From start to finish, the service, the quality of work and everything provided from this company is absolutely amazing. Rick is a really amazing person, very kind and so helpful. I had an urgency of having my heater to work, as it went out. Having little kids, and not having heat in the cold winter can be very stressful. He has really good units and replacements, great quality. He was able to help me out, and get it done. I am very satisfied with Double R. Thank you Double R!! read more

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March 14 2025 - AC tune up review Robert arrived in the given time slot, quickly accessed our outfit AC unit Serviced it , ran a test indoors, confirmed the air was actually getting conditioned Robert was very approachable, easy to talk to and even gave us tips for general AC maintenance A good start to the weekend :) - thank you Robert & Double R Heating & Air Conditioning read more

I needed pipe insulation and escalated the issue with Double R Heating. Robert and Ricky responded immediately and promptly scheduled the repair. I truly appreciate their hard work and dedication to outstanding customer service. read more

Double R Heating & Air Conditioning - New furnace!! Thanks Robert & Ricky! - Heating & Air Conditioning/HVAC Near Me - Tracy, California

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Ricky and Robert were great help. Had to replace our heater, they worked through the process with our warranty company and our contractor and kept us informed throughout the process. read more

Had a great experience with Double R Heating & Air Conditioning. The process was smooth and efficient, pricing was fair, and the technicians were friendly and professional. I'd absolutely recommend them. read more

After nearly 30 years, the heater/air conditioner finally died and needed to be replaced at our rental property. Since we live in another state, we wanted to hire a company with integrity- one we can trust, so we contacted Double R. Double R provided estimates with choices of heating/air conditioning units and duct replacements. After reviewing the options and making our selections, Double R went to work. Using a crane, since the unit is on the roof, they safely removed the old unit and replaced it with a new one. The unit was properly installed, tested and everything worked fine. All this was done within 2 business days after we submitted our request and there was no damage to the property or new unit. In their honesty, Double R inspected all the ducts and indicated to us that there was no need for the ducts to be replaced, saving us unnecessary costs in the thousands. Some companies could have taken advantage and charge for this unnecessary procedure, but not Double R. We now have a happy tenant who will keep warm in the winter and cool in the summer and we highly recommend using Double R for your heating and air conditioning needs. read more

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My heat went out in San Francisco peak winter, when the inside temperature of my home is 50 degrees without any heat. I wanted to move quickly to get my furnace replaced, and contacted my home warranty Old Republic for Double R to come out and provide a quote. Everything went great with them until I received the invoice. The duct work Double R quoted was going to be 4k plus an additional 2k to do asbestos abatement. Instead of bundling the asbestos abatement into the quote and hiring an external contractor like other HVAC companies would do, Double R required that I do that myself. When I reached out to a few other companies to get quotes, I realized that 6k total for the duct work and abatement was double the price of other companies that were able to do it for 3k. I reached out to Double R multiple times, told them that they could fulfill the furnace installation, but I would hire another company to do the duct work and abatement like they requested! However they dragged their feet for weeks, didn't return my texts, and made me wait around 3 weeks in the 50 degree cold only to cancel the job and said they were no longer interested in the work. I have a pet at home that needs heat in order to survive, and my pets health has been in jeopardy by their lack of communication, so overall I can't recommend their services. They should have had better communication with my home warranty company, and also should have followed up with me after the quote to see where I was at in the process. Overall a bad communication experience with Double R and I can't recommend them. read more

Highly recommend Double R Heating. I was referred to them by a neighborhood group member that had only positive things to say. Within an hour of submitting an online inquiry, Ricky fixed my problem! He responded to my request and was able to help solve my problem over a video call. I appreciate that he explained thoroughly what I needed to do and why, as well exercise patience with me as I shuffled things around in my garage for the call. I was surprised how quickly he was able to help me fix something that has been a problem for over a year. I'll definitely use Double R Heating for any future problems I may have! read more

Bad service especially if doing Work connected with a home warranty. Do not hire. Check your NextDoor websites for reviews for this company. They should hire a separate electrician for electric work. They do not standby the work they do. They did some work and a year later want to charge $250 to come check out the faulty work they did! So frustrated with this company. read more

Highly recommend this company. I had an issue with the AC during the heat wave and Ricky and Robert came over and spent several hours getting to the root of the problem, which had several issues including leaks and the thermostat type and wiring. Over two sessions they were able to diagnose and resolve all of these issues. read more

What a fantastic company and person Ricky is. I needed my hvac pipe cleaned out, has not been cleaned out in the last 22 years. So obviously a lot of you know what has collected over the years. We set up an appointment for today he arrived on time (which is a huge plus in my book) very nice, knowledgeable and just over all professional. I work for a HVAC manufacturer so I know a little about HVAC. But he knew exactly what to do and just like that 22 years of build up flushed right out. I would not hesitate to use Double R Htg & A/C for any of my HVAC needs. RIcky great job. Thank you read more

Ricky is excellent! This was the third company contacted by my home warranty company-the first two were terrible, the second one didn't call me back x 2 weeks and missed two scheduled appts. Ricky was excellent, very friendly and professional. We were having problems with our AC not cooling for several months-during the last several heat waves and were anxious to find out problem. He quickly found the problem-broken pump and called our home warranty company to let us know it was not a covered part: went to 3 stores the same day to find a replacement but it was late on Friday so he had to return on Mon!- He didn't want to leave us hanging w/out cool air over hot weekend so instructed us what to do with broken pump by using only minimally). Ricky came on Friday and followed up first thing Mon Morning! Communicated very well with me and explained everything plus let us know the out of pocket costs up front. Even went the extra mile and inspected both outside and inside / made a few corrections for us and showed me how to monitor new pump. We are very pleased and I would highly recommend Double R! Thank you Ricky-we are very happy to have our AC up & working again. read more

I was connected with Double R heating & air conditioning through my home warranty company due to issues with my furnace. They were quick to call and schedule an appointment with me. I received an 8 am - 12 pm window and called the morning of my appointment to get a better estimate of their showtime. The technician showed up on time, wore a face covering and shoe coverings, and was friendly and professional. My problem was not ultimately fixed due to the nature of the repairs needed. The technician had to check back with my warranty company for next steps. Although the furnace was not repaired, I still want to give them credit for their customer service and ultimate diagnosis of my furnace for the warranty company. read more

Our home needed new air ducting, AC, and separate zoning for upstairs and downstairs. Ricky was very friendly and attentive to each of our concerns. His estimate was clear and price fair. Everything from communication to job scheduling, final testing of the new equipment and billing was extremely professional. His team showed up early each day and were all very friendly with my dog who barked at them constantly. I highly recommend the services of Double R. read more

My experience with this company was the worst a technician came out today because our AC went out. He replaced the capacitor and left with out fully making sure the AC was working properly as soon as he left the AC shut off I had to call the office multiple times so the technician would ccome out again. When he came out he said the motor was out I was like then why did you leave the first time and say everything was fixed. Mind you it's 100 degrees outside and I have 2 kids this is not ok .so he has to order the part ,now I have to wait for who knows how long. No thanks I'm calling another company what a waist of time and money I'm hoping to hear from the owner or manager so this won't happen to someone else and to make this right very disappointed . read more

Double R Heating & Air Conditioning - The temperature - Heating & Air Conditioning/HVAC Near Me - Tracy, California

Would recommend...We have a 2 story house with 2 different AC units and noticed the upstairs AC was not kicking on. After confirming it wasn't a setting on our end we called Double R HVAC. Ricky, the tech that showed up, was very helpful and communicated next steps. He actually made us aware that we could work with our home warranty if we had one, which at the time we didn't know if we had one or not (we just purchased our home). He ordered a part for us and we are officially up and running again! It's very easy to write a review when things aren't perfect but I wanted to take this time and share a positive experience. Great job Double R! read more

My wife and I have recently engaged the services of Double R Heating & Air Conditioning Inc. to replace the 30-year old furnace located in our home garage. Throughout the entire replacement process, Ricky and Robert of Double R performed in a highly professional and competent manner. They were always on time, very detail-oriented, and highly communicative to understand what our requirements were while explaining our options and how they intended on completing the job. My wife and I were incredibly impressed by the conscientiousness of Ricky and Robert on ensuring that their work fully met our requirements. It is unusual to find contractors today who would go above and beyond to ensure an excellent job is performed, but Ricky and Robert both fit such description and exceeded our expectations. BTW, the price was also very reasonable. We are keeping the contact details of Double R Heating and Air Conditioning Inc. on our speed dial so that we can call on Ricky and Robert again if we ever require their services and we will share their information with our friends and families who can also benefit from their exceptional services. We therefore highly recommend Ricky and Robert of Double R Heating and Air Conditioning Inc.!!! read more

After my home warranty company sent out the first company who had to come twice and we still continued to have the same problem, I was extremely frustrated. The first company told me my condenser needed cleaning and it wasn't covered. Thankfully they send out Double R Heating and Air Conditioning. Ricky immediately pinpointed the issue and the parts were ordered through the warranty company. Of course the warranty company lagged and then they ordered the wrong part. Months after dealing with the warranty company, Ricky came with the right part...only to discover that there was a crack in the furnace which was potentially a huge safety issue. Ricky immediately notified me and told my tenants that they needed to keep the heat off. He was diligent about communications with the warranty company and when he was en route to my tenants. Finally, we have both heating and air conditioning. I am grateful for everything that Ricky and his team did. They were patient in explaining what I needed, provided an estimate for the non-covered repairs to bring it up to code. I have happy tenants and thank goodness I no longer have to deal with the warranty company. Thank you Double R! read more

Canceled job without any clear communication - wasted 3 weeks in the process. We didn't have heat during all this time. Very unprofessional.

This place is hard to work with . Very hard to get ahold of them and they don't communicate what they are doing. Oh, and the mailbox is full so you can't leave a voicemail. When you do get ahold of someone they seem nice but there's no substance behind what they are saying. Wasted several weeks waiting on them to come. Ended up going a different t direction and selecting another company and I'm glad I did. read more

Excellent customer service. Tech wears a mask for safety. Will go extra mile to get the job completed correctly. I would recommend them for any HVAC service. Ruth read more

DOUBLE R!!! Thank you so much for coming to the rescue Saturday night. Looking for an experienced, polite professional great at their craft the DOUBLE R is the guy for you. My husband an I truly appreciate you coming out Saturday after hours to get my air conditioning going. Thank you for wearing your mask the entire time while in my home, COVID-19 has created a new normal I appreciate how you respected my family as well as your own. Professional, courteous even down to the shoe slip covers to protect my carpet. You are now my heating and cooling guy. Highly recommend. GREAT choice read more

Happy customer for sure!!!!!! My review is way over due, heater went out and was in need of some help. Rick the technician was very helpful. He explained the process on what he was going to do and then quickly executed the job. Since Double R heating and air conditioning has been to my home my heater has worked without any issues! Double R is beyond amazing! I will definitely recommend him to all my family and friends!! read more

I've known Ricky for a while now. He was able to do a quick repair on my heating vents a few years ago for an affordable price. I recommended him to my dad for a repair on his heating unit and we were sure that he would recommend to replace the whole unit since it was close to 10 years old but was able to do a repair for a few hundred bucks. Because he didn't try to cheat him, my dad had him install an ac unit and they took care of everything from the permits, installation, and cleaned up after themselves. My sister also called him to take a look at their ac because it wasn't working but he got it working with no issues. Definitely my go to guy for heating and ac! read more

Al with Double R came out today to determine why our upstairs AC unit was leaking. He was professional, courteous, and very knowledgeable. After accessing the unit, he quickly determined that our main condensation line was clogged and flushed it out. He was quick and most importantly, honest! Thank you Al and Double R. Job well done!!! read more

Moved into our new place and realized our AC Condenser unit needed to be replaced. It was functional, but 30 years old, noisy and inefficient. I reached out to Ricky, and he made it out as ASAP to inspect our unit and attic. Aside from upgrading our Condenser, he built an attic platform, installed a drain pan, new flex duct lines, and squared up our interior vents. He went above and beyond, and I would highly recommend! read more

Had my ducts cleaned by this company and they were so fast so efficient and so clean it felt like no one was even in my house, highly recommend them read more