Great experience with Stephanie! My teeth feel and look so much better , cleaner and she got me in…read moreand out quickly, I recommend:)

Front desk staff is horrible, dentist fails to return calls. HIPPA violations, IE discussing…read morefinancials, diagnoses, treatments plans all at the front desk.

I was called and asked to come in 40 minutes early for my appointment because the dentist had to…read moreleave early which was fine. Front desk was very nice. I sat down and everything was fine. I was hoping to get a good cleaning prior to switching dentists due to Dr Floyd leaving. The dentist Dr John Richard walked in and was nice and he did the cleaning. I do not think I've ever been in so much pain during a cleaning. I could feel how deep he was going and felt my gums bleeding and saw gauze with a lot of blood. I usually bleed a little but not like this, this was different and way more than normal. Every tooth he cleaned was extremely painful. I was trying so hard not to cry. He was finally done and was going to floss. He put the floss in and then held one end and pulled the entire string through my teeth. I've never had this done before. I felt splatter all over my face during this of blood and saliva. Then was the tooth brush cleaning, again splatter all over my face. This was finally done and I washed my mouth with water and had little clumps of blood coming out. Again this has never happened before to me. I left and wiped my face but when I got to my car I had blood stains all of my face with splatter through my chin, lower cheek, neck and even into my eyebrow. I have had plenty of cleanings in my life and have very healthy teeth with very little issues but this was the most painful and stressful cleaning I have ever had. I am not sure if he needed to get out quickly because the whole cleaning and evaluation took less than 15 mins (dentist entered at 2:20, I was in my car by 2:35) and that's why he was digging so deep or if that is just how he does it but I will not be coming back. When asking questions after, I had a very hard time finding the dentist online. No information of this dentist on the offices website and when searching for him in New York which is where I was told that his license is from, I still could not find him. I found someone in PA that looked familiar but again still was unable to find much information. I am in health care and when I research myself my license info pops up right away with locations of work and a ton of information. Very strange this is not the case with him. I will not be returning.

Absolutely love Dr Floyd and his staff. Always personable and great dental work.read more

We had high hopes for this dental practice, especially since we had almost a six month. Wait to get…read morein, but our experience was frustrating and disappointing. I scheduled back-to-back appointments for my husband and I, fully transparent about the fact that we would have our toddler with us. Was told that would not be an issue! My appointment was for 8 o'clock and my husband's appointment was set for 8:30. They came out to get him at 9. When my husband expressed concern about bringing our toddler back, without my appointment being done, he was told it would be fine. However, still feeling uncomfortable, he chose to reschedule--and was initially told that was acceptable. When I came out my appointment at 9:15, and didn't see my husband in the waiting room I inquired where he was? The receptionist told me that he had left because he did not want to bring the toddler back with him and that he can reschedule. When I inquired about whether or not he could pop back up now, since it was only 915, I was told no that his appointment was slated to end at 9:30 (even though he had just left the waiting area less than 15 minutes previously). The receptionist offered an appointment for Tuesday, and I said I could not accept it without conferring with him. When I got to the car and he said it would be OK, I called up to the desk and set the appointment. No issues. What we didn't expect was to have the new appointment canceled minutes after via text with the explanation that "Dr. Eric was unhappy that we lost an hour appointment on our schedule this morning" and that they needed to accommodate other patients on their waiting list instead. I did call and speak with the office manager, who basically informed me that I did not schedule back to back appointments instead, I scheduled staggered appointments which is different. She told me that Dr. Eric heard my husband say he was going to reschedule and heard the whole conversation and it was his call to make. As I explained to the office manager, when I spoke to the doctor at the end of my appointment, he made no mention he wasn't going to see my husband. I know it's a moot point because we won't be continuing with them anyway due to moving, but still--their response felt unnecessarily punitive. While we understand the importance of keeping a full schedule, patient comfort and flexibility should also be prioritized. Had we been informed upfront that rescheduling could result in cancellation, we would have made a more informed decision. Instead, we were left feeling dismissed rather than valued as patients. Professionalism and understanding go a long way in healthcare. Sadly, this experience left us questioning whether patient care is truly the priority here.

Nice staff. Clean and professional offices. Super high tech ... instant X-ray, cancer screen, and…read moregenuine concern for us. Highly recommended

8yrs ago I saw the younger Dr, He told me I had a mouth full of cavities that needed immediate…read moreattention and that within 6mo I would have serious problems. I had a lot of questions about what I was seeing in the X-rays and the answers weren't satisfactory; he was pushy and against my better judgement I let him drill the one (I had never previously had a cavity). This caused a lot of anxiety and hadn't been to the back to the dentist since until today. As for the 5-6 others, it has been 8yrs, I finally just went back. I have only 1 small cavity now that just started to form. Get a copy of your X rays and get a second opinion. There are online services that do that now. The filling he did was fine, just understand the doc is probably going to drill unnecessarily

I'm sure this dentist is great, but I wasn't able to see them…read more Skip if you have MetLife. This dentist is listed as in-network, and the receptionist confirmed this when I made my appointment over 3 months ago. But I showed up today and was told "Sorry!" Massive waste of time.

Dr. Richter is a 5-SuperStar, I am a VA patient and struggle…read morewith that, but any time I need a fix and urgent dental advice, she was on it. Such caring staff and management system, scheduled me in right away and actually talked to me and gave me all my options and with what my insurance would cover. Convenient, timely, and approachable, a true professional, and with the supportive team to back it all up.

Dr. Ritcher and her dental hygienist provides outstanding customer service. They are passionate,…read morecaring, comforting, and gives service with a smile. I highly recommend Dr. Ritcher and her staff.

Dr. Bingham-Lester's practice is top notch. I became a patient in 2016 when I moved to the area; I…read morewas looking for a black female led practice and she was top of the list. I always enjoy my visits and that's saying a lot for a dentist appointment. The stff is personable and professional, the service is always on point and the office is warm and inviting.

I was lucky enough to get a last minute hygiene appointment after someone canceled several weeks…read moreago. Fortunately, I have been using this practice for years because they are the best. I travel from Virginia and it's worth it to get this level of caring and highly competent dental care.

I've been a client for 6 years and have been very pleased with the Baker Sisters And their staff…read more while visiting the dentist is rarely "fun", they are very professional, friendly and excellent at their work. My latest visit was for annual cleaning etc, Wendy was terrifi.

Baker Sisters are fabulous!! I'm a BIG BABY when it comes to dental work. I usually need to be…read more"asleep" for any drilling, pulling etc. Dr Amanda recommended I try just gas for the work. I had done this week. I was able to stay awake with just gas for fillings and everything worked out great. Everyone is professional, knowledgeable, friendly. So glad they acept my insurance!

Dr Tujjar has always been a great dentist. I miss him very much. He has retired.Renee is the best…read more Serafina is the best hygienist. I'll be using one of the other dentist soon.

Great service Dr. Tujar gives you his honest opinion and takes his time with his patients.read more

This has been my family's regular dental office for quite a few years. Initially I was very…read moreimpressed with the facility and we had no issues. It has only been within this year that we have run into scheduling problems. The office has cancelled appointments twice on me because "the hygienist wasn't going to be available that day" and then the next available appointment isn't for another 4-6 weeks. If we have needed a follow up appointment after a regular scheduled visit it can take that same 4-6 weeks to get another appointment. They do run pretty much on time and are efficient when you do arrive for an appointment. Plus they were able to get my husband in within 24 hours when he urgently needed to see a dentist which I did appreciate and gave them an extra star for that.

WARNING TO POTENTIAL PATIENTS & NORTHROP GRUMMAN EMPLOYEES…read more Be VERY wary of the amount of 5-star reviews you see on Google. Many of them are lacking in any details or descriptions of the procedures done and don't tell you anything much like Amazon reviews. It's almost like they're buying reviews. Jai Shin seems to hope you're naive enough to not question what they're doing in your mouth, especially if you've had bad oral history. I had been going to this place for around 4 years after I moved to Maryland, and at first it seemed fine with the cleanings and being told I had some cavities to fill. But then he mentioned I needed a root canal, which was the beginning of the end. This root canal hell spanned 2-3 years before I found peace and left for a better dentist: 1. The root canal procedure itself was very odd. I'm no stranger to root canals and I know for a fact Jai Shin didn't use a tooth dam to prevent my saliva and other contaminants from entering the exposed tooth or a magnifying glass apparatus to even see what he's doing in the back of my mouth. He was very casual and not completely focused on doing the root canal, and initial x-rays showed the biofilling PIERCED THROUGH MY GUM TISSUES before fixing it. My gut was telling me something was wrong, but I had excellent dentists in my life prior to this so I gave the benefit of the doubt. 2. The installed crown afterwards POPPED OFF during normal eating sessions only a couple of months after installation. My two 8 year old crowns have NEVER had this issue and they're still going strong to this day. It was poor cement adhesion explained away with poor excuses. 3. Almost a year later after the root canal procedure, it failed as I had a reinfection there again. Jai Shin told me it was rare/uncommon for this to happen, and yet there we were not even a year in, with bleeding and throbbing gums. They had then referred me to a periodontist that only had a slot to see me in a month, so I went with someone else that could see my issue sooner and the reports were not good. Then I got it checked by Sterling Endodontics and they confirmed it needed to be retreated, which they did PROPERLY the next day. 4. It was pointed out by the Perio that the prior crown that popped off was not giving full coverage over the tooth, leaving a gap for food to enter. The new crown creation by Jai Shin was a hassle and took a while to get it right, but at least now it seems like he actually put effort since he could probably sense I could see through his facade and was done with him. It doesn't end there though. A cavity that was found in my other molar was never mentioned by Jai Shin and caught by my new dentist who has since properly fixed it. Thankfully one of Jai's dental assistants made me aware of the potential of that cavity back then so I kept note of that. It would have become another root canal, and I suspect Jai was withholding this on purpose to ruin more teeth/get more money out of me. I am also very suspect of whether I really needed a root canal from Jai knowing what I know now. Another review here mentions he was lying to them about her child's teeth having cavities that needed to be done. Unfortunately for him, she worked with dentists and knew what to look for. And so, so, SO much more that can't fit in detail in this review. Billing issues that take months to resolve, rough administration of numbing shots, questionable crown applications, charging for Xrays and not doing enough Xrays at the same time vs endo and new dentist, his wife coming in with incorrect statements/assumption on my mouth instead of himself, etc... Jai Shin also seems to care a lot about his reviews instead of his service since early on he would spam people texts to leave reviews. I also noticed another reviewer mentioning that Jai Shin spoke to them at their next appointment regarding a review they left. In which case, hello. Do better, seriously. Don't be a Jensen Huang. If you've read through all of this, thank you for your time. I'm seriously trying to warn you of this dentist because I don't want people to suffer as much as I did.

Dr. Roland is an EXCELLENT dentist! I'm a senior with age-related gum recission issues. Dr. R told…read moreme I was a good candidate for Exosome therapy - something I had never heard of. She sent me some articles explaining the process and we did a treatment - easy and painless. I am so amazed and happy at the gum tissue regeneration I have experienced in a few short weeks and continued improvement months later! I'm grateful and impressed that Dr. Roland is so knowledgeable and informed on new dental procedures and so skillful in its application.

Dr. Roland will change your frame of mind when you remind yourself "Isn't it time I visit my…read moredentist?" No dread if you're going to Innovative. Her business name tells the story: Modern, state-of-the-art equipment and staff training, and a no-PAIN-zone! She deserves the Yelp 5-star "Woohoo! As good as it gets!"