Reading a whole lot of mixed reviews about the service: well our family was pleased with the interaction, very friendly and smiling older lady who clearly enjoyed her day! (And made ours) Large selection, however they were out of custard filled ones so that was a bummer. Donuts tasted a bit dry and a tad too sweet. Good option maybe not the best in Riverside read more

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So, is the owner "rude" or "the best"? So strange to see such a wide range of views on the owner's disposition. Anyway, based on my experience here, this place is awesome. I only learned about the amazing donut places across California a few years ago, so anytime I'm in the state, my wife and I always grab some donuts. Now please, do NOT get Dunkin' or any fancy artisanal donuts when you are out here. Places like Donut Tyme are what you are looking for. Especially the maple bar, which I have yet to see any reasonable copy of in New York. So freakin' delicious, practically melts in your mouth. As for the ambiance, yes, it's not a fancy cafe-type place. But the woman serving us (I believe she's the owner) was very friendly. And there were two older men sitting there just talking, and we had a great conversation. So I've loved the vibe of locals coming here, sitting for a while, and eating delicious donuts. So when in Riverside, go to Donut Tyme and get a maple bar. And other donuts too. read more

We stopped by for a coffee and found this to be a delightful shop. The donuts were so attractive and tempting, we got one, too. The 2 ladies were both very helpful and friendly. Most of all, there were very accommodating. I asked for a mocha, it's not in the menu, but she made one for me anyway. It was a little sweet for me (really tasted great but I was worried about my sugar intake, ha ha, in a donut shop!?!), she poured out some hot cocoas and added more coffee. I asked for a cream filled donut, she didn't have one but made one for me right away. The place was comfortable and clean. Tip: cash only! They do have an atm in the store. read more

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Was so disappointed that they don't use debit card. Cash only. Most of us don't carry cash those days. They need to update their systems to accept cards. I was so carving for donuts and I was recommended to go here but no I didn't get the donut because again I don't carry cash :( read more

I had a serious donut craving and decided to check out Donut Tyme. Big shout-out to the kind gentleman who paid for our order when we didn't realize it was a cash-only spot. Your generosity truly made our day, and I hope you won that scratcher you were holding! The shop itself is super cute and quaint--definitely has a cozy, family-run vibe. I love that it seems like a mom and daughter team behind the counter. They offer a standard selection of donuts, but they've got my favorite: the old-fashioned donut. We didn't get them fresh (they were from earlier in the day), but they still tasted delicious after a quick heat-up at home. Overall, I'd come back and try their other selections. Great donuts, even better vibes. Would recommend! read more

I don't eat junk foods so I don't care about their donut; however, I'll go there to buy lottery tickets and their customer service is awful. Looks like they cook and they run the store at the same time so they are cranky and rude read more

Great donuts and friendly family that operates it! It's a popular spot to sit outside at and talk with other people enjoying a little relaxation and some tastie donuts! read more

I always like to support small businesses. But this place has bad service. Older Asian lady is very rude she just kept staring at me and my disabled daughter rudely,. She made me feel uncomfortable and will not be returning. read more

Another review of a donut shop that should be mentioned. Donut Tyme in The Canyon Crest Towne Center, Riverisde. Another Ma and Pop, hole in the wall location. This one is very special. The elderly couple that owns this shop have been around for a long time. Located in a very busy strip mall location, it's has a lot of walking traffic in and out of here. Donut Tyme is in a great location right next next door is a UPS mailbox and dry cleaners, pet hospital and car wash with gas station, Carls Jr. and Ralph's. The donuts are in various styles and shapes for your eating pleasure such a huge selection to choose from !!! Was in the area on business to get mail. Decided to stop for a fast donut and drink. Outside has about 2-3 tables and chairs. Inside is small with only 1-2 tables and chairs. Coffee is always on and fresh and the donut I had was still warm (1:15pm.). They also have lottery and scratchers. Past winners at the location !! A very HARD WORKING family deserves a lot of recognition... The day I went in there (Saturday) there was a younger person behind the counter and it was the son of the couple and he was able to step in and help. So here is, in my humble opinion, numbers for Donut Tyme Food: 10 for 10 Service: 10 for 10 Location: 10 for 10 Return: 10 for 10 Until Next Time, Stanley. read more

Donut Tyme - Lucky location for lottery and scratch's !! - Donuts Near Me - Riverside, California

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This is the best donut shop I've been to in my whole life. I grew up going here, have moved to two different states, consider myself a donut connoisseur, yet Donut Tyme still holds the cake for BEST DONUTS EVER. i miss it when i'm gone. light and flaky in all the right places. saw this place only had 3.5 stars so i had to correct that immediately! plus the family that runs this is so so kind. love it! read more

Didn't realize they only allow you to pay with cash! Thankfully I had enough on me. But $21 dollars for 10 donuts that were not even fresh is insane. All of them were hard. I had to put them in the microwave when I got home so we could even eat them, and we threw most away because they tasted like grease. They definitely were not made fresh. Very poor service, we will not be going back! read more

Donut Tyme - Donuts Near Me - Riverside, California

The perfect glaze and cake textured balance. So good. These are so fresh! Best I've had. Been going here for 34 years. Family owned.

Owner is rude, worst experience at a donut shop ever! Will not be coming back. Donuts were good but due to horrible service I'm taking my appetite somewhere else. read more

Owner was closing and reopened the door to sell me a doughnut. Very nice! Oh, and the cinnamon crunch as nice, too. read more

I usually enjoy visiting mom-and-pop donut shops and supporting local small businesses. However, this is one business that does NOT prioritize nor weigh the importance of customer service despite being in the food SERVICE industry. Considering how all the recent reviews about this place pertain to poor customer service, Donut Tyme does not seem to acknowledge their issues. First of all, this place is CASH ONLY, and like the other reviews, that sign is barely visible from the outside (if at all). I get that merchants are charged excessive fees for processing card transactions. Fine, cash it is. I was helped by a more elderly woman, who seemed to be the business owner, around noon and asked for half a dozen of donuts. She began putting the donuts into a box instead of a bag (which is usually used for smaller orders) and essentially tried to upsell me by stating repeatedly that I had told her I would be ordering a dozen donuts, which is why she pulled out a box. I just assumed she's an elderly woman probably with difficulty hearing. Fine, my mistake; I should have repeated myself before she pulled out the big box. Instead of just handing me the 6 donuts in the box, she took all the donuts out and placed them into a small bag, which I found odd. I then requested if it would be possible to have an extra bag so I could split the 6 donuts into two separate bags instead of one small bag that she handed me. She ignored me at first, so I repeated myself again assuming she just didn't hear me. "Could I have a separate bag for this?" I asked again. She blankly stared at me and at this point the other customers waiting behind me in line chimed in, "he's asking for another bag," they said. The owner rudely replied, "why do you need another bag?" and refused to provide one. Ladies and gentlemen, I was really nickeled and dime for a bag. A small bag costs less than a quarter at nearly all retail stores in the US, and less than a penny to import. Not only was I nickeled and dimed for a bag but I also witnessed the owner chase down an impatient customer across the parking lot for a $2 coffee that took too long. Overall, this place had decent donuts, terrible service, and a greedy & cheapskate business owner. Fortunately for the business owner, customer feedback on Yelp is FREE! read more

I love the apple donut it was so good!! Wonderful service, everyone is so nice and the shop is very welcoming. It's a very warm feeling walking in. I love their donuts!! read more

I don't eat donuts, but I went in there to buy lottery scratchers because I see they have had two major jackpot winners in that store. The owner was incredibly rude to me and proceeded to tell me how much he disliked gambling lol .Well... I guess he must like the revenue that he received from the California State Lottery for having sold winning tickets. I tried to be friendly with him, but he was just extremely rude. read more

Costumer service was not great, but it has a cute little space to sit down and eat inside. Limited selection of generic donut options, and cash only. read more

I really liked this donut shop! It's a mom and pop shop with delicious donuts. They have your typical variety of donuts - nothing special but delicious nonetheless. They are cash only so please come prepared! They do have an ATM machine located conveniently near the register. The place is a bit small to study in, but great for a quick grab and go. The owners are very nice and often throw in some free goodies! read more

This is my local donut shop. I've been here probably between 5-10 times. Whenever I've come, there's generally other people also ordering donuts. My favorites are the chocolate glazed buttermilk bar and the strawberry danish. The maple is too sweet for me and the plain was not quite sweet enough. read more

A classic place with a friendly owner. The donuts are consistently good. And they're open before I go to work which is nice.

Didn't get to try anything because it's cash only. Cash only in a student heavy area is interesting

This is my local donut shop, and we walk by this place almost every day. We always see the older gentleman sweeping and cleaning constantly. He is very nice and friendly. Donuts are $1 each, or $10.95 for a dozen. Super soft and light donuts, and they are sometimes even warm. Only thing is I went for a dozen and it was a older women and she kept trying to choose the donuts for me, even though I wanted to choose them myself. After refusing the variety she chose out for me I was finally able to pick the donuts I wanted, but I still ended up with a maple donut I didnt want... read more

Very RUDE not professional at all, donuts are hard regardless time of day! Horrible....

Let's say the staff is friendly enough; however, I'm of the age when I remember donuts being 20 cents. Each time I come to this establishment it seems the price increases. Six months ago two donuts were $2.40; last week the same two donuts were $3.10. To be fair this may all be related to inflation and the price of sugar/flour, which is then passed on to the consumer. I'm giving up donuts. read more

I really like the donuts here! They are soft and have just the right amount of dough. I didn't give it 5 starts though because it is cash only and I didn't see any signs about this in the front door or counter. If one is there, it must be small and I totally missed it. Luckily the prices are low and I had enough cash but it caught me off guard when I tried to pay with card. Other than that, it's a quiet spot with plenty of parking because it's in a shopping mall. It's good for kids and pets (outside seating). read more

Donut Tyme - Outside - Donuts Near Me - Riverside, California

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I've been coming to this shop for years and I have no complaints. I used to come here before when I was at UCR so I could eat my donuts at my morning lectures (it's really close by the school!) And after all these years I continue to go here because they are really kind and they always have soft, yummy donuts. I'm always there in the morning and the owners and the ladies that help me out are always happy to help. They only take cash (as MANY donut shops do), but there is an atm if you get caught without any or there's a Bank of America across the way. Great service, yummy donuts. What else can you ask for? :) read more

Donut Tyme - Lots of donut options! - Donuts Near Me - Riverside, California

Our favorite local donut shop. Doughnuts are always fresh and it's always clean inside and outside. Staff is super friendly and helpful. Really love to stop by for a cup of coffee and a donut. I've also used them for a lot of morning work meeting donuts and everyone at my job just loves them! Heads up it's cash ONLY they do have an atm machine available to pull cash out for 2.50 (if I remember correctly) read more

Good donuts but, bring cash bcuz they don't take debit card....they do hava ATM machine in tha shop.

Ham and cheese was just what you expect! Perfect ratio of cheese, ham and jalapeño! Definitely coming back if I'm in the riverside and canyon crest area. read more

Went in to buy some donuts and was told cash only. The cash only sign was behind the register so I could not see it. When I pointed this out the worker became very angry. Another customer also pointed out that the cash only sign was very difficult to see as well. I am wondering why? I have my ideas as to why they only want cash read more

Wife and I go to this place. My wife asks the woman behind the counter, "are these donuts fresh?" The woman only tells us "they are still warm. Yes." Acted tremendously dismissive and rude to my wife thereafter, trying to push us out of the establishment. The donuts were harder than a rock. Yeah, they were WARM... but not fresh at all. Come here if you want to be treated like an idiot cattle flock that doesn't know better. Or hit up the superior bakery located in the same parking lot across the way, which actually fresh-bakes daily. If this place didn't sell lottery tickets they'd be out of business. Rude. read more

Every time I come to this place there is an issue. They do business as they please, change the rules, times, whenever they want. It is 8:30. Doors close at 8, but they close at 10. There is a side window to order from. I make a special trip because someone requested their donuts. Last time I was here, cash only and $2.50 to use their atm that they one. Not customer oriented. I refuse to do business with people who think their product is so good they can spit in the face of customers. The old man just waived me away when he saw me. They need to change their hours online and in the window. I won't return. read more

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The first time and the older Asian guy was very rude. Didn't greet me at all, I had to say," HELLO!" Asked for half a dozen and he stacked everything in a bag. However, it's a thousand pre-packed boxes available and he puts all my donuts in a bag. I then requested he place my donuts in the box and he seems irritated and asked if he could place the bag in the box . Are you kidding me!!! No, please place my donut in the box individually. I made him even more irritated. Then he gets to the register and rings me up and I noticed the sign says, CASH ONLY! In the current climate, who in the heck is taken CASH ONLY???? I felt that was a sign from GOD saying he doesn't desire your money because I don't have any CASH! So, thank you but no thank you!!! CUSTOMER SERVICE IS EVERYTHING!!! YOU WILL NEVER GET MY BUSINESS!!!!! read more

Do not come here, horrible service ! The attendant saw us but did not come towards the counter to take our order. There was also somebody hacking extremely loud and making eerie noises in the corner. Not only did i leave without a donut, but i also left scared for my life read more

A lovely variety of donuts- tastes just the way donuts should normally taste. (haha) Half a dozen is less than $6! Cash only!! Had to stop by Ralphs next door to get cash back. read more

The attendant is very rude, this guy is in a bad mood most of the time, always complaining about having to go to work after attending the donut shop. I went to the store around 6:00 pm on a to get a donut and coffee, the guy told me that the dining area was closed and order had to be to go and said that is fine. I took my order and went to my car which was right in front of the store and I was drinking my coffee when I noticed that a couple of guys came in to the store, ordered their coffee and sat down on one of the tables. Therefore, it seems like this jerk only lets certain people to sit in inside his store, I will not be going there again and will let everyone that I know about the store and its owner. read more

Grandpa and I were driving and just really wanted some donuts and coffee--and we found this place! The guy who served us at the counter was very nice. The donuts (and apple fritters) tasted amazing and the coffee was great too! Small place--deserves more business!! read more

I have yet to try the donuts, so keep that in mind. My experience was an okay one. My friends and I came to grab a bite to eat after we dropped off stuff at the UPS Store. My friend got his order and then the girl looked at me and then ignored me. T_T I asked for my order but she couldn't hear me so it got awkward. In the end I asked once more and she gave me the croissant. It all felt so distant. Either way I'm sure it was a misunderstanding. I'll try and come back if I'm in the area! read more

Donut Tyme - Ham and Cheese Croissant ($2.95) - Donuts Near Me - Riverside, California

In every large plaza in California you are 9 times out of 10 bound to find a mom 'n' pop donut operation and this is the best in Riverside. Especially when compared to our franchised choices of Winchells or Yum Yum~ these donuts are freshly baked throughout the day and don't dry out. Not to mention customer service is great- they open the store at 4am even if just for a few of their early morning risers who want a cup of Joe, a bearclaw, or a bagel before they head off to work. My favorite order is a maple bar and hot chocolate (or) coffee. Mmm... :) This order tastes especially satisfying on a cold sprinkling, rainy, or foggy day; worth the drive to warm up! Donut Tyme is family owned and operated so show your support! read more

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