What's not to love about this Marriott brand hotel? It's located in a safe part of Berkeley next…read moreto U Cal and short walking distance to fabulous restaurants, cafes, ice cream shops, banks, and museums. The hotel looks brand new inside, super clean, super friendly staff and valet, and free Hersheys chocolate and water bottles when you check in. Our corner hotel room / suite was pretty spacious with kitchenette, 2 TV's, bathroom sink separated from the toilet and shower, comfortable double beds for our party of 3, and 3 windows giving us sight lines of U Cal football field and the Oakland Bay bridge and SF skyline. My wife just loved this place and we would love to come back.

I love this hotel I'm Marriott platinum. Georgina was magnificent as always she is one of my…read morefavorites to see when I visit extremely helpful! Shawncy was a new face but kept me laughing and entertained and answered my every call!! Daniella gave great good recommendations! Each of these woman were outstanding employees like this make Marriott great!!! This is by far the top Marriotts in the Bay Area And these women are the reason why! It's clean beautiful and the fireplace is everything! They also have a roof top bar!!! This is why I love Marriott definitely recommend staying here!!!!!love it here !!!

THE CITY CLUB BAR…read more John treated me ! Thanks Johnny boy!! I started with a Gin Martini 2 olives & a twist on ice ... Unfortunately the ice wasn't in cubes so the flavor was so watered down that I couldn't taste the gin at all...We then were served some great little warm breads with delicious butter YUM! The split mixed iceburg lettuce salad arrived which was a generous portion & well dressed with some notes of tarragon ..nice! John ordered the braised short rib & he subbed out the mashed potato/roquefort for the fried potato disks that came with the rib eye. Good spuds! My beef bourguignon had wonderful toothsome wide egg noodles but weirdly, chunks of green pepper & undercooked pearl onions? The beefy gravy was perfect on the pasta BUT the beef's texture was terrible.. mushy without a smidgen of bite! YUCK! When John had me taste his beef the resuts were much the same... too soft & textureless.. then the opposite...the pretty split carrot halves were too hard & undercooked on his plate to bring out their sweetness....I assume these 2 long cooked meats styles had been sitting for god knows how long I left most of the dinner to take home & see if I could repair the dish... (I'll probably eat the noodles and use the beef in a taco?). so my suggestion is to order the rack of lamb (if I return....which John had had & recommended) & stay away from long cooked items (except beans)

An absolutely stunning venue for an intimate wedding. My husband and I had the pleasure of…read moreattending a wonderful ceremony and reception here. The outside space for a wedding ceremony is so beautifully designed with all the plants. The historic interior added such a timeless look to our friends' reception and we really enjoyed the food provided too. Would definitely recommend as a venue!

I'm currently staying at the Hotel Shattuck plaza and I am so impressed with the staff. I travel…read morequite a bit and can honestly say they are the most friendly and welcoming that I have encountered. I had interactions with about 4 of the staff and they were all equally friendly and helpful. Even the new staff member that was training at the front did an excellent job. He was very kind and helpful. Whoever does the hiring keep it up It really does make a difference in guest experience. This will now be my regular hotel when I come to visit my son at Cal.

I had a great stay at Hotel Shattuck. I decided to book a night here because I had to be at an…read moreevent early at the David Brower Center. It was very convenient and in walking distance. Check in was quick and easy. There is parking nearby but I opted to use valet which was friendly and easy. The room was small but very clean and had a modern feel. The only downside is that the room was a little noisy, not from outside but from the hvac and refrigerator. Otherwise the stay was great and I would stay again if I needed to be in the area.

Pleasant stay. Clean and quiet room with friendly front desk staff. It seems right on the border of…read morea sketchier neighborhood. But also very close to really quiet Berkeley residential area.

Thank you for the reply, but just so you know it wasn't another outlet to book it was your website…read moredirectly so it was what you offered online not a 3rd party and your team still wouldn't book for the price it was online. Like I said your website was not working and I showed them the price it was showing, definitely wasn't my fault your system wasn't letting me complete the transaction online Again no worries we found another hotel to stay at thank you

I booked this place last minute for Cal Day at UC Berkeley, so reasonably priced options were…read morelimited. Given that, I felt it delivered exactly what I needed. For those leaving negative reviews, this is a case of getting what you pay for. The biggest plus was the location, an easy walk to campus. The staff were also very accommodating, allowing me to check in early and holding my luggage for a few hours after checkout, which made a big difference. That said, it's more of a hostel-style setup. My room had a shared bathroom, the water pressure was weak, and the mini fridge was noisy enough to keep me up at night. The walls are also quite thin, so you can hear neighboring rooms. Would I stay here again? Yes, mainly for the convenience. Next time, I'd just plan ahead and book a room with a private bathroom.

i booked this place last minute. i filled out the form and said id be there at 12. upon arrival the…read moreman said i was lucky my room was clean. during my stay the shower head was broken and i could not take a shower. random hairs were all over the shower and room(not mine because these hairs were extremely long. i called and asked for atleast a partial refund and the same man got extremely angry. he claimed i broke the towel holder (first time in history he's seen anyone do that according to him). apparently i broke the toilet as well among other items. i asked for a higher up when he claimed he was just a manager and he said no then hung up. more importantly they barred access to the fire escape! im extremely upset about the unprofessionalism. i'm currently on the phone with the fire department and many more phone calls will be made. edit: the "manager" turned out to be the owner. over the phone he told me to turn around from my 7 hour drive home to talk in person with a smug tone thinking i wouldn't do it. i came back and as soon as he saw me he got aggressive yelled, and acted like he was about to hit me. he claimed i personally installed the broken plastic shower head (i was here 1 night and didn't even get the chance to take a shower because of the condition of the shower) and got rid of his steel shower head i asked to see the damage he claimed i did to the room and also to let me take pictures of the fire code violations for my report. he also yelled at me because i left my room at 11:02 and not 11:00 and according to him this was an extremely huge problem for his empty business. also made a huge deal about me checking in at 12 and not 3 (check reservation pics below) he threatened to add charges to my card, cussed me out and told me to leave. not to mention i just noticed rashes on my body. upon checking in there was mattresses leaned against the lobby (didn't take pics) which leads me to believe there's some kind of bed bug problem. spend a few extra bucks and stay at an airbnb or ANY other hotel. the restaurant next door seems to be operated by him as well. i can see why both businesses were empty throughout my entire stay.

Stayed here one night, for a concert at the Greek. Cool old…read morehotel, with enough charm to counter the negatives. Pros: It is an historic building, built in 1928. I checked in at about 6pm, and there was still parking available. Being Hilton Gold got me a $55 food credit, Skittles, and bottled water. The room was cozy. The hot water got very hot instantly. The bed was comfy. Cool decor in the room. Booked with Hilton points, so only cost me $68 for parking and taxes. Cons: Most ridiculous bathroom sink ever. With a faucet that was too big for the tiny (8"x12" maybe) sink. You could not wash your hands without getting water everywhere, and washing your face meant soaking most of the bathroom. No place to put your toiletries, other than the tiny glass shelf with the extra roll of TP. Shower not intended for people over 5' 8" A little noisy, but they provided one pair of earplugs. Lights in hall would go out, but I believe they had a motion sensor. No nightstand on one side of the bed. I was not informed of the charge for parking ($40). Food credit hard to use as restaurant closes at 10 pm and 10am. But overall, not bad. I would stay here again.

I'm not usually someone who leaves negative reviews. If you look through my Yelp history, I'm much…read moremore likely to call out a great experience, and if something goes wrong, I usually try to handle it directly with the business rather than post about it publicly. In this case, I tried that, and the way the hotel handled each issue is actually what pushed me to write this. I booked through Travelocity and specifically reserved a top-floor room with a king bed. At check-in, the front desk didn't mention that they were giving us something completely different. We went upstairs and discovered we were on the second floor, near the elevator, with a double bed. When I went back downstairs to ask what had happened, the response was basically that they don't really see those details from third-party bookings, they were sold out of king rooms and the room they gave us was technically more expensive, so we should be happy with the upgrade. That missed the point entirely. If the hotel couldn't honor the room I booked, I would have appreciated someone simply saying that at check-in: "I see you booked a king on a higher floor. Unfortunately we're sold out of kings tonight. Here's what we have available." Instead, we weren't told anything and then were made to feel as though we should be grateful when we questioned it. Then came the bigger problem: at around 2 am, the AC unit started making an incredibly loud, repetitive thumping noise. It was impossible to sleep through. When I went downstairs around 5 am and mentioned it to another front desk employee, the reaction was again surprisingly dismissive. I was told that it's an older building and that there were earplugs next to the bed. There was, in fact, one pair of earplugs in the room, which made me wonder if the hotel already knew that particular room had a noise problem. What bothered me most was not even that something broke. Things happen. It was that there was no real acknowledgment of the problem. No "I'm so sorry." No "We'll have someone check that." No attempt to make it right. Just essentially, "Yes, it's noisy. There are earplugs." If an AC unit is making enough noise that guests need earplugs to sleep through it, that room probably shouldn't be rented until it is fixed. I honestly would rather have been told that the hotel was overbooked and that we needed to find another place than spend the night awake in a small bed in a noisy room. The biggest issue here was the service. Both situations could have been handled very differently with a little communication and basic hospitality. Instead, the front desk staff seemed unprepared to acknowledge problems, explain what was happening or make any effort to address them. So unfortunately, here I am writing the negative review I normally try very hard not to write. I hope the hotel takes a serious look at how its front desk team handles situations like this, because the problems themselves were frustrating, but the response to them made the experience significantly worse.

We took an overnight family vacation over Labor Day weekend to celebrate Mom/Grandma's birthday…read more(three rooms, all featuring beautiful marina views). The Good: Scenic Views: Incredible views of the Berkeley Marina, San Francisco Bay, and the Golden Gate Bridge in the distance. The marina-view room was well worth the upgrade over the courtyard view. Location & Outdoor Access: Beautiful walking trails directly outside around the marina, perfect for scenic walks. The kids enjoyed the nearby park (swings, slides, monkey bars), though the Berkeley Adventure Playground was unfortunately closed for the holiday. Housekeeping Staff: The housekeeping staff was the highlight of our stay. Every member I encountered was remarkably warm, welcoming, and helpful. Family-Friendly Amenities: The kids loved the indoor pool and hot tub, and the property also features a sauna, a fitness center, and outdoor games (Cornhole) in the courtyard. 12:00 PM Check-Out: The noon check-out allowed us enough time to enjoy a morning walk and a swim before leaving. The Bad: Frustrating & Stressful Check-In: The front desk's handling of a third-party booking issue was remarkably poor. My mother booked through Expedia since it was cheaper than booking directly, which is disappointing for a Hilton Rewards member (hotels should offer the best prices directly to guests). Instead of addressing the issue immediately, staff sent my elderly mother to her room without a resolution. This resulted in multiple calls and transfers, an unanswered front desk line, and a walk back downstairs and three buildings over to handle it in person. The ordeal took nearly an hour and required speaking with a manager, ultimately leaving my mother in tears and setting an unwelcoming tone at the start of the trip. When I asked why front desk staff aren't empowered to help guests immediately with welcoming solutions, the manager offered little explanation beyond needing approval and looking visibly embarrassed. When I followed up to ask why staff didn't just ask for that approval immediately rather than sending us on a wild-goose chase for an hour, I was met with a simple shrug. Unwelcoming Room Greeting: Following the check-in ordeal, the arrival note in our room addressed to "Dear Valued Guest" focused immediately on quiet hours and no-party policies, rather than a genuine welcome, making us feel regulated rather than valued. Small Double Beds: Two-bed rooms featured full-size beds rather than queens, which felt cramped. Pool Area Maintenance & Layout: Severe lack of seating (only 8 seats for roughly 30 guests), leaving families to place belongings on wet floors. The pool ran out of towels the next morning, and the house phone in the pool area to request more was out of order. Exorbitant Parking Fees: Self-parking is $45/day ($47 for valet), which adds up drastically when traveling with multiple vehicles. Extreme Price Gouging: A small lobby market purchase (3 bottles of water and 1 Gatorade) came out to $48.50. While the cashier was sweet and apologized for the prices, the markup felt unreasonable. Final Thoughts: I would stay here again mainly for the beautiful location if the price was right, though I now know to bring my own food/beverages and manage expectations regarding service. While this property is listed as a 4-star hotel based on its amenities, and I believe any hotel has the potential to deliver 5-star service, the DoubleTree by Hilton Hotel Berkeley Marina ultimately operated like a 3-star hotel with 2-star service during our stay.

Please stay far away from this hotel. The odor throughout the property was overwhelming and…read moreunpleasant, with strong smells of mold, mildew, and cigarette smoke everywhere. The host at the restaurant was unfriendly to the point where I almost walked away, although I will say that the waitress I had was very kind. I requested housekeeping multiple times during my stay. I was later told it was not completed because my "Do Not Disturb" sign was up during cleaning hours. However, during previous stays at this hotel, staff still knocked on my door to ask when they could return to clean the room, which made this explanation extremely frustrating. On two separate occasions, front desk staff told me directly that my room would be cleaned, and it never was. One front desk employee was dismissive and spoke to me with an attitude that made me feel disrespected. To make matters worse, the hotel uses automated text messages sent from "Glenda." I responded around 11:30 AM requesting housekeeping because I had work calls scheduled. I left my room for a period of time, returned to find it untouched, and later received another text stating they were unable to clean my room due to a high volume of rooms. This contradicted what I had been told earlier and was extremely disappointing. The room itself is in serious need of updates. The walls are extremely thin--I could hear doors slamming, people yelling, and even the person in the next room using the bathroom. The lack of soundproofing made it impossible to rest or work. For someone staying away from home, this was one of the worst hotel experiences I've had. I ultimately checked out early and went straight home.

No hotel parking street parking only…read more Cute little Boutique & mini Bistro Hotel. Due to no parking, took an uber . 1 night stay for concert at Greek Theatre which I heard was difficult parking also. 30 minute walk / $10-$15 uber/lyft ride Rideshare couldn't find hotel & drove into Andronicos parking lot which was perfect since it's right next to it. Weird Lobby set up, walk past cafe order area, small check in desk in back right corner. Very friendly, informative staff as had questions about Greek Theatre. Room has everything you need, tv, desk, coffee station, fridge, microwave, Plates , utensils. Bathroom stocked with body wash, shampoo- no conditioner. Close walking location to restaurants or groceries again as our room was overlooking Andronicos market.

The rooms are small but functional. The hallways are super dated and not very clean looking but in…read morecomparison the room was more upgraded. However just not the standard of cleanliness I'd like. The prices were reasonable for the area. Gourmet Ghetto out the front doorstep and lots of wonderful restaurant options. The evening desk clerk was very very helpful and super friendly. Thin walls but luckily my neighbors weren't too loud. Might stay again but would likely search for other options to try.

This place is honestly gross. You know how you walk into some hotel rooms & just smile knowing how…read morecomfy and relaxing the stay will be? This is not that hotel. Had to check the entire room and all thru the beds just to sit down. Will NOT be walking barefoot on this carpet. No fitted sheets. Gross worn out tub. Stains all over furniture carpet etc. Idk if this is a college party spot or what but very disappointing to walk into. Woman who checked us in was nice. Terrible parking.

You get what you pay for? This was the least expensive hotel and I decided to give it a shot…read more First, it's a motel. Second, it's old, musty, and third there are literally no amenities other than the basics (bed, bathroom, towels, linens, coffee, blow dryer, tv and shampoo/soap. Several things that made me realize I won't stay here again...outside of the fact that I haven't stayed in a motel since I was a poor college student. I woke up with a sore throat (with my allergies that usually indicates some kind of mold spores), I also had a very bad headache.. more than anything normal, no ice machine (even though I can drink tap water, I really like it cold), and the bed platform stuck out so I dinged my legs a couple of times. I think if you are looking for a deal, with a place to lay your head at night, a good location, don't mind a musty smell, bad air, and are ok with tap water to drink this will work for you. Oh and they had free parking which is a premium if you have a car here. While the location is really great, I'll be sure to spend the extra to stay in a hotel with amenities and good air.

I stayed here with the fam for the annual family reunion in the Bay area. This is a great option…read moreif you're in area. Front Desk/Booking: My reservation was booked through a 3rd party portal this trip as I was using points to pay for this one. No issues and once I notified the front desk attendant I was a World of Hyatt Member she gave me all the perks without hesitation. (Daily bottled waters, late check out options, etc) The lobby is very spacious that can easily hold 100 people with modern contemporary decor Room: The room was clean and the furniture was new and in great working order. The TVs were modern and all channels were there. The bathroom was spotless and housekeeping team were very friendly. Amenities: The gym on the first floor by the lobby was great. Medium sized with dumbbells for free weights, a multi-purpose cable pull machine and plenty of cardio options. All the equipment was new and the gym was clean. The morning breakfast in the lobby was great. The warm food options of eggs and sausage were my favorite along with oatmeal. Shout out to the fresh coffee and hot tea selection Location: This is where this property really shines. Located right off the freeway makes it very convenient. It's at the end of bay street which is a mixed-use shopping, dining, and entertainment complex situated along Shellmound street. Located right outside the main entrance, it's a quick walk to great dining and shopping options. Overall, I would definitely stay here again if I'm in the area. Safe Travels!

Came here for a conference and it included a breakfast provided by the hotel. The food was great,…read morequite a breakfast spread that included fresh fruit cups, yogurt, oatmeal, sausage, scrambled and hard boiled eggs, topping included: raisins, cranberries, sliced almonds, pecans, shredded coconut, etc... The conference room was spacious and comfortable. We used the wall mounted screens to attach our laptops and project out and discuss our work. The staff were helpful, friendly and responsive. The bathrooms were a short walk from the conference room and were clean when we needed it. This was my first time visiting this hotel, for what we did it was good. I'd suggest coming here for a day long conference and perhaps a place to stay if you're visiting the Bay Area!