This hotel was outstanding in all the ways. The front desk staff were so welcoming and helpful. Jessica and Marco both gave great recommendations for food and shopping (for myself and the kids) and knew the surrounding area well. The room was spacious and clean. The bed and pillows were just what my sore back needed and I slept well for the nights we were here. We didn't park a car but all the valet guys were nice and welcoming too. And if that wasn't enough, their continental breakfast was so much more then I expected with lots of choices so I could change it up but Mario made each morning so bright, he was helpful and so sweet, showing up to help us before we could move to do it ourselves. Consider giving them raises or higher positions because they MADE our stay, without them our time wouldn't have been as enjoyable. Will definitely consider this hotel when we come back next year. read more

Way too many problems for a single visit. Stayed two days. On arrival, great valet service. Lady at check in removed the corporate card from reservation and we had to pay for the room personally. No apologies and couldn't figure it out. Since we were here for another night they said they were going to resolve. The following day the fire alarm went off at 8pm, we stayed outside for an hour and then they turned off the alarm. Throughout the night, the fire alarm went off probably 9 times waking me and the rest of the building up. Because this isn't enough, my TV in the room updated and turned on around 4am. The room upstairs updated and turned on at 5am and started playing super loud. I called it in, an hour later. Still super loud. Honestly, worst stay I've had. So bad, I've considered sleeping in the car. Don't stay here- they don't know what's going on. read more

Cool buffet.Awesome place and rooms The food was insanely good I would recommend coming here it's on the cal campus

Central location, super clean, nice rooms tastefully decorated & a good breakfast buffet. Gym is pretty well equipped. Everything seems brand new. The 1 BR suite was perfect for our family of four. Only downside is parking cost of $49 (!) read more

Soft uncomfortable beds. Quirky Internet connection Unhelpful front desk. During my 5 day stay my room was cleaned only once, that after many appeals. read more

For the past one year, we enjoy the Residence Inn at Berkeley since it is so close to UC Berkley. Both the location and the staff member are pretty nice and the hotel is pretty new. But for the past two month, I have such a nightmare trying to get the refund from a room I booked (called graduation package) in May. The policy said if I cancel within 24 hours after booking I could get a refund. We booked the hotel, but later decided to live in SF instead. I cancelled the nights I booked for $1911.28, and booked another few nights with the Marriott at a different location. During the last two month time, both myself and the America express contacted hotel many times, they simply ignored the 24 hours rule, refusing to provide the refund. Today, American express company charged me for the amount, saying they will still making the effort to contact the hotel.... This is the first time I had such a bad experience with Marriott as a whole, I felt like it is just this location's management too profit driving to care the customer service, as I emailed the support and never heard from anyone... it is hard to believe that you have to worry about this type of bully now days. one thing is for sure, the hotel can not get away with things like this! read more

I had a reception there. The staff, food and venue were amazing!! The chef was amazing. The view off of the room was great!

This is the second time I've been staying here. I love this place. Why 4 stars? Because of the loud music in the upper bar. I mean, after a long day you want to relax and enjoy a drink or two. The music is sooooooooo loud. C''mon guys, you can do better. You literally have to yell the bartenders your order. Amazing breakfast, WiFi, and front staff. Let's not forget the housekeeping staff. Everyone is so amazing, but the loud f&$en music! read more

We had such a wonderful time visiting our kids in Berkeley and staying at the Residence inn there. Every employee at that hotel had a can do attitude of customer service. From the wonderful manager to the incredible maid, Ti, to our amazing Nepalese server at breakfast, they were always a yes to whatever we needed. As a professor who teaches customer service I was blown away. Also, the breakfast was great, delicious and healthy oatmeal, gluten free when requested and full big breakfast for my husband. The beds as usual per Marriott were comfortable and we got extra pillows and blankets when needed. It was located so centrally that my husband could take long morning walks on the beautiful UC Berkeley campus, and we had access to tons of restaurants and stores. Thanks to all who made our stay so wonderful. read more

Excellent location right outside of Cal. Weekend rate is high as there are so many college events. The laundry is expensive. Street side is noisy as the city clean the streets do early in the morning. read more

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Finding new hotels around Berkeley isn't an easy thing. I mean, I'm all for charm and character, but when that translates to old, dank, low-tech and small bathrooms, I'll pass. We've tried a couple of other places-The Graduate Berkeley and the Berkeley Marina Hilton on previous visits to the area. Once was enough at those places. Enter the Residence Inn Berkeley. The location was literally a block off of the west side of UC Berkeley and right in the heart of downtown Berkeley. Right across the street are a variety of dining options from Middle Eastern to Chinese to a bagel shop to Ben n Jerry's. The BART station is less than a block away and Target is one block away. How super convenient. Now to the hotel itself. Brand spanking new with a beautiful lobby, friendly staff and a full hot breakfast that's complimentary! Due to COVID, the breakfast sandwiches are pre-heated and pre-wrapped but they had a variety of maybe 6 different kinds over a few days--ranging from breakfast burritos to bagel or croissant sandwiches. Also available was oatmeal with a full toppings bar, yogurts, pastries, fruit, and juice, chocolate and regular milk and coffee or tea. My daughter would've loved pancakes or waffles but still, there were many choices of other items! Rooms are all suites, modern and very clean and new, with kitchenettes that are fully stocked with dishes, cookware and a good size fridge, stovetop and microwave. The sofa beds are pretty decent as well and a full set of extra bedding was already in the room. TVs in bedroom and in sitting area. Bathrooms are very spacious and have refillable large pump bottles of body wash, shampoo and conditioner. One thing I would like them to improve is their water pressure--it definitely was on the weaker side and resulted in me needing to shower longer just to wash my hair properly. We thoroughly enjoyed our stay! Parking is pricey at $49 per day, but that's to be expected in the Bay Area and valet was pretty quick and would let us keep our car nearby if we were coming and going. Highly recommend the Residence Inn Berkeley! read more

This hotel is a short block from the entrance to UC Berkeley, and a quick walk to many restaurants - a great location. It just opened a month ago, so they may be working out some kinks. However, we experienced an aggravating number of issues. NO ELECTRICAL OUTLET in the bathroom. Took multiple requests to get an extension cord. An electronic beep in our room every 60 seconds all night. Big pile of trash next to the door of our room for hours. Trash in the hotel not cleaned up. Someone left a used drink cup on the table next to the elevator. We could have tossed it but we thought we would wait and see how long it would stay there. 20 hours later when we checked out - cup still there! No maid service at our room - maybe this was intentional because of COVID, but I didn't see it posted. Weird layout in our room with a wall in the middle, large bathroom with no shelves for toiletries. We were told there was a dine-in hot breakfast and we were looking forward to that. Until we found out that the breakfast was Jimmy Dean sandwiches in plastic wrap, served from the buffet warmer. Yuck! The second morning we went out to breakfast. Some of the front desk staff seemed very inexperienced, but others were nice and tried to be helpful. The engineering staff that came to our room to resolve issues was very personable and helpful. The ladies who worked the breakfast were also very nice. They can't help the awful food! Everything in the hotel was brand new, which was nice, but you could also see the poor quality of everything in the room, like the kitchen appliances. The floor of our room was a Pergo-like hard material. We used the sofa bed, probably the first time it had been used. After one night, the feet of the bed had dented the floor! read more

Residence Inn by Marriott Berkeley - pile of trash next to our door for hours - Hotels Near Me - Berkeley, California

My husband and I stayed here for the High on Fire concert last Saturday and I must say, what a nice experience. Super clean, neat, fully stocked room with a great view and just a short 5 minute walk to the venue. Fast efficient valet parking and all the staff was super friendly and helpful. Breakfast the next morning was phenomenal as well I would 10/10 stay here again. read more

While traveling overseas, my wallet was stolen along with my credit cards. Since this hotel does NOT accept Google or Apple wallet, the clerk told me that I could not check in. (Clerk just doing what he's been trained to do.) When I showed him my Bonvoy app with the reservation and the first night paid, he said that I needed to take it up directly with Marriott. Not really run by Marriott, per the hotel clerk - whom I understand is just following directions. But Anyway, I understand that this situation was unique, but after two very long flight delays, I was just looking forward to the quality I typically get from Marriott Residence Inn and a good night's rest. read more

This is an excellent place to stay. We couldn't have been happier with our choice. We had a one bedroom suite with two queen beds on the top floor with amazing city views of the Bay Bridge, Salesforce Tower, Emeryville, Oakland, and the Campenilli. The room was modern, clean, spacious, and well thought-out. The location is steps away from Bart and the UC Berkeley Campus and amazing restaurants. Breakfast was delicious and fun for my toddler. Staff was friendly and resourceful. Highly recommend! We will stay here every time we come back to visit the Bay Area. read more

If you are making reservations for graduation weekend, it's PRE-PAID and no cancellation, even 9 months out. The wording on the reservation is misleading (says you can cancel up until May but you can't). When I was making my second reservation, I noticed it was non-refundable and called to confirm. The lovely agent on the phone was not able to help out. read more

If it wasn't for the $60 parking, this would be a 5 star rating. That's extortion. Well located right in the heart of downtown Berkeley and across from campus. This hotel is very clean, modern, and large. Easy check in and out. Really nice outdoor rooftop deck overlooking The City, the bay, and Berkeley. Breakfast was really good but incredibly crowded. The staff did an amazing job at keeping all the food filled and hot and clearing tables as they became empty. Really impressive staff who worked very hard. If the outrageously despicable parking costs were not part of the stay, it would be flawless. I just can't get the bad taste out of my mouth spending $60 to hand a key to a teenager once. I won't return because of this only reason. And paying over $300 a night, and STILL had to pay that rate...disgusting. Shame on Marriott. read more

mahalo to Jessica and Marco at the front desk. Their warm smiles and professionalism made my stay awesome. I loved their food suggestions and the time they took to explain. I'm impressed with these individuals and will differently return. aloha read more

We booked a 1 bedroom suite for Aug 15 to Sept 1. the first week we had some difficulties with the room. We spoke to Assistant Front Office Manager Brittany Wilson regarding our issues with the room. She was very professional, listened to our complaints and resolved our problem within 20 minutes by relocating us to another suite...which made the rest of our stay most enjoyable. The suite(s) were clean & the view of the bay was beautiful. When we needed anything for the room, we wrote a list and gave it to room service or the front desk. We did eat at the Study Hall Rooftop Lounge and the food was delicious. It was a bit cold & windy so we ate inside. The hotel staff were pleasant & always greeting us as well as the parking valet. We loved the fact that the hotel is in walking distance to the University as well as eateries & stores. We will be coming back in October. read more

My boyfriend and I stayed in a corner room with a bay view. The room was lovely, as was the view. I'm told the hotel is fairly new, and it showed. With that said, there are a couple of things that I did not like. One is that the room, even on the 10th floor, was noisy due to the traffic running over manhole covers on the street throughout the day and night. The second is that the parking cost is $54 per night with TAX added on. We didn't have a chance to eat at the restaurant. The location is great. Right near BART, which we did take advantage of, and many restaurants. The breakfast each morning had many choices. read more

This place is fantastic! The rooms are beautiful and modern with spectacular views. The staff is so friendly and helpful. We visit the Bay Area often so we will definitely stay here again! Highly recommend! read more

Pros: beautiful modern rooms, great location, front desk and valet staff are wonderful, and decent pricing for this area. Sophie was fantastic! The free breakfast is also very good for a hotel. Cons: I booked this hotel specifically because of the beautiful rooftop lounge, but it's highly disappointing in ambiance, quality of food, and service. The only good thing about it is the view - but good luck getting a table where you can enjoy it from. Then there's the valet-only parking, very expensive before tipping, and you'll also pay $9/day for internet if you want bandwidth capable of joining a Zoom for work. I booked a pet-friendly room because I brought my (non-shedding) dog, but there were short white hairs all over my clothes, so it seems that another dog was here recently and the linens/furniture may not have been cleaned thoroughly. One last issue; on the second night when I got back to my room housekeeping had clearly been through even though I specifically asked for no service...At least they wear surgical masks (or so I'm told). read more

What a beautiful addition to the area! The manager and front desk staff were lovely upon our arrival. Our room was spacious, clean and had beautiful views. I've only ever stayed at the Claremont but since my entire family was coming, I felt a kitchenette would be nice for us. I'm so happy we made this choice. I definitely would stay here again! read more

Having to park in Berkeley is always tough it's nice to have a smooth in and out of my stay with Valet! Gio (the person who was at Valet) helped me out a lot on unloading and getting my stuff in smoothly. Shout out to them and the rest of the Residence inn Berkeley team! read more

My son and I recently visited Berkeley. As we are Marriott Bonvoy members, we stayed here at the Residence Inn Downtown Berkeley. What an experience! Beyond courteous and helpful staff, we enjoyed gorgeous views from our super clean, comfy, well stocked suite. Also, The Study Hall Rooftop Lounge was POPPIN!! Killer cocktails and, no joke, the best Brussel sprouts and burger I've ever had. Can't wait to go back read more

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So impressed with EVERYTHING! The hotel is beautiful, clean, well appointed. They have everything you could want and more. The location is perfectly centered in town and close to campus. Daily breakfast is actually good. Tasty, great quality offerings and they keep them replenished and fresh. The rooms are clean and have every convenience you could want. Most of all the staff if exceptional!! I wish I would have gotten everyone's name to mention each person we interacted with, but we were a large party(about 12 of us altogether) in multiple rooms across different floors. Each and every one of my family memes raved about the front desk staff, cleaning staff, the food staff at breakfast, the management and most of all our server at the rooftop bar, Yuki! There were a lot of us there celebrating a graduation. She handled our table on her own seamlessly and with a huge smile on her face. By the end of the night we felt like she was a part of the family. I work in the travel industry and stay frequently in many different hotels and locations. The Residence Inn, Berkeley has far exceeded any experience I've had so far. read more

I'm giving a 5 Star review based on two people. Their names were Charlene and Lee and they worked in food service (Breakfast Staff). Before I go into why I singled them out, let me go into the review of the Hotel itself. My job had a team of us come here from all over the country for a 3 day training at UC Berkeley. The rooms are very nice. A more upscale Extended Stay. I was grateful to have "lived" here for 3 days. I also enjoyed the local food spots directly across the street. My only issue was my first day at breakfast. It was a busy Thursday morning. As I was getting my food, I asked a staff member where the plasticware was at, and he was a bit rude when he gave me the answer..."There it is on the side!" I took issue with it, but then I just didn't pay it no mind. Fast Forward to Saturday morning. Breakfast is over at 10am. I go down to get breakfast at 9:45am. When I get there, it appeared staff was already cleaning up. I asked the "rude" worker would they be bringing anymore eggs or turkey sausage out. He told me, all that's left is it, and nothing else is coming. I then spoke to Lee and he told me more items would be coming out. Charlene was also very helpful in getting some more items out. Yes I understand that it was 15min til breakfast was over, but we, the company I work for had like 10 rooms here at $350 a night for three days, that's like $10,050 we spent here on out stay. Thats not even including the $54 a night Valet parking. So with all this money spent, how can you NOT want to give us some simple turkey sausage and scrambled eggs?! Thank You once again CHARLENE (like the Anthony Hamilton song) and Lee. You two are the BEST. read more

Writing this while in one of the rooms. This place has been a godsend for us. We live in Berkeley but a tree feel and knocked out the power lines to where we live. So we decided to find a place where we could cook. Place is brand spanking new. Staff has been terrific. There have been some hiccups here and there but that is expected. I worked as maintenance for new buildings and trust me when I say hiccups always happen. But from my experience this place has done a great job in opening up and taking care of us for going on 2 weeks now. Will have no problem recommending this place for our family. read more

Nice facilities and the location is great. However, I was on the 11th floor and the noise from the bar on the 12th floor was horrific. All evening I had to listen to bad jazz guitar and people talking. I was unable to focus on work in the evening and couldn't get any sleep until the ruckus quieted down. If you are looking for a restful stay this is not the place to check into. The rooms definitely need more soundproofing. read more