I don't know how this office ever got anything less than 5 stars. Went to 4 different…read moreorthodontists, and the time, detail and consideration Dr. Weber showed me and my children was unlike any other office we'd been to. You can tell he actually cares and unlike the 2 other reviews that couldn't be more wrong, he was reasonably priced and didn't charge me an arm and a leg unlike other offices. Go see Family Orthodontics of Annapolis NOW!

Choosing Dr. O'Reilly for my Invisiline treatment was the best decision i could have made! Her…read moreoffice is impressive, her staff is kind, knowledgable, and very professional. Dr. O'Reilly is a perfectionist, and that's definitely a good thing when it comes to my teeth. She was up front about cost, every step was explained to my satisfaction, and was executed exactly to plan. Today I have a beautiful straight smile for the first time in my life, and I couldn't be happier with my experience.

Loved them! Dr. Benkovich is very kind and attentive, making every visit comfortable and pleasant…read more The staff is friendly, professional, and always willing to answer questions. Highly recommend this office for anyone looking for excellent orthodontic care!

I came here because they had a perfect 5 star review and I see why. The staff are all so friendly…read more The wait time was super short. The treatment plan was exactly what I was expecting. Best of all, they were able to get all of my scans done in my first appointment so the treatment time was shortened significantly. I'm super happy with my experience :)

My kids like Dr. Langguth and her Annapolis office is clean, convenient, and welcoming. Our family…read morehas had a very positive experience going to her over the years. She was the only doctor or dentist to discover that two of my kids were tongue tied and recommended a third for a sleep study which showed apnea. Dr. Langguth has changed our lives for the better and didn't even charge us for our visits until we started Invisalign. Thank you, Dr. Langguth!

Awful service and rude. Once they get you, you're stuck. We got charged a $95 breakage fee for a…read morebroken bracket which should be covered in the thousands of dollars I have already paid. Very dissatisfied and would highly recommend you not choose Annapolis Orthodontics. There are so many other choices.

Racist staff, rude front desk, and absolutely no consideration for their patients. Dr. Reinheimer…read moreis rude and disrespectful. I would highly recommend not taking your business here.

I came in for my cousin's initial consultation and the staff was very rude and cold. We do not…read morerecommend.

Getting your next appointment as per the optimal time line is impossible as you will be pushed back…read moreto 3 months instead of 6-8 months gap between braces adjustment, could it be because of the overbooking of clients.

I have had some customer service issues. I presume this is more a sign of the times with covid and…read moreworkers who are difficult rather than the overall practice. When an issue has occured they have been willing to correct it quickly.

Today my daughter had an appointment at 3:05 pm and because of work I was running late. I called…read morethe office and explained that we would be late and I was told by the admin that we did not have an appointment. I thought I had confused it with the regular dentist so I called them. They also said that she did not have an appointment. At this point I was confused so I called back and the admin was able to confirm that she had an appointment. I told her we would be late and she said that we only had until 3:20 to get there. At this time traffic is terrible in Annapolis since all of the schools are getting out and many off work. We arrived at 3:22 and the admin refused to allow my daughter to attend the appointment. She waved her arm at the waiting room and pointed out that there were 6 more patients in line. She made no offer to book the next appointment or check to see if there was any way that my daughter could be seen. I would have thought that after 2 kids and paying over $10,000 in treatment I could have a little bit of courtsey. When we first started it was a very personalble practice. Now it is nothing more than an impersonal assembly line that will not even allow 2 minutes past a grace period. If we were not so close to finishing her treatment I would pull her out. I have another daughter that will need braces and I intend to find another practice and I recommend that anyone else do the same. Also I recommend that the admin undergo some training in how to deal with the public.

Not as accomodating as they pretend to be. Every time we have needed timely help, they have no…read moreavailiability and the reception is snarky. Maybe too many offices to really serve their patients well.

Absolute nightmare of an experience. Received unnecessary…read morework and paid too much for it.

I would not recommend this practice. I had been going for several years without issue until I got a…read morefilling and a bill over $500 for charges that I was not made aware of and could not be submitted to insurance. When I raised the issue, I was told I'd need to speak with the office manager, Holly. This is where the terrible customer service came in. She argued with me and called me a liar (that I was not told of the charges). In the end, they did realize it was their error and that I was supposed to get some sort of consent form for the process and following charges but that never happened. I ended up escalating to the dentist and they did refund me. However, Holly then cancelled my appt 6 months later on the day of the appointment and I was cancelled as a client. This all just seems so petty and she was actually horrible to deal with. If this is the representative of their offices, that's a really bad look. I would never recommend this practice as long as she is there.

I have had very easy, smooth experiences with Dr. Bonner's office. However, this past experience…read morewas quite odd. Their office is open until 5pm. My appointment was for 4:30 to recieve my second set of retainers. I left work at 3:40 but, due to traffic, saw that I would not arrive until 4:35. I called immediately, but was told I could not come anymore. They informed me that I was the last appointment, therefore they had to begin to clean their offices. I was confused as to why they needed to cancel my appointment if they do not close until 5 and why they had to begin cleaning... Mind you, my previous appointment to get my first set took no longer than 20 minutes. I could totally understand if I was not going to make the appoint until much closer to 5. This was very inconvienient as it is delaying my treatment time, and also seemed very odd for a business to do.

Unbelievable value! We got invisalign for our son at All Smiles in Edgewater. The provider offered…read moreperfectly-aligned teeth for a low price -- much better than the price for traditional braces that we had gotten for our older children. I was prepared to accept a lower standard of perfection because of the low price. I was wrong! The doctor (Todd) is a perfectionist who has repeatedly prolonged the treatment to get that last 1% alignment and make the teeth perfect. He could have signed us out more than a year ago, but he continues to pursue perfection and has not changed the price. Unbelievable. I wish we had known about this place when our older children got standard braces -- because their teeth don't look nearly as good.