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The Smilist Dental Edgewater

5.0 (5 reviews)
Closed 7:00 am - 4:00 pm
Updated 1 week ago

Services - The Smilist Dental Edgewater

Orthodontics

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Mayo Dental Family Dentistry - Dr. Keer

Mayo Dental Family Dentistry

(17 reviews)

The first couple of times I went to this office, when I saw Dr. Wisdom, I thought they were great…read more After he left, the place went downhill. The last time I was there, the front desk talked badly about patients' medications and conditions loudly enough that I could hear it across the waiting room. Dr. Keer told me I had a mouth "full of cavities." I've never had a single cavity in my life, have always stayed up to date on my dental care, and got sealants on the teeth in question 3 years prior to this visit. At least, I think they were the teeth in question, because Dr. Keer never showed me which teeth on the X-ray, never showed me the lesions. Nothing. Just, "you have a mouth full of cavities," and off she went. Second opinion revealed I have zero cavities. Two spots that need to be watched--which I have known about for years--but nothing that needs to be filled. Then, the worst one (between that visit and my second opinion)--I took my son here for a cleaning and exam. All prior exams and cleanings up to date and normal. This time, my son came out of the back when he was done and said, "The dentist told me I have a cavity." I said, "Oh, is she going to come show me which one?" The front desk staff told me which tooth. No word from Dr. Keer, no showing me the x-rays, no reviewing the evidence to show me which tooth needs to be filled. Nothing. Totally inappropriate behavior all around. My whole family is going elsewhere now.

I came into the office for a routine dental cleaning, and my husband accompanied me. During our…read moreconversation at the front desk, it had been explained to us that my cleaning was covered by my insurance and would be free under our policy. At that point, a young woman at the front counter responded to my husband in a very rude and hostile manner and told us that we had to pay. My husband calmly asked what the charge was for, but she refused to explain. He asked again what the fee was, and instead of providing clarification, she called him "difficult." She then stated that she would not know the cost until I was already in the back receiving treatment. My husband explained that he was not comfortable proceeding without knowing the cost first and again asked for an explanation. The employee then told him there would be an additional $65 charge but still did not provide a reason for it. When he asked for clarification--because we are familiar with our dental coverage--she suddenly raised her voice and said "screw you" directly to him. My husband asked her to repeat what she said, and she again responded with "screw you." At that point he declined the service and we began to leave. As we were walking out, she yelled after him that he should never come back and that she "better not see him in public." As a man, he interpreted that statement as a threat. He initially started to respond but then decided it was not worth escalating the situation and walked away. She then turned to me and made an inappropriate comment suggesting that I should leave my "abusive husband," which was completely untrue and uncalled for. My husband was simply asking reasonable questions about charges that did not match what our dental insurance policy covers. We carry a very comprehensive dental plan, and he was trying to understand why we were being asked to pay for something that should have been covered. There was absolutely no reason for the employee to behave the way she did or speak to us in such an unprofessional and aggressive manner. To be fair, aside from this individual, the rest of the staff seemed polite and professional. Had this employee not initiated this confrontation, I would not be writing this review today. Unfortunately, her conduct created a very negative experience for us. I would not recommend this place as if you do plan on emptying your wallet , see these places have a contract with your insurance company which states they must take a certain amount of money for services , but they go around them by charging more or forcing you to pay the difference which is contradictory to the contract they have with the carriers , call your carrier you will find out everything i state is facts .

Chesapeake Cosmetic & Family Dentistry

Chesapeake Cosmetic & Family Dentistry

(6 reviews)

The office staff and dentist are very nice and the office is beautiful, however, I started to not…read moretrust what work they were recommending to be done. To start, EVERY TIME I went in, they recommend getting a night guard with long description why (EVERY TIME, even though I said no EACH TIME....same to my husband too. Dentists have never told either of us we had a problem before here). It got to the point where I would l walk in and say, "I don't want a night guard", before they would start talking. They recommended a filling on my 12-year-old daughter's Baby Tooth cavity (which was not in critical shape), the tooth fell out 2 weeks later (thank goodness I went with my gut). My friend who has NEVER had a cavity her whole life, had to get a filling at THIS office. They recommended my husband get a filling the next visit, (spoiler alert, our new dentist, didn't see a problem with that tooth.) Final straw, they recommended I get a crown on a tooth that was not hurting, and I could not see what they were talking about on the Xray, which would cost me over $500. Done! Found a new dentist. My new dentist DID NOT recommend a crown, they replaced the filling and I still have my $500. (FYI, new dentist does not recommend a night guard to either of us).

Dr. Sidlowski and her team are the best dental practice in the DMV. I've been going here for five…read moreyears and have been very happy with the service, professionalism and quality of work. I've had everything from reconstructive work to routine cleanings and they've taken great care of me and my family. They follow through on their word, remember me by name, and genuinely care about their patients - so much so that Dr. Sid personally called to explain the process and make sure we were satisfied. I can't imagine going anywhere else!

The Smilist Dental Edgewater - cosmeticdentists - Updated May 2026

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