Nice clean facility. Seems safe. Manager Fernando…read moreRodriguez is extremely helpful and very personable! Would be nice if this location had a loading dock but suitable for our needs.

Very clean storage space. I'm very impressed by the cleanliness and ease of maneuvering our itemsread more

So far so good. Office was closed and having the use of our phone as a FOB for access was seemingly…read moreeasy access. Also the lock provided with keys. I didn't even know it was provided plus they left everything inside the unit. Super easy... Yes if you don't cancel prior to your intended cancel date they will get you, but I don't they deserve a bad review because "our negligence to not think ahead".

It's a great facility. Clean and cool. Just not a fan of rent going up, literally every 3-5 months…read more In less than a year, they bumped up rent six times. Ridiculous. July I've received a notice that they will be raising the rent AGAIN to $91 for my 4x5.

I think it's a great place it seems like a really safe place to be for guys and girls I live in an…read morearea I needed this for storage and you know I wish everybody has a great weekend and happy Halloween

Average. Not wonderful out of this world service, but not horrible to place to store your crap.read more

I have had a storage unit here for over a year. Every time I had an issue or question the staff…read morealways helped. The staff here is amazing! I can tell customer service is top priority! Brandi, is always there to help.

3rd floor Pompano location was infested with cockroaches. Brandy the manger denied they had a…read moreproblem initially. Then I was finally told they'd fumigate. I asked to speak with the manager several times but was always told he wasn't on site. We vacated the unit today as there are still cockroaches on that floor. We threw most of our items away as didn't want to bring them into our home.

Clean and safe environment. Price was as advertised. No 24 hour access but that is fine with me…read more Would use again for sure.

I have been a customer at CubeSmart in Oakland Park, Florida for approximately five years and…read morecurrently I am renting four units, but my experience has become extremely disappointing. I do not usually write negative reviews because I don't want to affect someone's livelihood, however, the situation has become so bad that I feel I have no other choice. The problems started a few years ago when my unit was broken into. The lock had been replaced, my belongings were damaged and shockingly, someone had urinated on my items. When I reported this, management showed no concern - no apology, no assistance, and no offer of compensation. They wouldn't even remove the unauthorized lock for me and when I was trying to dispose of the items that had been damaged due to someone urinating on them, they gave me a hard time about throwing them out in the trash cans out front. Since then, things have only been going downhill. Initially, I chose this storage facility because of the security and condition of the property; the main area had been secured by roller doors, which could not be accessed without a code. After the roller doors opened, there was then a gate in place. The building was clean and in good condition, which is not the case now. The roller doors have been inoperable for at least three years, and the gates have been inoperable for at least a year - creating an unsecured facility where people can come and go at will. The lack of roller doors also allows pigeons to roost in the rafters. This has resulted in excessive droppings and feathers throughout the property including on the carts that are used to move belongings to and from your car, creating unsanitary conditions that you inevitably bring into your vehicle and home. It is disgusting. I raised these concerns in writing, but nothing was addressed. The office staff appeared indifferent, responding with rehearsed dismissive answers rather than showing any genuine effort to help or even basic empathy. When I advised them that I was going to close all of my units, there was no attempt to retain my business or address any of these issues which speaks volumes about how they value customers. Additionally, although this facility is in disarray, they continue to raise prices. The rent on the last unit I rented increased after three months. Overall, this has been a deeply frustrating and unacceptable experience. Based on my experience, I strongly caution others beore choosing this facil

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I have dealt with the staff here for over 10 years. I have two rental parking spaces and have had…read moremultiple storage units. It's a little more than other places in town but totally worth it for the fact that it's secure for 1. And 2 any time I have ever had any issue with anything they fix it right now! They are great

Jerome was very helpful and informative in assisting me with securing the perfect unit. The staff…read moreis very friendly, respectful, and efficient. I also appreciate that the unit was very clean and easy to access.

Been a loyal customer for about 3 years. Loved the location and the cleanliness. However, the…read morerecent price increase was $74 EACH month. I would have been fine with 10 or even maybe 20 but 74 more each month?! I chose to leave to another location a bit further away and got it for nearly half the price. So disappointed. Also, the $1.00 charge each month for "technology" was ridiculous. It was a dollar so I did not whine but come on people; Really?? Explanation was due to market demands....then why are the other climate controlled, same size, ground floor units in area half the price?

Decided I could not possibly keep all my stuff in my new 2 bedroom condo after moving to FLL a few…read moremonths ago. Went to this location because of proximity to my new home. I lucked out. Place is clean, orderly & the gentleman who introduced me to the storage locker was extremely helpful. Even though I had already booked online and paid he gave for instructions and tour. He emphasized safety measures which I thought was very important. I had all my household goods stored for 4 months before this condo & every place is not so nice.

IT SUCKS IT REALLY SUCKS and SUCKS AND they raise the rent every month and they treat everyone with…read moredisrespect

6/1/26- I wish I could give 10 Stars! Especially for the exceptional customer service from Ms.Nile!…read moreShe is a treasure! Exceeded all expectations as she went above and beyond to assist me in meeting my storage needs! I'm in the process of moving back to Pompano Beach from West Palm Beach and feeling overwhelmed! As a widow I am taking a leap of faith financially. I did my research looking for the cleanest, safest and most affordable unit in the closest location to accommodate my needs. I spent 2 weeks driving to each storage facility within a 10 mile radius of my new apartment. Some were in iffy areas, some were in bad shape and some employees weren't helpful, borderline rude and condescending. Then I luckily found myself at Storagemart! Great location, a spotless facility with a professional, caring and efficient manager, Nile. I immediately knew we found our storage location! Ms.Nile gave me a full tour and went out of her way to assist me and explain all I needed to know about the process! Thank you so much and I highly recommend this facility!

The property manager here is the rudest person I have ever encountered in my entire life. She has…read morezero Customer Service skills and has no clue how to speak with customers. When you call to ask for help, be sure to bypass her and go straight to Customer Service, and if necessary, ask for a supervisor. They will help you. Storage Mart, as a company, isn't bad, but this particular property in Pompano is run by one of the meanest people I've ever met in my life. You have to just ignore her and ONLY deal with Customer Service. Then your experience should be OK.

I had a self storage unit for several years and just recently moved out after slowly getting rid of…read moremost everything. Located on Dixie Hwy in Pompano Beach, they offer a security gate and great customer service. The monthly price increased once. I was lucky to have a unit that had shelves put in by the previous renter. The walls are concrete block so the unit stays cool all year round. I would highly recommend this small business over the big chains anytime.

I don't normally leave reviews, but felt the service received from a1a mini storages and offices…read morewas by far the best customer service I've ever received for this type of service. Starting with the property manager Jenny being very helpful and immediately answering all of my questions and concerns very professionally. After Jenny help me make my decision very easy to do business with such a great company. I also was introduced and had the pleasure to meet Charles Huffman better known as "Chip" the property owner. Chip made sure to make me feel satisfied and assured me that if I ever needed anything to please call him. All I can say is that I can highly recommend this company to rent any type of space. Stop looking you found your new space !!! Just call...