I've been coming to Donut Factory for over 20 years, and it used to be one of my favorite neighborhood spots. Unfortunately, the overall experience has really declined over time. What used to feel like a welcoming, reliable place for fresh donuts and friendly service now feels inconsistent and disappointing. The quality of the donuts doesn't seem as good as it once was. They often taste less fresh, and the texture and flavor just aren't what I remember from years past. On top of that, the service (Sabrina) isn't as warm or attentive as it used to be, which makes the experience feel rushed and impersonal. read more

I was waiting on my wife and MIL, so I went exploring a bit. I happened to catch this place off Jackson Street. A unassuming place with a decent parking lot. I took a few pics and then was greeted by the owner, who said, "Sorry, we don't allow pictures." Really!?! Ok. I respect that. The selection was small, as I assume because it was noon-ish. Simple old school donut Flavors like glazed raised, chocolate raised, cake donuts, apple Fritters, chocolate & maple bars, jelly donuts, etc. Though, they did have some oversized donuts. Overall, 3.5 stars. If I am in the area again, I'd try something of their other donuts flavors. Support your local business. read more

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a small hidden gem at the heart of hayward. they didn't have many assortments of donuts compared to other donut shops but nonetheless, i still ordered a dozen donuts. I picked out -- chocolate donut, nude-glazed donut, old fashioned, + powdered sugars. the donuts were fluffy and coated in the right amount of sugar and/or glaze. $20 for a dozen donuts. staff were quick and kind. read more

Donut Factory - Dozens Donuts -- powdered sugar, old fashioned, chocolate, maple syrup - Donuts Near Me - Hayward, California

Mmmm donuts! I don't get them often but when the craving hits it's an Apple fritter and glazed donut. A good glazed (imo) is a good indicator of a good spot! Sadly, it's hard to find a good old-school donut place...no need to impress me with a gourmet one thank you very much! Donut Factory has a proper yeast donut: light, fluffy, not oily and has a good flavor. Their apple fritter is pretty good with plenty of fried-crunchy crevices with a soft interior with bites of apple and not overly glazed. Pricing in-line with other like doughnut shops and will return for their maple-glazed and another fritter! I'm thinking they changed owners or definitely have improved as I visited about 9 years ago and was not a fan! Yelper, Lori C steered me back with her review and pic of her dozen donuts! :) Feedback: Customer service is ok...when I walked in nobody was out front with full on (loud) conversation in the back...I waited a good 7 minutes (whistling/humming with another customer who came in after me) as they were making a breakfast sandwich in back....doesn't take 2 people...just saying. read more

Donut Factory - Sandwiches and donuts - Donuts Near Me - Hayward, California

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My favorite donut shop! Only knew of it because my manager would bring them in and these were the best tasting ones! Fluffy donuts and doesn't have that old oil taste to it! My daughter requested donuts for her birthday celebration so I preordered 3 dozen of the raised donuts. Honestly, I could have one everyday. read more

Donut Factory - Menu /pricing as of 06/2024 - Donuts Near Me - Hayward, California

Came to this donut spot this Sunday morning, not too busy but all the chocolate donuts were gone that's okay. I'm giving this place 2 stars because I politely asked if they had vietnamese iced coffee and the worker said yes but nowhere on the menu was there vietnamese iced coffee so I asked again and she looked back at me and said "ok" with an attitude. I got two maple bar donuts and they were just okay to be honest. Anyways, I got my coffee in a boba cup which was weird, and turns out it was just regular iced coffee not vietnamese. Nice. I think I'd rather go to Tommy's. read more

Thank you Donut Factory! Great donuts and great service. Ordered via DoorDash and they were out of a particular item I ordered and wrote me a nice note apologizing and including a ton of extra items! Much appreciated read more

Donut Factory - Donuts on donuts! Yummm - Donuts Near Me - Hayward, California

We came here on a weekend morning and there were a lot of people in line, about 10 people. The line moved really quickly and I think it was pretty efficient. I think those waiting for their orders were mainly those who ordered breakfast sandwiches. We ordered a maple donut, a glazed donut, and some baby donut holes. The donuts were good but there was nothing special about them. However, they definitely did hit our donut craving. We would definitely visit again when we go to the water store next door (which is both owned by the same sweet family). read more

Hello Donut Factory, how are we only now trying donuts and pastries from here?!? We loved all of the raised donuts, bar donuts, and cinnamon rolls. The dough was fluffy and fresh without being too sweet as the glazes took care of that. I also ordered old fashion and cake donuts, but these were definitely on the sweeter side. Prices were affordable, presentation was nice and packaged well, and they offered a good variety of donuts, pastries, muffins, and breakfast sandwiches. The croissants were huge and good, but the bottom of one was a little doughy still, so I'd say stick with the donuts or order a breakfast sandwich where the croissant could be toasted more. Also, go early or order delivery early as everything was fresher that time versus the time we got them later in the day, but I guess that's kind of a given. read more

Donut Factory - Raised Donuts, Cinnamon Roll, Chocolate and Maple Bars, and Butter Milk Plain Donut - Donuts Near Me - Hayward, California

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We come here on Sunday mornings before going on an outing, super fluffy giant donuts that are deliciously sweet! They recently added a bunch of coffees to their menu, I love the vanilla iced coffee! read more

Quick service, scrumptious fritters, delicious croissants. Support this local gem instead of the chains. It's a treat! read more

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Best donuts and breakfast sandwiches and also very friendly staff. Go early they do run out quick

I stopped here last Saturday mid day....because I pass this place all the time and have been curious. And I wanted a egg croissant sandwich...and it was on a HUGE croissant! And I do mean HUGE! It was ok...it hit the spot. I also got two glaze donuts and 2 glazed cake donuts, I liked the taste of them, not too sweet. I know I won't come here everyday, but it's a nice neighborhood spot to come to. read more

Donut Factory - Donuts Near Me - Hayward, California

They can get busy Sunday mornings because there's usually one lady at the front helping and I think there's one more in the back. They are clean, quiet, and have tables you can sit at while waiting for your sammies. We go here for the ham & cheese croissant sandwiches. The croissants are buttery, flaky and delicious. I like to ask for jalapeño's in them too but I tend to forget! Anyway, I drive out to this one because their donuts and croissant sandwiches have never failed us. The ladies I encounter always work with a smile too. read more

Donut Factory - Donut holes & choco donut while waiting for the #4. Ham & Cheese! - Donuts Near Me - Hayward, California

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Very kind and welcoming staff. Clean. The breakfast bagels are the best in Hayward. Number 9 is my go to. read more

Donut Factory - Donuts Near Me - Hayward, California

My favorite donut from here is the UBE CAKE DONUT. It has the right hint of ube, perfect cakey-ness, and sweet glaze. The raised donuts are okay. read more

Donut Factory - a variety of doughnuts in a box - Donuts Near Me - Hayward, California

I was first introduced to Donut Factory's donuts while working as a security guard at 3 Crosses Church. During the years I worked at the church, those big pink boxss could always be found, and the donuts tasted fresh all day. They are the best donuts I have ever had in the Bay Area. I believe they are fresher, and the flavor in each donut brings a little something more than the average shops. I like that Donut Factory has a bathroom you can use, and they accept charge cards for a small 00.60 fee. Friendly service. They said the best time to go is 0700. I went at 1100, and options were limited. Eager to return and always recommend this shop! read more

I really need to remember to ask the lady for her name as she is amazing. Always nice and welcoming. 5 stars for the jalapeno ham and cheese. That is my favorite :) As I've mentioned in my previous email I like my donuts extra sweet but still good donuts. Also tried apple fritters, old fashion and donut holes. Give this place a try read more

Amazing donuts and sandwiches. Kevin s if u got a problem with the cheese go bring some of your own #support small business #ofc Kevin would use his privilege and luxury of organic cheese to bring someone down. read more

Super great service yummy donuts the guy was amazing. Please give him a raise, bring in the business!

I've been coming here since I was a kid. Lately, I've been ordering through DoorDash. My rec is to get breakfast anything with a croissant and get the buttermilk donut (next level). Croissants have to be baked on site for them to be that good. Everything tastes fresh here. You can't make a wrong choice here, everything is good. Cheap breakfast and they're not like all the cookie cutter donut shops. Very highly recommend! read more

So how do you write a review for donuts? They have them, they are good and they always seem to have plenty, even after the 0800 morning rush. But the key to making this place my go to shop is the always friendly, always smiling people behind the counter. They don't have to and to be honest, it is becoming a bit of a nice surprise when they are smiling even before you walk in. So big props to everyone there. But now I must go grab my own donut before they are all gone! lol read more

Low key spot in Hayward ran by women! Their bagels are yum and are perfectly toasted. And the french cruller donut with chocolate frosting? Absolutely delicious. read more

Are they the best Hayward donuts? I dunno, but I really like them! I'm partial to their fried selection and we usually get a apple fritter. Don't sleep on their breakfast sandwiches mostly on buttery croissant. read more

They are always friendly, courteous and great donuts. Ham and cheese croissants are great too.

3.5. We came here for donuts the morning we left town on the recommendation of our friends who live in the area. We got a good amount of donuts (2 chocolate long johns, an old fashioned plain, an old fashioned chocolate dipped, donut holes, a blueberry donut, a glazed donut and a bagel with cheese and bacon). Over all the chocolate long john was light and fluffy, as were the donut holes. The blueberry one was like a blueberry cream cheese like taste. I did not taste any of the other ones. Overall a pretty solid donut experience. I am a big fan of donuts and critique them harshly. Apparently when ordering there were some issues in communication but we got most of what we wanted so a win. read more

I was craving a donut on the way to work and I've never stopped by even though this place is right on the way. I decided to give it a try since the Yelp reviews were solid. Definitely got a mom and pop kind of feel to this place and they have a pretty good selection of donuts, though they are your normal run of the mill, "regular" flavors like chocolate, glazed, old fashioned, apple fritters, etc. Old school donuts, none of these exotic fancy flavors. Price is decent as well, $1 for a regular donut, $10/dozen. The size of the donuts are pretty good, definitely a good value. I got a chocolate bar ($1.60 and it was really big!) but the thing that I didn't like about it was that it was super greasy/oily. I made it 3/4 of the way through it before I decided that I couldn't take it anymore and just tossed the rest... and I never leave a donut unfinished! Looking at the greasy napkin that I used to wipe my fingers made me think that I made the right decision to toss the rest of that donut instead of having it go into my stomach. Maybe it was a bad batch since the other reviews are good, but I'll take a pass on this place if I ever am wanting a donut. read more

Greatest donuts in Hayward!! Hands down. Their donuts to me taste the best. I've tried all the shops around the area and none taste like these! read more

I only took pics of 4/6 donuts I bought, oops! This place makes such good donuts, mine were hot and fluffy right out of the oven at 12pm. My favorite donut of all time will always be the regular glazed donut. It's so simple and delicious, and this place makes them great! They're never old and stale, and they are so soft in the middle. The donuts with filling (jelly,custard) are always stuffed with a ton of filling so you get a huge gooey bite with each bite. You can never go wrong with maple, which tastes authentic and delicious. read more

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Best donuts ever. I've had good donuts, but these are consistently delicious. Very moist, fresh and great quality.

We really love this donut joint! Consistently wonderfully tasting and always served with great, friendly customer service and awesome prices! Most of the donuts and baked treats are normal-large size portions but there are a few xtra large sized treats (xxl donut and raisin cinnamon rolls for example) you don't want to miss out on! We love stopping by every morning we can! They are open nice and early too! Highly recommend this old school, family run donut shop! read more

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Real good donuts. Pretty similar in quality to other shops in the area. My wife enjoyed their ham and cheese croissant. The staff even threw in a free donut hole, which was a nice treat. I know they charge some type of fee for credit card payments, so best to pay cash if you have it. read more

My review is long overdue! This has become my Saturday morning routine for the last month, my family LOVES these donuts. They are the perfect texture with the right amount of fluff and glaze. The prices are awesome and the staff are super sweet. We usually come in and order a dozen which comes to $11-$13 bucks! unbeatable. Definitely a must try ! read more

Donuts - good. All of the types we have tried passed the test. However...the sandwiches are where I have sn issue. Mostly they are good...EXCEPT where the cheese is concerned. Please stop using processed (fake!) Cheese on your breakfast croissants. Then I can go with a 5-star review... read more

Small business, donut shop run by hard working women... friendly service! Hard workers! Yummy donuts, croissant sandwiches! NOTE NEW PHONE NUMBER (510) 274-5471 read more

Donut Factory was a slight disappointment. ,,many varieties to choose from. friendly, prompt service/ eats: glazed (.95) -mushy, doughy, way too sweet. french crueller(1.35) -yep, doughy, way too sweet, crumbs: -after 3, donuts $6/dz. -mr. expresso served here. -parking lot full, not sure way. read more

Ive lived in Hayward for years and I cant believe I never came here. It being Father's day morning I wanted to get some coffee and donuts. Found this spot on Yelp and gave it a try! 2 large coffees, 1 large latte, and a dozen donuts for around $20 is not bad. Donuts are pretty big and not super sweet. They aren't as dense and not super airy. Just perfect. However I would say add a little more frosting/glaze. The lady working here was super sweet as I asked if there was anymore sprinkle donuts and there wasn't but she was willing to go get me some. I told her it was ok but that really shows great service. Overall I would come back! Their coffee is good especially the latte and cheaper than Starbucks! read more

Pretty decent donut place close to home. They also have lattes too. I ordered 3 donuts: original glazed, maple glazed, and old fashion maple. They were all good and pretty fresh. for 3 donuts and a latte, only $5.45. Just note they charge you 4 cents for every dollar if you pay by card, so better to bring cash. Service is also very friendly here. read more

Shady business practices. Went there on National Donut Day and they offered me a free donut and when I checked my e-receipt later on they had actually charged me for that donut! Plus they charge a fee for using a card and then charge tax on top of that fee. read more

Donut factory is a good donut shop The lady there is so nice I got 2 donuts ... I got 2 donuts FREE let's place ever go there best place on Jackson st. read more