What's not to love about this Marriott brand hotel? It's located in a safe part of Berkeley next to U Cal and short walking distance to fabulous restaurants, cafes, ice cream shops, banks, and museums. The hotel looks brand new inside, super clean, super friendly staff and valet, and free Hersheys chocolate and water bottles when you check in. Our corner hotel room / suite was pretty spacious with kitchenette, 2 TV's, bathroom sink separated from the toilet and shower, comfortable double beds for our party of 3, and 3 windows giving us sight lines of U Cal football field and the Oakland Bay bridge and SF skyline. My wife just loved this place and we would love to come back. read more

See all

I love this hotel I'm Marriott platinum. Georgina was magnificent as always she is one of my favorites to see when I visit extremely helpful! Shawncy was a new face but kept me laughing and entertained and answered my every call!! Daniella gave great good recommendations! Each of these woman were outstanding employees like this make Marriott great!!! This is by far the top Marriotts in the Bay Area And these women are the reason why! It's clean beautiful and the fireplace is everything! They also have a roof top bar!!! This is why I love Marriott definitely recommend staying here!!!!!love it here !!! read more

Residence Inn by Marriott Berkeley - Hotels Near Me - Berkeley, California

My family and I always enjoy staying at Residence Inn--it's our top choice whenever we visit Berkeley. The hotel is only about a 5-minute walk from the campus and very close to BART, with plenty of shops and great restaurants nearby. The room is very well organized, the bathroom is spotless, and the bed is perfectly comfortable--not too soft or too firm. Having a kitchen in the room is extremely convenient and makes our stay even better. I especially want to mention the front desk service--Georgina is amazing! She is extremely attentive, friendly, and always provides professional and thoughtful service. Thank you for making our stay so pleasant! Great location with clean, spacious rooms and the best front desk service. Highly recommend this place--we will definitely be back! read more

See all

Gayle and I were in town last weekend to see 2 Berkeley Rep shows, Uncle Vanya on Friday Night and The Thing About Jellyfish on Saturday afternoon. We enjoyed both shows, which confirmed again that its worth our time and money to enjoy professional live theater, even when it's a 4 hour commute each way (from Genoa NV). Things were a lot easier when we lived in Pleasant Hill. Moving forward, we'll most likely renew our season tickets, try to book Berkeley Rep "double headers" over a single weekend, and stay overnight in-between. This time around, we decided to stay Friday night at the relatively new Residence Inn, and just few blocks from Berkeley Rep. I remember when this plot of land was a Bank of America Branch with a large surface parking lot. Over the last number of years, downtown high-rise development has exploded and is quite a cultural change from my Albany Days when the Landmark Preservation Ordinance was involved often to prevent or slow down this sort of thing. I do like being close to campus, although Downtown Berkeley and South of Campus is not exactly the College town stroll that I enjoy more in places like Iowa City. Our night at Berkeley Rep was booked on points and their per night rate (based on supply and demand) can be a little steep. This time around, we one the upgrade sweepstakes and got bumped to the Presidential Suite. Gayle even filmed the place as we arrived. That was a real treat and a very comfortable and luxurious stay that most probably won't happen again. Our stay was enhanced by Front Desk staff, who were friendly, helpful, and professional. Other Observations 1. Our lux stay was interrupted the next morning by a fire alarm (from someone cooking). We were already up and the 17 floors of stairs going down was welcome exercise. But when you're street level with a bunch of hotel residents, not knowing what comes next, we decided to hike up to Saul's for breakfast. And a stop by at Cheese Board for my favorite Corn Cherry Scones! So missing the Hotel's Free Hot Breakfast that morning was just fine. 2. One gap I think that this hotel fills is providing more space and meeting flexibility for outside campus- or city-related groups. I've had my doubts about the old Hotel Shattuck that way. During our short stay, there was a model UN (high school) group in the Lobby and perhaps members of the Vienna Philharmonic. We enjoyed the energy. 3. This Residence Inn also offers Dorm options, which explains the college crowd and all the student pajamas during the fire "drill". That might also explain the larger than expected common area on ground level, with lots of studying going on. 4. The "Study Hall" Rooftop Lounge (12th Floor) has nice indoor and outdoor space with great Berkeley Hills and City views. Gayle and I wished that the outdoor area and food options were available post-show (after 10 PM). We enjoyed our drinks inside, although further down the room as the DJ volume was fine selection wise, but a little loud. 5. Valet parking (in the Hotel's own 2nd floor lot) was $54 every 24 hours. Expensive, but we took it as I didn't want to play the Downtown Berkeley parking lot game. Plus it was a nice convenience to check out, have the hotel hold our bags, and pick up the car right after the Berkeley Rep matinee let out. read more

This hotel is great if you're looking for a place that is exactly like an apartment. Great kitchen, room, bathroom and a TON of space. The corner larger room suite was amazing. We'll equip with all cooking supplies and stuff. However, the whole time I visited- the hotels lounge, rooftop bar and restaurant were all closed due to private events so that is why they get 4 stars. The front desk did not even know it was closed- I even called the weekend before & they stated the website had wrong information and they would be open.... For as much of the price they should have another eating place inside the hotel and another bar- couldn't even enjoy that. I hope to be back to the area and to visit the restaurant and rooftop bar. read more

Residence Inn by Marriott Berkeley - Corner room, bay view - Hotels Near Me - Berkeley, California

You cannot turn the a/c fan on medium or high. Only auto. So once the room gets to a temperature, the whole system shuts off and the room is very stuffy! read more

I have stayed here several times and have had relatively good experiences. Not today. Check in was speedy; however, when I went to my supposed room there was someone else's belongings in it and towels all over the floor. The room was obviously occupied. This has never happened to me before, but I thought, okay perhaps a rare mistake. I told the front desk and got no apology, but a new key to a room that was ALSO occupied when I showed up. After two occupied rooms my husband said he wasn't comfortable with me staying there as they obviously have no security, so I asked for a refund. They gave it to me, but again, no real apology or concern. Stay away! Not safe! read more

We have been Marriott Bonvoy members for a very long time. We recently spent 2 nights at Residence Inn by Marriott, Berkeley for our New Years celebration. Pros: Location is on Center Street downtown within walking distance of UC Berkeley, stores, restaurants, and public transit. The hotel is only a few years old and is an all-suite property. Our suite (#623) was a double queen with a sofa bed. The suite consists of a separate living room containing the sofa bed, and a full mini kitchen including an apartment sized refrigerator, microwave, dishwasher, and 2-burner electric induction stove. There was a table for dining and 4 counter height stools. The bathroom and furnishings were clean and modern. The room and hotel were well appointed. The linen smelled amazingly clean! Cons: There is no parking lot or on-street parking (for more than an hour I believe). Parking for the hotel is valet only at $54 per night, plus tax. The mattresses were so hard it felt like sleeping on 2 box springs. The HVAC in our room did not work properly either day of our stay. The heater didn't work, and the air conditioner fans blew cold air from all vents the entire duration of our stay. The bathroom ceiling fan ran non-stop, had no separate operational control, and was loud. We had to keep the bathroom door closed in order to sleep. Two maintenance staff checked the in-room HVAC controls, and made adjustments to no avail. Outdoor temperatures were in the low 40's during our stay so we were really cold. Front desk staff seemed aloof about our problem. Their response time was extremely slow and sometimes non-existent (not answering the front desk phone, and forgetting to request maintenance come back the next morning as promised). According to Maintenance there were other rooms experiencing HVAC problems. On day 1 there were no portable heaters available for our use but we were given a $25 gift certificate for food/beverage and 1 extra blanket (even though we asked for a couple). On day 2 later in the afternoon we received 2 more blankets and 2 heaters. Perhaps the hotel should contract with an external, on-call HVAC repair service that could be called when Maintenance can't resolve issues. At check out Front Desk Assistant Manager Lilly comped our parking. In my opinion the problems experienced during this stay should have resulted in a future comped stay (since we prepaid for this one). I'm a bit disappointed that did not occur. read more

Residence Inn by Marriott Berkeley - Hotels Near Me - Berkeley, California

Made us wait a long time, pretended to assist while taking other reservations over the phone

I had a free Marriott night so we decided to do a staycation and check out Berkeley for the day. This hotel was a great experience - perfect location (right next to BART and the Berkeley campus) and the room was spacious and clean. It had a TV in the living room as well as the bedroom. We had a great view on the 16th floor. We didn't actually try the food or drinks at the Study Hall rooftop bar but the views and vibe were great! They had indoor and outdoor seating (with some fire pits) and a DJ. The bar is on the 12th floor. They also have free breakfast but we didn't try it. read more

This is an amazing hotel. They have great hospitality. The breakfast is pretty good! The rooms are nice and the proximity to Cal is top notch. Have stayed here a lot. This is a great stay 10 out of 10 experience. read more

Pros: Excellent location in the heart of downtown Berkeley. Very new nice equipped facility. Cons: As mentioned before the HVAC and Parking. Our room would not cool down sufficiently, it was a hot day and we had set the minimum temperature and it didn't seem to respond to anything. Called the staff, had it "fixed" and same result next day. Parking will set you back $60 per day. Won't be coming back. read more

Just spoke w Joseph on the phone to talk through the details on our upcoming stay. Such a PRO! He not only answered my questions and clarified some things, he made helpful suggestions. I so appreciate the high level of professionalism and courtesy at the Residence Inn Berkeley, and thank you Joseph! read more

I really should have looked at the reviews before I booked. You would think with the prices you are paying and the picture that are online you would be getting a very nice hotel. First and foremost be careful if you are going with the pictures on their website. The biggest issue with this hotel is either they are not paying any attention to the photos they are attaching to the room type or they are trying to bait people with the photos and hope that they are not bothered by what they are getting. I booked a 1 Bedroom Suite, 1 King, Sofa bed, City view. In the pictures it shows for that room it looks like its an open concept for the living area with a full size sofa and a separate bedroom. There appears to be a fairly large table with a little circle part of the table at the end for dining. Also the description implies that it sleeps 4 and there is a view of the city. What I actually was put in was a very small room where immediately upon entering there is tiny closed off kitchen with a little 3 foot table. On the other side of the kitchen wall there is a living room about the same size as the kitchen with a very small love seat sofa that converts into a twin bed. Also my windows looked out onto the roof of a museum and on the other side a dirt lot under construction. Honestly, I could care less about the view and I personally am not normally very picky on what type of room I get when traveling for business but in this case I have 4 people traveling in my party and my reservation reflected that so to be in such a different room than I selected was a tad concerning as it only sleeps 3 and there is not much space. Within the first few minutes of being here I called down and said "I don't mean to be a bother but I don't think I was given the room I booked". I meant it to. I really didn't want to be a bother. I expected it to be a quick oh ya, you are supposed to be in ______ and we will get that switched. Instead a rep named Chauncy (not sure if I spelled that right) told me I was in room type ___ (some 3 letter code I shouldn't be aware of) and that's the correct room. I explained the things I highlighted above and was put on hold so she could talk to the manager. After a few minutes she came back to me and said "since you are disappointed we are going to go ahead and upgrade you to a room on the 14th floor like she was doing me some sort of favor. Besides the fact that I have status with Marriott and upgrades are typically offered anyway if they are available I wasn't asking for a favor and I said I am not looking for an upgrade. All I want to do is get the room that I booked. She basically rephrased and said "Sir, since you are not satisfied we will go ahead and move you to the 14th floor so you can have a better view". I honestly felt like she wasn't listening to anything I said. Its like all she thought I cared about was the view. On principle as I wasn't looking for a handout, I said you know its fine we will keep the room and I will just post about it. She couldn't care less and gave me a canned response of ok let me know if you need anything else. I ended up having our 4th person stay on my sons couch at his appt. On a side note be prepared for a crazy parking rate if you are driving. Parking is tough up in this area but that's pretty normal. It also might have been a crazy weekend so checking in took a long time. read more

Please note the 1 star is for the valet staff and parking fee ($60/night!). The rooms, the location and breakfast crew were 4-stars. But I'd like to get this message out to the Marriott group to better train their valet staff. I arrived in a 4-seat sports coupe, and was greeted by the valet. And as my friend and I (both ladies) were at the front truck, ready to unload our luggage - the valet just stood next to us. He never offered to help with our 5 overnight bags. Then when my car was retrieved after our stay, I tipped the valet. But then found that my passenger seat was pulled forward suspiciously. I know it was not in that position when I left the car with the valet, and there was no luggage to access nor reason to move the seat forward. Also the baseball cap that I had in the backseat was moved. It makes me assume that a joyride with a backseat and a front seat passenger occurred in my car without my consent. read more

They upgraded us to the Presidential Suite! It was so awesome and comfortable. We had a great view of the Cal campus. The service and location can't be beat and it was definitely an amazing, fun night. Thank you!! read more

I haven't actually had the opportunity to stay overnight in the hotel itself, but I got to visit and experience the hotel as an event venue since my workplace had booked this hotel's space for a holiday party. Given the actual banquet/conference rooms they booked and the patio were on a different floor, I did need to be redirected by hotel staff in order to get to the correct floor. The food was decent, I didn't find the main course dishes to be particularly remarkable in terms of taste, was mostly carb-heavy dishes with some of the options being vegetarian. They did provide various drinks such as a nice selection of teas, and later on we enjoyed some sweets and desserts. They had round tables for us to sit around, and I really liked the outdoor patio space connected to the rooms that we used since it allowed us to go outside and get some fresh air and a view of Berkeley. They did have wifi that I was able to use as a visitor as well. read more

Residence Inn by Marriott Berkeley - Cupcake and tiramisu - Hotels Near Me - Berkeley, California

My friend wanted to have her 50th birthday celebration & bring in the New year @ this hotel, so I was more than happy to be a part of her big day & start the year off with good music, food & vibes. Upon arrival I gave my car key to the valet & checked in... The birthday/ New Year's celebration was on the rooftop where live music was playing, drinks were flowing & although they don't have a dance floor, dancing and laughter filled the room. The night ended well & the next morning I called valet to bring my car & was told it will be there in approximately 15 minutes. I went to the lobby to check out & waited 30 minutes before inquiring about my vehicle. I was told it would be there shortly & I patiently waited another 30 minutes before inquiring again. Still I was told it would be here shortly. This went on every 30 minutes for two and a half hours before I was told that they had lost my key & gave me my room key back so I could wait in a more comfortable setting as they tried to resolve the problem. Hours went by & eventually I had to call and inform my job of the situation & take the day off that I had agreed to work for someone else. Since it was New Year's Day, most of the rental car places were sold out & the closest one was in San Francisco... I eventually got in a rental car around 5:00 pm & stared my journey home over a hour away. The next day I contacted Tesla & they sent me a link so that I could remotely start the car with my phone, ( a option that they couldn't do on New Year's Day ) I then drove directly to Tesla of Berkeley to purchase a replacement key. Once the new key was made I took the receipt back to the hotel immediately where they assured me I would be compensated... .... 29 days later, several calls to the hotel & corporate and I still haven't received any compensation... What should have been a beautiful start to a new year ended up being a catastrophe with no one taking accountability for my lost key that resulted in a domino effect of problems. read more

Clean, friendly and convenient to campus and lots of restaurants. Nice view from my room was a pleasant surprise.

Had the pleasure of staying here while attending an institute in their conference rooms and this place is just beautiful! I heard it was controversial to build here so I acknowledge that most of everything is built on stolen land from the Indigenous communities who founded the land. The service was wonderful both on the hotel and catering. It is off of Shattuck and a block from the east end of campus. There are plenty of restaurants within walking distance and the Target and local shops are a short walk as well. The rooms are spacious, modern, and comfortable. The only downside is $50 for overnight parking. They also have a stunning roof top bar with gorgeous views! read more

See all

We usually stay in other parts of the East Bay when visiting Berkeley for concerts and football games, but this time we chose to stay in downtown Berkeley. Being old grads at Cal we had not explored downtown Berkeley for many years and we were elated to find so many places to dine. The hotel was very good and our room was excellent. It was a very busy football weekend so the hotel seemed very full and there were big crowds at the breakfast buffet. The selection of food was good and we decided to bring our meals back to our room on the 11th floor. Service at the front desk was excellent given the number of guests and the valets were very busy moving cars to and from their garage. The valet guy were very friendly and accommodating. The public areas were very large for a Res Inn and they seemed to handle the large crowds quite well. We only ate breakfast at the hotel and had our other meals around the downtown area. We will definitely come back the next time we visit Berkeley. read more

Angel did a great job. Very good service and timely requests. I'm very happy with the service provided.

Kelly at the front desk is awesome. She is friendly, helpful, has an amazing personality and great customer service! Yuki at the rooftop restaurant is also very friendly, very efficient in service, good customer-oriented service! Overall, it was a lovely and pleasant stay and highly recommended for anyone seeking a convenient location. read more

Thank you so much to Khalid and Jair for the awesome service! They were on point with everything from beginning to end! Swift and great vibes!!! I am an Uber driver and I appreciate the fact that they were humble enough to let me use the restroom because I really don't like peeing out in the public. So I commend them for knowing what I needed and now I am feeling refreshed! And ready to take the people that need a ride, A fun ride! I will definitely come back and recommend guests here for sure!!! Thank you so much guys and God bless!!! read more

Residence Inn by Marriott Berkeley - Outside in the parking lot! Where colleed Khalid swiftly came out to meet me to see what I needed thanks bro! - Hotels Near Me - Berkeley, California

I highly recommend staying here. I have nothing bad to say, the staff is amazing. They were extremely helpful.

I am currently staying at this hotel and have many good things to say about our stay so far! They have excellent service all around, especially during breakfast service with Maria and Anna. Maria and Anna are always there to greet us and help us. I just want to say thank you for your excellent service and attentiveness! read more

Front desk service was very kind and efficient. The complimentary breakfast in the morning is delicious and so is the lunch! Our rooms were very clean with a super comfy bed. Incredible location with streaming available on their TVs! No complaints. read more

His name is : (MIKE) I had an amazing experience at this restaurant thanks to one of the staff members who truly went above and beyond. He was extremely respectful, friendly, and generous with the food portions. You can tell he really cares about making customers feel welcome and satisfied. His service made the whole experience even better. I hope the restaurant recognizes his hard work and dedication, he truly deserves to be rewarded and supported to grow in his role. I'll definitely be coming back, and I highly recommend this place because of great people like him! Thank you Mike ! read more

I would like to give a shoutout to Jessica & Marco at the front desk. They were so so helpful and kind and patient with me as I was checking in and in the moments I needed extra assistance. The Residence Inn is blessed to have them. Also I want to say how lovely Mario was when I would go to eat breakfast each morning. He was so kind to me, and I was so grateful for his service, and his warm smile as I started my day. Uncle Angel, I believe he helps with maintenance. He was so sweet, and every time he saw us he would say hello. Im so impressed by these individuals that made my time here feel like home, and that I was a part of a greater family. read more

Pros: + Nice staff + Very spacious rooms + Close to Berkeley campus and art museum + The restaurant, Study Hall is good. + The fitness room is spacious & they have pelotons. + Laundry rooms Cons: - The hardware in our room was loose (the sink faucet moved out of its post and the toilet roll holder kept falling down) - Food couldn't be brought to the door, so we had to pick it upstairs (small thing, but still inconvenient) - The "free" breakfast is easily missed, run of the mill hotel food. So we went once and never woke up for that again. Overall it's a great stay for anyone coming to Berkeley for the university. I'll most likely be back. read more

I was troubled by the lax security as I drove up to my initial hotel (which I foolishly chose at random. =X). After searching for local Berkeley alternatives on my mobile-phone map, I was relieved to see the Marriot brand had recently moved to elevate the area with superior hôtelier services. The building is majestic. I noticed it from miles out and the thrill of realizing the prominent, glistening sky-scraper would be my temporary mansion is an ecstasy I'm still riding. Then, the representation outshined the building! You can tell Marriot leadership has assembled an elite team to capture a battleground sector. Berkeley isn't a market were you can let things slip. Astounding ambition. You just want to set down a stool and watch them dance their magic! If only I could find co-workers like these... It looks like the hotel is going to slowly open up is 16 floors, but the facilities are all brand new and begging to be appreciated. Try to book in the next six months and you'll get the facilities of an international ritz and the exclusivity of an island spa. Be sure to drop by the corner cafe in the alcove behind the glass fireplace. Marriot master-chef Ana and macro-nutritionist Yuki got me started every morning with a complimentary breakfast that would sustain me well past lunch. I'd like distinguished cliental who can both appreciate the luxury of new facilities and the ambition of talented associates while complimenting those conditions with polite and appreciative habitation to book this opportunity and sample this luxury. I'm no King, but I was able to grab a King Suite complete with unlimited popcorn, kitchenette, glass shower, 3/4 living room, and sky-scraper views for only $199. Gesturing upwards to my window-lit suite while participating in the sensual patio conversation of the surrounding Berkeley bar scene was... Priceless! The Residency Inn is off to a great start. I call on all responsible hoteling enthusiasts to reinforce this momentum. P.S. Those looking to celebrate a special occasion should should take care to reserve the corner suites well in advance. read more

See all

First time here and I'm glad we chose to stay here. The room is spacious and has a nice view of the city. The room is modern and clean, except for a cloth left by housekeeping. What really impressed me was the breakfast. They have a hot bar with scrambled eggs, applewood bacon, sausages, a hot breakfast sandwich and potatoes. There's also a waffle maker and a toaster for bagels, toast and English muffins. Also a coffee/tea area with a nice assortment. It was much nicer than I expected for a free breakfast. The staff were really pleasant and efficient. Regina made you feel welcome with her warm smile and Brooke and Araya kept the dining area clean and orderly. Whoever hired the staff did a great job. The parking is over $50/night which was a little painful but overall we had a nice stay and I'd definitely come again. read more

Great location near BART, amazing hospitality by all staff members. I just flew in from Japan was jet lagged so asked about early checkin. Lady at front desk was welcoming, and exceeded expectations. Only problem was a glitch in their smoke detector system as I got a phone call about needing to inspect my room while I was sleeping. They knocked on door again later but realized it was an error as no beeping alarm had been activated. I was also impressed with the selection at breakfast in morning. Much better quality food than most other similar properties. Would definitely stay again when in Bay Area. read more

Very impressed with this hotel. From the moment we walked in, we were impressed with a welcoming atmosphere and very pleasing to the eye. It was very modern but yet comfortable. I would have loved tp have had the chance to sit in the lobby by the beautiful fireplace, but it was a quick stay due to graduation weekend. Rooms were beautiful and CLEAN with a wonderful view of the bay The service staff was great inside the hotel. The only drawback was the valet service, very slow. But when we voiced our concern the hotel was very understandable. If the opportunity arises we will surely stay here again read more

This place is made special by the kind, thoughtful, and professional employees throughout the hotel. We were recently traveling from Hawaii to Berkeley for the Bioneers conference and somehow landed at the one hotel that was filled with aloha! Jessica and Marco at the front desk were helpful every time we spoke to them and gave us awesome recommendations too! They were kind, warm, and welcomed us like family. We met Uncle Angel and a very kind head chef in the elevators and it was like we were long time friends! Cannot recommend this place enough to feel at home amongst people who truly actually care about your humanity. And of course the accommodations are wonderful and the location cannot be beat. But again, it's the people who make it a special experience Need to make a special mention for Mario who we saw at breakfast. He was so attentive to the whole breakfast area. This young man is unique in a harsh world. It feels like he was raised by grandmothers, because the immediate safety one feels in his presence. He is going places and residence inn would be wise to recognize these qualities that money cannot buy. I would trust him around my children, elders, and those most precious in my world. Mahalo and Aloha read more

I will reiterate this location is not in line with the hospitality of other bay area Marriott hotels. Our team has wonderful experiences everywhere except Berkeley. A colleague was waiting for me in the lobby so we could go to the rooftop dining for a business meeting. Mgmt sent a guard to ask her to leave. She had visited the restaurant earlier and was assured that waiting in the hotel lobby was permitted. APPARENTLY NOT. She was embarrassed that she was treated like a vagrant. She returned another day and left her business card for the mgr. and also sent an email. She has been rudely ignored. She wont leave a negative review but I will. Our tean meets at another hotel now. We also meet at Marriott on 4th San Francisco. Such a difference. Berkeley mgmt is uppity . Who needs this?,? Btw. I left a similar review months ago and it has been removed. Wow!! Such thin skin read more

Stayed here a few times for my work assignment. I gotta tell you, this hotel is one of the best Marriott I've stayed at. Not sure if it's because I always get a king suite with a mini kitchenette but I always enjoy staying here. The place is very centrally located in Berkeley and it's near by food galore if you're a foodie. I didn't have much time to explore on food due to my work schedule but yelping around the hotel you'll find all sorts of foods. Check in is always a breeze. What makes the stay even more enjoyable is the valet service. The guys there are very attentive and polite and respectful. Breakfast served daily, complementary of the hotel and it's pretty damn good! This is definitely my go to if I ever come back to Berkeley for an assignment or leisure. read more

Stayed here for a (almost) week-long trip Nice. Spacious room. Stayed in an ADA room, nice big shower but shower chair could be better placed Parking in downtown Berkeley Fortunately a handicap placard eliminates green curb time restrictions read more

Way too many problems for a single visit. Stayed two days. On arrival, great valet service. Lady at check in removed the corporate card from reservation and we had to pay for the room personally. No apologies and couldn't figure it out. Since we were here for another night they said they were going to resolve. The following day the fire alarm went off at 8pm, we stayed outside for an hour and then they turned off the alarm. Throughout the night, the fire alarm went off probably 9 times waking me and the rest of the building up. Because this isn't enough, my TV in the room updated and turned on around 4am. The room upstairs updated and turned on at 5am and started playing super loud. I called it in, an hour later. Still super loud. Honestly, worst stay I've had. So bad, I've considered sleeping in the car. Don't stay here- they don't know what's going on. read more

If I can give negative star, I would. I will never stay at this hotel again. Extremely rude front desk staff. I stayed on the 8th floor and decide to find ice machine. I could not find any ice on my floor so I use the phone by the elevator to call front desk. They answered "Marriott, how can I help you?" I said " do you know where I can find ice machine?" the person hang up. I thought something wrong with the phone, called again. Same, they hang up as soon as I asked "where is ice machine". I was so confused, call back again " please do not hang up on me, where is ice machine?" Hang up again. I try to call house keeping, same, hang up on me as soon as I ask "where is ice machine." I could not believe what I heard. I went back the room, my husband called instead, they then said "Ice machine is on the 1, 4 7 floor." Why can't they told me that instead hang up one me 5-6 times? read more