold and I was placed into a different suite that did not match the room I reserved or the amenities advertised online. To be fair, I tried to stay understanding and keep a positive attitude during the stay. At checkout, I was told management would work with me to make things right and that I should follow up with the General Manager. Unfortunately, after four emails, multiple follow-up attempts, and two weeks of waiting, I have received no meaningful response from management. Mistakes can happen in hospitality, but ignoring a guest after promising a resolution is disappointing, especially when a premium room was booked specifically for its advertised features. I'm leaving this review mainly because the lack of communication and accountability after the stay has been far more frustrating than the original issue itself.

Thank you for the reply, but just so you know it wasn't another outlet to book it was your website…read moredirectly so it was what you offered online not a 3rd party and your team still wouldn't book for the price it was online. Like I said your website was not working and I showed them the price it was showing, definitely wasn't my fault your system wasn't letting me complete the transaction online Again no worries we found another hotel to stay at thank you

I was skeptical as I drove up to this hotel from the look outside. It looks fine but it wasn't what…read moreI was thinking it reminded me of maybe a dressed up apartment building when I drove up. But I will tell you looks can definitely be deceiving. The lobby is clean and the staff friendly and accommodating. The room was small but well maintained, clean, and very modern decor almost posh. I was traveling on business and this hotel ranks high on the best (without a full kitchen in the room) hotel I've stayed in on business travel. Quiet! And I mean church mouse quiet. I got the best sleep and no loud guests or door slamming. They offer valet parking in which it was $29 per evening. The valet parks the car in the hotel garage. They offer breakfast (hot or cold) that you could have brought to your room or you could go to the lobby dining area and enjoy. The breakfasts are for a cost. They offer free beverages in the lobby like fruit infused water, tea and coffee. Security seems on par as I felt safe in this hotel. There are some cool walkable restaurants and stores around the hotel. The staff were all nice to me. I recommend this hotel.

I booked this place last minute for Cal Day at UC Berkeley, so reasonably priced options were…read morelimited. Given that, I felt it delivered exactly what I needed. For those leaving negative reviews, this is a case of getting what you pay for. The biggest plus was the location, an easy walk to campus. The staff were also very accommodating, allowing me to check in early and holding my luggage for a few hours after checkout, which made a big difference. That said, it's more of a hostel-style setup. My room had a shared bathroom, the water pressure was weak, and the mini fridge was noisy enough to keep me up at night. The walls are also quite thin, so you can hear neighboring rooms. Would I stay here again? Yes, mainly for the convenience. Next time, I'd just plan ahead and book a room with a private bathroom.

Absolutely do not stay here. Do not be fooled by website photos. The place is old and shabby. More…read morelike a hostel or guesthouse than a proper hotel. Lot of amateur, half-finished repairs. Depressing atmosphere. The kind of place you come to OD. The power went out during my stay. There are no backup lights in the rooms. There was no staff onsite. I called the hotel and was told they would give me 50% off for the inconvenience. On checkout, no staff onsite. They would not answer the phone when I called for a week afterwards. Eventually I had to dispute it with my credit card company.

Didn't get a chance to stay here but really appreciated my interaction with Kam, the front desk…read moreperson at the hotel. He was helpful, friendly, polite and really tried hard to make sure all questions were answered and my reservations were taken care of! Thanks Kam!

The sky is a neighborhood. We stayed on the 5th floor (of 6) and walls were thin all around…read more Communication could be improved. They tell you they will text you when your room is ready but that did not happen. We (and others) were waiting in the lobby room until 4PM (!) before we were able to check in. On the positive side, we were able to leave our luggage while we walked about Berkeley. Self-parking was nice but at a cost (I dislike valet). Location is great.

Okay but be aware. My first attempt I was given a room extremely far away; it was dirty to the…read moretouch, my deadbolt didn't work, and the lock to the balcony door was completely falling apart (and didn't lock). I left immediately bc I wasn't safe. My second stay I'm in building 2, and the room is clean and my doors lock. It wants to be bougie real bad--and it's not--but it's solid. It is 5 buildings that all connect, kind of, with a center courtyard. Don't get lost! Guest laundry, decent enough gym (though cardio and weights are separate), pool, and hot tub. Hilton, you gotta start telling us in the app when there's a hot tub! Front desk staff all very nice. There were 0 available rooms until nearly 3 pm. It's in desperate need of at least a mini renovation (new paint, eCheck your locks, know there are some rough rooms and be ready to switch, but I'm glad I gave it a second chance because it's fine.

Please stay far away from this hotel. The odor throughout the property was overwhelming and…read moreunpleasant, with strong smells of mold, mildew, and cigarette smoke everywhere. The host at the restaurant was unfriendly to the point where I almost walked away, although I will say that the waitress I had was very kind. I requested housekeeping multiple times during my stay. I was later told it was not completed because my "Do Not Disturb" sign was up during cleaning hours. However, during previous stays at this hotel, staff still knocked on my door to ask when they could return to clean the room, which made this explanation extremely frustrating. On two separate occasions, front desk staff told me directly that my room would be cleaned, and it never was. One front desk employee was dismissive and spoke to me with an attitude that made me feel disrespected. To make matters worse, the hotel uses automated text messages sent from "Glenda." I responded around 11:30 AM requesting housekeeping because I had work calls scheduled. I left my room for a period of time, returned to find it untouched, and later received another text stating they were unable to clean my room due to a high volume of rooms. This contradicted what I had been told earlier and was extremely disappointing. The room itself is in serious need of updates. The walls are extremely thin--I could hear doors slamming, people yelling, and even the person in the next room using the bathroom. The lack of soundproofing made it impossible to rest or work. For someone staying away from home, this was one of the worst hotel experiences I've had. I ultimately checked out early and went straight home.

No hotel parking street parking only…read more Cute little Boutique & mini Bistro Hotel. Due to no parking, took an uber . 1 night stay for concert at Greek Theatre which I heard was difficult parking also. 30 minute walk / $10-$15 uber/lyft ride Rideshare couldn't find hotel & drove into Andronicos parking lot which was perfect since it's right next to it. Weird Lobby set up, walk past cafe order area, small check in desk in back right corner. Very friendly, informative staff as had questions about Greek Theatre. Room has everything you need, tv, desk, coffee station, fridge, microwave, Plates , utensils. Bathroom stocked with body wash, shampoo- no conditioner. Close walking location to restaurants or groceries again as our room was overlooking Andronicos market.

We stopped for some coffee, and cashier was rude to us when we asked for milk alternatives. Coffee…read morewas good and strong, but service not so much.

This place is honestly gross. You know how you walk into some hotel rooms & just smile knowing how…read morecomfy and relaxing the stay will be? This is not that hotel. Had to check the entire room and all thru the beds just to sit down. Will NOT be walking barefoot on this carpet. No fitted sheets. Gross worn out tub. Stains all over furniture carpet etc. Idk if this is a college party spot or what but very disappointing to walk into. Woman who checked us in was nice. Terrible parking.

You get what you pay for? This was the least expensive hotel and I decided to give it a shot…read more First, it's a motel. Second, it's old, musty, and third there are literally no amenities other than the basics (bed, bathroom, towels, linens, coffee, blow dryer, tv and shampoo/soap. Several things that made me realize I won't stay here again...outside of the fact that I haven't stayed in a motel since I was a poor college student. I woke up with a sore throat (with my allergies that usually indicates some kind of mold spores), I also had a very bad headache.. more than anything normal, no ice machine (even though I can drink tap water, I really like it cold), and the bed platform stuck out so I dinged my legs a couple of times. I think if you are looking for a deal, with a place to lay your head at night, a good location, don't mind a musty smell, bad air, and are ok with tap water to drink this will work for you. Oh and they had free parking which is a premium if you have a car here. While the location is really great, I'll be sure to spend the extra to stay in a hotel with amenities and good air.

Reputable hotel in the middle of Emeryville shopping and restaurant areas. Spacious, many bed…read moreconfigurations, clean modern bathroom, luxury pillow top mattress bed, quiet. Free hot breakfast is a big plus. Parking is $40 on site ( very limited) or $25 across the street in a tight parking structure. Lobby and the market is always open and the Placery lobby bar serves sandwiches with alcoholic drink at the comfortable lounge. There a small microwave at the breakfast area for your food and drink warming convenience if you use world of Hyatt point, excellent value.

Mixed reviews for this place…read more Positives -Location couldn't be better. Right on Bay Street at the end. Super close to walk to all the things there, so which we loved. -Staff was incredibly friendly and helpful. Even made us a free coffee after breakfast time had ended and things were already cleaned up. -Nice looking hotel and rooms. Rooms had a mini fridge and ours had somewhat of a living room situation. -Free breakfast that had quite a bit to offer. Negatives -Bed was extremely firm. I actually woke up sore the next day. -Wall's are very thin. We had some loud neighbors going on late into the night on a Wednesday. -Our room was SO warm. It was really cold out yet no matter how low we turned the thermostat the temperature never got below 74. We are people who like it cool when we sleep so between the firm bed and warm temp we didn't get much sleep. Extra note parking was available on site for $40 or you could parking in the Bay Street garage for $25. Given the positives I think we would give this place another try especially if the thermostat was working.