Dr Zhou is thorough and direct in his approach to dentistry. His staff is knowledgeable and very…read moreprofessional.

Solid Dental work, and they work hard to make sure my dental insurance covered my crown. I would…read morerecommend

This is our go-to dentist office. We love the staff, how clean it is, how punctual their dental…read morehygienists and dentists are, and the ease of parking. Right off 29 North, it is a quick drive at a convenient location. They are kind, caring, competent, and honest. Highly recommended!

Qualiy care, clean environment, awsome dental care! Best dental office I have ever gone to. I…read moretravel from Florida to go here!

I left this dental practice with no intention of going back and I have moved on to a new dentist. I…read morehad no intentions of leaving a review, but I received a letter in the mail today telling me that I'm know longer allowed to be seen at the practice unless it was an emergency. I have not been to Dorsey Family Dentist since June of 2024 and I had no intentions of going back. There were many issues with the new dentist that took over the practice. There was a lack of communication, billing issues and multiple visits to correct issues with my night guard and crown/implant. The old practice (Dr. Cook) would have did it correct the first time. Again, It is very strange that he took the time to type a letter to inform me that I could no longer be a patient and I have not been to this office since 2024.

Their staff that they have answering phones need to be trained or monitored. When receiving a…read morecall today about an upcoming appointment, the women on the phone came off rude. I told her my insurance was changing and I could call her back with the information. When I called back, they picked up and immediately hung up. I called back again with no answer. This isn't the first time I have had trouble with the front desk staff. I will be changing dentists after this appointment.

After decades of dental problems, several years agoI finally found Katkow Dentistry. They are kind,…read morethorough, gentle, and absolutely excellent. Just wish I had found them 50 years earlier.

I began a long process of dental implants with Dr Katkow in February of this year. I was impressed…read morewith the chair side manner of Dr Katkow, immediately putting me at ease and making me feel very comfortable in his office. We talked at length about different processes, and he referred me to an oral surgeon, Dr Richard Nessif, for further evaluation. In the meantime, we began the process of impressions, measurements and models. This process took 6 months with many appointments to get everything just right. At each appointment, which was usually a minimum of 45 minutes, I felt like I was his only patient. He never left me sitting by myself, waiting for his return. And if he had to step out of the room, his assistant was there in case I needed anything. He took his time, never rushing, to make sure every aspect of the appliances were perfect. On the day of delivery it was obvious Dr Katkow is an expert in his field. The implants fit perfectly. His precise measurements have ensured a perfect fit and a very happy patient! Along with an outstanding experience I had with Dr. Katkow, his office staff should also be mentioned. They are friendly, welcoming, professional and helpful in making sure you get the appointments that fit your schedule. They are masters of scheduling since most appointment wait times are less than 3 minutes in the waiting room. If you need a complicated procedure, this is the doctor you want to visit. In every way, it was an outstanding experience.

I had my first appointment with Dr. nasserifar today. I was…read morea little nervous at first because she looks very young. But i was surprised to learn, she has been a dentist for years. In the past I had a terrible dentist (he had 20+ years of experience) after him i found a great one which i stayed for years. Finding a good dentist can be very hard, because you dont know what you really need lol, and have to trust them 100%. Her dental assistant was very knowledgeable and was really nice to me (im not the easiest patient lol), she spent so much time to explain everything, and didn't make me feel like she was in a rush (even though they had other patients). Then i saw dr. nasserifar, such a beautiful young, talented dentist. She has a great personality, but most importantly she was very gentle, and very detailed in her work. It wasn't hard to tell, she doesn't come to work to just make money, she truly loves what she does. I highly recommend her.

I just recently had another appointment with Dr. Abdehou. It involved an examination and a filling…read more Once again I experienced an excellent visit. Very good work. She took time to be certain of the quality and completion of work. She is always polite and caring. I feel the work was performed in a timely fashion. I have been going to Dr. Abdehou for several years now. I fortunately have had very good dentists in the past; but I consider Dr. Abdehou the best yet.

I've been going to Dr. Dodek for about a decade, and I love his bedside manner and the care he…read moreshows to making sure patients are comfortable. I had a few rough health years that meant my dental care took a backseat. When I returned with a more complex health picture, he was calm, cool, and collected and came up with a good plan for me to address cavities. Dr. D minimizes pain, and they even provide a TV with Netflix to make long appointments go by faster. Highly recommend!

I have been a patient for 20 years. I retired and moved to Texas. I travel back to this area for…read morethe expertise, care, kindness and confidence in this office. The staff is great. Nikki and her Brother are great Dentist.

I called yesterday to get an appointment for my son and daughter. The man who picked up was able…read moreto get my daughter in THAT DAY! My son goes today. How amazing is that? Not only did they get them in quickly but the communication that John provided to me was above and beyond the call of duty. He was professional, polite and clear about how much we would owe and walked me through paperwork. I definitely gave him a lot of work that day but he did it with a great attitude and a smile on his face. My daughter loved that she got a welcome gift and excellent service. Her nerves were settled by the time the Dr. came by. Kara - our hygienist was great at providing us with information, answering questions and providing excellent clinical service. I'm so happy that they are now party of the Lake Shore Family Dental Family!

Overall staff was fantastic to deal with except for the billing. I got a quote for services. Then…read morethe day of the appointment the cost doubled, then they contacted me weeks later asking for more money after the services had already been completed. That would be like getting an oil change and the shop contacting you after words to pay more for a service that was already paid for and completed.

Everything was fine with this office until it became clear that money comes before patient care. My…read morefamily of five has been coming here consistently: never late, never missing an appointment. Despite that, this is the only medical provider I've ever seen where if you don't confirm an appointment, they cancel it without even notifying you (though they'll call and text repeatedly asking you to confirm). The first time this happened was December of last year. I explained that I already struggle with dental anxiety and take a sedative before visits, which makes last-minute cancellations especially difficult. Instead of understanding, Dr. F responded by saying many patients have state insurance and around the holidays "money is tight," so they cancel unconfirmed appointments to fill slots. Not only was this offensive, but it also felt like a baseless assumption about me and other patients. They promised to "flag" my account so it wouldn't happen again. Multiple family appointments with no issue after that. Fast forward to today: I left work early, showed up for my 1:00 appointment (after waiting outside 20 minutes while the office was closed for lunch), only to be told once again, "Oh no, you didn't confirm, so your appointment was cancelled." No call. No text. No respect for my time. I immediately cancelled all future appointments for myself and my family. I've never had a healthcare provider require confirmation to keep an appointment, especially when I already confirm at the time of booking and track everything in my calendars. Most offices simply charge a no-show fee if you miss--it's fair and professional. Here, however, patients who show up on time are punished because they didn't jump through an extra hoop. I had even referred extended family to this office, but after this experience, I wouldn't recommend them to anyone. The lack of professionalism, disregard for patients, and tone-deaf policies are absolutely unacceptable.

Worst experience ever had. Me and my wife have been going to this dentist for years.Been in this…read moreneighborhood most of our lives and raised our kids here. Ever since the switch over from Dr. Levy things shifted. Call and text me 18 times before to confirm but wake me up on my day off at 7am to cancel my appointment because the hygienist got sick. Ok people get sick but if I would've got sick and tried to cancel the morning of I'm charged a fee. They cancel but I was having pain as well on one side so wanted to still come in. They tell me I can come in at 8 am so they woke me up and now I got to jump up and get dressed and run there if I want to be seen. Fine, while there I reschedule my cleaning and I'm off on fridays so that's best. Made appointments got call next day to from hygienist to schedule it earlier we go threw dates and times and I let her know what I do and cant leave work till 530 but she apparently doesn't work on Fridays i assume from the conversation we had. So against my better judgment I say fine let's do Thursday at 330. I had to clear this with my leadership to dismiss my class 2 hrs early and try to make it there. I'm coming from Columbia area so traffic I call tell them this and tell them I'm on the way. I arrived late of course around 340 or so and get told after all that unfortunately it's too late to be seen. I just short changed my students one day, lost some money off my check cause I left early just to be told unfortunately I can't be seen. I never wanted that day she acted as if Friday just wasn't an option. Front desk asked me if I wanted to reschedule. No thank you. I wish I didn't cause I really liked Dr Levy but it seems like I need to start looking into finding a new dentists preferably one that operates on a Friday cause Brooklyn Park dental definitely does not.