2 Years ago I had an estimate from Felix, time went on and by choice just today 5/3/19 I had my front doors installed. When I called Felix just last month, he remembered me, pulled my quote, measurements, color and hardware. We placed the order and 3 weeks later my doors were installed by 2 Professionals. The frame, the doors, the caulking and all other thoughtful activities were completed efficiently and timely. Their professionalism, cleanliness and attention to detail was second to none. I am a Doors and Plus fan and will recommend to all my friends and family. I have been a resident of Miami for over 30 years and NO DOUBT this is the Best Service from a Provider I have received. Thank you for your patience Doors and Plus and Thank you for your professionalism! read more

A friend recommended Doors & Plus, so I decided to visit. Initially, I was concerned about a potential language barrier, but it turned out to be a non-issue. Upon arrival, I was warmly welcomed and felt genuinely valued as a customer. I met with Carlos, whose presentation was convincing and sealed the deal. The permitting process was impressively quick, and we were ready to start within weeks. The installer, Yosvany, arrived ahead of schedule and worked with great precision, constantly measuring and keeping the area clean. We passed our city inspection today without any issues. The project was executed perfectly, and I'm already planning the next one with them. I highly recommend Doors & Plus! read more

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Ridiculous/Poor customer service. I approved them for a project in my building and had to chase them for a month trying to get vendor information and an update from them. I was sending constant emails and calling Felix almost daily. He is a lazy manager who does not follow up properly with his clients. Then I am considered rude for calling the office and demanding that I get some type of update. Still waiting on a phone call for the owner. read more

I highly recommend Doors & Plus! I just did my front door with them, Carlos was great with helping me pick the door I wanted and getting everything to me quickly. With the Covid 19 shutdown it was hesitant but he made it quick and easy. I'm so glad I paid for the install. Although my husband is very handy, it would have taken him a long time to do what these guys did in a few hours. The two guys who came to do the install were clean and very nice, they wore masks and did an excellent job on the finishing touches. I love my new door, and only wish I had done it sooner. Great quality, sturdy and beautiful!! Thank You! read more

Doors & Plus - Front door - Door Sales/Installation Near Me - Hialeah, Florida

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Awful management. 1 star because they have 1 amazing employee-- Carlos. Felix was the worst to deal with and lacked the basic customer service skills, referencing process as the excuse for stealing $100 from us. I order all of my frames, doors and casing from this company. I had multiple hiccups in the process one resulting in a lost day of work and a 3 day delay-- they provided the wrong casing on a reorder. They also failed to provide a bifold door when my contractor had the first of 4 orders picked up. I asked them about the bifold every time we made a new order and they would continually tell me they needed to check with their warehouse manager, whom I assume is Felix. When we received the last piece of our order and yet again not bifold, I called and spoke with Felix who insist it was picked up because the invoice was signed by the driver. I asked him to check his physical inventory and he refused saying it would take him 3+ hours to count 200 bifold doors. In the end $100 seems like a small amount to sacrifice when someone has spent thousands. Instead of saving a customer and their many future referrals, it cost him one-- hope it was worth it Felix! read more

After visiting the store, waiting to sit with someone and spending an hour, the owner had to call me back with a quote. Followed up 3 times and it wasn't ready. Don't expect a call back from the owner or any staff member. read more

Doors and Plus has the best designs in the market today, and I have done my research. The communication from this office was very prompt and efficient. They explained the whole process to me and what to expect. When the door was installed, the guys made sure that I was happy with the door and left the area clean before they left. There were some spots that I noticed after the crew left that I wasn't too happy with, so Julio the owner, came by and fixed it. He really made sure that I was completely happy with my doors. I appreciated the updates they gave me throughout the process. My doors look beautiful and I have received many compliments from my neighbors. Thank you for great service and I have been recommending my friends/family to use your company! You guys are the best! read more

Do not waste your time going here, they have terrible customer service and act as if you're doing them a favor by going into their shop. There are way too many options in South Florida to shop for your windows and doors and this shouldn't be one of them. Save yourself your valuable time, don't bother going there . Not to mention that the quote I was able to extract from them was significantly higher than a number of other places we shopped . Buyer beware ! read more

WARNING! When I ordered the door the transaction was smooth, however I was lead to believe I was ordering what I had asked for, but the associate Sunamy, put in an order for a door that was completely different then what I had asked for. 3 weeks later when I went to pick up the door I was extremely un-happy, Sunamy then told me that it was my fault when clearly it was her wrong doing (I found out from the warehouse associate that she most likely changed my door style because it was more expensive and she would receive a higher commission or boost her sales). She told me all sales were final and refused to give me the appropriate item I wanted or a refund. She also refused to let me speak with a supervisor, she was extremely rude and I would recommend you stay completely away from her or this place in general. ¡ADVERTENCIA! Cuando ordené la puerta, la transacción fue fluida, sin embargo, me hicieron creer que estaba ordenando lo que había pedido, pero el asociado Sunamy ordenó una puerta que era completamente diferente de lo que había pedido. 3 semanas después, cuando fui a recoger la puerta, me sentí muy poco feliz. Sunamy me dijo que había sido culpa mía cuando, evidentemente, estaba equivocada (descubrí por parte del empleado del almacén que probablemente cambió el estilo de mi puerta). porque era más caro y recibiría una comisión más alta o aumentaría sus ventas). Ella me dijo que todas las ventas eran finales y se negó a darme el artículo apropiado que quería o un reembolso. Ella también se negó a dejarme hablar con un supervisor, ella era extremadamente grosera y yo recomendaría que te mantuvieras completamente lejos de ella o este lugar en general. read more

I have bought two exterior doors for my house from this company. I also bought a few interior doors from them for my business. I have never had a bad experience. Leticia helped me get it all done and I would highly recommend her and this company. read more

Doors & Plus - Front door purchase at Doors & Plus - Door Sales/Installation Near Me - Hialeah, Florida

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Do not consider this place. Unreliable, unprofessional & untrustworthy owner. I purchased an almost $1,000.00 fiberglass front door in 2007. By 2014 the inside edge had a hole b/c the wood rotted off. The owner's son came and took pictures in March 2016 and promised they would work with me. They would call me with options. I have spoken with Julio (owner) twice and each time he says I will call you tomorrow. I am still waiting for an answer. They do not stand behind their product. I have receipt and pictures as proof upon request. I do not recommend this establishment. I would not give it a star, but this is the only way to get the word out - to stay far away from Doors & Plus. read more

STAY AWAY !!! I do not recommend it. When taking the order the process was smooth. I have sent the pictures and measures by email to Jesus and still the interior door came with the wrong size and measures. I spoke with Jesus and Yigani but this company doesn't take responsibility even if they make a mistake. Keep searching, you will find better places to buy your door. MANTENTE ALEJADO !!! No lo recomiendo. Al tomar el pedido, el proceso fue sencillo. Le envié las fotos y medidas por correo electrónico a Jesús y aún así la puerta interior tenía el tamaño y las medidas incorrectas. Hablé con Jesús y Yigani, pero esta empresa no se hace responsable, incluso si cometen un error. Sigue buscando, encontrarás mejores lugares para comprar tu puerta. read more

I've rarely been so impressed with a company to give it five stars, but when it comes to Doors & Plus I always do. We always utilize this company to install either doors and/or windows in our house, and I wouldn't go to any other place as their services are always beyond expectations. Carlos Valdes our sales Rep is always very professional and work with us to get us the job done and done right, he is top notch. This time they installed our front door and came out spectacular, we are very pleased. What can I say, only great and positive things to say about Doors & Plus! The process is always smooth and simple due to their expertise and service. Highly recommend for all your doors and windows needs!! read more

Another update and warning not to use this business!! Had a hurricane rated door installed less than 2 years ago. Paid over $1000 and only got a 1 yr warranty! Problems with mold after only 6 mo., have to clean it with bleach every few months, they will not do anything to help me. They repainted and had the same issue. Now I tried to clean it with a pressure washer and my living room was FLOODED!!!! This is a hurricane door?? REALLY?? Going to call the consumer reports on NBC. This place needs to be put out of business. At least to warn consumers to stay away from this place. read more

Felix is the best! Our entire family uses him and his company for window and door installations. They are consistent with their work product which is the highest quality and the most reasonably priced. We had five bids on the job and Felix and his company came in as the lowest and our windows and doors are great! Highly recommend them. read more

This place was very highly recommended by a friend and her family who used this comany many years ago. It seems the lowered their product standards and professional work ethics and integrity. We purchased a door from here to pass inspection, for hurricane protection, and for our peace of mind that it was a good solid door with warranty. Before the year was over we had problems with he paint, mold on door, the handle getting stuck, and the metal components getting rusty. Needless to say it wasnt until after the year that we were answered with " we will send someone out but the full price will be charged or just replace it with a Homedepot one". read more

My sister bought 5 doors of impact in Doors & Plus about three months ago, first she ordered 3, the first time was Julio the owner who attended me, he was very explicit in his explanations and very kind, then I advised my sister order two more doors, because all the doors of your house would be protected against hurricanes, I went to order them and Julio was not there and I did not want another person to attend me, since Julio had been very professional in the previous sale, but later if I had gone 2 times more, I decided that one of the vendors would take care of me, Sunami had told me all the previous times that I had been asking for Julio that she could attend me but I had been so satisfied with Julio's treatment that I I wanted to be attended only by him, but the third time I decided to be taken care of by Sunami and I did not have to regret it, she is kindness and patience made person, I help in the whole process, I believe that in that business They are all the same kind, they make you feel like you are in family. I have to buy a door for my house and when I do I will have no doubt where to buy it, at Door & Plus! Mi hermana compro 5 puertas de impacto en Doors & Plus hace unos tres meses , primero ella ordeno 3 , la primera ves fue Julio el dueno el que me atendio , el fue muy explicito en sus explicaciones y muy amable , luego yo aconseje a mi hermana ordenar dos puertas mas , pues asi todas las purtas de su casa estarian protegidas contra huracanes, fui a ordenarlas y Julio no estaba y no quise que fuese otra persona el que me atendiera , pues Julio habia sido muy profesional en la venta anterior , pero despues de haber ido 2 veces mas decidi que me atendiera Sunami una de las vendedoras , Sunami me habia dicho todas las veces anteriores que yo habia ido preguntando por Julio que ella me podia atender pero yo habia quedado tan satisfecho con con el trato de Julio que yo queria ser atendido solo por el , pero a la tercera ves me decidi ser atendido por Sunami y no tuve que lamentarlo , ella es la amabilidad y la paciencia hecha persona , me ayudo en todo el proceso , yo creo que en ese negocio , todos son iguales de amables , te hacen sentir como si estuvieras en familia . Yo tengo que comprar una puerta para mi casa y cuando lo haga no tendre la menor duda en donde comprarla , en Door & Plus ! read more

The worst place to do business with!! Do not buy from them they will not do the job correctly and when there is a problem they will not take care of it.. read more